Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Helpful Reviews
What is Orkin Pest Control?
Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.
Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.
How does Orkin work?
To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.
Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.
Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.
Orkin services
Orkin treats issues with the following pests:
- Bedbugs
- Termites
- Moths
- Hornets
- Fleas
- Crickets
- Scorpions
- Silverfish
- Carpenter ants
- Centipedes
- Roaches
- Mice
- Spiders
- Earwigs
- Ticks
- Mosquitoes
- Stinging insects
In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.
Orkin price
Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.
For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.
Orkin Pest Control FAQ
What chemicals does Orkin use?
What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.
Does Orkin get rid of mice?
Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.
Who owns Orkin pest control?
Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.
How much does Orkin cost for roach control?
The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.
Is Orkin safe for pets?
Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.
Does Orkin get rid of bedbugs?
Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.
How does Orkin treat termites?
Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.
Does Orkin do payment plans?
Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.
What does Orkin use to kill roaches?
It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.
Does Orkin do free inspections?
Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.
Is Orkin worth it?
Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.
Orkin Reviews
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Reviewed March 30, 2026
Orkin Pest Control is A+ all the way and they hire the best technicians. They are very conscious of the fact that my husband needs people here in the mornings only because he sleeps in the afternoon and they're great about accommodating us. Dustin came and did our inside maintenance. He usually puts up with my dogs barking at him and he headed them all. He's professional, very conscious of everything, and does a nice job. He speaks with my husband who had a stroke. He says hello to him and treats him like a person. We like that. He goes above and beyond. He makes sure he puts those booties on even though we tell him he doesn't have to. Everything has been good since he has been doing stuff here. However, the mosquitoes get worse every year and we have to keep calling. It's something about Orkin's formula. Other than that, everything is wonderful. We like our service and I trust Dustin in my home.
Hello Mary. Thank you for the wonderful review! We’re so glad to hear how much you appreciate our team and the care Dustin provides. It means a lot to know he’s respectful of your home, your pets, and your family, and that he consistently goes above and beyond to make you feel comfortable and supported. We also appreciate your feedback regarding mosquitoes, as it helps us continue improving our services. Thank you for trusting Orkin and for being a valued customer!
Reviewed March 28, 2026
I was having a roach problem. I called numbers randomly and I spoke to a person from Orkin and he said they could set me up and he gave me a discount to start my service. It was a deal. The service was set to come every three months. With their initial visit, I had them come out two weeks later because I was still seeing roaches and they came out. Then, they've been out two times after that. I've had a great experience with them. It's always been the same technician and I appreciate that. His name is Kyle, and he's been great. I live in a garage apartment in the back of a house. So, I don't have to give him directions. I feel comfortable because it's not like a new technician every time. I haven't seen cockroaches since the last time he was out. I was very satisfied. Overall, the service has been really good. It was at a good price and it was effective.
Hello Amy! Thank you for sharing your experience! We’re glad to hear you’ve had such great results and that our team was able to address your roach concerns effectively. We’re especially happy to know that having the same technician, Kyle, made you feel comfortable and confident in your service. It’s great to hear the treatments have been successful and that the service has been both effective and affordable. Thank you for choosing Orkin, we truly appreciate your trust!
Reviewed April 9, 2026
I had field mice and a lot of flying and crawling insects. There were also scoundrels hoteling and lounging up in my attic area. I signed up with Orkin and the representative that comes for the quarterly inspection for insects and spraying is very professional. She takes care of everything and makes sure that everything is well done. She asks questions, and she wants to ensure that I'm getting the best protection. So far, it's been very well working out especially with the bugs. But they don’t' seem to be able to kill the stink bugs at all. You’re sleeping and next thing you know, you could smell one. I put all kinds of scratches on my head 'cause I thought they were on me. At one point, I wasn't able to sleep. I couldn't do anything. They had lined up inside of my closet walls from the window, and it was so many of them. If it hadn't been for my son coming with the vacuum cleaner to get them up, I would probably move out of this house. It was traumatizing.
Other than that, I've been happy with the service so far. They always get back to me or they get somebody to get back to me. Interested customers just have to make sure they are as specific as possible about the kind of service that they want, so they don't get hemmed up into other kind of situations. The salespeople do exactly what they supposed to do, sell it. They're good with that. But after the fact, you don't know what you've gotten yourself into including financing.
I've been thinking about whether to continue or not, only because I'm retiring, and I'm trying to eliminate bills. But I like being outside, and I don't like bugs. I'm trying to figure out a way to keep Orkin. It shouldn't have to be as expensive, especially when it's not eliminating some of the problem, but it's worth it. I would recommend them. But if they can't get rid of these stink bugs, we will have a major problem. Orkin needs to be able to figure out how to help with the stink bugs, because in this area, they're quite fluent.
Hello Phyllis. Thank you for taking the time to share your experience so openly. We truly appreciate your kind words about your Orkin service professional, it means a lot to hear that her professionalism, thoroughness, and care have made such a positive difference for you. We’re very sorry to hear about the distress you’ve experienced with the stink bugs. We understand how upsetting and disruptive that situation can be, and it’s certainly not the level of relief we want you to feel from our service. Your feedback is important, and concerns like this help us identify where we need to do better and explore additional solutions to better address regional pest challenges. We’re grateful for your continued trust and for your honesty about both what’s working well and where improvements are needed.
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Reviewed April 3, 2026
We found rat droppings in our house. Orkin came out, and they did a survey around the outside of the house, inside the house, and identified some areas that they'd come in. They were able to identify some areas where the rats had come in. And they went through and sprayed some sort of anti-rat deterrent stuff and identified the areas and offered that they could either repair it or we could repair ourselves to cover the holes. They did cover a bunch of them that were just easy fixes. And they put rat traps everywhere. They were really pleasant.
They were so fast. I was expecting it to take a couple of days, and they came that same day. They were very friendly, professional, and explained what he was gonna do. Then, he went and did the survey, came back, and even showed me the pictures so I could see exactly what he was talking about. ‘Cause I tore my ACL, so I'm stuck on the couch with crutches. I couldn't walk with him to see where the issues were. So, he took videos and pictures to show and explained it to me really thoroughly. The first guy came, identified the problems. The second guy came the same day, also, later, to start doing the spraying and fixing it. We haven't seen any rats inside the house since then. And my husband's been checking the traps.
The person I called on the phone initially was also super helpful and was able to find my account pretty quickly. ‘Cause, apparently, we had set it up under the property management company. She was able to switch it over to us very quickly and efficiently, and got people out here way faster than I expected. That was super nice.
Hello Laura. Thank you for sharing your experience! We’re glad our team was able to respond quickly, identify the issue thoroughly, and explain everything clearly along the way. It’s great to hear that the technicians were professional, friendly, and took extra steps to show you exactly what was done. We’re also happy our customer care team could assist efficiently and get service started right away. Thank you for trusting Orkin, we’re pleased to hear your home has remained rat‑free!
Reviewed March 26, 2026
I called Orkin for basic pest control, like bugs around the house. They did a home inspection and found that we had a ton of mice. They came and pulled all of the insulation in both the garage attic and the house attic all the way out. They cleaned out all the mice, put in new insulation, and some pesticide barrier. We had Orkin shield put up around the house because the mice had chewed through the base of the house and the garage shields too along the bottom of the garage door. They had a whole crew here and they were here for four days. There were like six trucks. The head guy, Hector, was in constant communication with me because he would be here and at another job. He was letting me know what was going on. A couple of the workers that were here would always let me know if they were changing rooms.
My only complaint was that the dumpster that they had brought up sat here for another 10-plus days. That was a little bit much because it had all that stuff in it. But the branch manager, Clint, called me about it and he was explaining why. It wasn't Orkin's fault, it was the dumpster company that wasn't coming. So the communication was really good.
Other than that, they're coming every month for what I originally called for, basic pest control. This is for my mom's house and she lives up in the woods. They started on March 17th and the last day they were here was that Friday, March 20th. They were here fast. Plus, we don't have the boxelder bugs and and these things that look like ladybugs, but aren't, that I initially called them for. They sprayed and I signed the year contract for them to come up here. So the service was exceptional. They also showed me pictures of everything so I knew they didn't just make things up. It's a staggering price tag for what had to be done, but I'd highly recommend them.
Hello Heather. Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate you trusting Orkin with both the initial pest concerns and the more extensive work that was discovered during the inspection. It’s great to hear that Hector and the crew kept you informed throughout the process and that Clint followed up with clear communication regarding the dumpster delay. We appreciate your trust in our services and are so happy to hear that the original pest concerns have been resolved and that you’re seeing positive results already. While we understand the overall project was a significant investment, we’re grateful for your confidence in our work and your recommendation. Thank you again for choosing Orkin to care for your mom’s home. We look forward to continuing to provide reliable, professional service moving forward.
Reviewed March 4, 2026
Orkin is wonderful. They are cool. I love Orkin. Keon is great. He does his job. Orkin gets a 10 on everything. Last year, I had a gigantic beehive. They came and then they came back and they killed the thingy in it, and then came back and removed it. Normally, my appointments are from 8:00 to 10:00. I'm a morning person. Sometimes, Keon tries to make me his first thing of the day. He is a nice young man. He is very polite, not disrespectful. He doesn't come in rushing. I had an Orkin man come out a couple of few years ago, and I was not happy with him because I told him not to spray a certain area, but he did it anyway. Also, he was late. So I told Orkin not to send him back here. That was when I got Keon, and I am just fine with Orkin.
I've been with Orkin for at least 10 years. My house might not need, but I'm keeping them. It was a holy mess when they first started coming here. I had mice, roaches, and ants. I live in a relatively old house, and the people that had the house didn't take care of the house, so I was in the midst of putting the house together. That was how I got involved with Orkin. They are awesome, and I've got a couple of my family members running with Orkin now too.
Hello Delora. Thank you so much for sharing such a thoughtful review and for trusting Orkin with your home for over 10 years. We’re thrilled to hear how pleased you’ve been with the consistency of your service and the results over the years—especially in an older home where pest control can make a big difference. We truly appreciate your kind words about Keon. It’s great to know that his professionalism, respect for your preferences, and effort to accommodate your morning schedule have made your experience even better. We’re also glad our team was able to fully resolve a challenging beehive situation and earn back your confidence when concerns were raised in the past. Your loyalty, and the fact that you’ve recommended Orkin to family members, means a great deal to us. Thank you for being part of the Orkin family and for taking the time to share your experience.
Reviewed Feb. 25, 2026
The Orkin guy that comes every other month and does my pest control and my mom's pest control is a joy. He's wonderful. He's friendly and professional. I enjoy him, and he does a great job treating the inside and outside of our homes. The reason we first called him was both of my house and my mom's were infested with roaches. We would walk into the kitchen or the laundry room in the morning, flip on the light, and all we'd see were little roaches crawling all over, and it was disgusting. We tried treating them on our own. We tried all the different tricks, and we couldn't get rid of them. When Orkin came out, they did a wonderful job. It didn't happen immediately, but it went quickly. I did find a roach in our kitchen this week, but it was the first time in a long time, and it wasn't very healthy. It was dying, so I just picked it up and threw it out.
Orkin does our termite, too, so I thought it might be good to stick with them for pest control. They also have a very good reputation, and they've been in business a long time. I normally schedule for a service call online. Their website is very user-friendly. It's easy to change appointments and make appointments. When it comes to Orkin's customer service, they're always very polite on the phone. They answer quickly, and I always get what I need from the call. Overall, working with Orkin has been a relief and a lifesaver that we don't have to deal with those disgusting roaches anymore.
Hi Lisa! Thank you for sharing your thoughtful review of your experience with us. We're happy to hear that our pest control services have made such a positive difference for you and your mother's homes. It's fantastic to know that the service you've received from our team member has not only addressed frustrating issues like the roach infestation but brought ease due to their friendly and professional approach. We’re honored to have been your choice for pest control solutions and look forward to continuing to provide reliable, high-quality service to your household. Thank you for trusting Orkin!
Reviewed April 30, 2026
Been with Orkin almost one year. Paid over $3k for a five year pest and termite control service at time of sale by a rep who was in my home. Left a reputable pest control service after 11 yrs of service, for Orkin, who was sold to me as phenomenal. I have seen them three times in the last year. I can never get a call back from my local office. I call customer service and they put me on hold while they call my local office, and they also get no answer. They actually took an unauthorized charge on my credit card for $146 for pest control services which I was told was already paid for, for the next five years. I had to change my credit card number so this could not happen again.
I have spoken to their general customer service reps at least five or six times. Finally, a customer service rep put an inquiry in to the Regional Manager two days ago and still nothing. This is after leaving several messages with my local office, talking to cust svc reps saying they put in requests for the office to call me back. They never called. And to top it all off... I was told almost after one year that my email address was incorrect. I just tried my local office about 15 min ago to no avail. My next step the BBB.
HI Mr. Hollinger, thank you for sharing your experience, and I'm sorry for any inconvenience. Your experience with communication issues and billing complications isn't typical of our service standards, and we apologize that our service hasn't met your expectations. We thank you for highlighting these matters; they contribute to improving our services.
Reviewed April 29, 2026
Orkin is a really good company and I’d encourage others to use them. They were recommended by the person that formerly lived in my house and they've used them for 20 years. I have them for a month now and the service has been wonderful. They're excellent and easy to work with. They also have good pricing. They're very congenial and well-dressed. The tech who came out to spray, Josh, answered a lot of questions and I couldn’t ask for anyone better. He was very caring and thorough. Also, the pest activity in my home has gone way done, probably 90% better, after one treatment.
Hello Tom. Thank you for your kind review and recommendation. We’re so glad to hear you’ve had a wonderful experience with Orkin and are already seeing such a big improvement after your first treatment. Josh’s caring, thorough service and willingness to answer your questions truly reflect the level of care we aim to provide. We appreciate your trust and look forward to continuing to serve you.
Reviewed April 29, 2026
I am a customer for a while now and I must say I’m pleased with the Orkin service I receive for me and my family home from Fabian who is my service technician. He has a great warmth, compassion, experienced and very knowledgeable on the service he provides. His communication is outstanding. If you choose to contact Orkin for your service needs, then I would recommend 100% Fabian. Thank you always Fabian.
Hi Myrtle. Thank you so much for taking the time to share your experience with us. We’re truly grateful for your continued trust in Orkin and are thrilled to hear how pleased you are with the service Fabian provides. His warmth, compassion, knowledge, and clear communication reflect exactly the level of care we strive to deliver to every customer and their home. Your kind words and recognition like this means a great deal. Thank you again for your recommendation and for being a valued member of the Orkin family.
Reviewed April 25, 2026
I’m extremely disappointed with my experience with Orkin. Two weeks ago, I spoke with Calista **, Customer Service Specialist at the Orkin Tacoma branch, who specifically arranged for a fogging treatment due to ongoing cockroach issues that had not been resolved over several months. She went over the full plan with me and emailed detailed prep instructions, so I spent several hours completely emptying my kitchen, removing toys and bedding, and preparing my home exactly as instructed for a fogging service.
When the technician, Wesley **, arrived, he was not informed that he was scheduled to perform a fogging treatment and did not have the necessary equipment. He was professional, respectful, and immediately apologetic. He made multiple attempts to contact the office, including trying to reach Calista **, to clarify the situation. It was then confirmed that the appointment had not actually been set up as a fogging service, despite what I had been told and prepared for.
What stood out most in a positive way was Wesley’s response to a situation that was not his responsibility. He returned to my home the next day even though he was not originally scheduled to help me, and Orkin was not willing to send another technician. He came in on his day off and completed a thorough treatment using spray and bait, doing everything he could to help resolve the issue. Wesley should absolutely be recognized and recommended for his outstanding customer service, professionalism, and genuine effort to correct a mistake he did not cause.
While I appreciate Wesley’s efforts, the miscommunication and lack of accountability from Orkin caused a major inconvenience. I prepared my entire home based on incorrect information and had to make additional arrangements to get the fogging service I originally requested. This experience was frustrating and avoidable, and I hope Orkin improves its internal communication so other customers do not go through the same situation. If I could, I would give Wesley 5 stars and the Tacoma Branch zero stars.
Hello Elaine. We’re truly sorry for the frustration and inconvenience caused by the miscommunication surrounding your service, especially after the extensive preparation you completed based on incorrect information. That should not have happened, and we regret the disruption this caused to your home and schedule. We sincerely appreciate you recognizing Wesley for his professionalism, accountability, and willingness to step in, even on his day off, to help address the issue. His dedication reflects the level of service we strive to provide. At the same time, we acknowledge that the breakdown in scheduling and communication was unacceptable. Your feedback is taken seriously, and we are committed to improving our internal processes to prevent this from happening again.
Reviewed April 25, 2026
Initial termite inspection extremely deficient and insufficient and inadequate missing obvious damage in major areas. Price for small home and related infestation never communicated. Felt taken advantage of as an older person and at a vulnerable time. Wouldn't recommend to anyone. Probably will have termite damage that will never be repaired even though I paid for a premium coverage. Scammed
Hello Debbie. We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. What you’ve described is deeply troubling, and we regret that our service left you feeling unheard, uninformed, and taken advantage of, especially during a vulnerable time. That is not the experience we want any customer to have. Clear communication, thorough inspections, and trust are fundamental to our commitment, and we’re disappointed to learn that we fell short in your case. Our goal is always to stand by our customers and ensure they feel respected, supported, and confident in the service they receive.
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com
