Thumbtack Reviews

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About Thumbtack

Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Thumbtack helps you compare options, read reviews and see pricing. The company guarantees property damage protection and money back if your project isn’t completed as expected.

What is Thumbtack?

When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Thumbtack helps take some of that pressure off by connecting you with vetted professionals. Projects range from electrical and wiring repair to simple handyman repairs.

Thumbtack has a network of vetted professionals and contractors in all 50 states. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Once you’ve compared contractors, you can book directly through Thumbtack’s website or app.

How does Thumbtack work?

Thumbtack is free to use once you sign up. To start, you type in what service you’re looking for and your area code. Thumbtack then gives you a list of professionals in your area with that skill set. Some also list their costs, or you can call for specific pricing. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods.

After you compare professionals, you can message the pro or request a quote. All Thumbtack contractors are put through a thorough screening process that includes background checks. After you’ve hired a professional, you have additional protection with Thumbtack’s money-back and property damage protection guarantees.

Thumbtack does offer an upgraded Plus membership for $49 per year. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support.

Thumbtack services

Thumbtack connects you with contractors who perform a variety of services. Popular services include:

  • House cleaning
  • Local moving (under 50 miles)
  • Fence and gate installation
  • Handyman services
  • Electrical and wiring repair
  • Appliance repair or maintenance
  • Full-service lawn care
  • Dog training
  • Massage therapy
  • Interior painting
  • TV mounting
  • Central air conditioning repair or maintenance
  • Wedding and event photography
  • Furniture assembly
  • Wedding officiants
  • Swimming pool cleaning and maintenance

Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area.

Thumbtack prices

Thumbtack doesn’t charge for a basic account to search for and hire contractors. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings.

Contractor pricing varies based on the service and your location. Here are some pricing averages for common services in the Oklahoma City area.

Thumbtack FAQ

Where is Thumbtack available?

Thumbtack is available in all 50 states.

How does Thumbtack membership work?

The Thumbtack Plus membership is $49 per year at the time of publishing. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support.

Who owns Thumbtack?

Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. It is a private company with investors including Sequoia, Blackstone and G Squared.

Is Thumbtack safe?

Thumbtack vets contractors who appear on its site. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks.

Is Thumbtack legit?

Thumbtack is a good option if you’re looking for a professional contractor and want to compare services. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Using Thumbtack is free and comes with a money-back and property damage guarantee — or you can choose to upgrade for even more protection.

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Thumbtack Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed April 13, 2026

    Shout out to, Erickson Electric, The Best!! This company is own by Joseph Erickson. This gentleman communicates very well is very polite, friendly, honest, and very fair with his prices. He has many years of experience under his belt. I have hired him the past to him to do small jobs at my house with no issues whatsoever. Then I offered him a big job, which consisted him rewiring a house and upgrading the electrical. He proved himself. Joe is the best, he enjoys what he does and pays attention to detail and works well with others. He disconnected the electric panel, solar and removed all the old wires. Safety is priority for him. If you need any kind of electrical work done, don’t hesitate to call him. Joe is the man for the job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 31, 2026

    A request for a piano tuner was very quickly answered by Miguel McKenzie of McKenzie Piano Tuning. My initial questions were answered on the phone, and an appointment was made Miguel was prompt, professional and friendly. I peppered him with questions about the piano itself and the process of tuning it. He patiently answered and is obviously conscientious and thoroughly knowledgeable about his craft. Additionally, I felt perfectly comfortable leaving him alone in the house. A totally positive experience.

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      Customer ServicePricePunctuality & SpeedStaffTimeliness

      Reviewed March 9, 2026

      Needed real estate photos for a new listing and checked Thumbtack and found "Frame and Fable Photo LLC." Within minute received a response from Tim the owner. Answered a few questions and he quoted me a workable fee and scheduled him all within 24 hours. The photos were excellent, more than needed and all well taken. I'd certainly use Tim once again when needed.

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      Customer ServicePriceStaffTimeliness

      Reviewed Feb. 28, 2026

      I was in need of someone trustworthy to clean a relative's apartment that is located 2 hours away from where I live (and within a private home). I've never used an app to find a professional before and I was super nervous about filling out the request form. Once I did, I got an immediate response from Delma from Souza Cleanings. She couldn't have been more wonderful! She was willing to start the job as soon as I was ready, she took her own time to go and look at the space prior to the quote, and let me tell you.. This was not an easy job. I'm still amazed by how she managed to get the entire job done in one day and it was beyond perfect! She even folded the towels in a decorative pattern! I can't recommend Delma highly enough. I plan to share her contact information with relatives who live in the area. Thank you Thumbtack for helping to put me in touch with this lovely woman!

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      PriceStaffRates

      Reviewed Feb. 13, 2026

      I hired Mike the handyman through Thumbtack and was not disappointed. Mike said he would be at my house at 10am was there by at 10am. My project was a two day process and he was extremely professional, answered all my silly questions and his work was exceptional. I'm so pleased from beginning to the end of my project- He quote one price and charge me a lesser amount. I wanted to upload a before and after pic. Website only allowed one pic. I recommend Mike the handyman for your next project.

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      Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedMaintenanceStaff

      Reviewed May 2, 2026

      Horrible, they do NOT vet their contractors. We hire a company to do some lawn maintenance and it was destructive, and heart breaking. My wife hire this LAWN company thru this crappy app!. ** (relevant) came and we discussed the jobs to be done.. TRIM, KEY WORD, TRIM BUSHES, HEDGES, trees and mow lawn.. There is a tree that was planted after my wife's son died at 8 due to brain cancer, we specifically said DO NOT TOUCH IT. I will maintain it.. He agreed to the terms and became our maintenance guy.

      2 weeks later I get a call from my wife, just sobbing and inconsolable. Turn out this guy's employees trimmed all the roses bushes to the GROUND, left 6 inch stalks, used a weed eater to trim our ivy covered archway, and cut all the ivy on the arch at root level, killing the entire 20 yr old arch!. But the most Egregious thing was he Cut My wife's son's memorial tree /bush down to the ground! It was made terrible as he destroyed it on the 8th anniversary of his passing, at 8 yrs old. She was so distraught that I canceled business meetings and flew home from Miami that day!!! Cost me 1000s in flight alone....

      The guy said SORRY and went and bought a 5 gallon juvenile plant and set it on our porch and never returned.. He killed our orange, and lemon tree, killed 23, 40 yr old rose bushes and the ivy archway... This company put us thru months of back and forth communicating over this. They wanted us to allow the LAWN GUY to return and mediate what was done. Are you kidding me?. Allow him back on the property??. Its cost me 12,000 dollars to replace the plants with Mature plants, minus the Memorial Bush, that's not replaceable.

      There were other plants as well but those were new plants and very inexpensive to replace, but the labor for the replacement of all the plants was an additional 8,000.. . All this documented damage over a 550 dollar JOB by this professional. And this #THUMBTACK failed to provide ANY monetary compensation. Or any resolution at all. After 8 months.. I wouldn't trust this company to stand behind ANY of their contracted companies. They do NOT VET THEM THEIR Subs contracts don't carry any insurance and they don't stand behind their protection!.. Ps. I have tons of photos but this limits them to 5mb and most are 6 plus.. especially the roses bushes and the Memorial Bush.

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      Customer ServiceSales & Marketing

      Reviewed April 29, 2026

      ZERO star not 1, they scammed me for the second time, now this time they just messed my account, they have no customer service to talk to, they never respond back. They blocked my account and kept my money. 10 years ago, they were ok.

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      CoverageTech

      Reviewed April 26, 2026

      Hired a service through Thumbtack to do floor work. Unfortunately, the next morning my floor was wet and a cabinet was damaged because they pulled the fridge line loose. I presented evidence of this to Thumbtac k- including photos from the insurance company including moisture readings prior to the work being done and the appliance repair company noting that the fridge and fridge line were fine, but were dislodged manually. All of this was presented to Thumbtack and I even offered to put them in direct contact with third parties so they would not think this was my interpretation. The vendor merely stated "I did do it" and they sided with the vendor. Avoid hiring through Thumbtack or you take on risks of any issues with providers.

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      Customer ServiceTechPunctuality & SpeedStaffTimeliness

      Reviewed April 20, 2026

      Got a name for a contracting job - I spoke to him on the phone and made appointment for the next day - never showed. I txt him at the number provided and was given an appointment for 2 days later - no showed again. Unable to reach anyone to help me with this. Won't use this platform (I'll use Angie) and CERTAINLY won't use Brian Tate as a contractor.

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      Customer ServiceTechPriceRates

      Reviewed April 20, 2026

      This company is a greedy blood sucking company. They tell the customer to shop around for prices on their platform yet they expect the company/contractor to not be upset when we have a 1 out of 5 chance of winning the customer. The appliance customers never answer the phone, I am convinced that they are generating fake leads on that. I have had several account managers and all they try to get me to do is spend more money. And the worst part is as soon as the lead comes in you have to call them immediately, I mean even after 1 minutes your chances becomes super slim, I mean the complete absolute worst.

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      Thumbtack Company Information

      Company Name:
      Thumbtack
      Year Founded:
      2009
      Address:
      360 9th Avenue
      City:
      San Francisco
      State/Province:
      CA
      Postal Code:
      94103
      Country:
      United States
      Website:
      www.thumbtack.com