West Shore Home Reviews

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Edited by: Joanna Broder

About West Shore Home

West Shore Homes is a home renovation company specializing in doors, windows, and bathrooms. It provides custom door installation and replacement, broken window repair, and bathroom customization. It covers shower and bathtub installation as well as replacing bathroom parts, such as floors, sinks, vanities and toilets.

Pros
  • Quick installation
  • Prompt booking
  • Financing options available
Cons
  • Requires set amount of work
  • Does not replace interior doors
  • Requires appointment for free quote

What is West Shore Home?

West Shore Home is a home renovation company specializing in doors, windows and bathrooms. It says it emphasizes efficiency and quality. While it does not cover all aspects of home renovation, for the products and services it does offer, it provides a user-friendly and free quoting process, as well as transparent costs. The final quote it provides is honored for one year.

How does West Shore Home work?

First, you submit an online form. A representative will immediately call to ask a few questions about the project. Then, the company sends out a design consultant who will analyze and measure the window or home area, note any underlying conditions of the house and then present the different design options. Finally, an official quote is provided and lasts one year. Financing options are also covered during this time.

After this, you book an appointment. According to the company, most of its basic renovations, such as window or door installations, are completed in one day, including cleanup. Full bath remodeling will take longer, approximately two to three days, according to the company.

West Shore Home services

West Shore Homes provides a variety of services including:

  • Bathroom, window and door remodeling
  • Customized shower heads, fixtures, surrounds and finishes
  • Tub-to-shower conversion
  • Walk-in bathtubs
  • Exterior door replacement
  • Window replacement
  • Flooring

West Shore Home products

Windows

West Shore Home offers services for 10 types of windows, including vertical sliders, crank-out and push-open windows. The glass is Regency brand, which is hurricane- and impact-resistant. The windows are energy-rated, double-paned and vinyl framed. In certain locations, West Shore Homes also offers triple-pane glass.

Doors

West Shore Homes will replace, install or fix any door that is an entry to the house, including front, back, side, patio and a door that leads from the garage to the interior. It does not fix interior doors, such as to the bedroom or kitchen, or garage doors. In some states, it can install pet doors. Although made from fiberglass or steel, doors can be made to look like wood.

Bathrooms

Bathrooms are West Shore Home’s specialty. The company can replace toilets, remodel bathtubs or showers or provide full remodeling of the entire room, including sinks, vanities and flooring. It offers design software so customers can input their ideas or provide templates.

West Shore Home also offers walk-in tub installation in over 20 states. Those with limited mobility can upgrade their bathroom to include a walk-in tub with low-threshold entry and exit, grab bars and built-in seating. 

West Shore Home costs

The cost of a home renovation project can vary greatly, and it is based on a number of factors including frame type, material, square footage (for bath remodels), colors and customizations. However, national averages for a bathtub installation can run between $600 and $10,000. The average for a window replacement is $400 to $1,400 per window, and the average for an exterior door replacement is $500 to $20,000.

One downside of West Shore Home is that an appointment is necessary for providing a cost estimate.

West Shore Home FAQ

Where is West Shore Home available?

West Shore Home has offices in over 20 states, mostly in Southern and Eastern states. These include:

  • Georgia
  • Texas
  • Maryland (including Washington, D.C.)
  • Alabama
  • South Carolina
  • North Carolina
  • Tennessee
  • Ohio
  • Colorado
  • Iowa
  • Michigan
  • North Carolina
  • Pennsylvania
  • Indiana
  • Florida
  • Missouri
  • Kentucky
  • Oklahoma
  • Arizona
  • Utah
How long does installation take with West Shore Home?

Full bath remodel takes two to three days, but most projects, such as window installation, take one business day, including cleanup, according to a representative of the company.

While companies can get booked out months in advance, West Shore Homes will complete the project approximately 27 days from booking.

What materials does West Shore Home use?

All bathtubs and shower flooring are made with high-grade acrylic, which makes them easy to clean. Although acrylic, it can have the look of granite, rock or tile, according to a company representative. The company uses Silver Shield, an antimicrobial and mildew-resistant guard. For windows, West Shore Home uses double pane glass that is energy-rated.

Does West Shore Home offer financing options?

Yes, West Shore Home offers financing options once it has provided the customer with an estimate.

Still have questions?

Is West Shore Home legit?

Yes, West Shore Homes is a legitimate home improvement company that has been in business for over 12 years. A list of its licenses and insurance can be found on its website. It pledges a customer-centric process and use of high-quality, durable materials. You can contact the company for a free quote.

West Shore Home Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTransparency

    Reviewed May 4, 2026

    West Shore Home installed new windows to my home today. They team of installers arrived on time as scheduled. The installers led by Keifer (unsure if spelled correctly) were great - respectful, efficient and completed the installation in a timely manner. The windows - an updated version from the original looked really beautiful with the black trim that stand out perfectly. I am thankful for my decision to sign up with WestShore instead of the other window company I originally thought of making business with. A couple of things that were not completed though - snap trims to the upper section of the 2 front windows and the inability to replace the window coverings. Overall, my experience with WestShoreHome was above and beyond my expectations and I highly recommend WestShore Home to others for their excellent customer service and workmanship.

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    West Shore Home
    Response from West Shore Home

    That’s what we love to hear, Leticia! We’re glad the installation went smoothly and that you’re enjoying the updated look of your new windows—those black trim details sound like a great choice. We also appreciate you pointing out the items that still need attention, and we’ll make sure those are addressed so everything meets your expectations. Thank you for your recommendation and for choosing West Shore Home!

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      Price

      Reviewed April 16, 2026

      Very expensive, but pulled the trigger on a tub/shower replacement the install was done in one day however I had so issues that I brought to their attention and they were good about addressing them and sent someone out to repair them, it cost 14,500 for the shower (crazy) but for me and it’s my forever home, I look at it as a investment. I’m will enjoy this shower for many years, I guess if you want it bad enough you’ll pay it

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      West Shore Home
      Response from West Shore Home

      Thank you so much for sharing such an honest and thoughtful review, William. We completely understand that this is a significant investment, and we never take that trust lightly. We're so glad our team was responsive when concerns came up and that everything was addressed to your satisfaction. A forever home deserves a shower built to last, and we hope it brings you joy and comfort for many years to come. Thank you for choosing West Shore Home!

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      PriceStaffTimeliness

      Reviewed April 10, 2026

      Working with Westshore Homes on our bathroom remodel was a great experience. They were very responsive from the moment we first reached out through completion of the project. We received a quote and financing approval on the same day, and the work was completed within 2 weeks from when we first contacted them. Cody and Mickey were very professional, did great work, and left the space cleaner than they found it.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Two weeks from first hello to a beautiful finished bathroom, we love when everything comes together that smoothly! Thank you so much for choosing West Shore Home and for taking the time to share your experience. Enjoy it!

      Punctuality & SpeedStaff

      Reviewed March 28, 2026

      After arriving on time as scheduled, team lead Adrian verified work to be done with me which was replacement of three 2nd floor windows. While we talked, Ethan and Mike went to work setting up to begin. All three were professional and courteous and willing to answer any questions I had. When finished, they reviewed proper care and operation of the windows. All work was excellent and room was clean. I was very happy and impressed. Thank you all for a job well done. I would recommend West Shore to anyone asking.

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      West Shore Home
      Response from West Shore Home

      We’re so glad to hear you had a great experience and that everything was completed with professionalism and care. It’s wonderful to know you’re happy with the results, thank you for recommending us! We truly appreciate you choosing West Shore Home.

      PriceStaffRates

      Reviewed March 9, 2026

      Joel D. came to our house and explained price and time to complete the job and date the team would start working. We had our old garden tub and small walk in shower removed. We were surprised that it would all be completed one day. Team showed up on time and got right to work. The team explained and answered all of our questions as they did the work. The whole team was very courteous. The job was completed in six hours. The team did an outstanding job cleaning up. Cleaned the countertops and sweep the floor and picked up the carpet runners and vacuumed the carpet. We were briefed not to use the shower for 24 hours. The team did an outstanding job. We are very happy with the work that West Shore Homes accomplished.

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      West Shore Home
      Response from West Shore Home

      Thank you for the wonderful review, Roger! We're so glad to hear you had a great experience from the initial consultation through installation. It’s great to know the team kept you informed, worked efficiently, and took the time to leave everything clean when the job was finished. We truly appreciate your kind words and are thrilled that you're happy with your new space!

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      Staff

      Reviewed May 19, 2026

      I love my door for Christmas sakes! This door is nothing I have ever experienced. Greg and Philip were very welcoming, and professional.

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      West Shore Home
      Response from West Shore Home

      Thank you so much for sharing this! We’re thrilled to hear how much you love your new door and that the team provided such a welcoming and professional experience. It’s wonderful to know your new door has made such a lasting impression!

      Customer ServiceSales & MarketingPunctuality & Speed

      Reviewed May 18, 2026

      Please be very careful using West Shore. They have a great sales pitch, including how they will be there at the start of the project. He never showed, and quit take calls. The job would take 2 days. WRONG! It took 2 days to do the job incorrectly, then the second time still not right finally the 3rd time was as good as it's going to get. We could not use our bathroom for over 20 days. As of this post still have not installed the transition strip, but it is supposedly scheduled, we'll see. Our mistake was we should have done our research and read the reviews in the BBB. We are scared that if there is an issue on the future, they will not stand behind their product.

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      West Shore Home
      Response from West Shore Home

      Hi, Joseph. We’re very sorry to hear about your experience and understand your frustration with the delays and incomplete items. This is not the level of service we strive to provide. Please know we remain committed to addressing the remaining concerns with your project, including the transition strip that is currently scheduled. We appreciate your feedback and the opportunity to continue working toward a resolution.

      Staff

      Reviewed May 15, 2026

      The West Shore team did an amazing job on my door install.

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      West Shore Home
      Response from West Shore Home

      Thank you, Brooke! We're glad we were a part of your home improvement journey. If you ever need anything else, let us know!

      Contract & TermsPunctuality & SpeedStaff

      Reviewed May 13, 2026

      Gavin, Alvaro, and Mike are top-level professional installers. They were prompt, knowledgeable, and courteous in every way. They made sure that we were in agreement with all phases from beginning to end. HIGHLY RECOMMEND the company and their staff for providing my wife and I with a very enjoyable experience.

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      West Shore Home
      Response from West Shore Home

      That’s what we love to hear, Joseph! We’re thrilled you and your wife had such an enjoyable experience and that the team kept you informed and comfortable throughout every phase of the project. Thank you for the recommendation and for choosing West Shore Home!

      Reviewed May 1, 2026

      Needed a repair done. Guillermo and Jacob came in to repair 2 wing walls. Now the bathroom is all finished. They did a good detailed job... Everything was perfectly cleaned up. They were both very polite and on time. It is a beautiful finished bathroom now.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      A beautiful finished bathroom and a job done right, what a great way to wrap things up! Thank you so much for sharing this and we are so thrilled everything came together perfectly for you. We truly appreciate you choosing West Shore Home!

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      West Shore Home Company Information

      Company Name:
      West Shore Home
      Address:
      3 Crossgate Drive
      City:
      Mechanicsburg
      State/Province:
      PA
      Postal Code:
      17050
      Country:
      United States
      Website:
      westshorehome.com