Century 21 Real Estate Reviews

I’m leaving this review based on my direct experience because honesty and communication matter in business. I spent roughly 8 hours of my time between driving, estimate work, documentation, and helping provide information needed for a loan process—all under the impression that I was being dealt with honestly. Unfortunately, I later found out that Ryan was not truthful in text messages and appears to have misled me in order to benefit from my time and services to help close a sale. Everyone’s time has value, especially when it involves travel, professional estimating, and paperwork. Being dishonest to take advantage of someone’s expertise is not only disrespectful, it’s bad business. I cannot recommend Ryan to anyone who values honesty, clear communication, and professional integrity. Based on my experience, I would strongly suggest others be cautious and make sure everything is clearly documented upfront.

Professional. “I had a great experience working with my realtor. They were knowledgeable, responsive, and guided me through every step of the process. Their attention to detail and commitment made everything smooth and stress-free. I truly appreciate their hard work and would highly recommend them to anyone looking to buy or rent property.”

The broker Surjit is non professional **. He is very unprofessional and doesn't respect the tenant's right. Loves to barge into house without prior notice or information. Bring some really crappy clients who have no basis civic sense or manners. Please if he is selling your house or if you are tenants don't ever allow him or his client in your homes. He needs to know how to handle real estate business. Someone senior and more professional please knock some sense into this guy.

Working with this agent was consistently frustrating. They were unprepared, slow to respond, and showed little understanding of even basic real estate processes. Their attitude often came across as dismissive and hostile, making communication unnecessarily difficult. I expected guidance and professionalism, but instead encountered someone who seemed uninterested in doing the job. I would not recommend them based on my experience.

Dan ** with the Pewaukee office is so unprofessional it borders misconduct. He lied to me and Gerrold Brickner the owner. He didn't tell Gerrold we wanted to offer a stand by offer because there is an accepted offer with inspection contingency. Dan said to my realtor, "This is a solid offer so no we won't accept." He never asked gerrold if he would. I know this because gerrold brickner is my friend and I asked him. I will follow through with my written complaints until this realtor no longer is employed by Century 21. Facebook, TikTok and Truth Social posts are to follow. What a moron!!

Stephanie ** was my realtor. She is an awful human being and can’t believe she is still working here. When we first arrived she was smoking inside the house we were interested in and then denied it even tho her mouth and clothes smelled like cigs. Later we walked into the bathroom and a MASSIVE shit was in the toilet. She proceeded to laugh it off and blame Mexicans even tho it was clearly her. She then made multiple racist comments towards a Mexican family that was next door saying that she wanted them deported and will have to call ICE for us. DO NOT USE HER, unless you are wanting to waste your time. 0/10 for the service and my wife and I will be looking at other realty companies.

Archie ** works for Century 21 and takes care of the villas where we live. He has contact with the HOA and fixes diff. townhouses if he likes you. The HOA is non-responsive and Archie refuses to help. The place Century 21 rents out has a old flat roof and it leaks. Mold in many of the condo's, not sure if ADA appliance on the sidewalks. The place is a disgrace. Here are photos of water damage this time. Roof was never properly fixed two years ago and now I have over 15,000 damage. No one will call back. Archie has us blocked.

Vickie ** of Century 21 was to follow through on completing the 3 items on the addendum to the contract when I was buying a condo from her client: fix fireplace, install new central air unit, and full replacement of two bedroom windows. The fireplace and central air were taken care of, but only a window pane for each window was replaced. The screens have holes, tracking is bent and moldy, and extra pieces of wood are stapled in by the buyer to hold the screen up. I had asked for full replacement of windows, not partial. The window company informed me that 3 estimates were given to Vickie, of which she and the buyer took the easy way out, not adhering to my request of full replacement of both windows. My realtor talked to her for several weeks trying to get this amended, to no avail. I am truly disappointed. I feel that she or Century 21 needs to comply and replace these windows at their cost.

Zero stars! Katia was very unprofessional and rude! Would never recommend, even to my worst enemy! If you see this, learn from my mistakes. I would have had a better experience with a robot instead of Katia.

BEWARE! My wife and I utilized Ashley ** as our realtor, for the purchase of a new construction home. BIG MISTAKE! Through no fault of our own, the real-estate transaction was not completed. UNBELIEVABLY, Ashley threatened to come after my wife and I for her compensation, even though the transactions failure was due to the builder. Within the course of our transaction, I sent a professional message intended to address our contracts cancelation, to which her reply was unexpectedly hostile, adversarial, and completely disproportionate to the situation; which some people would call emotionally unstable. In fact, her responses included personal attacks, that were not only unprofessional, but untruthful. Accordingly, we notified her Broker, Dewayne **, yet her erratic emails kept coming. Obviously, there is a problem with his management, as well. In good faith, we cannot recommend employing Ashley as your realtor. BEWARE!

Jimmie ** is an unscrupulous, disingenuous, bias passive aggressive branch leader who provided the bare minimum service to appease me being referred to him. He lacked motivation to tour potential communities. In addition, he intentionally procrastinated. So, I toured a community a discovered, that Jimmy had intentionally lied regarding the property guidelines attempting to dupe me. His team member Gail contacted me, because I sought another agent online with Agent Finder. Gail, offered to show properties, but withheld the fact, that I was already listed in the database with Jimmy. I asked Gail; if she knew Jimmy. Initially, she deflected, so I asked again. Now, she mentions his position, NEVER directly admitting, that Jimmy was on the same team. Clearly, this was a subliminal bait and switch.

Deb ** was the worst realtor on the planet. She made me lose over 50k dollars by under selling my property. I do not recommend Century 21 even to my worst enemy.. All Deb **/realtor cared about was her 10,000 dollar commission she walked away with after under selling my house. I hope they go out of business. I would give this business/realtor a 0 stars if I could.. Worst experience in my entire life. Please don’t do business with century 21 and avoid my mistake! Fair warning!

Not responsive. Hard to get a hold of. Takes months to address let alone fix the simplest issues. They don’t care you are living with black mold for half a year. Greedy company just wants money, doesn’t care about their customer's health and safety. Slum lords

I have worked with Century 21 Realtors for all my home purchases and sales. However after this last sale, I will never work with Century 21 again. I did all the work when it came to dealing with my realtor. I had to constantly remind him to do his job and why he did not get me the items I needed and why I had to ask for everything. It’s a joke. I spoke to his manager and she said to give him a second chance. I should have never given him a second chance. He wasn’t worth it. Avoid Trey ** out of the Kendallville, IN area. All talk and no action.

They are bunch of scammers. They told me they can rent my apartment for 3700 per month and ended up renting it out for 2495. Before I signed with them they guaranteed that they can rent it at my asking price and said they have connections and business relations with companies that relocate its staff and they will definitely rent it at that rate. After 3 months on the market they started lowering the price until we got to 2,495 and it was rented. They hold the rent money till almost 10th of each month to release it to your bank account and they get paid on the 1st of each month. Their maintenance program is a scam. My GE cafe range broke down. It is a 2021 unit. They got me an estimate to repair for 1450 dollars. I rejected their proposals and got it fixed for 200 dollars. They are just trying to take advantage of you. DO NOT EVER USE THIS COMPANY.

BARBARA **

She was appointed by the lender. Arrived at the first house we viewed in shorts and a t-shirt. Offered to show houses 3 days after they went pending. Said she was busy. Almost talked me into buying a house for $173k plus her commission on the front. The house eventually sold for $35k it was in such bad shape. Getting rid of her was no picnic. She stuck a buyer agreement in with the purchase agreement that locked me in for 6 months. I was trying to read everything on my phone which is not big. She asked if I could get the dotloop signed that night as the house just went on the market and wouldn't last. She believed I unlawfully obtained a buyer termination agreement and refused to sign it. Century 21 is the worst brokerage with the worst realtors. Do not trust them.

533 Kavanagh St is up for sale. Indicated the rent is $800 for the one bedroom and $1250 for the main plus utilities. The Hydro bill range from $200- to $250 both units. This should be noted that the house has serious electrical issues. BUYER BEWARE!!!

Similar to other reviews - they are scammers. Century 21 in Sault Ste. Marie. Buyer beware. Both agents in my transaction were under this brokerage. Incompetent of advertising a listing properly, writing PSAs, negotiating and addressing simple issues in a timely manner. Attempt to “solve” problems in unorthodox ways such as putting buyers and sellers in touch to work out issues themselves. Waste of time and loss of money.

Buying our house has been a nightmare through Century 21, Lake Charles. I'm in the process of filing an ethics complaint, Attorney General complaint and various other complaints against the realtor, Charlotte ** and broker, Mike **. I made the mistake of using the seller's realtor, Charlotte ** as a dual realtor. First it was, the seller needs 60 days to move, which was fine. It was to be from the time we signed the contract to buy. After that, Charlotte spoke with her seller further and now he wants 60 days AFTER closing. Charlotte sent me an amendment to allow this. I was very hesitant. After Charlotte sent this amendment, she called me on the phone in an effort convince me to sign. I told her we couldn't afford to pay rent and a mortgage while the seller lived an additional 60 days in our house. Charlotte assured me there wouldn't be a problem since we will own the house and we can charge seller/former owner rent.