Century 21 Real Estate Reviews

I’m leaving this review based on my direct experience because honesty and communication matter in business. I spent roughly 8 hours of my time between driving, estimate work, documentation, and helping provide information needed for a loan process—all under the impression that I was being dealt with honestly. Unfortunately, I later found out that Ryan was not truthful in text messages and appears to have misled me in order to benefit from my time and services to help close a sale. Everyone’s time has value, especially when it involves travel, professional estimating, and paperwork. Being dishonest to take advantage of someone’s expertise is not only disrespectful, it’s bad business. I cannot recommend Ryan to anyone who values honesty, clear communication, and professional integrity. Based on my experience, I would strongly suggest others be cautious and make sure everything is clearly documented upfront.

Professional. “I had a great experience working with my realtor. They were knowledgeable, responsive, and guided me through every step of the process. Their attention to detail and commitment made everything smooth and stress-free. I truly appreciate their hard work and would highly recommend them to anyone looking to buy or rent property.”

The broker Surjit is non professional **. He is very unprofessional and doesn't respect the tenant's right. Loves to barge into house without prior notice or information. Bring some really crappy clients who have no basis civic sense or manners. Please if he is selling your house or if you are tenants don't ever allow him or his client in your homes. He needs to know how to handle real estate business. Someone senior and more professional please knock some sense into this guy.

Working with this agent was consistently frustrating. They were unprepared, slow to respond, and showed little understanding of even basic real estate processes. Their attitude often came across as dismissive and hostile, making communication unnecessarily difficult. I expected guidance and professionalism, but instead encountered someone who seemed uninterested in doing the job. I would not recommend them based on my experience.

Dan ** with the Pewaukee office is so unprofessional it borders misconduct. He lied to me and Gerrold Brickner the owner. He didn't tell Gerrold we wanted to offer a stand by offer because there is an accepted offer with inspection contingency. Dan said to my realtor, "This is a solid offer so no we won't accept." He never asked gerrold if he would. I know this because gerrold brickner is my friend and I asked him. I will follow through with my written complaints until this realtor no longer is employed by Century 21. Facebook, TikTok and Truth Social posts are to follow. What a moron!!

Stephanie ** was my realtor. She is an awful human being and can’t believe she is still working here. When we first arrived she was smoking inside the house we were interested in and then denied it even tho her mouth and clothes smelled like cigs. Later we walked into the bathroom and a MASSIVE shit was in the toilet. She proceeded to laugh it off and blame Mexicans even tho it was clearly her. She then made multiple racist comments towards a Mexican family that was next door saying that she wanted them deported and will have to call ICE for us. DO NOT USE HER, unless you are wanting to waste your time. 0/10 for the service and my wife and I will be looking at other realty companies.

Archie ** works for Century 21 and takes care of the villas where we live. He has contact with the HOA and fixes diff. townhouses if he likes you. The HOA is non-responsive and Archie refuses to help. The place Century 21 rents out has a old flat roof and it leaks. Mold in many of the condo's, not sure if ADA appliance on the sidewalks. The place is a disgrace. Here are photos of water damage this time. Roof was never properly fixed two years ago and now I have over 15,000 damage. No one will call back. Archie has us blocked.

Vickie ** of Century 21 was to follow through on completing the 3 items on the addendum to the contract when I was buying a condo from her client: fix fireplace, install new central air unit, and full replacement of two bedroom windows. The fireplace and central air were taken care of, but only a window pane for each window was replaced. The screens have holes, tracking is bent and moldy, and extra pieces of wood are stapled in by the buyer to hold the screen up. I had asked for full replacement of windows, not partial. The window company informed me that 3 estimates were given to Vickie, of which she and the buyer took the easy way out, not adhering to my request of full replacement of both windows. My realtor talked to her for several weeks trying to get this amended, to no avail. I am truly disappointed. I feel that she or Century 21 needs to comply and replace these windows at their cost.

Zero stars! Katia was very unprofessional and rude! Would never recommend, even to my worst enemy! If you see this, learn from my mistakes. I would have had a better experience with a robot instead of Katia.

BEWARE! My wife and I utilized Ashley ** as our realtor, for the purchase of a new construction home. BIG MISTAKE! Through no fault of our own, the real-estate transaction was not completed. UNBELIEVABLY, Ashley threatened to come after my wife and I for her compensation, even though the transactions failure was due to the builder. Within the course of our transaction, I sent a professional message intended to address our contracts cancelation, to which her reply was unexpectedly hostile, adversarial, and completely disproportionate to the situation; which some people would call emotionally unstable. In fact, her responses included personal attacks, that were not only unprofessional, but untruthful. Accordingly, we notified her Broker, Dewayne **, yet her erratic emails kept coming. Obviously, there is a problem with his management, as well. In good faith, we cannot recommend employing Ashley as your realtor. BEWARE!