D.R. Horton Homes Reviews

During our first tour of the house, Mr. ** walked us carefully through every part of the property, both inside and outside. He explained everything clearly and thoroughly, including the home systems, smart-home features, utilities, air conditioning, security contacts, warranty information, deadlines, websites, phone numbers, and technician contacts. His explanations were detailed, patient, and extremely helpful. He also placed colored tags wherever small repairs or adjustments were needed. He did this not only where he noticed issues himself, but also wherever we asked, always with goodwill, patience, and without hesitation. His attention to detail was excellent. At the final walkthrough, he showed us that every tagged item had been repaired carefully, even in the smallest details.

Mr. ** answered all of our questions, gave us clear advice, and made sure we understood how to take care of the house and warranty paperwork properly. He provided us all necessary paperwork and contact lists for utilities and house services, and explained in detail how they work. He is clearly a highly trained and highly motivated professional who knows his work extremely well. He is active, dynamic, polite, kind, accommodating, and always pleasant to work with.

As someone who is myself a hands-on, handyman-type person, I was especially impressed by his sharp eye, practical knowledge, technical skills, and professional standards. We have also seen his truck moving throughout the neighborhood many times, which shows how active, alert, and dedicated he is in helping homeowners and making sure everything is done correctly. In my opinion, Mr. Carl ** represents the very best of D.R. Horton. He deserves the highest praise for his excellent work, his professionalism, and his care for customers. I strongly recommend him and am very grateful for all the help he provided to us during the purchase and walkthrough of our new home. Andrei and Maria

I told him (and he knew I was a lawyer) that we had a fully executed sales agreement and I was not required to sign anything. I explained I had the right of specific performance (meaning I could sue to enforce the fully executed contract). I explained that Jordanelle Ridge's organizing documents had been rendered unlawful by Utah House Bill 217 about a year ago, and yet, Jordanelle Ridge never revised the documents to comport with the law.

I also learned that the government and Jordanelle Ridge were disputing terms for the government to fully authorize the Jordanelle Ridge development. D.R. Horton did not seem to want a lawyer with my level of knowledge (including reading the bill that directly affected the development) to be in the area. Behind my back, Joel (or someone) told the D.R. Horton financing agent to stop working on my loan (a D.R.Horton loan agent told me this in a text message). So D.R. Horton insisted that I sign addenda that legally I did not have to sign, then interfered with my financing for so long that I could not meet the financing contingency.

I thought of suing but then decided I wanted nothing to do with D.R. Horton after reading about so many new-construction complaints online. Then D.R. Horton sent a letter to me stating that I was unable to obtain financing - this is false and I could easily finance this home as it was way below my means. I corrected this nonsense and I am very glad I did not buy the house. I can only imagine the forthcoming disputes in Jordanelle Ridge, the lawsuits to come, and the very unhappy homeowners who have yet to learn what I know. This company is arrogant and treats customers with no regard for clearly established contract law. D.R. Horton is a disgrace to Texas.

Dealing with representatives in the Montgomery, Alabama area only added to the frustration. The level of professionalism and communication was not what any homeowner should expect. No one should feel dismissed or talked to in a manner that lacks respect—especially when raising legitimate concerns. This is not about personal feelings—this is about accountability and doing right by customers, including veterans and military families who expect and deserve better.

To anyone considering buying in the Alabama area, I strongly encourage you to inspect everything thoroughly, document everything, and do not assume issues have been properly handled. Overall, this experience raises serious concerns about quality, transparency, and customer care in the Alabama region, and how this entire deal was handled.