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About STAAR Alert
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STAAR Alert is a medical alert system company. It offers at-home and mobile systems with 24/7 professional monitoring through U.S.-based response centers. Systems have two-way communication, so you both hear and speak to the operator.
Pros & Cons
- 30-day trial period
- 24/7 support
- Smartphone integration
- No long-term contract required
- Expensive monitoring plans
- Some upfront charges
STAAR Alert equipment packages and pricing
STAAR Alert has in-home and mobile medical alert systems without upfront equipment costs. Optional fall detection for either system is available for an extra $10 per month. If you want an in-home system to work over a cellular network instead of your landline, you’ll pay an additional $12 per month.
| In-Home System | Mobile System | Locking Medication Management | Non-locking Medication Management | |
|---|---|---|---|---|
| One-time equipment cost | $0 | $0 | $48 | $72 |
| Monitoring fee | $41.50 per month | $47.50 per month | $30 per month* | $30 per month* |
| Pro installation | $100 upfront* | $100 upfront* | $100 upfront* | $100 upfront* |
| GPS capabilities | ||||
| Two-way voice communication |
How does STAAR Alert work?
STAAR Alert is simple to use, no matter which system you choose. Each system comes with a button you wear around your neck or wrist or on a clip. In an emergency, you press the button to connect via landline or cellular network. From there, operators can reach out to emergency personnel, caregivers or family members.
- In-Home Personal Emergency Response System: This in-home system comes with a base station, wearable button, power adapter and telephone cord. You wear the button as a necklace, wristband or clip.
For an extra fee, your devices can connect by cellular network instead of landline. Other options include fall detection, a safe to store your home key outside and in-home installation.
- Mobile Emergency Response System with GPS: This system lets you stay protected when you leave your home. You wear it around your neck or on a belt clip or keep it in your pocket or purse. The device has built-in GPS technology, which lets responders know where to find you.
It comes with a charging cradle and has 36 hours of battery life. Add-ons include fall detection, a key safe, professional installation and access to an app to view battery life, check the location of your device and get push notifications to your phone.
How does STAAR Alert compare?
Compare STAAR Alert with similarly rated medical alert companies.
| Companies | Monitoring fees | Equipment cost | Activation fee | Fall detection | Trial period |
|---|---|---|---|---|---|
| STAAR Alert | $30-$47.50 per month | $0-$72 | Varies | Optional | |
| ADT Medical Alert | $31.99-$41.99 | $0 (excludes add-ons) | $99 | Not available with Medical Alert Basic | No |
| Lifeline | $29.95 to $58.95 per month | $0 | $79 to $99 | Yes | No |
| Medical Guardian | $29.95-$44.95 | $0-$199.95 | $0 | Yes | No |
| Life Alert | $49.95 to $69 per month | $0 | $198 | No | No |
STAAR Alert FAQ
Is STAAR Alert covered by Medicare?
No, STAAR Alert is not covered by Medicare.
What is STAAR Alert’s return policy?
STAAR Alert has a 30-day return policy. Customers can decide to discontinue service for any reason and get a refund as long as they return the equipment within 30 days. The customer is responsible for return shipping costs, and there is no refund for installation costs.
Who monitors the system?
STAAR Alert systems are monitored by Life Safety Monitoring, which operates 24/7 and is located near STAAR Alert headquarters in Munhall, Pennsylvania, near Pittsburgh.
Does STAAR Alert make a good medical alert?
STAAR Alert offers a valuable service, and we like that the company’s medical alert systems are based on five principles: supporting your independence, 24/7 monitoring, adapting to your lifestyle, advanced technology and responsive support.
However, you can find similar systems for a better price (and with less upfront costs). For instance, it costs $100 for trained technicians to help with installation, but plenty of systems are designed for easy DIY installation without an extra fee.
STAAR Alert Reviews
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- 4,540,587 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
STAAR Alert Company Information
- Company Name:
- STAAR Alert
- Address:
- 3500 Main Street
- City:
- Munhall
- State/Province:
- PA
- Postal Code:
- 15120
- Country:
- United States
- Website:
- www.staaralert.com
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