U-Haul U-Box Reviews

U-Haul U-Box offers portable moving and storage containers to customers in the U.S. and Canada. All U-Box services are sold a la carte, so you can customize your order to your needs and add on extras like storage, domestic and international shipping, third-party labor and insurance.

Customers can obtain quotes and reserve U-Box containers online. Containers can then be delivered to your home, or you can pick them up and haul them independently.

U-Haul U-Box isn’t a traditional moving company. Instead, it offers a la carte services for a DIY move. The company delivers a weather-resistant container to your home, and you can load it at your own pace.

You can then use the containers for temporary storage or to move your belongings to a new location when ready. U-Haul offers both storage and transport services for an additional charge.

A standard U-Haul U-Box order only includes the monthly container rental, and customers can add shipping and storage services as needed. In addition, you add the following:

• Moving Help Marketplace: Connects you with local third-party providers offering hourly packing and loading help. Moving Help lets you compare options, see pricing and ratings and book all in one place.
• Insurance: Because insurance isn’t included with your container rental, customers can add protection for both shipping and storage. Both options are available in coverage levels of $1,000 to $20,000.
• Packing supplies: You can order supplies like moving boxes, tape, bubble cushioning wrap, stretch wrap and padlocks to secure your containers.

All of the services offered by U-Haul U-Box are priced separately. Costs below are broken down by the service provided.

Container rental

Container pricing ranges from $59.95 to $109.95 per month, with costs varying by location. This rate includes delivery and pickup, but doesn’t include shipping to a new location. If you overestimate your needs, any containers you don't end up using are fully refunded.

Shipping

Shipping rates range from $99 to $110 for local, intercity moves. Long-distance shipping for two containers ranges from $1,300 to $4,000, depending on location. For international shipments, you must fill out an online form, and a representative will contact you with a quote.

U-Haul offers two types of insurance for U-Box customers — both charged per container. Insurance isn’t included with the container rental, but it can be added in coverage levels of $1,000, $5,000, $10,000 or $20,000. However, there are no insurance options that cover valuable items such as jewelry, antiques, art or money.

Safehaul Insurance

Safehaul protects your belongings while your containers are in transit:

• $99.90 for $1,000
• $139.90 for $5,000
• $199.90 for $10,000
• $299.90 for $20,000

Safestor Insurance

Safestor protects your belongings while they’re stored at a U-Haul storage facility:

• $8.95 per month for $1,000
• $11.95 per month for $5,000
• $21.95 per month for $10,000
• $40.95 per month for $20,000

Yes, U-Haul is a legitimate company that’s been in business since 1945, and its U-Box services have been available since 2011.

If you overestimate how many containers you need, you’ll be fully refunded for any you don’t use. Plus, U-Haul guarantees its delivery window — if your containers are delayed, you’ll receive a $50 refund each day they’re late, up to the total amount of your order.