Angi Reviews

We trust Angie's list because when I inquired about kitchen countertops she recommended Mr. Backsplash. When I emailed him, he quickly replied. We found Mr. Backsplash to be polite, friendly, professional, and down to earth. One thing that we appreciated is that he didn't try to sell us anything that I didn't inquire about. He thoroughly informed us what the job was going to entail, letting us know the specific steps that were needed for the job. He had the samples that we chose from. Before the work began we went to the quartz shop and was shown the slabs that would be used after our approval.

I recently needed an emergency replacing of my tankless water heater and had been out of hot water for nearly a week. Frustrated by unreasonable estimates, Angi referred me to United Plumbing and Mike contacted me almost immediately, gave me a good estimate and to my surprise arrived with his crew within a few hours afterwards. Although there had to be some adjustments to his previous estimate, I was pleased with the final outcome. Mike was pleasant and straight forward and his work crew did an excellent job and left the work scene clean. This was a great experience. Mike's company also does electrical work besides plumbing and will definitely be my go to company in the future. I recommend Mike and United Plumbing. Sameeh

We recently had our deck refurbished. (It was 13 years old. The original boards were painted 4x8's and were rotting. The nails used to fasten the boards rusted, the deck sloped and moving away from the house). We contacted Git Decked (Steve and Montana), finding them from Angi.com and finding out from them that decking is the only work that's done. Promptly answering our call to arrange an appointment. After a thorough inspection, we found out what materials needed to be replaced and what could be reused. (The anchor boards).

We recently hired a roofing contractor through Angi's list and I wrote a review to cover his work. The contractor was Manuel ** of Casas Roofing and I have to say he did a fantastic job. I wanted to revisit my initial review because I was holding out to finalize it until after we had some rain to see if the repair he did really worked and IT DID. Two days of rain and not a single leak. His quote for the work, including materials was spot on. He is worthy of a two thumbs up and I would recommend him any time...

We were searching for a business to blow in Fiberglass insulation into our attic recently. We reached out to Angi for help on a Sunday night. We know Angi is a company that is reliable and has a record for carefully vetting ALL businesses under their umbrella. Within in minutes, they replied. The next day NxT Level Insulation contacted us. We were given a quote by NxT Level Insulation Company. We called around in our local area to see if anyone could match that quote. No company could. The original company came to our home the following day. They were prompt, respectful, kind, courteous, friendly and professional. They cleaned up thoroughly before leaving. For that, we are grateful.

I have never dealt with a more incompetent company in my life. Run, don't walk, away.

If you are contractor thinking that this will help your business grow, look elsewhere. Leads are fake with phone numbers that are not in service when you try to call. We quickly figured this out after responding promptly to the "leads" this company forwarded. Don't waste your time or money. I am gladly paying the ridiculous cancellation fee to be rid of this scam.

I purchased a TV from Walmart that included installation services for which I paid $118. The TV arrived. No installation done. Their AI chat gave me a phone number to call for refund but the line is not in service. I verified the number through their AI chat. This is not the first bad experience I’ve had with this company. They have no live bodies to speak with and their AI just apologizes for everything. This company is a scam. Angi should be ashamed.

They are sending me contractors anywhere but where I live. It’s been a waste of time. I have found on my own tons of contractors in my town and not an hour away!

Extremely disappointing experience with low-quality leads and poor support. I have had a very frustrating experience using Angi. I consistently receive leads with disconnected phone numbers or full mailboxes, making it impossible to reach potential customers. Despite these clear issues, Angi repeatedly denies my requests for lead credits. The service feels like a scam, as you are charged for leads that are completely unusable and get no support when trying to resolve these discrepancies.

I started a job with a contractor on Angi's list. Sadly, he made a terrible job and didn't want to fix it. Angi's was not helpful and wouldn't let me write a 1-star review! All a big lie!

I went on Angi to find someone to patch my roof but I found someone else before I heard from them. A couple of days later I got a call from Angi & when I said I had already got someone else they asked if I had have any other problems. I said I was having a problem with standard Kohler fill valves not working properly on 2 toilets. It was not urgent, but I didn't want to do the work myself. They sent a plumber in a fancy truck over right away. He checked his computer screen & quoted me $700+ to do the work. After watching a Youtube video of how to do it, I figure it's less than an hour's work plus $40 for parts from Amazon. For $700??? I had a similar problem with some electrical work earlier in the year, and Angi sent me to a company that charged me at least more than double what I should have paid, as I found out later. Beware of scams on Angi!

DO NOT give this predatory and highly aggressive company your credit card number. I signed up as a Pro member under a waived annual membership promotion. Within approximately 30 hours, and with my onboarding setup entirely incomplete at only 15% completion, their automated system forced an unapproved lead connection fee of $72.01 for a project I explicitly clicked to 'decline.' Concurrently, an entirely unauthorized, un-itemized charge of $50.00 was pushed as a pending transaction to my credit card on file. When I immediately submitted an unambiguous written notice of account cancellation and billing dispute via email, receiving official tracking Ticket #**, they attempted to deflect my request by stating I must call their high-pressure phone retention lines to cancel.

Do not sign up a contract with them. If you make any changes to it, you’ll have to start a whole new contract. If you want to get out, you’ll have to pay 35% of the remaining contract without your consent of using the card on file. I was going to pay with a different card (not the one on file) to do the cancellation but the representative Jarred got mad after I asked him to give me a second to grab a card from downstairs to cancel our contract (because I wasn’t happy with the services or proposed “solutions”), so he rushed to do whatever he wanted and charged the wrong card.

You would do well as a business owner to steer clear of Angi's for leads for your business. I am not at all surprised at the reviews being so low, not only the customer client side but business clients as well. They don't care about a meaningful experience for you, they just want your money, and to make sure you are in a contract. Lead quality and any meaningful experience with sales or customer service has been gone since the company was bought out.

First couple of projects no problems. Plenty of pros for quotes. BUT 2 projects this year now calls, no quotes, few pros and HORRIBLE customer service on the website. I wanted landscaping/flowers this summer nothing. I want a basement door installed near the downstairs steps closing it off. NOTHING 1 pro listed. Go to website to complain can't do it by email, can't do it by chat, calls only. I'm not a phone person and I don't have the time to waste on more excuses.

We just had an electrician, Patrick, come to our home and do some electrical work for us. We were so pleased with what he did. He did a great job.

Angi tends to call you repeatedly without leaving a voicemail message. I ended up blocking their number.

I hired Ergeon fencing per Angi's and 6 months later I'm about to be in a legal battle because they still have not delivered! In regards to lawn care, I am still in need.

​I hired a contractor through Angi (formerly Angi’s List) to repair a leak in my kitchen and complete work in my bathroom. Unfortunately, both areas are still actively leaking. ​When the issues persisted, I reached out to the contractor immediately to come back and fix the poor work, but no one ever showed up. Now, the work has passed its guarantee window, leaving me fully responsible for paying out of pocket to fix the damage in my home. Angi claims to connect homeowners with qualified professionals, but that was not my experience. The contractors they feature do low-quality work and fail to stand behind their service. It feels like a platform focused entirely on making money rather than providing reliable, vetted talent. I can no longer trust Angi or the contractors on their platform, and I would strongly advise others to look elsewhere.

I ended up making a dozen or two contacts with customer service when the professional I booked didn’t show up. Each of the customer reps were good but disconnected from each other so it created confusion and more calls or texts. Also, they didn’t try to make any accommodations for wasting my day waiting for the professional. Then they had to reschedule the rebook time. And I think it’s pretty costly for a simple job. I can write off one bad experience but from what I know, they also try to rip off the professionals. Likely the customer reps are poorly paid.

Angi worked out well. Found estimates. Chose one. Work completed.

Signed up for Angi Pro on September 22, 2026 and paid almost $400 for an annual membership. Within one week they charged me about $2,000 in additional “opportunity” leads that were almost completely useless — people who never responded, clicked by mistake, or were just shopping prices with multiple contractors. My bank stopped the charge. I asked them to cancel the account and give me a confirmation number. They only put it “on hold” and refused any refund. They never clearly explained that there are different types of leads with different prices until after the charges hit. Very disappointing experience. Would not recommend to any contractor.

I paid thousands of dollars. I responded promptly to the leads. I tracked the results. A large majority did not produce meaningful customer contact. When I attempted to leave, I was faced with a substantial additional financial obligation. The customer-service experience did not make me feel that Angi was interested in resolving the underlying problem. I am a small-business owner and contractor, and I am filing this complaint because my experience with Angi Leads has been extremely disappointing and financially damaging. After approximately six months of using Angi's lead-generation service, I have paid approximately $2,724.78 and received 63 leads.

I have been dealing business with Grande Air in Englewood Florida for over 12 years. On August 17, 2026 an employee while installing a coil damaged my floor in the garage. $990. worth of damage. Please keep in mind l have spent and paid to grande air over $30,000., in the last 12 years. Their service manager Tyler ** said in an email to me that they would take care of it and send me a check. That was on August 21… As of this date all I have received from Wilson are promises and no check… Be very wary of this company as their promises are hollow., and there is no follow through… Brad **.

This company is a scam. It sends fake leads to you and when you call the customer, they will tell you they don’t need your services. Please stay away from this company on Angie’s List.

I used Angi to replace my pool pump. Sadly, I was out of town when the work was done and discovered I got an off-brand pump which was much larger than my original pump. After many parts broke after the repair and a letter from Angi stating I had 30 days from 8/24/26 to submit all info (which I did), they denied my claim, stating I didn't comply within 7 days. I will never use Angi again.

I hired KMC Carpet Cleaner’s out of San Leandro. From the start with David to the quote by Sergio and today, my carpets are being cleaned by Sergio. Very happy, extremely satisfied and my 20 year old carpets look like they were just installed. I am so glad I went with this company and thank you Angie’s List for the referral!

The roofing company was totally incompetent. They showed up when they wanted and did subpar work. What was supposed to be a one week job, lasted two months. The work was shoddy and communication was nonexistent. I will not use Angi again, ever.

Was looking for a printer and Bright & Shiny called me. Swiped down, was at work and couldn't answer. They called right back. I accidentally answered, and I was with a customer. I quickly hung up, got a rude text message from a guy saying I cost him 100. He said some continued his rude comments to the point I had to block him. Angie's List is supposed to be highly recommended, and it's a joke.

It’s a scam. I got charged $25.00 for something I had no clue about. When I called to ask them about it they said I clicked on something for a lead which I never did. Just was not sure how the site worked. They then said we cannot offer a refund but will give you your next lead for free? Was horrible customer service on top of it. Could not even understand the guy.

On Sep 16 I had Wes Owner of All Pro talk me into Signing contract because he offered financing, and I thought I would get help from my family, it didn't work out that way. I gave him a $1000 check, and within hours. I called him spoke to him directly as well as emailed and told him I had to cancel it because I know I cannot afford it and did not want to get myself in debt. He agreed to send my money back once the check had cleared. The check cleared yesterday. Now, he's telling me he's gonna send me $650 of my 1000 because of a bank charge and Angi charge, he Iosing 12% of my check for. He's a sweet talker, the owner you have to watch him. Because I'm pretty savvy I thought, and now I have to fight with him to get my money. I did notify the bank that he got a check by me by fraud. Because that's what this is fraud. All pro owner's name is Wes. Associate guy's name is Dennis. Be careful. Be careful.

Horrendous service! DO NOT USE THEM! They send you leads that they send to 10+ other companies too. I got one job out of 30 leads in three months. They won’t refund you money. I paid $300 for a year subscription and they deactivated my whole account once I stopped paying for leads and won’t refund my money.

Angi removed the option to update a review autonomously which takes away the consumer's voice and actually experience with the platform and the vendors they recommend.

I trust Angie's List, but the painters that we choose from the List Joseph at 1 Wise Painting do NOT honor their warranty. At this point I need touch up paint to finish the 1/2 job that they did, you all need to be aware of these painting. Feb and March of 2026 was were I started asking, I really would hate to have someone else taken advantage. Also when they replaced the cabinets they don’t fit right, I am a disabled veteran who can't fix what they did.

Angi never assigned a pro to my project, and after cancelling plans for the day to make sure I was home, nobody showed, and I was never notified that nobody would be showing (since they were never even assigned). To really add to the experience, Angi still decided to charge my card for the work that was never done, and now I need to wait for the money to be refunded. The terms I agreed to state that the card will not be charged until AFTER the project is complete, so this is not even legal, and I did not consent to the charge. I guess the need to provide 24 hours notice for changes only applies to the customer. I would say terrible communication, although zero communication is more accurate. Absolute joke of a business.

Terrible intro experience. No rhyme or reason for the rude and aggressive introductory onboarding. Customer service is wildly out of touch with small business owners.

I was trying to book a pro to assemble two bunkbeds, pro did not show up. I contacted her via text and left several messages. Call Angi, they could not get in contact with her. I rescheduled the appointment for another day, but ultimately couldn’t wait and started assembling one myself. Hopefully I’ll get my refund as I paid over $300 for nothing. This is my first time using Angi and will definitely be my last.

This service is a complete joke!! I have several times tried Angi to help with projects around my house. Contractors don't call or if they do they don't show up to appointments. I highly would think twice before using this service!!

Got the name & contact of Gil Cartier, Handyman Services from Angi's list. Three small projects (rebuilding stairs, adding a railing, installing a gate). His work was excellent, everything done with care. Cost right on target. We first got two other names from Angi, who called, came to the house, looked at the jobs, explained their approaches and never submitted a proposal/estimate. Neither responded to our follow-up calls. Gil was third and he responded, gave us a fair proposal and did an excellent job.