Blue Raven Solar Reviews

Everything is ok. Do I have to wash the solar panels? My brother keeps asking me.

The solar system works well enough, but so far Blue Raven has failed to give me my owed rebate checks for the past four months. They claim accounting issues but that’s not my fault because I am paying for the system and I’m holding up my end of the bargain and they are not.

I want to share my experience to help other homeowners make informed decisions. I purchased a solar system from Blue Raven Solar/ Sun Power in 2024 for over $30,000 based on representations that my Duke Energy bill would typically be around $25 per month except during limited peak usage periods. My main point of contact was Megan **. I requested contact information for her supervisor (**) but was not provided a direct way to reach him. I did speak with contractor Jeremy ** regarding aspects of my project. After installation in August 2024, my electric bills have been significantly higher than expected, and the system has not delivered the performance that was represented during the sales process.

First of all, Blue Raven contacted us regarding solar. We have had three other solar companies come out and tell us we would not get our money's worth because we have many trees around our house. I was always suspicious when Blue Raven said they could do it. We are also having problems with the rebate checks. We are supposed to get 18 checks, and we have not received checks for several months. I have no confidence in Blue Raven or SunPower. I feel completely ripped off. We have called several times because we are having issues with it, not producing as promised. When we call, we are always told that the engineers are looking at it. We have called several times, and that is the same answer. If there is a class action lawsuit, I would like to get involved. Steer clear of this company, they will lie, steal, and cheat. This is not what we signed up for.

I participated in a referral program offered by Blue Raven Solar (now associated with SunPower), which promised a $1,500 referral bonus. I successfully referred a customer and completed all required steps; however, I have not received the referral payment. Additionally, the individual who referred me has also not received their referral payment for over six months.

When we started the process (my husband and I), I clearly informed the seller that the house had only been occupied for about 5–6 months. He assured me that this was enough information to properly size the system. The installation process took an extremely long time. Around a full year. During that time, I repeatedly asked about the system’s capacity and whether it would fully cover our energy usage. The company reassured me again and again that it would be more than enough. I even sent additional power bills showing that our usage increased during certain months. Each time, they told me everything was fine and that I even had a “buffer.” They explained that any extra energy would go back to the power company and be credited for use at night or during low-production periods. They also said the battery system would provide additional backup.

I had an appointment to have my faulty system repaired in November. When the repair didn't occur as scheduled, I was not contacted to inform me of the situation. Instead, I had to call to be told the repair needed a crew because of the structure of our home. Ever since then, I have been stuck in limbo with no proactive communication from the company. Every time I called for an update, I got the same response: I need to be patient. It has now been months since I first reported the issue.

I'm sorry to say that I am very disappointed in my experience with Blue Raven. $40k in panels and batteries. The full monty. But once installed haven't been able to get anyone to come to the home and teach me how to use the system. I don't even think that it is online and working. My electric bill has hovered near $325 per month, since the system was installed. I've called and emailed to no avail.

Run away!!! The worst experience possible. $ 131000, 23 Kw system. Left with unrepaired wholes in the wall drywall, sinking trenches and pipes sticking out from the ground. Tried to contact them multiple times. Was able to talk to a person by the name Ari once and after that have been ghosted and ignored. Nothing has been repaired. Planning on taking legal action. RUN AWAY from this company, or you will regret!!!

Signed contract Jun 4, 2025. Panels installed July 23, 2025. We were told no payments until 3 months after panels were activated. September, they pulled a payment. Hours spent on the phone to be told they can't correct the issue but they would "pay us back" the payment. Happened again in October. Mind you, it is now 1/16/2025 and the system is STILL NOT activated. Evergy failed the inspection twice and about 8 weeks after that failed, Blue Raven finally sent someone else out to fix it, but they could not fix it. They blame it on Evergy, Evergy blames it on Blue Raven. Meanwhile I have a panel system that was installed 7 months ago, not activated AND we recently found out that due to poor installation by Blue Raven, the panel system is causing water leaks into my attic space and finally showing water damage on the ceiling below. They were supposed to come remove panels this week in order to repair the roof... no one showed up.

RUN AWAY!!!! At best, it was a NIGHTMARE. It took TWO YEARS to get our installation, many hand-offs, over 80 hours of my time off of work were wasted on appointments where they never showed up, failed to secure the proper permits, had the wrong tools, their inspector who spec'd the plan failed to be thorough enough, etc. I was treated condescendingly, handed off, ignored, etc. A year after our final billing cleared, "The Ghost of Incompetent Solar Install Companies Past" resurfaced to inform me I had an outstanding bill.

I truly admire their courage, professionalism, and dedication. The team installed the solar panels in extremely brutal cold weather, where it was almost impossible to stand outside for even five minutes. Despite the harsh conditions, they worked continuously for six to seven hours and completed the installation on time. Very happy and impressed with their commitment and timely execution.

We had a great experience working with Blue Raven Solar from start to finish. The entire team was incredibly responsive, helpful, and knowledgeable, which made the whole process easy and stress-free. They were always quick to answer questions and clearly explained our options so we felt confident every step of the way.

We were very happy with the entire process. With electricity prices rising, I enjoy seeing sunny days in the winter where we are fueling the house with our panels. I would recommend this company for anyone else.

The installation team delivered materials a day before the install and the crew showed on time the day of install. They’re worked all day in below freezing temperatures to make sure to get done in two days! The only issue was having the crew in the house. They had to access the attic but they did not put down a drop cloth to catch the blown in insulation and we had to clean up both days. They also tried to cover their boots before coming inside but their shoe covers were already dirty and they tracked muddy footprints upstairs and in the basement. We also had to clean up quite a bit of garbage and wire from around the outside of the house. We have not had the final inspection yet so I’m hoping that goes well and these issues will only be minor inconveniences.

I had a tech come out to replace a motherboard on a WORKING system on Monday, 12/15. No part of my system has been working since. I was just told by Work Orders that they cannot get anyone out to my property until the new year, AND they can't even schedule it as of now. As such, I went from a WORKING system to a 100% broken system, and I have no recourse at all for minimally the next 2 weeks. They won't even schedule me. No wait! Worse than broken. When there is a grid blip, I now need to do a manual process to reconnect my house to the grid when utility power comes back!

The solar installation was completed professionally and on time. The team demonstrated strong technical knowledge, maintained safety standards, and ensured neat wiring and proper panel alignment. The system performance was clearly explained, and all questions were answered patiently. Overall, the installation experience was smooth and satisfactory

The crew was extremely professional and efficient. Things were very clean and there were no issues along the way. There was also very good communication about what needed to be done, and what will happen next to complete inspections and get the solar panels up and running.

The Blue Raven team who completed the install were outstanding. Their work ethic was second-to-none and they obviously took pride in their workmanship. I say this because I can’t find a single thing wrong with their installation after they completed their job. I also appreciate the communication from their dispatch team. There was challenging weather in the forecast and they were upfront with their capabilities and limitations. If you’re going to install solar panels on your house, go to Blue Raven. You won’t regret it!

Extremely dissatisfied. They installed my panels over 2 months ago & I'm not operational/approved with Xcel. BR has terrible communication. The sales team & installers are quick because the want your money but then they fall off a cliff. Not to mention they committed to paying $18K of the down payment for my system and no response on that either from Blue Raven. Take note of all the recent 1 star reviews. This company has gone way downhill.

My crew was awesome. Showed up a day early to try to remove snow from roof after a huge snowfall so they could install on the scheduled install day. Even though they could not get snow off the first day they still came back on install day to give it a go again. They were not able to get it done due to weather the next day either. After a reschedule they showed a day early to beat an oncoming storm again and where able to get the job done and beat the storm. What a great effort these guys made!

By no fault of installers they didn't show up on the scheduled day. But they worked through rain and cold to complete the installation. The scheduling issue seems to have been due to the office. Wasn't able to reschedule through the office, fortunately I picked up a phone call from the installer the next day to get the project going.

The Blue Raven Team was very quick and efficient, installing our solar system in just one day. They were considerate, communicated well, and were willing to brave the ~8 degree weather up on our roof!

Horrible company—do not use BlueRaven/SunPower for your solar! The pushy salesperson made big promises of a quick and easy install in time for the tax credit when we signed in July 2025. Months into the arduous process, we find out they don't even have installers in our state, and it'd be weeks to schedule. It's now December 2025, and after months of calling them daily to get them to submit the right permits and take the right steps, we finally have a solar system, only to have issues with it right away. It's a shady business, and you will not talk to the same person twice, so good luck with any accountability. We've had to call several times for even a simple copy of the receipt from them, with no luck. DO install solar, DON'T use BlueRaven!

Yuck! Poor communication. Sales people who only care about cash. Company initiates installation changes as the install is happening without letting customer know they changed items on the permit due to supply chain issues - which they should have known about since it was only a three week period between submission and install. Consumer finds out only after they call to see when inspections can begin to be set up only to find out permit has to be redone to reflect the new changes. This is not what I expected nor what I was told. These solar companies seem sketchy at best.

The Blue Raven team was very efficient and professional. The work was done quickly and they kept me up to date on status. Safety was very important and a key part of their work. After they were done they cleaned up.

The crew was professional and proficient. They arrived in the timeframe scheduled and stayed on task. They did an excellent job explaining everything. They did a precise job cutting and shaping materials to protect the equipment and did a nice job of sealing. They made certain that the time without power was as minimal as possible. The crew was great to not make small glitches in logistics my problem. The cleanup was even better than when they started. They were very respectful of property and schedule, especially being mindful of the needs of my Tibetan mastiffs.

The install team members were some of the most polite workers we have had at our house yet! They worked fast and were very respectful! They took their shoes off (without being asked) and carried them upstairs just to put them back on to go into the attic. They were respectful of our sleeping baby and were just all around great to work with! They showed me everything I needed to do once the panels are turned on and made sure I understood everything before they left. Very professional, polite and efficient crew!

Blue Raven installed my solar panels 2 days ago. Everyone on the crew were polite, friendly and respectful of me and my property. Now just waiting on the final inspections to get everything up and running.

Overall super happy with the process! Crews installed in one day even with snow all over the roof and freezing cold temps. One guy stayed late finishing everything up too. We didn’t get a lot of communication at the end of the day, so we weren’t sure if it was all finalized when the last guy left. The vacuumed insulation from inside attic access. They did leave the insulation on the garage floor, though. And they forgot to pick up some wrappers and extra parts on our deck. But very happy otherwise!

I had an excellent experience with Blue Raven Solar. The staff was knowledgeable, transparent, and helped me choose the right system for my home and budget. The installation was fast, professional, and done with great care. I highly recommend them for anyone considering going solar.

I had a great experience with Blue Raven Solar. My design, permitting, and installation were handled efficiently to make sure I can take advantage of tax incentives for this tax year. Mike thoroughly explained the benefits of the system and walked me through the financing process in person. I highly recommend working with Blue Raven.

I wanted to take a moment to share my experience with the solar system installation project at my home. From the very beginning, everything was explained to me in a way that was clear and easy to understand. I appreciated how thoroughly the product itself was described, including how the system connects with the electric company and how billing will work once it’s up and running. The rebate program was also explained, along with the important note that it will no longer be available after 2026.

They were great to work with. Our salesperson was Garret **. He was very knowledgeable, patient and I truly feel he had our best interest in mind, we never felt pressured. The process to get permits was handled completely by them and was very fast as we faced a deadline. The installation was a breeze. It took approximately 6 hours for 12 panels and all the electrical work which proved to be challenging due to the age and construction of our home. They cleaned up and left our property as if they were not here. I would 100% recommend Blue Raven and Garret **.

Experience was positive after a few cancellations owing to weather and other explanations. Once begun, I preferred an alternative wiring plan from my attic to the control panel, and the Blue Star electrician approved it--very positive response to my satisfaction. The workers kept to themselves but we offered relief from the cold weather. Rain cancelled the first day, so a return visit in a few days was required. Very smooth operation overall.

The installers were friendly, on time and efficient. They completed the install in one day, which was appreciated. They mostly cleaned up after themselves, except for a few small pieces of wire & trash. Overall, I am very happy with the install.

From the very first day John coordinated with us professionally and explained everything in detail about the project and clearly set the expectations. The project details and the quote was very clear. He kept us informed about the next steps and we had nothing to worry about. The installation itself was neat and completed within an appropriate time. Though the inspection is yet to be completed, we expect everything will go fine.

I have to say I was very satisfied with the job they did. The weather was not on their side but they worked hard in during heavy on the second day and on the 3rd day. It was very cold and windy but they persevered and got the job done. They were very friendly and professional. Great service.

Crew was friendly, respectful, and professional. They got the job done on time, explained everything they were doing, and answered all my questions. The final installation on the house looks exactly as I was expecting, and everything was cleaned up properly when they were done.

Time, at the start of my project dragged on. Communication was needed, then things began to move. Once permits were secured, things moved quickly and smoothly as promised. 1 day inspection, 1 day of installation, and now I’m waiting for final inspection. Excellent placement of solar panels and conduit. Very good workmanship. Excellent cleanup.