CleanChoice Energy Reviews

Bad memories of how I was taken for a huge bill after I switched over with their extremely heavy, deceptive marketing tactics. My small unit was regularly $60. I would burn electricity over doubled up to almost $160 after a year. It made me worry; one month I went over 2 weeks on vacation, and nothing changed. Still being hit double charges what my history shows. Every month after it stayed the same. Took three months to get them from hitting my account with the same amount. Obviously, something is wrong here. Finally got them to go away, but it took time. Plus, with all the absurdities, they still send me flyers in the mail to sign back up.~

After I told them no at my door they guy enrolled me anyway. Now I have a real mess on my hands. They are sooo deceptive. I got a text asking me to finish the enrollment or text no to cancel. I texted NO, they said it was canceled but went ahead anyway. I filed a PUC complain that is now pending to switch back.

Deceptive advertising and predatory marketing towards the elderly. My parents passed and I received over $4,000 electric bill. Filed complaints with BBB, PUC, Elder abuse holiness, and I will continue to file complaints until the go out of business.

Stay away! After the guaranteed 12-month fixed rates, they gradually increased their rate every month or two until after a year it was three times the market rate! It cost me thousands of dollars until I caught the trend and transferred the service. Yeesh, what a business model! Now they are sending me flyers to sign up again!

The rate per kwh is averaging 75% higher than NG. If the only benefit is the comfort that I am having a negligible impact on the carbon footprint of the world, I can think of a few less expensive charities with more tangible results that could benefit from the cost difference.

BEWARE! In 36 months I was with them, my 34 months the rate increased. 1 month stayed the same. 1 month went down by a fraction of a percent. Deceptive advertising and marketing. My (average $100 bill), climbed to $450 in 36 months. I blamed it on COVID, and the market... when I compared to my neighbours, we quickly realized that we were scammed. A strongly worded complaint only got me 6 months' difference refunded. Write to your State Attorney General, and the Public Utility Commission. Cite fair pricing, and deceptive/predatory marketing in any complaint. Also, they produce no clean energy... the purchase "energy credits", and market them to you as them producing clean energy through co-operations.

I signed on as it was advertised at 11-14 cents klw. It jumped to 23 cents, $182 more than jcpl would have charged on the same bill. Ridiculous! I plan to call them but this is insane. Do not sign up with CleanChoice. $584 for one month!!

The 'fixed rate' has begun increasing over the past year from .226 to .286, to where it is now 25% more than my standard supplier. I understand that Trump may be shutting down the wind farms, but I don't believe we should be paying for it, especially unasked.

Back in very late 2022 or early 2023 my electric provider was encouraging folks to choose their own energy suppliers. I took a 2 year contract at an approximate .16/kwh which was reasonable at the time. A few weeks later I received mail from CleanChoice Energy prompting me to complete my sign-up or to confirm.. I don't remember exactly, but my electric company at the time was going through its own site and billing issues and I thought maybe they hadn't transitioned to my new energy supplier so I either went online as the mail instructed or I filled in the information and sent a hard copy to CleanChoice to make sure the transition would go through.

Exactly like another Pittsburgh consumer said in her review: "I checked the cost per kilowatt hour against my old supplier and there is was!!!, even though I was told nothing would change. Don't pick your electric supplier in a Grocery store! I have no idea why I signed up for this after being approached in a local grocery store but I feel like a first-class idiot. It wasn't like I needed the $5 gift card..." I am paying $0.103 per kilowatt hour now and will have to pay $0.129 KWH starting next month. That's a 25% increase!! A highway robbery!!! I don't even want to calculate how much more I will have to pay for the year before I can cancel it.

CleanChoice Energy Often times sends deceptive marketing via mail misrepresenting themselves as a cheaper alternative to the main supplier. They often times also display in bold letters "$100 Refund on your electric bill", or "ATTENTION NEEDED". Often times this can be misleading or even trick more vulnerable consumers, especially the elderly. Their customer support is beyond useless and shady. It took many hoops to un-enroll. Essentially a scam for bold letter marketing. Remember to ALWAYS read the fine print.

My bill increased by approximately 50%. I checked the cost per kilowatt hour against my old supplier and there is was!!!, even though I was told nothing would change. Don't pick your electric supplier in a Grocery store! I have no idea why I signed up for this after being approached in a local grocery store but I feel like a first class idiot. It wasn't like I needed the $5 gift card and it's not that I wasn't fully aware of the destructiveness of those horrible windmills and unreliability of solar power. I sure paid dearly for that gift card! Back to good old, reliable coal fired energy as fast as I could. You want me to supply a receipt so I can be labeled as a Verified Buyer? How about a before AND after receipt? I am not happy, so even though this doesn't really apply here, I just REALLY feel like saying it, so I will! DRILL BABY, DRILL!!

CleanChoice has been very good. They keep me informed as to what I'm using and sent me my renewal, which was very reasonable. The enrollment was very simple. I just followed the directions that were in their site. In fact, I’ve recommended it to a few friends who also did it and also found it to be very easy to do. I'm very pleased with CleanChoice.

I have solar on my house and I don't have very many choices that have net metering. Clean Choice was one of the only net-metered options. Their enrollment process was easy. I went through the PA Choice website and went from there. Pennsylvania has a website for choosing a different electric supplier and you can go through that. It's simple. However, I had to negotiate lower rates at renewal. It doesn't automatically renew at the best available rate.

We joined CleanChoice a few years ago but we moved away and then came back. It was straightforward to rejoin. I did it on the website. The first time, we had someone come to the door and that went fine too.

The enrollment process was simple. As far as how it worked, it was just a online thing. I put in my account information and then they did everything else.

CleanChoice had a good price for a one-year term with no early termination fees, no cancellation fees and no sign-up fees. And it was a fixed price for a year. When the year was up, I missed a month and our bill was much higher so I called and told them I was going to switch to a different supplier. But said they would give me a lower price to continue. So, I did and I've had them for probably a year and a half now.

I recently installed solar panels to my home and clean energy worked better with that whole program. It was smooth. The reps were very helpful. They gave an incentive like a gift card to help with that. They made me make my mind up for sure that it was what I wanted to do.

I called CleanChoice Energy to enroll, then I filled out a paper and sent it in. They were great, and the rate is good.

Enrollment was a little complicated because we had to get account numbers from PSE&G and a lot of stuff to make the transfer, but it worked out. It's automatic renewal unless we cancel, and when we were told that our automatic renewal was up, we didn't make any change. I like the principle of CleanChoice Energy.

I've had CleanChoice Energy for a while, and I am pleased with the service. They offered a cheaper cost of power. However, I have to keep up with it because they don't automatically renew. I would have to sign up for it again. It doesn't roll over to the next year. It screwed me one year because all of a sudden, I was back paid the full cost of power directly from PECO, which is higher than the CleanChoice. Other than that, it's a great deal. See if you can get CleanChoice in your neighborhood.

So far, it's been very good. CleanChoice is delivering what they promised. They have 11.9 cents fixed rate, and they've been holding to it.

I prefer to pay for clean energy versus gas or coal. But I could do without the extra emails coming in. The less phone calls and emails we get that we don't need is always better.

I've enrolled with CleanChoice for at least three times and it was easy. I did it by mail and on the phone as well. You can negotiate with them. So things go on in various ways. The renewal process was also very easy. You just sit back and let it happen. I have them in two different houses and the prices kind of vary wildly. So it'd be nice if I could have a unified approach, but I don't know if they deal with it separately or what happens. The houses are in two different areas of the state. They give you good deals to start out. But when they raise it and it's understood that they have the right to do that, you can negotiate with them.

CleanChoice was available in Pennsylvania through PPL. I like the fact that it's clean energy, which was what got me thinking about it. I enrolled with them and that process was okay. Their customer service has been fine. I'm doing the right thing with CleanChoice in trying to get away from the carbon stuff and going more with the natural.

The enrollment process with CleanChoice Energy was as simple as providing the PPL account number to the web page. As far as the service, they haven't cut me off, so I'm happy with it. I just don't understand why prices went up on renewable energy just because all prices went up. The price changed to match PPL default rate and it's powered by oil prices. CleanChoice claimed to be a 100% renewable energy. Therefore, it should not be affected by oil prices. Other than that, it's great.

CleanChoice asked the account number for my energy bill and what I was paying and gave me the rate that they quoted. They seemed pretty clear on what I needed to do. So the enrollment process was easy. They were efficient on what they were doing. The rep was as professional as her training.

My experience with CleanChoice has been awesome. It works well and it's much better than what I had. Their prices are better, everything works better, and the air feels better for me and my electricity.

Enrolling with CleanChoice was pretty easy and involved just a couple of clicks. You put in your information then you are enrolled. So far, my bill hasn't been outrageous and they got reasonable rates. Even if I leave lights on all day long, which I got two kids that have to have a TV and everything on at night, I'm not spending thousands of dollars on electric. They're good and I've recommended them to my mom.

I like CleanChoice Energy's price. I will encourage everybody to use clean energy because it's better for the next generation.

I received a physical mail about some of the benefits and how they are creating an impact on the environment by going from the non-renewable resources. I felt impressed with the way that Clean Choice is working or trying to save the environment or do some good stuff. I immediately joined it. Enrollment was quick and easy. When I called customer care, they immediately switched me from one other carrier to this carrier, which was very smooth and easy. I only had to give my account number from the previous carrier and that was all and they took it. Their service has been very good. I'm very satisfied. They're an awesome company.

It was fairly easy to enroll with CleanChoice and I didn't have a lot of experience with their sales and marketing reps, but they were not offensive. We're very pleased with our experience with them.

CleanChoice Energy has been good to me. The one that first came to the house and talked to me was good. He did all the paperwork for me. Even the guy that enrolled me was nice. He explained everything to me and showed me some things. I moved, and I turned my light back on to the other place and they just followed me. They picked me back up. I already told my sister about CleanChoice. PECO tried to get me to switch back but I won't because they're high. So, CleanChoice's rates are good for me. They're the best.

Enrolling with CleanChoice Energy was fabulous. I just went online, put in my information, hit enter, and it was taken care of. I can see my electric bill is going down.

CleanChoice Energy is good as far as customer service goes. If I have any problems, they got answers for me. If I wanna know anything, they let me know about it. I like the service. It's a whole lot cheaper than the other provider. CleanChoice is worth switching over to.

The person with CleanChoice Energy was knowledgeable. The terms of the contract was presented very well. CleanChoice is a good thing.

My bills were more expensive than when I did not have them on my account. If you want your prices to be higher, go ahead and work with them.

So far, CleanChoice Energy has been fabulous. The enrollment process was very easy, and everybody was extremely polite and knew what they were talking about. They do their homework before they do anything, and they got the best price they could for me. I had some type of discussion with them about what they’d do and the pricing. They honored everything they said and the prices were always better than what I was getting. I've been with CleanChoice Energy over a year. There was a slight change in the price from one year to the next, but it was highly acceptable. It's still less than what I was paying.

I don't see any vast difference. The one I had before was much better, but they went out of business. Also, it took a couple of times for them to hook up with ConEd and go that way. But other than that, I have no problems with them.

CleanChoice is transparent and it works. It's the lowest-priced energy available to us. Enrolling was satisfactory. When we went to renew, we found we were enrolled in the wrong program. But they resolved that issue really quickly. Going with them has been the best thing we've done.