
Westgate Resorts Reviews
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About Westgate Resorts
Westgate Resorts has 22 themed resorts in nine states. It offers a variety of amenities, including water parks, casinos, entertainment shows and fine dining. Additionally, it offers a loyalty program for discounts and bonus perks. If a reservation is canceled within seven days of arrival, you are subject to a fee. Group rates are available.
Visit www.westgateresorts.com- Transparent pricing
- Loyalty program
- Online booking
- Cancellation policy
- Group rates
- Mixed customer reviews
- Limited service area
- Can be pricey
What is Westgate Resorts?
Westgate Resorts offers multiple themed destination resorts across the U.S. Each resort has varying amenities, from water parks, casinos and musicals to NASCAR and sporting events. Westgate Resorts has 22 locations in nine states. Pricing starts as low as $49 per night and varies based on location. Westgate Resorts also offers timeshare incentives.
How does Westgate Resorts work?
Westgate Resorts has transparent pricing online for all of its locations. You can reserve a stay directly on the website or by calling the rental guest office. The website also offers promotional deals and flash sales for discounted rates. Group rates are also available to save 30% to 50%. Additionally, there is a WOW Loyalty Program, which offers additional perks like lower online rates, exclusive discounts and enhanced check-in services.
Westgate Resorts offers a cancellation policy for canceled or changed stays within seven days of arrival. You will be charged a $25 service fee. However, if a stay is canceled or changed within 72 hours of arrival, you are subject to the $25 service fee plus the first night’s room rate. Terms may vary by location (Westgate Park City winter reservations require a 30-day notice of cancellation), so read your reservation agreement carefully.
Westgate Resorts cost
Cost varies by resort location and room amenities, but pricing starts as low as $49 per night at some locations. Other pricing examples include:
- August 2023 weekend, three-night stay in Las Vegas: $77 to $103 per night
- August 2023 weekend, three-night stay in Orlando: $60 to $130 per night
- August 2023 weekend, three-night stay in Branson: $70 to $80 per night
Other pricing factors to consider are service fees, cancellation rates and extra amenities desired.
Westgate Resorts FAQ
How many resorts does Westgate have?
Westgate offers 22 resorts across nine U.S. states.
Where are Westgate Resorts located?
Resorts are located in Arizona, Florida, Missouri, Nevada, New York, South Carolina, Tennessee, Utah and Virginia.
What is Westgate Resorts’ cancellation policy?
Cancellations made within seven days of arrival will pay a $25 service fee. If a cancellation is made within 72 hours of arrival, you’ll be subject to the $25 service fee plus the first night’s standard, non-promotional room rate. However, terms may vary wildly by location, so read your reservation agreement carefully.
Does Westgate Resorts have a group discount?
Groups of 10 or more can save 30% to 50% on resort stays.
Who owns Westgate Resorts?
Central Florida Investments, Inc. owns Westgate Resorts.
Still have questions?
Is Westgate Resorts legit?
Westgate Resorts offers multiple themed resort stays across nine U.S. states. Customers have mixed reviews online, which vary based on resort location. With pricing as low as $49 per night, Westgate offers options for differing budgets. If you’re looking for a stay with transparent pricing options online, Westgate Resorts may be beneficial.
Westgate Resorts Reviews
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Reviewed July 8, 2026
I was on my app and Westgate popped up. It looked like a nice-looking place for a good price, so I tried them out. Everything was great and the beds were super comfortable. We used the pools during our stay and I'd give the resort's amenities 5 stars. Their price and customer service also get 5 stars.
Hi Jonathan,
Thank you for the fantastic review! We're thrilled to hear you enjoyed the comfortable accommodations, our pools, and the value and service we strive to provide. Your 5-star feedback means a lot to us, and we look forward to welcoming you back for another great stay.
Best regards,Westgate Resorts
Reviewed July 4, 2026
It was my first time at Westgate and I liked the layout and everything they had to offer there. The room was better that what I was expecting. It suited us pretty good. It had a nice big bathroom and a nice shower tub. We also like where the room was located. We were close to a pool, so the kids were happy about that. We went to the arcade as well. We ate at the Draft Sports Bar & Grill, and it was very good. Everything was top-notch. The service was excellent and so was the atmosphere. The location of the resort is perfect. It's close to lots of different kinds of restaurants, as close to Universal Studios. It's also close to Disney. Additionally, I like the way the grounds were well kept and everybody that I interacted with was very courteous, professional and nice. Overall, it was a really good experience.
Hi Brian,
Thank you for sharing your first Westgate experience. We're thrilled to hear the accommodations exceeded your expectations and that your family enjoyed the pool, arcade, and dining at Draft Sports Bar & Grill. It's wonderful to know our location, well-maintained grounds, and friendly team helped make your stay memorable. We look forward to welcoming you back soon.
Best regards,Westgate Resorts
Reviewed Oct. 7, 2026
When I was booking, I liked the way the villa looked. We really liked our room. We liked the amenities and the refrigerator. We could cook. We could go to the grocery store instead of ordering out. There's plenty of space for us to stay. We only used the pool once because we had a Disney Epic package. So we spent a lot of time there at the parks. But when we were at the resort, we wished we could've stayed a little bit longer because we wanted to take advantage of the bikes and the golf, but we didn't get to do it. So we're planning on coming back.
The resort was in a good spot. We Ubered most of the time when we were down there. So stores were really close. It was only 1.5 miles to Walmart. There were other stores that were there as well. Westgate also had shuttles to and from the parks we were going to at no extra charge. The staff was excellent. That's one of the reasons why we want to come back. The lady that checked us in was Jessica. She was great. She was quick in getting us in. We actually got in before the check-in time when our plane landed, so that was really, really convenient. The shuttle staff drives around in little golf carts all day long. Everybody was really, really helpful.
My sister stayed in the pool a little bit later than she was supposed to and the guard did not kick her out. So that was awesome. My sister made so many friends on the staff. I also enjoyed the privacy. Nobody bothered us. Our unit was closer to the owned units, so there was a little bit more privacy. There were not so many people coming in and out and hall traffic and noise. So it was a very great experience. We liked it a lot. When we book again, we're definitely staying there. It was probably the best hotel we've ever stayed in for it to be a resort. So it was really, really good.
Hi Shawnell,
Thank you for such a wonderful review! We're thrilled you enjoyed your villa, the amenities, and the helpful service from Jessica and our team. It's great to hear you had such a memorable stay, and we look forward to welcoming you and your family back for another visit!
Best wishes,Westgate Resorts
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Reviewed Oct. 1, 2026
I had the best time at Westgate. I came down on a Friday night. The food was great. We sat at picnic tables. It was fantastic. They had a fire. They had a bourbon tasting that night. All of that was fantastic. We got cowboy hats, and they were branded. I felt like I was a celebrity. It was wonderful. They had this whole s'mores charcuterie board so you could have all this stuff. It was just the best time. And they served little drinks in these little adorable little pots that were just the best.
We stayed in the luxury glamping, and it was amazing. The tent was awesome. The bed was so comfortable. I slept like a baby. It was fabulous. Everything was clean and neat. And breakfast was delivered in the morning, and it was fabulous. The ice was changed in my ice bin, and that was fantastic. There was also a refrigerator in the room. Also fantastic. Everything was just absolutely top-notch. I had someone with me. We were so comfortable. Everything was great. Loved every minute of it.
The check-in and check-out process was easy-peasy. No problem at all. The lady who took us to our luxury glamping was fabulous. Showed us everything. She went through everything with us, and she was great. Also, the fact that everybody gets a golf cart that stays in the luxury glamping- how fun is that? It was awesome.
And another thing that I love too is that they kept us up to date the whole time with text messages. That was fabulous. Then, on Saturday, we just ate the breakfast that was delivered to the room and then we did the airboat ride, which was fabulous. I did a tour with Jim. He showed us around the whole property. I was super impressed that their animals are rescues. I loved that they have the bald eagle preservation. I didn't even know that. And I'm a huge advocate of that, so that was fantastic.
They also have the HireMe program. The HireMe program is where they hire challenged children, like children with autism. They give them enough working hours so that they have experience so they can go get other jobs, or they can stay in the program and continue working at Westgate.
Hi Cyndi,
Thank you for sharing such an amazing review! We're thrilled you enjoyed luxury glamping, the delicious food, fun activities, and thoughtful touches throughout your stay. It's wonderful to hear how much you appreciated our rescued animals, bald eagle preservation efforts, and HireMe program. We’re so glad you had such a memorable experience and hope to welcome you back soon!
Best wishes,Westgate Resorts
Reviewed Sept. 30, 2026
We had a wonderful time at the Westgate resort. We loved it. We booked it last minute and they had a room available with a king-size bed, which is what my husband and I enjoy, and it was at a good price. Westgate's employees were great. They sent me the thing to pre-register and I did that. When I got there, their rep was like, "Oh, this is going to be super quick. You're going to be the easiest I have today because you already did this." It was really great. Then, he sent us over to get our parking sticker. A rep invited us to breakfast the next day, but we had to leave before the breakfast was even going to start. That was just because we had plans. Otherwise, we probably would've went. They were all super nice.
When we got to our room, we quickly found out that the room next to ours that was connected had two little dogs that barked from the moment we stepped on the porch. We were walking away, getting in our car, and they were still barking. So, I called the front desk and they were great about moving us to a different room. It was beautiful. It was an upgrade. It's made us want to go back and take our adult children and their families with us. So, we'll definitely be staying there again. We did a fast trip. So, we were in and back out before we knew it. It was a wonderful trip. I brought home some information so I can study it up. When we go there next time, we're just planning things out and doing some of the things there that are available to us. The resort's location is perfect. I loved it being in the woods. So we sat out on our balcony and just enjoyed the evening. It was a great experience and we'll definitely go back.
Hi Gloria,
Thank you for sharing such a wonderful review! We're so happy our team made your last-minute getaway easy and helped make things right when you needed a room change. It's great to hear you enjoyed the upgrade, peaceful wooded setting, and balcony. We can't wait to welcome you back with your family for an even longer visit!
Best wishes,Westgate Resorts
Reviewed Sept. 7, 2026
We were at Westgate for the 27th. Checked out on the 28th. And it was a nice resort. The room was nice. Accommodations seemed nice. Plenty of activity in the resort, with the shopping and the restaurant offers. We were quite satisfied. They also offered a special, and some of my other family went; my brother took advantage of the special, and they were quite satisfied with the discounts they got.
They had a breakfast bar and a microwave and a refrigerator, which was nice. It was a suite. The only comment about that was that they did it for space. The breakfast bar, which was attached to the sink and the microwave above, was shaped like a half-moon, so it protruded out, and you could not reach the microwave unless you sat up or stood up on the stool.
The breakfast bar needs to be reduced some because that design is okay for someone 6-foot-six, with a long reach. But for someone who's 5’6” like my wife and me, it was a challenge to reach it without getting up on the bar stool and the footrest to reach the microwave. But that's the only comment. Everything else was fine. The bedding was nice. It was comfortable and clean. The bathroom was clean, too.
Their customer service was excellent as well. The front desk checked us in early. We had to pay an upcharge to get a suite because we needed to get in the room earlier because of travel from the East Coast. So, we flew in and got in the rental car. We didn't want to wait till 3 or 4 o'clock to check in, so we were able to check in around 11:00 or noon, which was great.
Hi Robert,
Thank you for sharing your detailed feedback! We're glad you enjoyed the comfortable suite, clean accommodations, resort activities, and excellent customer service. It's great to hear the early check-in made your arrival more convenient. We also appreciate your feedback about the microwave placement and will keep it in mind.
Best wishes,Westgate Resorts
Reviewed Aug. 30, 2026
I was the winner in a photography contest that Westgate Resorts did and that gave me a $250 certificate. When we booked the room, we just looked for dates that would be good for the certificate so that we wouldn't have to pay out of pocket. So, we picked the dates, which was my birthday, and we spent two nights there. The only issue was that the certificate covered the room plus the resort fee when we booked online, but when we got there, the rep asked us for more money. I told the rep what we booked and the fees. The room wasn't expensive at that time and that's why we chose them. And even with the resort fees, we still had two nights that the certificate would cover. So, she checked and came back and said we don't owe them anything.
We stayed in a standard room and only ate at the cafe, and found everything fine. I was satisfied with Westgate. We’re local people and we frequently go to Westgate because of the shows there. They have good opportunities for dining and seeing shows. I'm a resident here, so I don't want to be right on the strip. It's easier to get in and out of that hotel versus having to go on the strip. We had friends coming in for a convention, which is practically right next door, and we recommended Westgate Resorts and they stayed there. I would always recommend it and never discourage anybody from staying there.
Hi Roberta,
Thank you for sharing your experience, and congratulations on winning our photography contest! We're glad you were able to enjoy your birthday stay and that the certificate covered your visit. It's wonderful to hear you enjoy our dining and entertainment options and find our location convenient. We truly appreciate your recommendation and continued support!
Best wishes,Westgate Resorts

Reviewed Nov. 4, 2026
WESTGATE RESORT TIMESHARES - BEWARE!! We recently spent a week on an exchange with our timeshare at Westgate Resorts in Myrtle Beach. We called the resort two weeks ahead to ask if we brought down our electric bikes from Delaware, would they be secure at their resort. We were told yes, that they could be locked up in their garage and would be safe. We trusted that information. Arrived on Sunday and locked up our bikes. We rode them on Tuesday. And each time we were in the parking garage we checked on our bikes. Thursday we stayed at the resort to enjoy the beach and did not go into the parking garage until 5:00 to retrieve our car. The bikes were GONE. We went to the front desk, they called Security.
They reported the theft to Myrtle Beach Police. The value of the bikes together was $4000.00. The police came, we gave a statement, showed pics of our bikes locked up. The Security went through the video footage, and witnessed the theft around midnight on Wednesday night. We were given the phone number for Risk Management and told not to call until Monday. We drove home with our empty trailer and called Monday - the guy was on vacation and would return Tuesday. We called Tuesday, left a message. He called back on Wednesday and said he had to review the video footage and the paperwork from Westgate. Then called us two days later to tell us they would do nothing to make us whole again. He said they are not responsible for anything in the garage.
Then why did they tell us our bikes would be secure? We ended up having to go through our Homeowner's Insurance, The Hartford, which were very helpful and actually sent us a check for the replacement value. We are just totally dissatisfied with Westgate's response. They didn't even offer us a free week to return to the resort. Would not recommend ever taking your own bikes there. On the positive side, our view from the balcony was magnificent and we watched the sun rise every morning over the ocean! The one bedroom unit, however, was the smallest one bedroom we have ever had and we've been trading our timeshare for years!
Reviewed Oct. 22, 2026
Our church went on a women's retreat and it was booked through Westgate Resorts. It was extremely busy when we checked in. But the staff came out and handled everything very professionally. The room was fine. The shower didn't look clean, but it was part of the coloring of the floor. The blinds in my room wouldn't close all the way. I didn't feel comfortable with it. So I had to adjust it. If anybody could see through it, they would see the wall instead of me. But it didn't really close that much. I love the food options. I stopped by the ice cream shop twice. I also saw the pizza over there.
It's okay to stay there. But I had to walk from the front of the building all the way back to my room and then go up the elevator. So that made me feel uncomfortable versus going into a hotel where there's a large building and I walk in front of the door and I find my room somewhere on the floor inside that particular building. Because it was just outside. I recommend that to anybody else if they were staying there on their own. Because I didn't even feel safe, as if I was in a building where I was just going up some elevators.
Hi Sheila,
Thank you for sharing your feedback! We're glad our team handled the busy check-in professionally and that you enjoyed our food options. We're sorry the blinds and room layout left you feeling uncomfortable. We appreciate you sharing these details, as guest comfort and peace of mind are important to us.
Best wishes,Westgate Resorts
Reviewed Oct. 19, 2026
We just spent 2 weeks at Westgate Smoky Mountains. We are owners for over 15 years. Westgate has gone to the dogs. Dogs were everywhere. We hiked in the mornings expecting to come back in the evening to relax in our unit only being subjected to a sporadic yelping/whining dog. Finally called customer service - was told that there was nothing they could do to enforce noise complaints until after 10pm as that was when quiet hours begin. Emailed a complaint to management - GM called to clarify that info provided was not correct. We tolerated this whining. Our entire stay - worried that if these people are that inconsiderate we would probably end up with flat tires or worse if we complained. Appears customer service was on their side. Unbelievable that the GM was having to explain the noise policy to Customer Service.
With Customer Service policy I could have put a boom box next to adjoining door and blasted music - nothing would be done until 10pm. We never left our unit all evening after long days of hiking. Those short periods of walking to our car we had several encounters with dogs. Met a lady walking her 2 dogs - the middle size dog lounged, snarling, pulling at its lease - the lady kicked the dog scolding it. We had a lady and a dog get on the elevator with us. - friendly wanting my wife to pet it - my wife backed away as she is allergic to dogs. Lady made snide remark to dog - guess we will have to take the stairs. Surely Westgate is not so desperate - that they need the $150! Dog fee - that they let dog owners unlimited privileges of their resort. It should be a privilege to have a dog with strict rules identified upfront.
Well behaved dogs and responsible owners would not be impacted. Something like only one complaint allowed and dogs would have to leave premises. Maybe Westgate could provide dog boarding facility for violators- owners could visit their dogs daily instead of leaving them unattended in units. Westgate has gone to the dogs from our experience!!!! What do they say - Give them an inch and they will take a mile. We actually love dogs - Have had several outside dogs in the past but we don’t want to spend our vacation with everyone else's dogs. We love Westgate facilities and accommodations but would not recommend until the dog situation.
Hello Robert,
Thank you for being a loyal owner for over 15 years. We’re sorry your recent stay was disappointing and that the noise concerns and interactions with dogs affected your ability to relax. We appreciate your honest feedback and regret that this experience impacted your impression of Westgate.
Best wishes,Westgate Resorts
Reviewed Oct. 15, 2026
Looks nice. Amenities not available when you get there. No outdoor pool. No indoor pool as advertised. Bad.
Hi Ric,
Thank you for sharing your feedback. We're sorry the amenities weren't what you expected during your stay. We understand how disappointing that must have been, especially when looking forward to enjoying the pools and other resort features. We appreciate you taking the time to share your experience.
Best wishes,Westgate Resorts
Reviewed Oct. 14, 2026
Westgate’s rates were affordable. Checkout-wise, 'cause I leave early in the morning, it's been pretty convenient via text. It was pretty cool. I was impressed with the food options. I was also very impressed with their customer service. They did a good job. Kudos to the team. There was a slight issue with the dishwasher. They handled the situation very well. And they responded really quickly. Overall satisfaction was top-tier.
Hi Jay,
Thank you for sharing your experience! We're glad you enjoyed our affordable rates, convenient text checkout, and food options. It's wonderful to hear our team handled the dishwasher issue quickly and made your stay a great one. We'll be sure to share your kind words with our team!
Best wishes,Westgate Resorts
Reviewed Oct. 13, 2026
We stayed at Westgate because our daughters stayed there and told us about it. She stayed there a week or two beforehand. I googled Westgate, and I called them and made a reservation. The check-in and check-out process was perfect. We were given a one-bedroom suite, and it was wonderful.
Hi Patricia,
Thank you for choosing Westgate Resorts based on your daughter's recommendation! We're delighted to hear you enjoyed your one-bedroom suite and had a smooth check-in and check-out experience. We hope to welcome you back for another wonderful stay!
Best wishes,Westgate Resorts
Reviewed Oct. 12, 2026
I was a judge at an AKC event, and Westgate was the property that they provided us rooms in. So, free was good. The only negative is that their restaurant is open for really short hours, so we could never use it. It was never open when we were there. They don't serve breakfast till 8 o'clock. We're up and out of there by then. It was closed by 6:00. All we did was sleep there.
Hi Thom,
Thank you for sharing your feedback! We're glad you had a comfortable stay while attending the AKC event. We're sorry the restaurant hours didn't fit your schedule and that you weren't able to enjoy the dining options during your visit. We appreciate you bringing this to our attention!
Best wishes,Westgate Resorts
Reviewed Oct. 11, 2026
Every time I'm in Orlando, Westgate is my favorite resort to go to. I booked my reservation online. I used my perks from my job, and it was ready for me when I got there. I just had an extra fee I didn't know about, but they gave it back to me, which was the deposit. It went smoothly. In the summertime, I like the little pedal boats. I didn't get to try it this time, but I like the outdoor gym and the basketball courts. And also, I tried this time the game room, and I like the game room too. I tried the pizza, and that was pretty awesome as well. My experience was amazing. It was a good trip.
Hi Mario,
Thank you for your wonderful review! We're so happy to hear you had another amazing stay with us and enjoyed the game room, pizza, and outdoor amenities. It's great to know everything went smoothly, and we look forward to welcoming you back on your next Orlando trip!
Best wishes,Westgate Resorts
Reviewed Oct. 10, 2026
We had stayed at a Westgate resort when we were in Myrtle Beach. We didn't make reservations, so they were the only ones that had a reservation. Then, this last time, we did a demo through a rainbow company and we got the certificate through them. So, that was how we ended up this time going to Westgate. I booked our room on the phone. It was fairly easy.
Our experience at check-in was good. It wasn't busy. There wasn't a line. I pretty much walked right in and talked to someone and got booked. We got there early, so the room was ready, which was a good thing. The room was very nice. It has a nice setup. The only thing is it wasn't a view of the ocean. We had a view of the street.
Hi Angela,
Thank you for sharing your experience! We're glad booking was easy, check-in was smooth, and your room was ready when you arrived. We're happy you enjoyed the room and appreciate your feedback about the view. We hope to welcome you back for another enjoyable stay!
Best wishes,Westgate Resorts
Reviewed Oct. 9, 2026
I had a great experience checking in at the resort. I got in very quickly, and there was no problem checking in. The room was very nice. The amenities of the room were very nice. I travel a lot, so I like the space that was there. The only thing was that when I pulled in the car, the sprinkler system was on and it wet my car. I drive a very, very, very expensive automobile and I keep it clean. Westgate has that water coming in the entrance and that water just whipped me off. Other than that, everything was satisfactory.
Hi Wardell,
Thank you for sharing your experience! We're glad the check-in was quick and that you enjoyed your room and its spacious amenities. We're sorry the sprinklers wet your vehicle and understand your frustration. We appreciate your feedback and hope to welcome you back for another great stay!
Best wishes,Westgate Resorts
Reviewed Oct. 8, 2026
My stepdaughter stayed at Westgate Resorts and said it was very nice. We were in the Branson Woods area and wanted to spend the night and then head home the next day. We weren’t at Westgate Resorts that long to try the food but there was a nice coffee pot in the room. We drove around the hotel and everything was well-kept. We went to Silver Dollar City too, and we did a lot of walking. The price was good. It was what I would consider the normal rate. I would consider going back to Westgate if we’re in that area.
Hi Mary,
Thank you for sharing your experience! We're glad you enjoyed your stay at Westgate Branson Woods and found the resort well-kept and the pricing reasonable. We hope to welcome you back the next time you're in the Branson area!
Best wishes,Westgate Resorts
Reviewed Oct. 5, 2026
The check-in and check-out process was great. There were no issues. I love it there. There's a pavilion across the street. The food was just okay, middle of the road. Typically, we go off the resort to go to dinner.
Hi Deborah,
Thank you for sharing your feedback! We're glad your check-in and check-out went smoothly and that you continue to enjoy your visits with us. We appreciate your honest comments about the dining options and hope to make your next stay even better!
Best wishes,Westgate Resorts
Reviewed Oct. 4, 2026
My experience was very nice. It's very relaxing and comfortable. The whole resort was very nice to me. We enjoyed just about everything there, including the food was nice. When I had the experience of explaining to my wife, we were getting ready to book one to come up again.
Hi Robert,
Thank you for the kind review! We're so happy to hear you and your wife had a relaxing, comfortable stay and enjoyed the resort and dining options. It's wonderful to know you're already thinking about coming back! We look forward to welcoming you both again soon.
Best wishes,Westgate Resorts
Reviewed Oct. 3, 2026
Our experience at Westgate was great. We had a really good time. The price was reasonable. So, we decided to try it, and it was good. The reservation, check-in, check-out process, and the staff were all good. They were polite, professional and helpful. The room was clean. Everything was in nice shape.
Hi Roger,
Thank you for sharing your experience! We're glad you found the price reasonable and enjoyed a smooth reservation and check-in process. It's wonderful to hear our team was helpful and professional and that your room was clean and well-maintained. We hope to welcome you back for another great stay!
Best wishes,Westgate Resorts
Reviewed Oct. 2, 2026
I heard about Westgate Resorts on the Kelly and Mark show. They were giving away a trip. We were planning on going out to visit my sister-in-law in Utah, and I saw the resort on the show and checked it out. It was literally four minutes from my sister-in-law's house. So we went there. Checking in was super easy and very nice. The front desk people were great. They were very nice and efficient. They explained everything very well. The room was perfectly clean. We had them change out the towels once. They didn't need to remake the bed for us. We were only there for five days. So it was fine. The room and the view were beautiful. I loved having a balcony, the refrigerator, and the coffee pot there. It was great. We've never been to Park City before. My sister-in-law and brother-in-law live there. So I liked the convenience to their house, to all the hiking, and to just everything we did. It was a wonderful stay. I also loved the spa.
Hi Margaret,
Thank you for sharing your wonderful experience! We're so glad you enjoyed the easy check-in, clean room, beautiful views, and relaxing spa. It's great to hear our location made visiting family and exploring Park City so convenient. We hope to welcome you back for another wonderful stay!
Best wishes,Westgate Resorts
Reviewed Sept. 29, 2026
I've stayed at Westgate Resorts in Myrtle Beach on several occasions but I will probably seek other places in the future. The location is very clean, and the on-site customer service is fine. But they can't help you with any issues as far as the price quoted versus the price charged when you get there because it's set up in two different places. The reservation was made by an off-site representative.
When I called to make reservations, I asked for Sunday through Friday, and they quoted me a little over $800. When I got there, the price for my reservation for Sunday through Saturday was $1,200. Westgate added a day, but the day wasn't the issue as much as the extra $400. We did stay on Saturday, but the price was still a shock. There are five nights for 837, which would've been a little over 200 bucks a night. Then, the other night was over $400, so that’s a shock. As far as the stay itself, it's a great place, and this was the only time I've had any issues.
Hi Larry,
Thank you for your continued stays with us and for sharing your feedback. We're glad you found the resort clean and our on-site team helpful. We're sorry for the frustration caused by the difference between the quoted and charged prices. We understand how important clear pricing is and appreciate you bringing this to our attention.
Best wishes,Westgate Resorts
Reviewed Sept. 28, 2026
We had fun at the Westgate resort that we went to. I just looked it up and it was near where I wanted to go. The location is very convenient. It's a family-friendly resort. Everybody was very helpful. It's a great place to unwind and I would highly recommend it to families.
Hi Stefanie,
Thank you for sharing your experience! We're glad you and your family had a fun and relaxing stay. It's wonderful to hear you enjoyed our convenient location and helpful team. We truly appreciate your recommendation and hope to welcome you back for another great visit!
Best wishes,Westgate Resorts
Reviewed Sept. 27, 2026
Our experience in Westgate was wonderful. Everyone was friendly. They helped me and it suited my needs with exactly what I needed. The resort’s location was perfect as well.
Hi Hannah,
Thank you for the kind words! We're so happy to hear our friendly team made your stay a wonderful experience and that the resort met your needs. It's great to know you enjoyed our convenient location as well. We hope to welcome you back again soon!
Best wishes,Westgate Resorts
Reviewed Sept. 26, 2026
Everything was smooth during check-in. I didn’t know they took the money off my card. I went back and said, "Hey, man. I need to pay for this.” He said, "Oh, we already got the money.” My kids did a lot of swimming. It was awesome. It had a water park there. It had everything I needed there. I liked that Westgate had an express that took us to Highland Adventures. They had a scooter. I was able to rent a scooter because my wife was waiting to have knee surgery and she couldn't walk. So, we all argued over who was gonna ride her scooter. The only thing I didn't like was the parking. There were no parking spaces. You had to fight for a parking space. Other than that, we enjoyed it. By the time the five days were over, we were ready to go home.
Hi Jonathan,
Thank you for sharing your experience! We're glad you and your family enjoyed the water park and found the express service and scooter rental helpful during your stay. We also appreciate your feedback about parking and are happy to hear you had an enjoyable five-day visit overall!
Best wishes,Westgate Resorts
Reviewed Sept. 25, 2026
Westgate was in a fairly good location and I liked that. It was very close to local attractions. The reservation, the check-in and the check-out process were perfect and quick. The room was nice and clean, and I will recommend. It was a good experience and I’ll come back.
Hi Fernando,
Thank you for sharing your experience! We're glad you enjoyed our convenient location, clean accommodations, and smooth reservation, check-in, and check-out processes. We truly appreciate your recommendation and are happy to hear you're planning to come back. We look forward to welcoming you again!
Best wishes,Westgate Resorts
Reviewed Sept. 22, 2026
I wanted to go up to Branson and take my seven-year-old child up there. I was using my credit card points to pay for the hotel, and I saw Westgate was an affordable price, or not as many points on my credit card. It was a nice place and I was not looking for the cheapest place either. I checked it out and it had some good amenities. The check-in was simple and easy. The people were very nice, though it took a little bit for them to get me a room. But not very long. Overall, it was a great experience and everyone was friendly. It was pleasant inside and smelled great. During checkout, I was able to just text them and let them know that I was checking out. I left my key cards in the room.
I tried the pizza, and it was good. We also used the swimming pool. The only thing that I would complain about is that there were spots where water builds up and causes some mold or algae to grow there, and it becomes slippery. My son kind of power-walked up to the edge of the pool where some of it was, and he slipped backwards and hit the back of his head. Thankfully, he's okay. I'd rate Westgate a 4.5 because of that, but if we're doing full numbers, I'd just give them the full 5.
Hi Alex,
Thank you for sharing your experience and for the thoughtful feedback. We're glad you and your son enjoyed the friendly service, amenities, pizza, and pool. We're very sorry to hear about your son's slip and glad he was okay. We appreciate you bringing the pool area concern to our attention and hope to welcome you both back.
Best wishes,Westgate Resorts
Reviewed Sept. 11, 2026
Westgate was close by to where I needed to go and it was convenient. Checking in and out were amazing. Everything was super easy. Customer service was the best. I really enjoyed my stay there. It was really nice. The location was perfect because everything was so close by. Times Square was close by. I would recommend this hotel to anybody that's going to New York because it's been one of my favorite hotels.
Hi Jasmine,
Thank you for sharing your experience! We're so glad you enjoyed the convenient location, easy check-in and check-out, and friendly customer service. It's wonderful to hear Westgate has become one of your favorite hotels in New York. We truly appreciate your recommendation and hope to welcome you back!
Best wishes,Westgate Resorts
Reviewed Sept. 10, 2026
We enjoyed Westgate Lakes and and it was a good place to stay. Their check-in and check-out process was pretty easy and their restaurant was all right though we only ate there once. The resort's location was pretty convenient to the local attractions and their staff was good. The rooms were clean and if you had a problem, they were there to fix it.
Hi Joshua,
Thank you for sharing your experience! We're glad you enjoyed your stay at Westgate Lakes and found the check-in and check-out process easy. It's great to hear you appreciated the clean room, convenient location, and helpful staff. We hope to welcome you back for another enjoyable stay!
Best wishes,Westgate Resorts
Reviewed Sept. 8, 2026
Everything was good with the check-in and check-out process with Westgate Resorts. It was beautiful and the location of the resort was perfect. The only thing I don't like about it is when they try to get you to go through another review to try to get you to upgrade.
Hi Damon,
Thank you for sharing your experience! We're glad you enjoyed the resort's beautiful setting, convenient location, and smooth check-in and check-out. We also appreciate your feedback regarding the presentation. We hope to welcome you back for another enjoyable stay!
Best wishes,Westgate Resorts
Reviewed Sept. 4, 2026
Westgate Resorts had a bunch of pools, which was why I decided to go there. The check-in experience was excellent and easy. The room was clean, and the food options on-site were great. The location was close to the parks, which is beneficial, and I would advise others to stay at Westgate.
Hi Larry,
Thank you for sharing your experience! We're glad you enjoyed the pools, clean accommodations, on-site dining, and easy check-in. It's great to hear our convenient location near the parks added to your stay. We truly appreciate your recommendation and hope to welcome you back again!
Best wishes,Westgate Resorts
Reviewed Sept. 3, 2026
Some of my friends have a timeshare at Westgate and we recently went to one of their resorts. It was my first time there and the check-in line was kind of long, but after that, it went smoothly. I was able to get a better room than I had signed up for. It was a full suite with a jacuzzi and it had a kitchen. Also, I wanted a balcony and they were able to accommodate that. Aside from that, the resort's location was very convenient to the local attractions and restaurants.
Hi Myra,
Thank you for sharing your first experience with us! We're glad you enjoyed your upgraded suite, jacuzzi, kitchen, and balcony. It's also great to hear you found the location convenient for exploring nearby attractions and restaurants. We appreciate your feedback and hope to welcome you back again!
Best wishes,Westgate Resorts
Reviewed Sept. 2, 2026
I was looking for the best hotel stay in Myrtle Beach on short notice. Through Westgate's website and some third-party booking sites, I saw the quality of the rental units and the reviews. The unit was very nicely decorated and it was not just a hotel room. It was a complete, fully furnished apartment. The jacuzzi inside the bedroom was especially nice, and that was not something I had experienced before. I booked through Expedia because it was my first time booking there, although I realize I probably should have booked through Westgate's website.
I stayed for two nights, and it was good. But I was surprised that there was no complimentary breakfast. Since it is a luxurious resort and guests are paying a good amount, I expected a complimentary breakfast option for regular guests. But there is a restaurant that is open 24/7, along with a Starbucks and some other stores. I used the indoor pool, and the poolside bar was also good. Overall, I would visit the same resort again if I go back with a larger group of friends. Most of my friends have families, and even for a larger group, considering the spacious apartment-style rooms, I would tell them to book it because it is everything in one single place.
Hi Pratap,
Thank you for sharing such a detailed review! We’re thrilled you enjoyed the spacious apartment-style accommodations, jacuzzi, indoor pool, and on-site amenities. We’re glad you’d recommend us for larger groups, and we appreciate your feedback regarding complimentary breakfast. We look forward to welcoming you back!
Best wishes,Westgate Resorts
Reviewed Sept. 1, 2026
My experience was very, very good. I loved it. It was easy to do the reservation. We checked in pretty good. It was no problem. Then they sent me a text like a day before to tell me what I should do when I was checking out. So I just followed the instructions and checked out.
Hi Heather,
Thank you for sharing your experience! We're so glad everything from making your reservation to check-in and check-out was easy and smooth. It's great to hear that our pre-checkout text was helpful and made things even more convenient. We appreciate your kind feedback and hope to welcome you back again!
Best wishes,Westgate Resorts
Reviewed Aug. 31, 2026
Westgate was nice and well-organized. Check-in was very light and wasn't all over the place. It took about less than five minutes and they had very good staff. I was there for two nights and everything was pretty much on the resort, so you didn't have to really go out. They had a hot tub, a pool section, an individual pool for the kids, a lazy river, a little arcade, and eateries. There was a bar that was hooked to the arcade, right near the pools, and and their food was good. The resort was family-oriented and I felt safe about it.
Hi Geovanna,
Thank you for sharing your experience! We're glad you enjoyed the quick check-in and friendly service. It's great to hear your family had plenty to enjoy right on the resort, from the pools and lazy river to the arcade and dining options. We're especially happy you felt safe and comfortable during your stay!
Best wishes,Westgate Resorts
Reviewed Aug. 29, 2026
I had a very good experience at Westgate. They have a very nice water park. I like it for my kids. There's really good food at the restaurant and it's a pretty good location too. It's very easy to get in and out of the place. However, there are so many cars and the parking area is an issue. But I understand because it's a big complex.
Hi Jose,
Thank you for sharing your experience! We're glad you and your kids enjoyed the water park, food, and convenient location. We also appreciate your feedback about the parking area and understand how busy it can get. We hope to welcome you and your family back again!
Best wishes,Westgate Resorts
Reviewed Aug. 28, 2026
Westgate Resorts was affordable, seemed to have good amenities and was close to Universal, where I'm a pass holder, which was why I decided on them. The reservation, check-in, and check-out process was very easy. The gentleman who helped me was very nice. During my stay, I got a wrap at the water park, and it was good. My sister played pool and hung out by the bar for a while and I went to the water park. The resort's location was super convenient in relation to local attractions. Overall, I had a good experience.
Hi Katelyn,
Thank you for sharing your experience! We're glad you found the resort affordable, convenient, and easy to navigate from reservation to check-out. It's great to hear you enjoyed the water park, bar, and other amenities during your stay. We hope to welcome you back for another great visit!
Best wishes,Westgate Resorts
Reviewed Aug. 27, 2026
I needed to be between the freeway and my mother's residence. The location of the Westgate Resort was between my mother and the 15 Freeway if I needed to go home. It was easy to make the reservation on the website. I got there at 3 o'clock, and it was full. But there were two people directing traffic. My daughter and I loved the room. It was really cute the way it was. We got two beds. I liked that there was a counter that I was able to look out to the strip, and since I had to work in the hotel, that was really nice. The ice machine wasn't too bad. The lotion was pretty nice. I also liked the sliding doors of the closet, and the bathroom has a door to close. It's private versus the other places.
Hi Vanessa,
Thank you for sharing your experience! We're glad the location worked well for your visit and that you and your daughter enjoyed the room. It's great to hear you appreciated the view, workspace, and added privacy in the bathroom. We hope to welcome you both back again!
Best wishes,Westgate Resorts
Reviewed Aug. 26, 2026
I love the Westgate resort I stayed at in New York recently. I've been there quite a few times. I loved the area, the people, and the hotel. It was a nice place to be in and their staff cared. They always asked, “What did you do today?” “Did you go here and there?” “Are you all right?” I went by myself and they were always kind. They also remembered where I'd been and what I was doing. The last time I went there, I booked a suite with a balcony. I requested it ahead of time, and it was done. The check-in was quick, too. Everything's walkable from the resort and I would happily go back. It was expensive, but it was kind of worth it. I told my brother to go stay there and I said it was convenient. He stayed there and he liked it.
Hi Wendy,
Thank you for sharing your wonderful experience! We're glad to hear our caring team made you feel welcome and well looked after during your stay. It's great that you enjoyed the location, quick check-in, and your suite with a balcony. We truly appreciate your recommendation and look forward to welcoming you back!
Best wishes,Westgate Resorts
Reviewed Aug. 18, 2026
We looked at five places in the area and we chose one that had the better accommodations for our group. Check-in and checkout at Westgate Resorts was great. Checking in, the room that I booked was not available so I got a free upgrade. I was pleased with that. It was clean, and the staff was very friendly. My daughter still talks about the water park to this day. It was great.
Hi Trenae,
Thank you for sharing such wonderful feedback! We’re so glad we could provide a complimentary upgrade when your original room wasn’t available, and that you enjoyed the clean accommodations and friendly service. We’re especially happy to hear your daughter is still talking about the water park! We hope to welcome your family back again soon.
Best wishes,Westgate Resorts
Reviewed Aug. 14, 2026
I was looking for a place to stay in Myrtle Beach, and we came across Westgate Resort online. I'm a Choice member and I got some discounts there. The people there were very nice and got us right through when we got there. We didn't have to wait long. It was a very pleasant experience. We also used the pool, the hot tub, and the Lazy River, and all of those worked fine.
The only issue that I found was the fan in the bathroom was not working. Every time somebody used the bathroom, it was stinky. I notified the front desk, but I didn't do it while we were still staying there because I didn't want the inconvenience of having to move or having somebody in there while I was there. I was disappointed that somebody didn't catch it and took care of it when the previous people moved out. Other than that, it's a beautiful property. It's close to things in Myrtle Beach. It's right on Ocean Boulevard. I would tell others if they plan on staying in that area, to look into that place.
Hi Michael,
Thank you for sharing your detailed feedback! We’re glad you enjoyed our amenities, convenient location, and friendly service. We’re sorry about the bathroom fan and appreciate you bringing this to our attention. We hope to welcome you back to Westgate Resorts for an even better stay!
Best wishes,Westgate Resorts
Westgate Resorts Company Information
- Company Name:
- Westgate Resorts
- Year Founded:
- 1982
- Address:
- 5767 Major Blvd
- City:
- Orlando
- State/Province:
- FL
- Postal Code:
- 32819
- Country:
- United States
- Website:
- www.westgateresorts.com
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