Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,905,225 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 119 Reviews 23235 - 23435
    Verified purchase
    Customer Service

    Reviewed Jan. 11, 2018

    Got good settlements and things were rolling then was randomly sued by a creditor. I had been in a structured settlement through FDR... Things went south and have been unable to get any answer for 6 months and still in a lawsuit over account I have in good standing with Freedom and making payments on for over a year.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Lanny,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Jan. 10, 2018

    Just simply amazing. Talked to someone that knew what he was talking about and took his time to actually guide me through the steps. If I would have to recommend someone I would definitely send them here. Appreciated the patience that they had through the whole process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Noe,

    Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Jan. 10, 2018

    Bebe was extremely helpful and knowledgeable with the questions and to help me better understand how the process works. I feel better knowing that my debt will be resolved without the burden of living paycheck to paycheck. I am truly grateful for all of Bebe’s help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Christy,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed Jan. 10, 2018

    I have been with FDR for about 1 year and am very happy that I contacted them. They have lifted a lot off my shoulders and continue to help. I also would recommend enrolling in the NLG with the lawyers. I was served a summons and the took care of it without any hassle. NLG are there to help and it is worth the extra fee! Thank you for your help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Joyce,

    Thank you for your excellent review! We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 10, 2018

    Linda was the best on the phone! Very positive and heartfelt person, I truly appreciate her knowledge and kindness. This program will help me with getting back on track for saving for the future. I look forward to the light at the end of the tunnel!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Rachel,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Reviewed Jan. 10, 2018

    I have 2 accounts remaining on my FDR program. I have found out today that in the 32 months that I've been enrolled, NO ONE has made contact with one of the remaining creditors... EVER!! And to add insult to it...the account has been sent to the "Legal" Dept. of the creditor so...it looks like I am now looking at being SUED! I trusted FDR that they would manage my accounts but they have lied to me over & over. I had to do my OWN investigating into my accounts. FDR lies and deceives its customers.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Tori,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 10, 2018

    I had an awesome experience with Logan and Freedom Debt Relief! He was extremely helpful and so kind to answer any and all questions I had. I would definitely recommend him and Freedom to my friends if they needed help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Rhonda,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Enrollment department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 10, 2018

    The representative I worked with made me consolidate 2 debts that my husband was paying for so that I would have enough of a balance for the FDR program to be approved. I reluctantly agreed to this. I recently was sued by one of my larger debtors and ended up having to settle for the full amount. I had to pay extra fees to NLLG, the corresponding legal group and then FDR pretty much wipes out my account with their 23% fees. So now I have essentially nothing left in my account for them to work with my other 3 debtors and have to build this back again, but with 50% less funds each month as that will be going to the debtor that sued me. I wish the rep were more clear on FDR's fees and how that affects the accounts because I would have never signed up for this program if I knew the full extent. The customer service never fully answers my questions. I cannot recommend this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Olivia,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Jan. 10, 2018

    Logan was extremely helpful and answered any questions I had. He was very honest and I was very happy with the entire process. I am very excited for the results and look forward to everything he helped me set up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Lucas,

    We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed Jan. 10, 2018

    Very detailed informations was given. Explained greatly about what to expect throughout the whole program. He was very nice and understand, especially very patience with my many questions. He made sure that I understanded the program completely. I felt happy and I trust with this program and I'm looking forward to a great change.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Sopha,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 10, 2018

    UPDATED 12/1/2021: Every time I have a question or problem I have never had any problem calling and getting an immediate response for my question. All that I spoke with were cordial and knowledgeable. Very glad I considered Freedom Debt to help my personal struggles.

    ORIGINAL REVIEW: I spoke with Debra ** who was very informative. She made my experience filing with Freedom Debt extremely easy. I will recommend her to others. Everything was explained to me so that I understood what I was doing and reassured me That my future looked debt free in the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Karen,

    We appreciate your feedback! Our Enrollment department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed Jan. 10, 2018

    Mike my agent carefully went over everything and explained to me the process of me getting rid of my debt. I had a very pleasant experience with him and I would recommend this service to a friend or family member. It's an easy process and I did not feel pressured.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Nadine,

    Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Customer ServiceStaff

    Reviewed Jan. 10, 2018

    Jon ** was great! He was very kind and considerate. Understood my situation. Hopefully the experience will be great. Looking forward to being debt free. Thanks for all your help. Tools and emails were very helpful. I will be recommended this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Laverne,

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Jan. 9, 2018

    Aaron was a wonderful help through this process. I felt that I was well informed. I also feel that I was NOT pushed or pressured into a decision. I also believe this will help my family as we move forward from here.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jason,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Jan. 9, 2018

    Mr. ** was excellent. He was easy to understand and very nice. He walked me through everything until I was able to understand it. He was pleasant and nice. He was very knowledgeable in what he was doing and very helpful. He's just great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Carol,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 9, 2018

    I am very pleased with Ira ** helping me getting my life back on track. He was very professional and very understanding with the process. Even though at the beginning he called and sent me emails repeating. I replied and an explained that I was just checking around to get answers and explained that I would call him when I had time. He did respect me and I was very happy about that. So, I did call him and we spoke a few times and worked on getting me back on track with my finances. I had looked into another program and spoke to them in detail also. With Ira ** being so professional and explaining the program in details I decided to go with Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Candance,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Jan. 9, 2018

    My experience with Freedom Debt was a pleasant experience. The debt consultant (Amy **) was very knowledgeable and a pleasure to work with throughout the process. She made me feel at ease from start to finish and conducted herself in a professional manner. I would definitely recommend Amy to any of my family and friends!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ray,

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    PriceProcess

    Reviewed Jan. 9, 2018

    I trust the process in the fact that debt relief is necessary. I have allowed myself to be so far in debt that I see no way out without some help. Not really sure that this is the only remedy, but besides filing for bankruptcy, I don't see any other way and still be able to pay off the balance of these bills. The amount of the interest is so outrageous it seems that I will never get out of debt unless I pay it all off all at once.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Todd,

    Thank you for your review and feedback. We understand the concerns you are having and we are glad we can help you avoid bankruptcy. We look forward to your success with the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 9, 2018

    I was contacted soon after I requested information for a real person via email. We made an appointment to discuss matters a few days later. He emailed me a few minutes after the appointment time, apologizing for being late and asked if he could still call. I had actually forgotten about the appointment. After a brief visit and explanation, I asked several questions about how it all works. He made me feel like I was asking the right questions, and patiently answered them all!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Todd,

    First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Jan. 9, 2018

    Debbie was so helpful with me doing this. She explained it step by step. I was getting over my head trying to keep up on a small limited income. This is a lifesaver for me. I would tell my friends about it in a heartbeat. I didn't know there was help for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Rachel,

    We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    ProcessTransparency

    Reviewed Jan. 9, 2018

    This was indeed the easiest step I have taken in my life. Such a load has been lifted from my shoulders. I was drowning and could see no help for my situation. I must say that Mr. Frank ** explained the whole process so that it made it impossible not to make the choice for help I so desperately needed. I am so relieved that I made this choice. I can actually be happy again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Paula,

    We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Jan. 9, 2018

    I was not sure I should go this route. Robert assured me that FDR could help me so I decided to trust him and now I am enrolled in the program. Robert was very supportive and covered all subjects in detail.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jean,

    We are very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 9, 2018

    I thank my rep so much, she has given me the peace of mind of getting out of debt. I appreciate the help and friendliness I have received throughout this hardship. I have had to help my parents lost my nephew and have come across so many obstacles this past year.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jessica,

    Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 9, 2018

    I was extremely impressed with Irene. Her fabulous attitude, professionalism, attention to detail and concern for my issues were on full display during our interactions. I was also pleased with her sense of humor and quick wit. I have a dry and rather obtuse sense of humor of my own and she was not only unfazed, she kept up with me and made our conversations light and fun. That is such a wonderful quality to have especially when dealing with people that are usually in difficult times and under financial stress. Irene is an absolute joy!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jeffrey,

    Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Jan. 8, 2018

    She is very very nice and easy to deal with. I will recommend her and this program to my friends. She gave me peace of mind and hope. She really listen to my problems and understand what I need. She work fast and can answer my questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Evelyn,

    Thank you for your excellent review! We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Jan. 8, 2018

    I thank God for Freedom Relief, Mr. TL ** was great, very professional and caring. He helped me thru the whole process and was very understanding And cares so much. He made it easier for me thru this, because I was so stressed and worried, but now I have a brighter day. God bless you all.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear David,

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 8, 2018

    Rhonda was very detailed, thorough and clear in her explanations and answers to all my questions. She was also patient. Rhonda always returned my calls and made calls to me in a timely manner. Her voice was clear and she did not talk too fast.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Angela,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Rhonda. Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 8, 2018

    The service was awesome, fast and easy. Analia is very helpful person. Thank for everything. I felt better. One friend recommended me and told me about this program and gave the phone. He has the same financial problem like me. Thanks again for the great service.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Guadalupe,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 8, 2018

    Bob was completely helpful in every way possible. He went above and beyond to make me comfortable and positive about my decision to move forward with debt relief. He even requested the initial $25 fee be waived because I didn't have it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ashley,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 7, 2018

    We received wonderful and very accurate service from Michael. He explained the program in detailed and took his time with me and my husband to make sure we understood everything. Awesome customer service and we will definitely recommend friends and family.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Peaches,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 7, 2018

    Angeleah was so helpful and really made me feel like she can be trusted and that it's not a scam. I felt so much better after we talked and was able to help me start resolving some of my debt. BIG THANK YOU to Angeleah and Freedom Debt Relief!!!! PS: Angeleah was AWESOME!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kevin,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 6, 2018

    Working with NLLG portion on a pending settlement - When I called the support line to talk about the necessary change needed to making my deposit amount, the representative was more than willing to check the file and then sent me an email to forward on to NLLG for their confirmation that all had been completed by me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Luther,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Jan. 6, 2018

    Talk to Jason **. He was ever friendly. took his time to explain everything to me and answered all my questions. I would recommend my friend and family to use this company. I was happy I found this company online to use.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kayed,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed Jan. 6, 2018

    Eddie was easy to work with, explained everything fully, answered all of my questions and generally made me feel good about the decision to sign on to debt resolution. I look forward to working with him and becoming debt free. Thank you for reaching out.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Josn,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 6, 2018

    Jason was very helpful, pleasant to work with. Would recommend him to others needing help. He was very professional, knowlegdeable, very thorough and took time to explain every step to me. Was eager to answer any questions I had and ensure I understood everything.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Sacilowski,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Jan. 6, 2018

    I had worked with a couple other debt relief companies but Freedom is by far the best. I finally feel I'm on my way to debt freedom. I would recommend this program to anyone. I can't wait to get started and finally feel like I'm on my way of being debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Cheri,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 6, 2018

    I truly had the pleasure of speaking with Michael. He was very knowledgeable and patient and he took his time to help me out. I truly wouldn't know what I would have done without Freedom Debt Relief. They are a lifesaver and I can say I'm at a peace of mind during the time I was speaking to the preparer. Thanks???

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Shanyce,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Jan. 6, 2018

    Pat was very very helpful. I felt very comfortable in every way. He answered all my questions. He was even able to help my husband as well. I feel like I will be successful in finishing this program. It’s a relief to know of all the support that I have to get through this program.

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    Response from Freedom Debt Relief

    Hello Melissa,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 6, 2018

    I would like to thank Tanya ** for her sincere concern in helping me with my financial concern. She was very professional and willing to answer any questions we had. Again without that phone call to Freedom Debt Relief, I would still be making my minimum payments only for the rest of my life. I'm glad I called and I'm glad that Tanya was there on the other end of the phone line to help us.

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    Response from Freedom Debt Relief

    Hello Charles,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 6, 2018

    With going over the process and explaining things Richard was very helpful and informative. Being able to sign the documents on DocuSign make things very accessible. It was nice to have a chart with the different ways to pay of the debt, to show this was the better option.

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    Response from Freedom Debt Relief

    Hello Lindsay,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer ServiceStaffTransparency

    Reviewed Jan. 6, 2018

    The customer service provided by my agent was excellent. Very sincere, answered any question that I had, did not rush me to make my decision, explained everything thoroughly and all the time spoke in a manner which felt like they were intending to help me, not use my situation for their business gain. I really appreciated the care I received and selected this company over another simply because of the quality of care displayed by my agent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Karen,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 6, 2018

    Shane and Eric were both very friendly and eager to help. They made sure that all my questions were answered and that I understood and was confident with my decision. They provided any and all information that I would need.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Danielle,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    They are doing a very great job. They really help me to lower my payments. I am so glad that they are working me to solve my problems and it really worked. I like to with them because they really work with me very good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Cynthia,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Thank you for giving my family a great opportunity to get out of debt. This program is going to help a lot. I want to thank you Mike for helping me understand the process. I will talk to my friends and if anyone is in the same situation like me I'll recommend. Thank you for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Corral,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I had a fantastic experience with Patrick ** over the phone! He is very patient and understanding and a pleasure to work with! I would highly recommend him to my family and friends and to anyone that is thinking about getting out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Dan,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I had the pleasure of working with Lex **, Armenia May **, and Mark ** in regards to finding a solution for my debt situation. I was very pleased of the outcome and grateful for their concerns, assistance, and great customer service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Joeffrey,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    FDR is very understanding and care about the clients. Each time I talk to them I feel better when I hang up. They are very professional and pleasant. They know how this program works and able to discuss in a manner that I understand.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kathy,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Variety of counselors - Every time I call I get someone new. There are definitely varying levels of experience and personalities. Most are nice though and seem to know what they’re doing but some know more than others. I get different answers from each.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Susan,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I am unable to achieve closure on my Capital One card that settled in October of 2016. Yes 2016. Then I continue to be charged fees by FDR. I am frustrated and am unable to recommend your organization to others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Craig,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I truly don't know what I'd have done without Freedom Debt Relief. They have been a true lifesaver and gave me peace of mind during very difficult and dark times, major life events are not easy to go through, but freedom and the people working there have comforted me beyond an explanation worthy enough to fully credit them. They are one of the best life choices I've ever made.

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    Response from Freedom Debt Relief

    Hello Viki,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Ashleigh was very informative and helpful. She explained the process and always asking if I had any issues or questions. I would recommend Freedom Debt Relief. I can pay off my debt in shortest time possible and save money doing so.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Pamela,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    After the death of my husband, I had considerable debt and was falling behind. My children suggested a consolidated loan. Your company was the first I looked at and I called to see how it worked. Paris ** (?) was very clear and helpful and I signed up. I was able to stop worrying about paying the eight credit cards and had a once a month payment taken from my bank account. This was less than the individual payments. Paris guided me through the initial paperwork (no big deal) and explained how I could follow the account and payments online. Communications with your company were consistent and clear. Now, after almost five years, I am debt free (and ulcer free). I can recommend your services without reservation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Marilyn,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I was very pleased with your service. They walked me through the process. Explained everything to me in detail. I am very happy I took this step. I am looking forward to getting out debt. I believe your company can help me achieve that. I look forward to working with your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Betty,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I am so pleased to state how your associates, have been on top of every aspect of helping me to achieve financial wellness. Working with people who enjoy their jobs and go to the extremes to assure my success is totally refreshing!! I would be totally remiss not to mention all the great people, I’ve come to know and respect!! And hold in high regard as to their professionalism”. I thank you all sincerely.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Terry,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Great customer service and wonderful job in explaining and the flexibility of dealing with accommodating my economical issues with creditors and companies. In addition, the representative are very friendly and knowledgeable. I am very pleased with the way the company has worked with me in consolidating my bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jose,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Jan. 5, 2018

    I've been making my monthly payments and nothing has happened. I've turned over the law firms and collections and I see nothing has been done with my accounts. I have a balance of $2400.00 and nothing. Also, I have taken care of making payment arrangements with 3 of my creditors to start making monthly payments. I guess I don't really understand the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Susan,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Everyone I talked with was very helpful and understood what was going on. They took the time to reassure me that my account would not be close and would proceed as normal, on February 3rd. It was a great relief to know that my account with Freedom Debt Relief would not be affected. My husband and I are working hard to get everything paid off. I do not want anything to upset our hard work. Thank You so much for understanding.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Donna,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Freedom Debt Relief is a good company that helped me get out of credit card debt in a timely manner. I got out of debt in 4 years instead of 13 years. I would recommend this company to anyone that in serious debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ernest,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Absolutely. FDR has been nothing but helpful every time I have called or needed help of any kind. I will use them again if there was a need. They have already cleared 1 debt working on a 2nd. They are very professional and willing to help. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Pam,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I could not be more pleased with my experience with FDR. The customer service is stellar. I am updated and informed anytime there is new information to process & all of my questions & concerns are addressed in a timely manner. The client portal is informative & user friendly allowing me to stay on top of my progress. Bravo to this wonderful program & the team who orchestrates it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Anne,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I have had a few questions for FDR, not just about deferred payments. They are always kind and very, very helpful. They always get back to me in a very timely manner if they can't answer my question right away. I have had no complaints at all about Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Linda,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Very considerate of my needs and I am finding my way out of debt with their help. Things are explained to me carefully when I have a question. Whenever I have a problem they work with me to avoid any further issues. I wish I had been educated about credit and how to use it, a company like FDR would have helped to keep me out of deep debt. I am grateful for them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Patricia,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I had a friend recommend this to me and it was the best thing I could have done. This program has helped me so much in reducing my debt. My program end date is only a few months away and I'm so excited. Thank you so much for helping me settle my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Shari

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    This company saved my life and sanity at a time when I needed to get my financial life in order. Great program. Everyone one I ever talked to was helpful and reassuring. I would recommend Freedom financial to anyone who needs help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Bonnie,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    If you want answers you have to call and make sure you get the person's name you are talking to. I had two representatives that didn’t do their job thoroughly and couldn’t give me direct answers. Then all of a sudden I got a representative that said all the right things and did exactly what should had been done months prior! Know what you are getting into and read everything! I wish I could remember his name cause he deserves an award!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jamie,

    Thank you for your great feedback! We will review all of the information provided, to ensure all of our advocates are providing world-class customer service and information. We are glad to hear your experience with Chris went very well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I found FDR to be very reliable and a very good company to work with. I can call anytime during working hours and get immediate response. I would recommend FDR to anybody. Thank you FDR for your service. Going with the FDR saved me from going into bankruptcy and I'm able to pay my bills through them. No phone calls. Nobody harassing me. It has been very nice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Rudolph,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I was very skeptical about for similar past experiences. After talking to Peter I felt at ease and after applying I feel this is my best action for my situation and I have recommended several people this program and at least one so far has contacted Peter and applied for this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jerry,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    It was a pleasant experience, and easy to understand. Sue the operator was very clear and to the point. Making sure I understood each section of the process, allowing me to stop at any point and ask questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear James,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I was so glad I just had my first settlement!!! I saw my credit limit go back to my account.and another one on the way. They really live up to their promise of getting you out of debt. Thank You Freedom Debt Relief for helping me!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Belinda,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Very helpful gentleman. Experience couldn't have been better. I appreciate prompt response time and the feeling of compassion. I didn't deliberately end in this financial mess but it is a relief to know I am about to recover. Looking forward to the future!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Debra,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Tiffany was very knowledgeable and courteous. She answered all my questions without judging my past actions regarding decisions on credit cards. She took the time to answer every concern that I had. She explained the contracts in detail and went over what my next steps would be. She assisted with phone numbers and emails for the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Sue,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Need to find out status of my account. Last year we got a notification that one of our accounts had accepted terms and we were to pay $638.00 a month for a year which ended this past Nov. and it would be paid off but the account still shows active as of Dec. Please let us know what is going on or we will cancel monthly deduction... Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Concepcion,

    We are reviewing your account and would like to reach out to you regarding these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    Representative Angeleah - She is Wonderful, she did not make me like a failure. I really liked her. She made me feel like a person, did not judge me for being an idiot for getting so backup in bills. I will surely recommend her to family and friends. Thank you so much for all her help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ramona,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I am so relieved 2nd time around. I've tried on my own but need help and even taken out a loan am still in Debt. Mr. Aaron ** was so helpful and very polite. The conversation made me want to know more & pass it on to others. I know I will get out of debt this time.

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    Response from Freedom Debt Relief

    Dear Robin,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I was extremely pleased with how quickly the enrollment and approval process was. Hannah made the experience so much more reassuring. She was very helpful and knowledgeable. I look forward to my future being debt free through Freedom Debt Relief. :)

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Adrianna,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I was ashamed of my situation and hesitate to make the call for help. Fortunately, Kaleene took my call, calmed my fears, reassured me, encouraged me, answered all my questions about your program. She was patient and was very thorough and knowledgeable. Couldn't ask for better customer service!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Brenda,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 5, 2018

    I wanted to take the time to thank Cory for helping us! He is very knowledgeable about my debt and he answered every question we had with an understanding heart. I am confident after talking with Cory about being debt free. We say this with a happy confidence in our future. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Rose,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    I was looking for a loan to pay off my credit cards. Instead Mr. Tierrell ** gave me a better offer and explain to me in detail about the debt relief. I thought that this would work for me so I am going to give this a try. Very glad I got this email and glad he called. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Patricia,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    Peter was very helpful and answered my many questions. We are very excited about this opportunity to clear our old debts and move forward. I will definitely tell anyone I know about this company and encourage them to call if they are drowning in credit card debt like us.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Tammy,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    I really appreciate how Ismael ** treated me during this process. From the initial call to answering my questions, giving me time to work with my husband on questions, and answering those questions. I never felt pressured, made to feel bad for my debt, or my situation. Everything felt so transparent and I feel good about this decision. This was driven mostly by how great Ismael ** treated me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jayme,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    Deborah was very knowledgeable and helpful. She eased me into finally taking the initiative to make a step towards a better financial future. I am looking forward to working with Freedom Debt Relief. I’m sure I will not be disappointed. The customer service from the welcome call person was also excellent.

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    Response from Freedom Debt Relief

    Hello Brenda,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    I signed up with Freedom back in June of 2017. After 2 months my first debt was resolved. Ok that's good but by November they hadn't solved any more debts and we had paid over $900 to them. When I called to find out what was going on they said there were fees, that's understandable, but by my calculations they paid a debt for $287. So that means the remaining money went to fees. They charge you for calling in the payment for the debt, they charge you to send the debt collectors a check and then whatever other fees they charge. Which by the way if you ask what other fees there are they can't tell you. To make matters even more worse the company they settled with got another collection company to try to get the other half of the debt from me. I called Freedom to tell them that and they told me that I needed to figure that out on my own because that wasn't their problem.

    I finally cancelled with them and only got refunded $58. They are scam artists and I wouldn't wish for anyone to use that company. They sweet talk you into thinking it's a good deal and also when you tell them you would rather not discuss how you got so far into debt they criticize you until you tell them why you're in that situation when that really isn't their business, their business is helping you get out of that situation. PLEASE DON'T USE THIS COMPANY...

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    Response from Freedom Debt Relief

    Dear Joy,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    Rhonda was extremely helpful in enrolling me into the Freedom Debt Relief program. She helped me every step of the way and answered my calls and emails in a prompt and timely manner. Her professionalism and kindness throughout the process of enrollment impressed me very much. I will recommend Rhonda to family and friends who are in need of debt relief. Thank you so much Rhonda.

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    Response from Freedom Debt Relief

    Hello David,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    Please do not think that this service is an alternative to managing your debt. Freedom mishandled my account time and time again. Ignoring legal summons and settling other accounts ahead of the most urgent ones even after persistent communication with Freedom advanced collections dept. After one year of constant struggle I had to take out bankruptcy and should have never wasted my time with Freedom Financial.

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    Response from Freedom Debt Relief
    Dear Jolene,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    The whole process of applying and getting everything set up and going was very easy easier than I thought it would be. I was very nervous about everything going on in my Financial State but I'm very pleased at the outcome. Betsy was wonderful and explained everything to me.

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    Response from Freedom Debt Relief

    Dear Tracey,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    Laura ** was very polite n informative. I had a few questions and Laura was able to.answer them for me. I am so glad that will be credit card debt free in 35 months or less. Definitely will recommend you to anyone I know who needs help. Thank you.

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    Response from Freedom Debt Relief

    Debra,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    The Freedom Debt Relief customer service representative, Nicole, was an absolutely God-sent! She was polite, considerate, knowledgeable, and efficient. I was extremely pleased with her personable and relatable demeanor. I appreciated how quickly she processed my information, making my debt consolidation process stress-free and enjoyable.

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    Response from Freedom Debt Relief

    Hello Stephanie,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 4, 2018

    Chris was great to work with. He explained everything perfectly. Very knowledgeable about the program and made us feel satisfied that we are doing what we have to do to get out of all our CC debt. He understood our concerns about stopping paying our CC and made us understand we had to so we could get a good settlement.

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    Response from Freedom Debt Relief

    Hello Laura,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 3, 2018

    Kareem really help me a lot. I will tell more people about Freedom Debt Relief. It's a great program to help people like myself. I am very Blessed I found out about company on Facebook. I am grateful for finding out about this company. I will spread this to others.

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    Response from Freedom Debt Relief

    Hello Marilyn,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 3, 2018

    Mike was able to explain the program and answer all my questions, offer an affordable solution, and helped walk us walk through the sign up process. In 48 or less months we'll be debt free. Thank you Freedom Debt Relief!

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    Response from Freedom Debt Relief

    Dear Jordan,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 3, 2018

    Excellent assistance in providing me with help to pay my creditors! Stress free phone call with Jennifer **. It took a huge step to call for help but she made it so comfortable for me. I didn't feel embarrassed or ashamed as she took me through this process. She was professional and personal at the same time. Now I can sleep tonight!

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    Response from Freedom Debt Relief

    Dear Deborah,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 3, 2018

    The process was pretty easy to get through and my representative was very helpful and easy to get a hold of. I used another debt consolidation service in the past but this one seems to have better options to get my debt paid off faster and at lower balances. They basically cut my total amount owed in half and it seems easy to stick to my goal.

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    Response from Freedom Debt Relief

    Dear Heather,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 3, 2018

    IF you are in as dire of a financial predicament as I was (i.e. barely able to make the minimum monthly payments on your credit cards), then FDR is a reputable and trustworthy organization to go with. They forewarned me about all of the fees and the hit that my credit score would take. Every member that I was in contact with was friendly & helpful and the tools in which you can access them and your account are very professional. I was entirely committed to making good on my debts as quickly & as efficiently as possible, hopefully without collection agencies bothering me at home or at work, and FDR made this possible.

    After months of making my payments on time, a sister company of FDR, called Consolidation Plus, approached me with an offer of a loan to fast-track the settlement of my debts. Again, being in such a bad financial position & worrying about actions that creditors might take against me to collect, I felt like this was the best choice for me. I finalized my account & time with FDR by now making loan payments through Consolidation Plus.

    Although my early experiences with this new company have been pleasant, the terms of my new loan are somewhat comparable to the exorbitant fees I was once paying to the credit card companies I got into trouble with in the first place (i.e. a 23% interest rate). I have been assured by Consolidation Plus that as long as I keep making my payments in full & on time, my credit score will begin to recover and I will have the opportunity to refinance my loan through them or somebody else for a (hopefully) lower interest rate in the near future.

    I am hoping that my trust in them isn't too naive, but I do believe that this will someday be true, especially since the costs of the new loan have me living precariously from paycheck to paycheck. Again, the advice of FDR and now Consolidation Plus has been very helpful in assuaging any of my fears and misgivings and I WOULD recommend their services to others who are in such bleak financial straits. Thank You.

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    Response from Freedom Debt Relief

    Hello Michael,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 2, 2018

    You saved my life, I was falling apart due to a huge breakup with my partner in my life and had to move fast, had medical bills due to a mini stroke I had and a accident with my dog and incurred debt. I am now trying to get back on my feet. I have now set goals for myself in my life. I thank you so very much and will refer your company to anyone of need. Thank you.

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    Response from Freedom Debt Relief

    Hello Gayle,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 2, 2018

    Rhonda ** was a big help today. I really appreciate her. She took her time with me and she was very patient. She explained everything that I needed to know and I really had a wonderful experience today. I have no worries knowing that this company will take full care of me. I am stress free and soon will be free. Very very very thankful.

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    Response from Freedom Debt Relief

    Hello Warren,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 2, 2018

    Michael ** is the best. I will recommend him to anyone who come to me with debt problems. I was afraid to do this. I just knew it would be hard and probably impossible for me. He calmed my nerves and made everything so easy. His personality is great.

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    Response from Freedom Debt Relief

    Hello Louise,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 2, 2018

    Dayton is just outstanding! He was patient, kind, understanding and extremely efficient and professional! I could not ask for a more supportive person better as I go through this challenging journey in my life. I feel secure in knowing that he's gonna be there for me every step of the way! Thank you Dayton!

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    Response from Freedom Debt Relief

    Hello Lila,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 2, 2018

    It will help me to paid them off faster and save me money. The person that got me approved was very polite and went all the steps I needed to know and got me approved. I'm very relieved that I got in touch with Freedom. It has relieved me from stressing over my payments every month. I can pay 200.00 a month and not have to worry anymore. They will take my payment out of my checking account every month starting the February 1st 2018. Thanks and have a great day.

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    Response from Freedom Debt Relief

    Dear mitzie,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 1, 2018

    Very pleased with my Representative, Michael... from our first conversation Michael was very informative, patient and willing to work with my debt. I had several conversations and multiple questions regarding my debt. I contacted Michael after a few weeks of reviewing my options and consulting with my personal financial advisor as well. I am very pleased with my final discussion and would recommend a friend in a heartbeat. Thank you, Freedom Debt Relief...

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    Response from Freedom Debt Relief

    Dear Yolanda,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 1, 2018

    I have asked and asked for the negotiation team to present an offer to my very last creditor, but they refuse to do so. It makes no sense. No one will explain it and I get the exact same response from the customer service people. HELP ME!!!

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    Response from Freedom Debt Relief

    Dear Thomas,

    Thank you for your feedback. Multiple factors may delay settlement on an account, including sufficient funds. If we are still building funds in your dedicated account, we can assure you that once enough has accumulated to move forward with the settlement, we will do so. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 1, 2018

    This young man made everything so simple for me to manage a pay off on credit cards I had fallen behind on. I’m so thankful I have an out of debt. Thanks for helping me. I had gotten sick several months ago and didn’t know what to do about my debt. So this company went way beyond helping me. Thank you.

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    Response from Freedom Debt Relief

    Dear Barbara,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 1, 2018

    Michael was beyond fantastic with helping us find a solution in our time of desperation. He listened, cared, and met our needs! I would highly recommend the services offered by Freedom Debt Relief to anyone needing financial assistance! I look forward to clearing all our debts in a timely manner. Thank You!

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    Response from Freedom Debt Relief

    Dear Rick,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    Thank you, Thomas for help me and finding the best solution for me. You are very professional, kind, humble, and your people skills help me and I do believe others. You have the best customer service. What you did for me, can only do somebody who care and go above his job to help others in need.

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    Response from Freedom Debt Relief

    Hello Sandra,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    They were every helpful peace of mind. Andrew was very informative on how the program work. The plans that I was set up with work for my budget. But Andrew has not call me back yet, check with the customers SERVICE and they told me that they have not got my file or I haven't got in the systems yet.

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    Response from Freedom Debt Relief

    Hello Ronnie,

    Thank you for your review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! If you are still experiencing trouble with enrollment, please reach out to your debt consultant for further assistance!

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    Thanks for the help and support. Jason was great to work with. Very helpful and explained everything to me and my wife. We are grateful for your support and would recommend this service to our family and friends. Things can happen with life that is unexpected and we are happy to know that there are better solution's than giving up or bankruptcy. You guys are amazing. Thank you from our family to yours.

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    Response from Freedom Debt Relief

    Hello Gerald,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    I join the program because of health expenses. I am retired and they help my family get back on our feet. They helped me through the process and explained how everything would work. We are debt free except for a mortgage and car payment and in less time than we thought. I would do it again but I shouldn't have too. I would have given 5 stars except my credit rating went down which they explain to me. They only thing I haven't gotten is a plan to rebuild my credit rating.

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    Response from Freedom Debt Relief

    Hello Bob,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    Had no problem with you guys. Just can’t get my dashboard log in hopefully I can get some help Monday. I’m so happy I could get into your program. I was at my last resort without filing bankruptcy. Hope I’m doing the right thing.

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    Response from Freedom Debt Relief

    Hello Roger,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    I appreciate Jeremy ** so much. He was very helpful in all aspects and cleared. I wish I would have contacted Freedom Debt Relief sooner because I was paying my bills but the balance were remaining the same. It was like I was giving away my money to my creditors for free and I was going through a hardship. Thank you again Freedom debt relief.

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    Response from Freedom Debt Relief

    Hello Eddys,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    The customer service was clear and excellent while providing insightful guidance and direction. The phone call was welcoming and provided me with enough answers and reassurance. I feel confident about the program due to the positive attitude and encouragement of the team.

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    Response from Freedom Debt Relief

    Dear Stephanie,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 30, 2017

    Kareem was personable and made what was a tough decision for me much more bearable. He was able to answer almost all of my questions and concerns and was able to connect with me personally. He's assured me that I made the right decision today so I am optimistic about my financial future.

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    Response from Freedom Debt Relief

    Dear Trelane,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 29, 2017

    I received outstanding customer service from Certified Debt Consultant Melinda **. I hope to be debt free very soon with your professional service and help. I will recommend your service to others that I know who could use your service! Thank You! Happy New Year!

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    Response from Freedom Debt Relief

    Dear Michael,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 29, 2017

    Jennifer ** is great. She made me feel so comfortable and relieved to know that soon I will be debt free and that she will be there for me through this journey. I’m so excited to be a part of this program. Thank you Freedom Debt Relief. I will definitely recommend you guys to people I know.

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    Response from Freedom Debt Relief

    Hello Daisy,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 29, 2017

    When dealing with debt consolidation, I expected fast talkers and a lot of hidden fees. However, I was happily proved wrong. Chris was patient and made sure to explain everything I needed to know and has made the process incredibly easy. He was friendly, made conversation about my life and seemed genuinely interested in helping me. I never felt pressured to agree to anything and whenever I needed more information or time to think about things, he was more than happy to take the time I needed. I was very skeptical about this process when I first called, but I was shocked to have found a group that sincerely seems to care about helping people through economic hardships. I would recommend this service to anyone who has run into a tough time financially. I can't thank Chris enough for all his help.

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    Response from Freedom Debt Relief

    Hello Candace,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 29, 2017

    Just enrolled in the FDR program. From my recent experience I can only say, "Thanks for the blessing." My agent Taqiy ** gave me great customer service. He is most thorough, patient, and dedicated. Looking forward to a better future!

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    Response from Freedom Debt Relief

    Dear Pauline,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 29, 2017

    They were very helpful and patient with me and walked me thru the process. Had to help me set up a new email due to not knowing my password. Patience with older people is a great assets to your company and the help that you provided and can do for me have me a great relief. Thank you.

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    Response from Freedom Debt Relief

    Dear Ann,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 29, 2017

    I enrolled in FDR when in financial hardship and was left in worse financial hardship and in more debt than I began. FDR charged me an enormous amount of fees for debt they failed at negotiating at all with one creditor. They left me to negotiate my own debt with another and then falsely informed me about a consolidation loan from their “sister” company Consolidation Plus. Leaving me with more debt and a higher interest rate than when I started. The customer service was impossible and very discouraging. I know they have recordings of the false information that led me to agree to the loan, yet they have avoided me. Taking advantage of me the way they did was morally wrong and should be illegal. I would not recommend this company to anyone. I just wish there was some relief for me. I will be paying this loan off for years to pay their ‘fees’ that they did not earn.

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    Response from Freedom Debt Relief

    Dear Alacia,

    We appreciate you providing this feedback to us. We are currently reviewing your account and a representative will be reaching out to you shortly.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 28, 2017

    Mario was a great help to me and helped me understand this program! Much appreciated! I cannot wait to see how much this will help me in my life! Hopefully others can see how great this program is! Thank you again!!

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    Response from Freedom Debt Relief

    Hello Ms. Greene,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 28, 2017

    Hello, I am an average person not affiliated with a company to promote this company. My family and I had some unexpected expenses that we tried to handle on our own, but were unsuccessful and needed help. Everyone that I spoke to today was extremely professional, helpful, and informative. I would recommend this organization to anyone that was in a similar situation as myself and my family!

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    Response from Freedom Debt Relief

    Hello Jason,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 28, 2017

    Chris ** was fantastic and very professional! He was patient while I asked multiple questions and took the time to really explain the program in a way I could understand and not feel guilty. He also exhibited highly developed skills in communication, finance, and overall customer service. He made the process as painless as possible. I will definitely recommend him to a friend who has found herself in a similar situation. Thank you!!

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    Response from Freedom Debt Relief

    Hello Ellen,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 28, 2017

    This was a great experience and will keep reviews updated as this program goes forth. Will also rate my experience if unsatisfactory. Really hoping this will eliminate all my debt and free up necessary funds. Thank you very much. Will recommend this as it goes forth.

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    Response from Freedom Debt Relief

    Dear Claire,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 28, 2017

    Please to be part of your debt relief program. Talking to Melissa make me feel very secure and optimistic of taking the right step toward debt relief program which is going to help me to go in different direction with my debts and my money. For now it has been a pain to cope with it week to week. Thank you very much for your help and understanding.

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    Response from Freedom Debt Relief

    Hello Elba,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 28, 2017

    I called and advise the representative that I spoke with that I needed to change my payment to a lower payment due to a change in finances. Before then I had been paying on time. He advise me that it can only be for 3 months. I was the one who requested extra $200 payment in addition to the already 360.00 that I had been paying. I was told when I signed up that I could change this by calling if there was a change in my situation. All the rep would say is you still owe us the money for our fees. Which I had/have every intention on paying. When I begin to ask questions he became annoyed.

    I do believe this is a great program but it is discouraging to be treated poorly while you're already experiencing a personal hardship and divorce (which I mentioned but he could care less). The 1st representative said when I signed on the program that your bills are behind that is why you called us. I said no I called because I was over extended in debt and had been paying my bills on time but was advise to stop paying so that I could fall behind in order for them to negotiate a settlement. Again I think it is a great program but some of the staff need to work on their customer service skills. My true experience. :(

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    Response from Freedom Debt Relief

    Dear Lill,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 27, 2017

    Kim was great. I needed help financially and she was great at answering all the questions and getting me set up. I was just a person going through a financial crisis because of loss of income and some medical issues that had to bE resolved. I am excited to start this program.

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    Response from Freedom Debt Relief

    Hello Christopher,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Kim. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 27, 2017

    Had a wonderful experience with both representatives. Thanks so much for all the help they gave me. Again thank you all for the wonderful help received. Would happily recommend Freedom Debt Relief to anyone I know with a debt problem. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Judith,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 27, 2017

    I am a frustrated consumer and senior, I have faith that Freedom Debt Relief will help with the organization of my credit cards. I understand this is just the beginning. Month after month kept paying credit cards, particularly those cards that never seemed to go any lower, it was difficult for me not to continuously using my credit cards, hard to catch up with debts. Please keep up your great job FDR staff. I am sure things will get better for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Aurora,

    Thank you for trusting Freedom Debt Relief to help you become debt free! We are confident in your success with the program and we look forward to settling your debts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 27, 2017

    Anthony was very informative. And answered all my questions. I have never done this before, so he was knowledgeable on how I was to proceed, and took me through the process step by step. I am grateful for the opportunity to become debt free. Thank you.

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    Response from Freedom Debt Relief

    Hello Adorna,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Dec. 26, 2017

    I have received many to the point irritating phone calls from creditors and being told that they don't deal with for profits to one saying if I didn't deal with them that my account would immediately go to collections. It would seem that these calls could be averted if you were to call them to let them know you are representing me. After all you are a for profit organization and for the 13+k you will be paid, I would appreciate those calls being made. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Richard,

    We apologize for the excessive creditor calls you are receiving and we would like to work with you to resolve this. Please contact our Client Services department at your earliest convenience so that we may discuss your options with you. Client Services may be reached at (800) 655-6303.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 26, 2017

    Your program has resolved 5 debts we owe. I had good responses from the law office and from Rick. We had Amanda originally who set us up in the program. Rick took over after Amanda left? They have both done a very good job in helping us with the program. Emails have kept us current with what is going on with our account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Thomas,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 24, 2017

    The team members and legal staff were very timely and professional in handling my financial situation. My only regret is not calling sooner. One of the things that made it easier for me was that most of the support staff seemed to really understand what I was going through. I think that made the biggest difference. Thank you, FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Cheryl,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 23, 2017

    Freedom promised to get me back on track with my life and have me debt free in a certain amount of time if I just followed their system. One by one my credit card debt decreased and I was able to breathe! I am forever grateful for my experience with Freedom. Excellent customer service. Each time I had a question I never hesitated to call them up. Every agent was different, yet they all handled the call professionally, showed empathy for my case, answered all of my questions (even when I thought it wasn't a valid question), and provided advice! I wish all companies had this level of QUALITY customer service! I've told many friends and family members about my situation and this program... Thank you, Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Pamela,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 23, 2017

    Thank you for your expert advice and guidance through the enrollment process! Your efforts have given me so much more hope to see the end of my debt issues! I look forward to developing our working relationship and to recovering from my debt issues next year 2018!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Benjamin,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 23, 2017

    I paid thousands in fees and had 2 accounts that I faced a lawsuit because of. I just removed an account from them because the negotiator didn’t do her job. This was a big mistake. In retrospect I should have filed for bankruptcy or used another company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jill,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 23, 2017

    Very good customer service, everything was explained in a way that I understood and any questions I had were answered promptly, customer service representative was very personable and made me feel like he wanted to help me find a solution for my concerns.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jaime,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 22, 2017

    I Just want to express my thanks to everyone that I spoke with from the First call to the last. There have been different levels of assistance along the way and I appreciate each AND EVERYONE, especially the Dashboard Updaters and those who kept calling and encouraging me and making suggestions. Also those who were very patient with my Technical inabilities and the inefficient tablet I had to work with. Yes! Patience and Guidance, plus helping me take responsibility for my own finances. Thanks a million!! Only one creditor left!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Carolynn,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 22, 2017

    Hoping to never have to use this service again but great experience. Friendly staff that answered every concern I had. Felt safe with my decision. I would and have recommended FDR to others. Debt free in less than 4 years!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Bernadine,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 22, 2017

    Just started with your Company today and hope everything will go smooth. Right now I am a little nervous. I am sure everything will go okay, Thanks for all your help Jon ** and everyone else that helped me thru this process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Carol,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Dec. 22, 2017

    Turned over account #'s to Freedom Debt. Since that time 3 of the account closed. They cannot find any account # with B of A. Now they say I have to call IRS to find out to whom account was sold to. If the Bank has no record and you can't find anything just refund me. I shouldn't have to do the research for you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Robert,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 22, 2017

    Tiffiny is knowledgeable, helpful and friendly. I highly recommend her. She speaks clearly and she listens. I feel comfortable from the start. I feel a lot better now because I have a new goal and starting fresh for 2018. Thank you Tiffiny and Freedom Debt Relief. Keep up the great job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Lori,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 22, 2017

    Monica ** is a very nice person that from the beginning made me feel comfortable and secure of my decision to once and for all consolidate my bills into one and sometime in the future have peace in mind (something that I don't have at the moment).

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Marta,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 22, 2017

    Freedom helped us out of a really bad credit debt problem, sometimes we were not sure if any progress was being made, then we would receive an e-mail or phone call, and another issue was resolved. After depositing enough funds, problems magically were gone. We are very grateful for all Freedom did for us, and extend recommendations to anyone who are thinking there is no way out. Very simple, all that is needed is dedicated account for auto withdrawal, and in a very short time all problems will be gone. Credit score quickly return to acceptable level.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Gregory,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 22, 2017

    They were really nice & exceptionally knowledgeable. They answered all of my questions. They were patient & walked me through everything. John is my contact person and made sure to give me his direct number and email. The welcome call was also nice but a little long. All of the material covered in the welcome call had already been covered by John during our initial call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Garilyn,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 22, 2017

    Angeleah she's so nice and helpful. Definite I will recommend to any friend need help and she's nice and explained really good what is in the program. I'm so happy that she's my agent and she's answered all the question I have.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Rosemarie,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    Very helpful with debt relief and answering questions which was very easy to do. The debt counselor was very good at explaining the process and most importantly how to build and restore my credit. I would suggest this program to anyone who is experiencing any financial difficulties. From the counselor to the welcome team was very helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Stefanie,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    The dates of payment I requested we're changed causing problems! When I talked to you about the dates to pull from our checking account you agreed this date had to do with our pay periods. We have encountered over $200 dollars in lack of funds from our checking. When you did this it also caused a shortage in our checking account again. Let's get this straightened out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sandy,

    We are sorry to hear of this error and would like to work with you as quickly to resolve it. Please contact our Client Services department immediately so that we may further assist you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    I know this is the beginning stages, but so far, this is something that I look to doing to make life easier for myself as well as raising my child. I thank Derek, my debt consultant assisting me with this matter for his assistance as well as making himself available for any concerns or problems that may arise.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Christopher,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    I only joined the program the end of April and have already paid off two creditors. FDR has worked rigorously to help negotiate for at least 50% of the total debt. Anytime I've called about my accounts, I am 100% satisfied. Highly recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Lydia,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 21, 2017

    Everyone there is always friendly and very helpful. The settlements have been quick and painless. I cannot believe that I found you. You're all the best. The consumers. Of America are so lucky to have you. In a short time I will be free of major debts. Thank you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Monico,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Dec. 21, 2017

    I was so afraid! I have never been through this before and the professionals at FDR literally held my hand through the entire process. I would have lost my home and had to file for bankruptcy if not for the help of FDR. I highly recommend them to anyone stuck in a financial situation you believe you cannot get out of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Miranda,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    Felt that should have been notified and I can make a balloon payment at the end because I had money available in my account to complete all my payments instead of the money being withdrawn from my bank account every month for another 5 months and then return to me at a later date.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Flowers,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I have been happy with my experience using Freedom Financial to minimize and resolve my credit card debt. Customer service is always courteous and professional. The only suggestion I have is better communication when it comes to signing on negotiation documents.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jacy,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    Very polite and professional. I had no trouble understanding because she was very thorough when she explained everything to me. When I called and left a message my call was returned right away. The form was very easy to fill out and send back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cole,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    The staff working in this program are very professional and very good communicator. The process does take a while but that is expected due to the logistics of his the debt is settled. After I signed on with them I felt very relieved. I will feel great when all the accounts are processed and approved by creditors. Over the months I would get anxious on the timing but the staff in all departments have remained diligent to answer concerns quickly and I feel good about my decision. I did unplug my home phone. No one used it but my Mom, salespeople and creditors. I now make my Mom use my cell. Not hearing the phone calls really helped.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Laura,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 21, 2017

    Freedom Debt relief is wonderful they have helped me out so much. I was in debt up to my eyeballs and didn't know what to do to fix it and they were there. We have settled several of my debts for half of what I owed before. Some even more than that. Again wonderful experience. Have recommended to many people already.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Rachael,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 21, 2017

    I've have been a client at Freedom Debt Relief for about 2 years. I had a lot of debt 80k on 14 accounts. At this time they have settled 2 major accounts and in process of four more accounts. Nothing gets done overnight so you need patience and let them do their job. Every time I have a question they are professional and courteous. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Edward,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 21, 2017

    I was sent a letter by a law firm requesting payment on one of my accounts. I forwarded this letter to FDR and I assumed they would negotiate a payment settlement with them. Instead they ignored it, because according to the representative I talked to said there was not enough funds in the account to negotiate a settlement. Instead of ignoring and letting it go to a lawsuit someone from your organization should have contacted me and let me know what was happening. I knew nothing till I was served with legal papers. I pay you a good fee to follow through not drop the ball on me. I just pray the legal team can fix this mess.

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    Response from Freedom Debt Relief

    Hello Vicky,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    Would recommend to a friend. Really took a lot of stress off of me. Great and friendly customer service. Always friendly and responsive every time I have called. I have complete trust in their services. It has been a nearly painless process since the beginning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Easlon,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Dec. 21, 2017

    Happy with all such services so far. Looking forward to working with each other in the future. Customer service is outstanding. Very pleased with service. Looking forward to the help of becoming debt free in a few years. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Wilson,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Dec. 21, 2017

    I was in a very rough patch re $. I learned about Freedom and began the program. I have had nothing but a positive experience with them. The best Christmas ever is this is my last payment. I would recommend this program to anyone. Thank you so much for getting me over this rough patch.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Say,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    Every time I call I get a different person and I get the runaround about when I will get a final settlement. Don’t know how 300.00 turns into. Who knows how much was to be done in Nov. Waiting for over 60 days for final settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello James,

    We are sorry to hear of your frustrations. Settlements are dependent on sufficient funds being available in your dedicated account. If you would like to supplement additional funds in order for us to negotiate a settlement sooner, we would be more than happy to assist you.

    Thank you for choosing Freedom Debt Relief!

    No response received
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    Customer ServiceTransparency

    Reviewed Dec. 21, 2017

    I was never so relieved as the day I talked to Brad ** on the phone regarding my debts. The payments to these Creditors were getting way out of hand and I didn't know how I was going to afford them anymore. Brad explained everything to me step by step and it lifted a large load off my shoulders. I am looking forward to being debt free by the year 2022.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Say,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    Being Handicapped, the last thing I need to worry about are my bills/debts. FDR has relieved me of those worries and taken both a mental and financial burden off of me. I can now concentrate on my health issues. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Beverly,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 21, 2017

    Haven’t been in program a whole lot of time. But the people I have spoke are very friendly and knowledgeable. Looking forward to having my debt fully gone. No settlements have occurred as of yet. They have answered all of my questions concerning any problems that have arisen.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Baines,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 21, 2017

    Before accepted to the Freedom Debt Relief program, life was full of anxiety and worry on how to pay my debt, the payments didn't seem to go down, Freedom just settled a big debt, and settled other debts for 1/2. I trust and recommend them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Lillan,

    We are so grateful for your wonderful review and thrilled to know we are not only providing stress relief, but also debt relief. Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    I was nervous to make the first step to get out of debt. The debt consultant I had helped me through and was excellent in presenting the program and what my options were. By the end of our conversation I felt such a sense of relief. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jeanne,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Our consultant, Cory, was very pleasant. He seemed very knowledgeable with how FDR could help my husband and I. Cory was patient and thorough. The welcome call was a bit long. The client enrollment specialist wanted some information about our credit cards that I could have been prepared for had I known ahead of time. Had I been prepared our call would have been much shorter.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Julia,

    Thank you for your honest review and feedback. We hope that the remainder of your program progresses smoothly and we look forward to helping you meet your goals of financial freedom. Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed Dec. 20, 2017

    I am not happy with the bi-monthly withdrawals. I’ve accumulated over 300.00 in overdraft fees because you have not kept with our agreed upon dates of the 4th and 19th of each month. I’ve already called about this, but it continues before the 1st and 15th each month(payday). Very costly and disappointing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Carole,

    We are sorry to hear of your frustrations and trouble with the deposit dates. Please reach out to our Client Services department immediately so that we may assist you and prevent further issues with your deposits.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Patsy ** made my experience very worthwhile and she took the time out to make sure I understood how everything worked. I really appreciate her!! She also called to check up on my progress with creditors and gave me helpful information on what to do and what not to do when it came to payments between me and the companies.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Qushanna,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceOnline & AppStaff

    Reviewed Dec. 20, 2017

    Very helpful and professional. Our adviser Frank was on the phone with us me and husband 3 hours. Thank you Frank and Freedom Debt Relief. I would like to say that have not called since the first day and when I tried looking up my account the app said my SSN# was invalid??? What’s up with that I know my own SSN#.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Donna,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 20, 2017

    Amazing support from amazing people. They are with you until the entire process is finished. And if you miss something they will let you know so you can make it right. I will definitely recommend this to my friends. Hopefully they can sign up for it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ivan,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 20, 2017

    The gentleman was very courteous and knowledgeable. He was very patient and answered all questions. He made sure I fully understood my responsibilities and what part the company plays. This should give me a peace of mind and a better way to dissolve my debt problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Portia,

    Thank you for your positive review. We are glad that we are able to assist you in meeting your goals and becoming debt free. Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 20, 2017

    I am extremely disappointed in how FDR has managed my debt consolidation and would like a Senior member of the FDR team contact me discuss. I am considering cancelling my program and moving to a new debt consolidation company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Anthony,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Dec. 20, 2017

    He was Helpful, friendly and made me feel comfortable. I was able to explain my situation without feeling embarrassed. I understood everything and gave me options on payments. I felt that I did not have to go through a bankruptcy in order to get my accounts to a zero balance.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Janet,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 20, 2017

    Freedom Debt Relief has made it so simple for me to turn things around and back on the right financial track. Everyone is friendly and helpful and the Client Dashboard provides a great way to track your progress. Thank you FDR!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Suzanne,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Dec. 20, 2017

    They're great and handle things that you don't know you have to do. At this time you are already so stressed out and your mind is in the fog. They tell you what it is you need to do and with much of it they just handle it and they make your life so much better eliminating so much of the stress one has when things like this happen. Great place if you are in debt. Call them. They can help and they will guide you through on what needs to be done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kathy,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Sherry ** was amazing. Kept me up to speed and everything went smooth to sign up. She called me after and before and was able to assist with all my questions. Sherry also let me know how it works and how the company will fight to get me the best compromise in debt relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jessica,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    You all are very friendly with the people that call you all. To help us get out of debt. Thank you. I would tell a friend about you in a heartbeat. I have already told one person about you all. And she is going to look into it. To see what you all will offer her for debt problem.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kimberlea,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Dec. 20, 2017

    Hannah was a absolute angel. I've never worked with anyone more patient and knowledgeable, a joy to work with. So efficient and friendly. I couldn't have got through the process without her. She deserves a huge raise in pay. Thank you so much for everything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Brian,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    Frank was extremely helpful and very patient. I really appreciate him. He really helped me in every possible way he could. He is a star indeed. He stayed on the phone the entire time helping me to make this decision that will make my life a little easier. A big thank you to Frank.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Rose,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 19, 2017

    Rhonda was so incredibly helpful, patient, and wonderful. She made my experience working with FDR seamless and gave me peace of mind. She answered my questions thoroughly and carefully- explaining all the details to me and it was very easy to understand the process and outcome. Communication was easy.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Talia,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 19, 2017

    Brandon ** has been most understanding. He listened to my needs and wants. He answered all questions and even confirmed I can reach out to him with further questions if I need assistance. Exceptional service and I thank you Brandon for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ivana,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 19, 2017

    David was awesome to work with! I ask a lot of questions and he kindly answered all of them. I truly feel like I’m on my way to a “fresh start” thanks to Freedom! Looking forward to a debt free future. David keep being fantastic!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Traci,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 19, 2017

    I really felt like I was swimming in debt and felt I couldn't move forward. I'm constantly stressing and can't live my life in peace. When I spoke with Diana for once in a while I felt hope. I'm looking forward to working with you guys and finally live my life without unnecessary stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Elizabeth,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    I known I'm all most there with my program, this will help me so much and take the problem away from me. I glad I did this. It will help me out very much. When I call and talk to a person about a problem, they help me out very much. I would recommend to a friend's. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Douglas,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2017

    Today I had a great experience with Rhonda. She explained everything and answered any questions I had asked. I didn’t feel pressured and I felt as though I was talking to someone whom actually cared. It was a nice change from other experiences I’ve had in the past with conversations over the phone. Thank you for the great experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Hannah,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    Good response with your debt. Easy to talk to and ask a lot of question and get a great answers. Describes how it works, what you are going to and how long it will take. Plus they have people to deal with all types of situations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Steven,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Reviewed Dec. 19, 2017

    I too thought they were doing a bang up job helping resolve my debt. That is until the last account was left to resolve. Now they have enough money in the account to resolve that debt in full and it has been there for 6 months. The account is on a "strategic hold" as they say. It was escalated 5 months ago and when I question them now they say escalating it does not guarantee anything. Then they offer to escalate it again. What a scam just to keep you in the program. I too will be screaming from the rooftops, online forums, blogs and anywhere I can to warn everyone of this company and their tactics.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Dan,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 18, 2017

    I'm very impressed on the service I received. I would be happy to tell other about the program. I think this will help not only me but a lot of other friends and family members. I'm just starting the program. Let's see how the rest of it goes, to get to the finish line of paying all my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Milton,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Dec. 18, 2017

    Everything was explained in terms I could understand and I was walked thru all processes and really appreciated Chris's help. I appreciate the fact that they have my back and will stand by my side thru it all at least. I hope they will be there for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kenneth,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 18, 2017

    This was very helpful and Cory was prompt concise and easy to understand. I would differently recommend this program to anyone that I know who is going through any kind of debt stress. Thank you very much for the great experience. This will be huge in my getting back on my feet and being stress free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jesus,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Dec. 18, 2017

    My representative was smart and knowledgeable and courteous. Alfredo made my day. My case was a difficult one. My representative stuck by me helping me to achieve my goal. This program has saved me from most of my hardship that I was going through. Freedom Financial has taken the stress out of my life. Thanks Alfredo. I will be recommend this program to my family and friends. Satisfied!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mona,

    Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed Dec. 18, 2017

    Was able to find and get the help I needed!!! Falling behind on payments can be stressing, so glad this agency exists!! Aaron was friendly, respectful and clear on every detail about the application and process. Please recognize this agent!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Avilia,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 18, 2017

    I wanna truly thank my Lord Jesus Christ first for all the great work he does in my life, in that same respect I wanna give thanks and appreciation to Adam ** for having God put him in my path to help me with such a huge burden on my shoulders I've been having. For such a young person that I am I'm dealing with a lot on my plate but thanks to God and him I've found a great solution not only for me but for others too since I would be recommending him to friends to resolve and fix many of my debt problems. Thanks again Adam. Keep up the magnificent work and may the Lord continue to bless you in health and life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Martinez,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    I was deeply ashamed of my finances but pulled enough courage to call Freedom Debt Relief. Jason was very professional and honest. He answered every email, concern or question. He treated me with dignity and truly listened to what I am going through. I really was in need of someone who would help me. This man is an excellent professional! Your company should be proud of his services and expertise. Companies look for this type of service in their employees. It was a great experience during a very hard time in my life. I read the reviews and I made the call. I am so happy I did! Jason ** you are a 5 star in my book! Wish I could give you 10!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Cynthia,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Dec. 18, 2017

    When I start with Freedom I was afraid a little. Too many agencies. They said they want to help you but they steal your money. But when I receive the offer for my first settlement I was so happy. I check my credit score and is already going back up. Thank you Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Fruto,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Dec. 18, 2017

    I should have taken care of my debt instead of this service. I don’t think I benefited at all. Still paying same amount and was informed by one of the customer service that nothing was paid yet until I reached a percentage and on top of that I am paying them a high percentage. A mistake on my part.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Aida,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Dec. 18, 2017

    I'm very pleased with the way I was spoken to and treated. They were kind (Jake) and explained everything I needed and wanted to know. I would refer them to anyone. I only wish my daughter knew of you before she got 4,000 taken from her by 321. You guys FDR are the best. TY!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Michele,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 18, 2017

    FDR is certainly a great organization to work with solving debt problems. They are all very professional and helpful for all your needs. They sure took the stress and worry off me. I would recommend them for anyone with debt problems. They are fair and honest and I was so happy to have chosen them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Susan,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed Dec. 18, 2017

    They said my debt would be resolved by end of August 2017. My payments were complete as of September, but they still try to withdraw the monthly payment and charge me a monthly service fee. My calls to them leave me no resolution. Their customer service reps give me a run-around. And they continue to charge their monthly service fee. Currently, my balance is over $1700 and they have not called me or mailed me any graduation info. I will need once again to request the stop of payment withdrawals and to visit this with my bank.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Debra,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase

    Reviewed Dec. 18, 2017

    I had credit card debt for many years and it was paralyzing. I became depressed and never thought I would be able to get out of debt in my lifetime. Then by some miracle, I clicked on an ad from Freedom Debt Relief and my journey to financial freedom began. It was a bumpy road and tough at times, but without them I would never be where I am right now, with my last payment in less than a week. Thank you!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Sue,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 18, 2017

    Debt situation getting worse. They keep taking my money but nothing gets resolved. Settled a few on my own. Gonna do the rest myself and minimize the damage Should of never got involved. Most creditors will work with you. are compassionate and understanding.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Rose,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Resolved outside ConsumerAffairs
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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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