Complain about a product or service

Furniture is one of those things that should be pretty simple, but it often doesn't turn out that way. Very often, the stuff doesn't show up on time. When it does, it's damaged or not what you ordered. Even worse, furniture stores have a bad habit of going out of business; when that happens those who've made deposits or set up layaway plans lose out.

Below are some complaints that are typical of what you can expect to run into. Note that they're by no means confined to discount or low-cost stores. If at all possible, we recommend that you borrow or rent a truck or van so you can buy furniture and take immediate possession of it. You may break a sweat, but at least you'll know what you're getting.

Furniture
A, B, C A Star Furniture, West Covina, CA Aaron Rents American Home Interiors Arnold's, San Diego Ashley Furniture Bassett Direct Beck's Furniture, Rancho Cordova, CA Breuners Home Furnishings Arnold's Furniture, San Diego Broyhill Carolina Leather Carolina Sofa Factory Castro Convertibles Chairs1000.com City Furniture, Tamarac, FL Colortyme Rent-to-Own Comfort Direct Courtyard Creations Crib & Teen City Cymax.com D, E, F, G Defy Supply DirectBuy Ellen's Futon, Fairfax, VA Ethan Allen Evolutionary Office Farmers Furniture, Dublin, GA Fiesta Furniture, Rutherford, NJ Fortunoff, Westbury, NY Furniture.com Furniture In Motion, Melville, NY Furniture Liquidators, Ontario, CA Furniture Plus, Bronx, NY Furnitureland South, Jamestown, NC Gavigan's Home Furnishings, Linthicum Heights, MD H, I, J Hampton Bay Harris Furniture, Jonesboro, AR Home Living Huffman Koos IKEA Island Furniture, Melville, NY Jason's Jennifer Furniture Jerry's Patio, Pompano Beach, FL Junction Furniture JRA Furniture	K, L, M Kagens Furniture, High Point, NC Kane's Furniture, Florida Kids Quarters KidsFurnishings.com Lacks Furniture, Pharr, TX La-Z-Boy Galleries Levitz Furniture Macy's Mansion Furniture, Elizabeth, NJ Marlo Furniture, Rockville, MD Martha Stewart Modern Line Furniture, Rahway, NJ N, O, P, Q Nationwide Warehouses, Bronx, NY NC Furniture Unlimited, Greensboro ncfurniturebuydirect.com New Generations North Carolina Furniture For Less OneClickFurniture.com OSullivan Office Furniture PaylessRugs.com Pool Tables Direct Pottery Barn R, S, T Reeds Furniture, California Rent-A-Center RoomsTo Go RoomsUnlimited Route 110 Home Furnishings, Farmingdale, NY Sears Home Life Sears Shop At Home Seaman's Furniture Select Furniture Outlet Senate Furniture & Mattress, Soquel, CA Shopseating.com Stainsafe The Room Place, Lombard, IL U-Z Upscale Furniture Outlet, Norcross, GA Wall Furniture Outlet Williams-Sonoma Woodlife Workshop, Egg Harbor City, NJ
Mattresses & Sleepware
1800 Mattress Aerobed Beds To Go Craftmatic Beds Future Rest Jamison Bedding Mattress Direct Mattress Discounters Mattress Firm Mattress Giant Mattress Warehouse	MattressMax Sealy Mattress Sit 'n Sleep Serta Mattress Select Comfort Corp. Simmons Mattresses Sleepy's Stearns & Foster ZeroGravityBed.com
News & Resources
Inside the Mattress Mafia Consumer Reports Tests Mattresses, Results Inconclusive Common Furniture Problems Layaway? No way

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