AmeriFreight Auto Transport Reviews

My daughter lives in California and I gave her a car. I live in Maryland and I didn't feel like driving it out there. I looked on the internet and I found an article by U.S. News and World Report ranking all kinds of car shipment companies. AmeriFreight was listed at the top. So, I started the process with them. Getting things set up was super easy and when you go to their website, it's very clear what to do. They had all kinds of instructions and examples. They even had videos and a form to fill out. Then they ended up calling me to explain some more things and get the ball rolling.

I had a vehicle that I was trying to get transported across the country. It was about 2,000-plus miles that I did not wanna put on the vehicle and I also wanted it in an enclosed trailer. I had attempted about a year ago to get a freight company to do this for me and about three other freight companies were unable to get me a driver scheduled in the time frame that I needed. It was over the course of several months that I had worked on it. So, once I got in a position to start working on that transport again, I looked for another company that I had not looked into before, which was AmeriFreight. They had very good reviews online, which is why I chose them.

The shipper I usually used quit hauling cars. He's got into other areas of logistics. I was going on the internet, and I checked out reviewing sites that I have some trust in. AmeriFreight had good numbers, and the reviews from the people who were reasonably articulate about it said they were good. So, I gave them a call. I bought a car in Pennsylvania and had it shipped to Northern California.

My son-in-law used AmeriFreight, and they did a good job. He referred them to me when we moved from state to state. It was awesome when we set up the transport with them. The lady I dealt with was amazing. I didn't want to deal with anybody else. She went through everything with me and was really caring. We even had somebody who had picked up the job beforehand, but she looked up all the reviews for me and said that she would recommend for me not to go with them. She knew I was really particular, and I didn't want my car damaged because it's a nice car. She went above and beyond and sought out only 5-star reputable people that they had worked with in the past so we took a couple of days until we found someone I felt comfortable with.

My son needed a car, and AmeriFreight had shown pretty decent reviews. Setting up the transport was more difficult than I thought it would be because the location that the car was going to be shipped to was Boise, Idaho. It just seemed like there was no transport going to Boise, Idaho, and it was a little frustrating. I talked it through with my son, and we chose a location in Utah, then it seemed like it went quickly. For some reason, to go to Boise, Idaho, it was hard to get a route. It took at least a couple three weeks, but once we changed the location, it went relatively quickly.

I needed to transfer my son's car back home after he graduated from college. I did online and AI research and my AI research identified AmeriFreight as a reputable mover with a lot of good reviews. I also got multiple bids and theirs was competitive. I had a good call with them and liked who I talked to. They sounded professional and reasonable. Setting up the transport was simple. The rep was great. She was very communicative and really easy to reach. The drivers were communicative and they did their own research to determine what would be a good pickup or drop-off spot. They made it really easy for my son to manage. AmeriFreight gave me peace of mind.

This is our second time using AmeriFreight Auto Transport. Anytime I had a question about anything, my point of contact for the last two moves for our three vehicles has almost responded to me almost immediately, if not within an hour. I would get a text that she was off that day, and she would still call me. She was great. We plan on using AmeriFreight again.

We just recently worked with AmeriFreight to have our car shipped from CT to FL and it was a very pleasant experience. Robyn was the coordinator we worked with and she was wonderful. Robyn was very patient with us, it seemed she was always on duty because she quickly returned our phone calls no matter the time of day/night. She set us up with a very good carrier who actually delivered our car one day early than planned. I would definitely use AmeriFreight again and highly recommend them.

We looked at reviews of several moving companies, and AmeriFreight was highly rated. So, we contacted them first, and regarding their customer service, they were responsive and got us quotes quickly. The rep was very easy to deal with and available. There were very few options, though. It was like, “We're gonna take your car from California to South Carolina.” How much does it cost, and what do we need to do? There weren't a lot of variables. But they explained it several times because it wasn't really that clear to us. 

My son was moving all the way from Oklahoma to Florida for college and the rep at AmeriFreight was wonderful and professional. Everybody was great. They let me know the estimated time the car was going to be there. They did good.

I had used AmeriFreight and they got my truck to where it needed to go. I went with them again and whoever ended up in charge was excellent. If I had any questions later and emailed her or called her, she always responded back, which meant a lot to me. I didn't have to chase people. The quote was fair too. The only thing I had an issue with was the pick up was a couple of days late, but the rep kept track of it for me because I had a deadline to get it to the West Coast. I was concerned I couldn't meet that deadline if it was picked up any later. A couple of days later, they managed to get it, and that part went smoothly as well. The vehicle got there on time. I'd recommend them.

If every company worked like AmeriFreight Auto Transport, everything would be great. It was a good experience all around. They were good on every end. I talked to them, and the people were friendly. The broker was nice, helpful and communicative. All the agents and people who connected me to different people were good. They even will communicate by text if that's what you need, and they will work with you good. Also, I liked the service they offered, and the price was reasonable. I had some hiccups on my end, and they worked with me well. They contacted me when they got their side of the stuff done right away, and no complaints. My car arrived just like it started out. AmeriFreight is a good company to use.

Mickey ** helped facilitate a smooth and seamless car shipping!

I was moving a car from Green Bay to New York for my son at college. I liked the simplicity of the process with AmeriFreight so I used their service. The communication was prompt and concise. Everything went a lot easier than I anticipated. I was getting updated about four weeks prior to the actual pick-up date and I was updated weekly with the bid process in retaining a carrier to collect the vehicle. As we got closer to the pickup date and within three days of pick-up, we had daily communication of, "Here's the carrier, the carrier's name, the number," and reconfirm the pickup and delivery address. On delivery, there were no issues with the vehicle. I would use them again when it's time to move the car back home, and I would highly suggest them to family and friends..

First time using a car transport service. Robyn was very helpful and walked me through the process which was straightforward, and answered all my questions along the way. I would recommend!

We worked with another transport company, but they weren't doing too well, and the customer service wasn't good. I was looking online and AmeriFreight was rated pretty well. I gave them a call and Gina was the one who started helping me at first. She's been great ever since. We normally ship pickup trucks or cargo vans, and AmeriFreight's customer service has been the best since we've switched to them. We're very happy and we love working with AmeriFreight. It makes it real easy and stress-free. The drivers show up on time and I know I can get them a vehicle and trust them. I know Gina is going to put in the work to make sure we get ours delivered as fast as we can, if there's a deadline where we need it by.

We were moving, and AmeriFreight had better reviews than the other one. It looked like their bidding process was a little bit more streamlined and some other companies had some weird cases where they were charged more along the way. AmeriFreight didn't seem to have that. The rep that I dealt with was really helpful. She explained the process because I was worried that nobody would take my car 2,000 miles and I wasn't going to drive my kids in there. So she guided me through the process and said, "We find out on this date who wants to bid on your car," and then she gave me price changes and she also allowed me to counter them. So I liked that because I was able to get something a little bit cheaper, but still a good person.

I first heard about AmeriFreight Auto Transport from the internet. I heard bad things about shipping vehicles, but it was okay. I found AmeriFreight very easy to work with. I talked to them regularly. They did a good job. My car arrived just fine. If I need to ship another vehicle, I would use them again. They did a good job, and I would recommend them.

I recently contracted with AmeriFreight to have a vehicle shipped to San Jose, Ca. from Decatur, Al. Jennifer ** was excellent to work with, great communicator about what would transpire. Everything was just as she said it would be. Of the three quotes I received, AmeriFreight had the best quote. I found them by an AI Google search for the top brokers for shipping vehicles. The Carrier that brokered the job, S Line Carriers, LLC out of South Carolina, was professional, articulate, on time picking the vehicle up and with my son on the delivery!! Excellent service with the Carrier and AmeriFreight! Thanks ya'll!!!

The transport was a bit pricey, but setting it up with AmeriFreight Auto Transport was easy. However, the movers delivered a day late because they picked the car up the following day that it was supposed to. But it was fair. Also, the driver was nice. The car was in good condition because my daughter didn't complain. Everything's fine.

Samantha did an amazing job keeping me informed on when bids came in and helping settle my nerves about making sure I was getting the best deal! She stayed in touch throughout and helped me feel comfortable making a big decision about who I entrust with my car. I would 100% book again with AmeriFreight Auto Transport!

Great experience from start to finish. My vehicle was picked up and delivered quickly and arrived with no issues whatsoever. The entire process was smooth and professional. Samantha was excellent throughout the process. She was very communicative, kept me updated along the way, and was always available to assist with any questions or concerns. Her professionalism and customer service were top-notch and made the entire shipping process easy and stress-free. I would definitely recommend AmeriFreight and Samantha to anyone looking to transport a vehicle. Excellent service all around!

I had a car in another state and needed it transported. The person I got the car from had used AmeriFreight before, so I used the same service. Everything was good when I set up the transport. Everything was exactly what they said it would be, and it all worked out. The driver came as far as he could during the drop-off and provided great service. I sat there and talked to him for a few minutes and had a good time. When the vehicle arrived, it was in the same condition as it was before it got picked up.

I had a very great experience dealing with AmeriFreight who had my disabled vehicle transported from Portland, OR to Salinas, CA where it will be repaired by a trusted mechanic. I paid a decent price and time to get it delivered was quick and easy. Samantha ** was in contact with me to dispatch a driver to my pick up location who was able to work with my busy schedule. Awesome work, great service. Will highly recommend my friends and anyone else.

I used AmeriFreight to transport my car from Georgia to Washington for an internship this summer. Their reps are informative and responsive. They answered all the questions I needed in a timely manner. Everything was great and I'm gonna use them again any time I need to ship a car.

I bought a car from Dallas, Fort Worth area, and I was shipping it back to my house in the Salt Lake City area. I picked AmeriFreight's rate, but when they called me, the rate was different because of fuel prices. The price was not what was advertised online so that was a little disappointing. But overall, the transport driver was great. He was very helpful. They were also accurate in their delivery timelines.

We were moving and we needed to ship our SUV and sedan for 2,000+ miles. We liked AmeriFreight's customer service, so we went with them. The lady that helped us was really knowledgeable and she was able to arrange the transport really quickly. She was really nice. She asked me what we needed, and figured out the best solution in 10 minutes. The communication was pretty good, too. They let me know any updates and answered when I had questions. Then, the vehicles were delivered in the same condition as when they were picked up. I would recommend AmeriFreight and if I were to ship a vehicle again, I would use them. I would be nervous to use anybody else. So, I still would be cautious and if they weren't available, I wouldn't probably jump on it.

I needed to have a car moved for my goddaughter from Illinois to New Jersey, and I was searching for transportation or logistics companies that can do that. AmeriFreight probably had the best ratings and when I called the customer service rep, they were nice and on time, which is why I decided to go with them. Setting up the transport was easy. AmeriFreight is a broker and they put out bids, and then they collect the bids from different transportation companies. They came back with a couple of options and I was able to select which moving company I preferred. They also presented each company with a rating and some reviews. So, I was able to select based on price and reviews.

Samantha did an awesome job. Great follow-up and service. Highly recommend.

I was pleased with AmeriFreight Auto Transport. I had a positive interaction with them and you should use them. We had issues on when the car would be picked up because it's not guaranteed to be picked up the date that I was told. It was changed three times, and I was a little disappointed with that because, at one point, I was given a date that I would have already left Illinois, and no one would be there to pick up the car. I was concerned with that. But in the end, they made it right, and were able to pick the car up while I was still in Chicago. Everything else went well. Once the car was picked up, I got updates every step of the way. Whenever I reached out to whomever I needed to, I got an update, and the car was delivered a day ahead of time. I'm gonna use AmeriFreight again.

Just glad that I’ve got the quotation that was given to me. Also, my car was delivered earlier than expected without issues. I was able to put some of my stuff in the car to lessen our load. Ivan, the truck driver was nice and trustworthy. This is our first time to have my car transported and my overall experience is very good. Highly recommended and I will get their service again.

We had a very positive experience with AmeriFreight. The agent, Samantha, was very helpful in explaining the process, charges, and timelines and was able to arrange for pickup and delivery that fit our needs. The driver was polite, and the car arrived safely and in good condition. If we had to ship again, we would use their services.

I had a very good experience with my agent, Raz, who helped connect me to a carrier.

⭐⭐⭐⭐⭐ Excellent Customer Service – Thank You, Raz! I want to recognize Raz for the outstanding customer service she provided while helping us with the shipment of our son’s vehicle from California to Marietta, Georgia. Shipping a vehicle across the country can be stressful, especially when you’re trying to make sure your son has his car when he needs it. Raz was extremely helpful, professional, responsive, and reassuring throughout the process. She kept us informed, answered our questions, and made sure we understood what was happening with the shipment.

Excellent customer service. Samantha worked really hard to find me a reliable carrier at a reasonable price.

Christine was so helpful in explaining the process and everything went exactly as she said it would. We loved the carrier we were matched with and had a very good experience overall. After speaking with other companies I am so glad we picked this one for their excellent reputation and professionalism.

We recently shipped two cars from Colorado to North Carolina through AmeriFreight and are incredibly grateful to Raziah (Raz) for her help and guidance throughout the entire process. It was our first time shipping vehicles, and we were quite anxious about how everything would work out. We initially received estimates from a handful of companies. We kept coming back to AmeriFreight because Raz took the time to explain the process and answered all of our questions with care. We also searched for AmeriFreight reviews on multiple platforms and were overall pleased with what we read. We felt the estimate we received was realistic as well...not the lowest or the highest.

Samantha was amazing! I booked it pretty early but she reached out every so often to remind me she was still involved and how the process was looking. When it came to crunch time she really helped me understand everything as well and helped me get a great deal!! 10/10 experience with her, it could not have gone smoother!

I worked with Raz at AmeriFreight to ship two cars from California, one to Michigan and one to South Carolina. Raz was great to work with, explained the process to me (I am not a car shipper or familiar with the industry) and was quick to respond when I had questions. Everything went as promised and the cars were delivered without issue.

Robyn was amazing; she was detailed and attentive.