AmeriFreight Auto Transport Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
Helpful Reviews
What is AmeriFreight Auto Transport?
AmeriFreight is an auto transport broker that works with a network of reliable carriers to help consumers transport their cars and other vehicles across the lower 48 states, Canada and a few other select locations.
AmeriFreight offers a price guarantee, so the price you are quoted is the price you will pay. AmeriFreight also offers several discounts, so be sure to ask if you qualify for any of them. AFTA gap coverage covers unexpected damages, so customers can have peace of mind knowing their car is protected. AmeriFreight can ship motorcycles, automobiles, trailers, RVs, boats, classic cars and trucks.
How does AmeriFreight Auto Transport work?
Here’s an overview of how the vehicle shipping process works with AmeriFreight:
- Get a quote. Call AmeriFreight or use its online quote calculator tool to get a quote for your vehicle, location and timing.
- Confirm your order details. Make sure you have provided all the necessary information, including your vehicle’s year, make and model, any modifications, pickup and delivery locations, and timeline.
- Accept an offer. Review your options, choose from the available carriers and pay the deposit.
- Prep your vehicle for pickup. Remember, your car must be cleared of all belongings before shipping.
- Inspect your vehicle. In the presence of the driver, do a thorough inspection and document the condition of the vehicle before transport. You’ll do the same when the vehicle gets delivered to review if any damage occurred during transport.
What are AmeriFreight Auto Transport's shipping options?
AmeriFreight offers a range of shipping options, vehicle types and added protections to fit different needs. Here’s a clearer breakdown:
Shipping locations
- Ships within the contiguous United States
- Offers transport to Canada
- Provides service to select international locations
Vehicle types transported
AmeriFreight can ship more than just standard cars, including:
- Motorcycles
- RVs and trailers
- Classic and luxury vehicles
- Trucks
- Boats
Shipping methods
You can choose to go with enclosed shipping for cars that need additional protection. Door-to-door shipping is AmeriFreight’s most popular option due to its convenience — this means your car will be picked up at its current location and dropped off exactly where you want it.
Additional protection: AFTA gap coverage
AmeriFreight includes optional AFTA gap coverage, which helps cover certain unexpected costs if issues arise. Coverage includes:
- Up to $2,000 for insurance deductible coverage
- Up to $800 for minor damage
- Up to $350 for broker deposit paid for cancellation of shipment
- Up to $350 for lost, stolen or damaged keys
- Up to $50 per day for rental car reimbursement if delivery is delayed
To qualify, any issues must be reported within 48 hours of delivery.
How much does AmeriFreight Auto Transport cost?
AmeriFreight notes that costs range from $500 to $2,000 to ship a sedan on open transport. Looking at the numbers on Amerifreight’s site, we estimate the average cost of a cross-country auto transport is about $935. Several factors will affect the cost, like the season, vehicle condition, vehicle size, distance traveled and popularity of the route.
You can use AmeriFreight’s rate calculator on their website to get a better idea of how much it will cost to ship your vehicle. AmeriFreight also has a chart listing estimated prices for several popular routes, and the company provides discounts for military, first responders, students and seniors.
| Pickup | Dropoff | Cost |
|---|---|---|
| Washington, D.C. | Fort Lauderdale | $750 |
| Atlanta | Los Angeles | $850 |
| San Francisco | New York City | $1,050 |
| Houston | Spokane | $1,250 |
AmeriFreight Auto Transport FAQ
Where is AmeriFreight available?
AmeriFreight can ship vehicles within the contiguous United States, Canada and select international locations.
Is AmeriFreight a broker or carrier?
AmeriFreight is an auto transport broker, which means it works with a preferred network of carriers to ship your vehicle or fleet to its destination.
Is AmeriFreight legit?
Yes, AmeriFreight is a legitimate auto transport company. We like AmeriFreight’s transparent pricing as well as its gap coverage that covers your car in the event of unexpected damages. We also like that the company ships trucks, motorcycles, RVs, trailers and boats in addition to cars. AmeriFreight reviews mention a smooth auto transport process and, since that is what most consumers are looking for when transporting a car, we recommend using AmeriFreight.
Are AmeriFreight customers satisfied with its staff?
The 467 recent AmeriFreight reviewers who discussed staff focused on the drivers that executed their vehicle’s shipment and delivery. 96% of those customers were happy or satisfied, ranking AmeriFreight sixth among car shipping companies on our site.
Many reviewers told us their drivers were communicative about their ETAs and worked hard to coordinate smooth pickup and delivery, even in tight neighborhoods.
Just a few reviewers described a negative experience with their drivers, usually stemming from damage to the vehicle or a lack of communication about delivery timelines.
Are AmeriFreight customers satisfied with its customer service?
95% of 286 recent AmeriFreight reviewers who mentioned customer service were pleased, like Xavier from El Paso, Texas: “Jennifer is full of patience, kindness and reliability. She went above and beyond to make everything as smooth and straightforward as possible, all while offering an incredibly reasonable price.”
AmeriFreight’s reviews on customer service rank the company sixth among auto transporters on our site.
Many reviewers praised AmeriFreight’s customer service reps for their communication throughout the process, especially their initial explanations of the auto transport process and regular status updates during shipment.
Are AmeriFreight customers satisfied with its punctuality and speed?
Of 229 recent AmeriFreight reviewers who talked about punctuality and speed, almost 97% were satisfied or happy with the timeliness of their car shipping experience. That ranks AmeriFreight sixth among auto transporters on our site.
Reviewers generally reported their vehicles’ pickup and delivery were on time or within the provided window.
“We had no issues with pick up or delivery - everything was more or less on time,” said David from Merion Station, Pennsylvania. “I would definitely use AmeriFreight again for car shipping needs.”
Are AmeriFreight customers satisfied with its pricing?
230 recent reviews of AmeriFreight mentioned price, and reviewers largely felt that AmeriFreight’s auto transport costs were reasonable. Some customers noted that their broker was willing to negotiate with them or offer a discount to arrive at a mutually agreeable quote.
Ultimately, 96% of recent reviewers who mentioned price were happy or satisfied, ranking AmeriFreight seventh among auto transport companies on our site.
AmeriFreight Auto Transport Reviews
Filter by Rating
- (3,498)
- (730)
- (212)
- (100)
- (130)
Popular Mentions
- 4,876,457 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,876,457 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 26, 2025
Order #**. This was my second time using AmeriFreight, and once again, the experience was outstanding from start to finish. Samantha ** went above and beyond with her follow-up, making the entire process smooth, stress-free, and incredibly easy. She stayed in touch every step of the way, answered all my questions promptly, and ensured everything went exactly as planned. It’s rare to find such consistent professionalism and personal attention, and Samantha delivers it flawlessly. I will absolutely be using AmeriFreight again and highly recommend their service to anyone in need of reliable vehicle transport.
Hearing that Samantha made your second transport smooth from beginning to end really means a lot. Her professionalism and care are a big part of what we strive to deliver for every customer. We’re grateful for your recommendation and glad we could earn your repeat business.
Reviewed Aug. 19, 2025
We brought our car from Florida to California, Amerifreight was super professional and we were in Kristin's care, she guided us step by step to the success in transporting our car. The car arrived before the agreed date and during the days of the trip Kristin was in direct contact with us, super polite, attentive and extremely professional. If you need vehicle transport, this company is responsible and look for Kristin!!!
We’re so glad Kristin was able to guide you step by step and make your Florida to California transport such a smooth experience. It’s wonderful to hear she kept in close contact, was professional throughout, and that your car even arrived ahead of schedule. Thank you for trusting AmeriFreight—we’ll be sure to share your kind words with Kristin!
Reviewed Aug. 18, 2025
I had a fantastic experience working with Raz (Order #**) from AmeriFreight! She assisted me every step of the way during my car shipment from Florida to Washington. Raz was incredibly responsive and answered all of my questions and concerns in a timely and professional manner. She was also able to get my rate below the quoted price! The process was smooth and stress-free, thanks to her support. I truly appreciate her help and would highly recommend Raz to anyone needing vehicle transport services!
We’re so glad to hear Raz made your shipment from Florida to Washington such a smooth experience. It’s wonderful that she was able to answer all your questions quickly, keep you reassured along the way, and even secure you a lower rate than expected. Thank you for recommending her and for trusting AmeriFreight with your transport!
Reviewed Oct. 28, 2024
My experience with AmeriFreight as my auto transport service was amazing. I was moving from one state to another due to my military assignment, and they had the highest ratings and reviews. The quote they provided was reasonable too. What I appreciated the most was how quickly they arranged for someone to pick up my vehicle. They delivered on time as well.
Thank you for trusting us with your vehicle transport during your military move! We’re glad to hear that our team was able to provide prompt service and deliver your car on schedule. It’s our goal to provide a smooth experience, and we appreciate your wonderful feedback. Best wishes with your new assignment!
Reviewed Oct. 28, 2024
I recently used AmeriFreight to transport a motorcycle I had purchased about 1500 miles away. I chose not to ride it back because I don't have a license and it was easier to have it shipped. After researching numerous transport companies, I selected AmeriFreight primarily due to their competitive pricing and the helpfulness of their representative with whom I spoke—though I can't recall his name.
The entire customer service experience was excellent. They made the process straightforward, providing an accurate quote that was actually a bit cheaper than expected. The final cost of the service was more affordable compared to other companies, which made me very happy. Overall, everything was easy and affordable with AmeriFreight.
We’re so happy to know we could make your auto shipping experience both affordable and straightforward. Thank you for choosing AmeriFreight after comparing options. We're glad our service met your expectations. Enjoy the new bike!
Reviewed Oct. 17, 2024
I recently used AmeriFreight service to ship my child's car across the country to college. I spent weeks researching various companies and thoroughly looked into ten options before deciding on AmeriFreight because of their positive reviews and a helpful conversation with a representative named Harry. He seemed to really know what he was doing.
The process was smooth and well-coordinated. The AmeriFreight team was professional, always checking in and guiding me through the entire setup. I simply followed their instructions, dropped the car off, and that was it. My daughter received the car in Washington State with no issues reported, indicating that the car arrived in perfect condition.
The quoted price seemed accurate since I don't recall any discrepancies, which usually means it was correct. I would tell friends and family to use AmeriFreight. The customer service deserves a five-star rating, and the experience overall was satisfactory.
We’re so happy to hear that Harry and the team provided a smooth experience for you and your daughter. Thank you for your trust, and we appreciate your five-star rating!
Reviewed March 6, 2026
My son bought the car here and moved to Texas. I set up the transport with Amerifreight and the experience was super easy. They were very responsive and answered the questions in layman's terms. I put the request in midday Friday and by Saturday, not even 10:00, they called me letting me know there was a guy in the area and that he could be here in two hours. Then the guy called back that he could be here in 15 minutes.
The driver was fantastic. I have an open field across the street from my house and the guy was able to park right across the street from my house. It was 15 feet from my driveway. He put my mind at ease and was able to answer my text. It was Sunday when I texted them to confirm our drop-off times and he responded within 30 minutes. It was all very seamless. The car was there in two days. It was all super fast. The price could always be better, but there were no price increases, which was one reason why I went with Amerifreight. A lot of feedback that I got from other freight companies was surprise billing and increases during drop off, but I didn't have any of those issues.
Thank you for sharing this. It’s great to hear the process came together so quickly and that the communication stayed clear the whole way through. Finding a driver nearby that fast can really make things easier. Glad the delivery went smoothly and that the pricing stayed exactly as expected. We appreciate the trust.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed March 4, 2026
I was shopping for a transport because I was moving my vehicle across the country for a move. I researched about four companies and chose Amerifreight because of their reviews and the experience overall. The website was applicable for everything I needed to get reached out for. I had questions about how pricing worked and the familiarity with things, and the representative was really straightforward with how everything worked and gave great guidance. It was great. The quoting was very accurate when we got deeper into the process.
From the original website quoting, the price was doubled, and the representative was able to give greater information on what normal rates were for the distance. It all made sense. I have experience with logistics, so I understand that aspect of things. I didn't think that the website quoting was going to be that accurate to begin with because it didn't seem to make sense for the mileage to be so much and the price to be so little.
The original pickup was from Rhode Island and the drop-off was in Arizona. The original timing was supposed to be a four-day delivery. But unfortunately, it was during when we had the snowstorm. So the whole Northern Front was hit badly. It took an extra two days, but it was great communication from the representative from Amerifreight and the driver with what was going on. So it was no big deal. I directed the pickup, although I wasn't there, and from what I experienced, it was really straightforward. I had my folks give off the keys to the Amerifreight reps. They asked for the keys, said who they were, and were good to go.
Thank you for taking the time to share this. It’s great to hear you did your research and that the process made sense once you were able to speak with a representative and review the real market conditions for the route. Weather delays can definitely impact cross-country moves, especially during major snowstorms, but we’re glad the communication from both the team and the driver kept everything clear along the way. We appreciate the trust and are happy the transport from Rhode Island to Arizona worked out well.
Reviewed March 2, 2026
My daughter moved to California and I did a Google search, which was crazy. I got a kajillion emails and texts, and the main reason I chose Amerifreight was because of Samantha, who reached out through email. I liked how she explained the process in her email because I had no clue about the process. I ended up talking with her on the phone and she was so great that I canceled everyone else. I only wanted to deal with one person and I didn't speak with another one.
Our pickup and dropoff experience was a little janky, but that was all on the trucker's side and I know that Amerifreight can't control the truck drivers. They were supposed to come on Monday, and then we got a call on Saturday saying, "Meet on Sunday." We had already planned ahead to meet at the Costco parking lot. They didn't come out to our house because we already knew that a semi couldn't get turned around. Other than that, the driver had a great personality. He was polite and awesome. I observed that when he inspected the vehicle, he went around, took pictures and looked around the vehicle.
During dropoff, we weren't in California yet, so my daughter's roommate had to take possession at the house and that didn't go as smoothly. The delivery was supposed to be a certain day and they changed that. When they said they were going to be there, they were over an hour late. The communication was they had another car on there and they were having problems with that, but we didn't figure that out till later. I was getting multiple phone calls and then, "Oh, sorry. We called the wrong person." I thought, "What is happening?" My daughter's roommate was waiting for the driver and I felt bad for her and it was dark. Still, the truck driver got the vehicle to her and we finally got it all done.
All in all, Amerifreight had great customer service and communication. The price of the service was $200 more than what we originally got, but I know that's dependent on the truck driver as well and it was fine. It's just I was thinking it was going to be a bit less. That was what we originally were quoted, but Samantha explained that it's a quote. I understood the process and I didn't want to get started again.
Thank you for sharing such a detailed experience. We know how overwhelming it can be once your information hits those quote sites, so it’s great to hear Samantha’s explanation helped cut through the noise and made the process easier to understand.
We also appreciate your understanding of the parts that were outside our direct control with the carrier. Even when schedules shift or communication gets messy on the driver side, the goal is always to keep things moving and get the vehicle delivered safely.
Glad everything ultimately worked out and that Samantha’s support made the process easier along the way. We truly appreciate the trust.
Reviewed March 1, 2026
When I started to shop around a little, I had to be careful who I was doing business with because I had people calling me and talking like I've already agreed with them. I was surprised how fast my phone number got out among various routers. Amerifreight's quote was among the highest I received. I had prices as low as $700, which was significantly less money, and I started to do the math. I couldn't drive my pickup truck, which is a diesel, to Florida and back empty for $700. People can't always look for the cheapest apple in the basket because it's probably going to be bad. People have to have a certain amount of cost to make things profitable. I also read Amerifreight's reviews and liked them. I could not maneuver their website, so I did everything on the phone.
My pickup truck was going to be picked up on Tuesday, but it got picked up Monday night instead, which was all right. It was supposed to be dropped off on Friday, but we had a bad snowstorm that tied up the Middle Atlantic and the driver got waylaid in the DC area for a couple of days. He arrived Monday night, which was two days late, but Amerifreight made me aware of it. The transport was 1,400 miles and with a major snowstorm that was tying up the whole middle area, one has to expect it to be late. I blame that on the weather, which people have no control over.
The driver was nice, polite and spoke good English. He had an understanding of where he was going, not like what we hear in the papers and the news. He delivered the car nicely and we had a good conversation. He's a decent guy. When he called me, he told me he would be here around a certain time and he showed up. I have no way to tell if he would have been on time if it wasn't for the bad weather because it was bad weather, but I'm just as happy the driver got the car up here safe instead of trying to drive when the roads were so bad.
My pickup truck arrived dirty with exhaust fumes from the diesel truck and I understand that too. I got a car trailer and these trailers are designed to go down the road at 50 miles an hour, not to be in bumper-to-bumper traffic in a traffic jam. So I accepted that. All in all, Amerifreight was reliable to get the car here in one piece, and as long as the weather is good, I have no reason to think they wouldn't be on time. The communication was good. I was communicated with and kept up on what was going on.
Thank you for sharing your experience. You’re right that the cheapest quote isn’t always the most realistic, and we appreciate you taking the time to look into reviews and understand the process. Weather delays can happen, especially with major storms, but we’re glad communication stayed clear and that your truck arrived safely. Thanks again for trusting AmeriFreight.
Reviewed Feb. 22, 2026
I was leaving California and I had one more car than I did drivers. AmeriFreight offered me open transport and said that closed transport was almost double the cost and difficult to book. Their quote was competitive with other places that I got quotes from. The woman that helped me was upfront, straightforward, and totally professional. There were no silly games. Loot of places are like that, when you call them, they give you a quote and then go, “Oh, but wait, we're having a special but you got to lock this deal down right now.” When they start doing that, I just hang up on them.
The pick up and delivery went exactly as scheduled. The guy showed up when he said he would, and he was very efficient. His truck was clean and well maintained. He was clearly competent. He loaded the car up and left, and he delivered it exactly on time. He said he'd deliver it around noon on whatever day it was, and he showed up at about 11:45.
I made arrangements with the real estate company I bought my house from in Arkansas for the delivery. The driver dropped it off in the parking lot of the real estate company, and my Realtor took care of the car and washed all the road salt off and put it in my garage. The car was covered with road salt because it was transported through a snowstorm. I unreservedly recommend AmeriFreight. I did a lot of research before I shipped my car, and they did exactly what they said they were going to do. No price gouging at the end of the trip, no switching prices in the middle or, “Oh, wait, fuel’s more expensive.’ There are all kinds of games those guys play, but AmeriFreight didn't play any of those games.
That’s exactly how the process should feel. Straight answers, no pressure, and a driver who shows up when he says he will. We appreciate you giving us the opportunity to help with your move and are glad everything stayed right on schedule.
Reviewed April 30, 2026
I purchased a truck, which needed to be transported from Washington State to South Carolina. Once you express an interest, you get flooded with quotes and requests. So, I only looked at about five companies for consideration. I chose AmeriFreight for the communication I had with the agent who took up my request. She was very effective and had good, strong communication skills. She was informed and very knowledgeable about the subject and how the system worked. This was right before I even committed to using AmeriFreight. So, I was very positive about it. She helped educate me initially and then provided me with the kind of information I needed to make a decision. Once I made the decision, she was effective in terms of keeping me informed as to the status.
The vehicle was good when it arrived. I was in touch with the actual driver along the way, so that was helpful, and the driver had conducted an inspection before loading. Similarly, I was able to observe it being unloaded, and the driver conducted an inspection at the time it was being transferred over to me. Overall, I was pleased. AmeriFreight chose a driver who was already familiar with this destination and route. So, it made it very convenient to choose the most effective drop-off point.
Reviewed April 29, 2026
As a first-time customer shipping a vehicle, I wasn’t sure what to expect. My wife and I had just purchased a car remotely out of state, and finding a trustworthy transport company felt overwhelming. We spoke to several companies, but most of them simply provided quotes without much guidance. Harry ** at AmeriFreight was the one who really stood out. He took the time to explain the process in detail and made sure we understood what to expect at every step. His knowledge and experience gave us confidence, and his communication throughout the process was excellent. He worked to find us a good rate while also ensuring we had a dependable carrier. Even after delivery, he followed up to confirm everything went smoothly. That extra step made a big difference. Overall, a very positive experience and I would recommend working with Harry and AmeriFreight. Order #**
Glad your first experience went the way it should. We appreciate you giving us a shot.
Reviewed April 20, 2026
AmeriFreight and in particular, Michelle, did an outstanding job of keeping everything in order, informing me of the transportation process, pickup and delivery date. I am extremely happy and satisfied with her performance. I recommend her to all my friends who may need to relocate their vehicles. Great job!!!
That kind of communication and organization makes all the difference. Glad Michelle kept everything clear and on track from start to finish. We appreciate the recommendation and your trust.
Reviewed April 20, 2026
This was my first time shipping a vehicle. Luckily I called Amerifreight and Harry ** was my agent!! Harry was very thoughtful and patient. The carrier was also excellent and my truck was delivered promptly and in perfect condition.
First-time shipping can be stressful, so having someone patient and thoughtful guiding you makes a big difference. Glad Harry took good care of you and everything arrived right on time and in perfect condition. We appreciate the trust.
Reviewed April 18, 2026
The lady that I talked to at AmeriFreight was pretty good. She did a better job explaining stuff than other people. She was honest. I trusted her. AmeriFreight had a few things where they changed the timeline and they had somebody who was going to ship for me, and then they backed out and they had to reschedule it. The rescheduling didn't bother me because I wasn't in a big hurry. But it's just, are you going to trust they're not going to screw your car up? Do you trust that when they bring it, they'll give it to you and not try to upcharge you? Those are my two concerns. AmeriFreight did a good job on every level. So when they did give me the schedule, the guy showed up and took the cars and everything was fine. So I would use them again because I trust them now.
That trust is everything in this process, and we don’t take that lightly. Glad the communication was clear and that everything followed through once your carrier was locked in. We appreciate your patience with the reschedule and are grateful you’d choose us again.That trust is everything in this process, and we don’t take that lightly. Glad the communication was clear and that everything followed through once your carrier was locked in. We appreciate your patience with the reschedule and are grateful you’d choose us again.
AmeriFreight Auto Transport Company Information
- Social media:
- Company Name:
- AmeriFreight Auto Transport Company
- Company Type:
- Private
- Year Founded:
- 2004
- Address:
- 417 Dividend Drive, Suite D
- City:
- Peachtree City
- State/Province:
- GA
- Postal Code:
- 30269
- Country:
- United States
- Fax:
- 770 486 7429
- Website:
- www.amerifreight.net
Media
