How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

4x Buyer's Choice Award Winner

AmeriFreight Auto Transport Reviews

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.

About AmeriFreight Auto Transport

AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.

Visit www.amerifreight.net
Pros
  • Money-back guarantee
  • Ships more than just cars
  • Discounts available
Cons
  • No phone support on Sundays

AmeriFreight Auto Transport Reviews

Filter by Rating

  • (3,616)
  • (742)
  • (214)
  • (100)
  • (130)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 4 Reviews 225 - 375
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 16, 2025

    I had to move a car across the country and I went with AmeriFreight based on their Better Business Bureau rating and the gentleman that helped me, Harry. He was amazing and very kind. He made things sound very simple and I understood him. He kept me informed, called me back when I needed him, and helped me out when we hit a snag. We would use him again and refer him.

    They told me that the transport would take seven days and the car arrived in seven days. It was picked up in Durham, New Hampshire, and was dropped-off in San Diego, California. My car was picked up by a carrier that was only grabbing three cars. So, I did not have to worry about that. They were able to come in and out of my neighborhood no problem, then the car was transferred a few days later to a larger car carrier coming cross country.

    The quote they gave me was very fair, which tuned out to be the final price, and we didn't have any problems. I was a little bit worried because sometimes you read things about paying more if you had a 100-pound box in the car, but that didn't happen. The kid who picked up the car was great and I gave him a little tip thru my daughter. We also gave him some snacks and drinks, and he was super appreciative. The other guy was a little cranky, so she didn't give him anything. But that was not a reflection on AmeriFreight. I'm sure he just had a long day. But if he was a little nicer, he could have had a little bit of dinner money.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great knowing the cross-country move played out just the way you were told it would and that the communication along the way helped keep everything clear. We’re really glad the pricing matched what you expected and that the handoff with the driver left you feeling comfortable about the whole process.

    Verified purchase
    StaffBilling

    Reviewed Nov. 16, 2025

    I was looking for my dream car, and I found it in Missouri. I live in Pittsburgh and I didn't have the time nor did I think I'd be saving money if I flew out there and drove it back myself. I went with a shipping service and AmeriFreight was recommended to me by the dealership that I got the car from. Rosie was my shipping agent. She was very clear and really helpful throughout the whole process. It was really easy to set it up. She made sure I knew everything about it and everything went pretty well.

    Even though there were some hiccups from the dealership’s side, everything from AmeriFreight was perfect. They told me when they could find a driver and when they would pick it up. They also told me how long until I would get my car. They were clear about payment as well. The only thing that I could complain about, which isn't AmeriFreight’s fault, was all the dead bugs on the car from travel. But besides that, it was in great condition. I just needed to wash it.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great to hear the whole process felt clear and well-handled on our side, especially with the bumps coming from the dealership. We’re glad the updates kept everything easy to follow and that the car showed up just the way you expected it to. Really appreciate you trusting us with a vehicle that means that much to you.

    Verified purchase
    Customer ServiceCoveragePriceStaffRatesTimeliness

    Reviewed Nov. 16, 2025

    I had an old family heirloom pickup truck that was at my mother's house in California. She passed away, so I brought it to the house in Montana. It's a '73 Ford four-wheel-drive and I used AmeriFreight for the transport which was for about 1,200 miles. They offered to do it on a covered or open transport, and it ended up being a covered transport.

    AmeriFreight's reps gave me immediate responses and excellent customer service. They were polite and professional. It was challenging because, at one point, the vehicle wouldn't start. So it took a couple of weeks for me to get it all sorted and give them the green light to pick it up. But that was all wonderful.

    However, it seems like there is a bit of a disconnect between the actual drivers and the broker. But I didn't have much interaction with them other than briefly over the phone and overall, the transport went well. The pricing was appropriate and the final price was $50 cheaper than what they said. Everything was perfect and I was impressed with AmeriFreight.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for sharing this. It’s great to know the team made things easy on your end, especially with a truck that carries that much family history. Once the pickup challenge was sorted out, we’re glad the rest of the trip stayed on track and landed at a price that felt right to you.

    Verified purchase
    PriceStaffRates

    Reviewed Nov. 16, 2025

    I had a great experience with AmeriFreight. The process was straightforward, and they explained everything including the price ahead of time. The person that set me up also explained to me that maybe the driver might want more. We knew ahead of time that there might be more charges. Everything seemed clear.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great to know the process felt clear from the start and that the upfront details helped you feel comfortable with your first transport. We’re really glad your vehicle arrived safely and appreciate you passing the recommendation along.

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 15, 2025

    I had a really good connection with one of the AmeriFreight sales people. With all my research, there are a lot of negative things out there with their reviews, but I didn't experience any of those with AmeriFreight. It was all positive. A lot of them said their car showed up really late. But mine showed up a day early, so it was overall very pleasant. They also sent me a link to track the truck, which was fun to see. It was great experience.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great hearing the experience matched what you were hoping for, especially with the early delivery and a driver who took good care of things. We’re glad the tracking was helpful, and we appreciate the suggestion for making it even better. Thanks again for choosing us.

    Verified purchase
    Customer ServiceContract & TermsTechPriceStaffFollow-Through

    Reviewed Nov. 15, 2025

    I was relocating from Colorado to Florida and had my Volvo XC60 shipped through AmeriFreight. I liked that they had consistent communication. The broker was pretty upfront with all the information, including costs and potential additional costs and contractual agreements. It was more expensive than I expected, but it was picked up and delivered on time and as promised. They notified me when it was supposed to be picked up and called me with the contact information for a driver and the company that was gonna be delivering it. The broker did an excellent job, overall, with communication and assisting me with shipping the vehicle.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great to know the steady communication helped you feel confident during a big move, and we’re glad the Volvo arrived right when it was supposed to. We appreciate you choosing us after doing so much research, and we’re happy the process felt well-managed from beginning to end.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffResolution

    Reviewed Nov. 15, 2025

    My rep from AmeriFreight, Samantha, was very helpful. I was transferring a car to my sister, and Samantha helped me sort it out. She would answer when I called. There was some straightening out to do because of the timing as you have to get things in line at the last minute, but it was all handled very well. I had to go drive to the corner because of the size of the rig, but that wasn't an issue. The driver took a lot of pictures. He was friendly enough and helpful and got the car loaded very quickly. It was very professionally done.

    We're very pleased with AmeriFreight. I know my sister and I didn't hear any issues at her end. She got the car and she's loving it. The quote very accurate as well. Initially, I thought it was high, but the last person I talked to who had sent a car was years ago, so that's inflation. There was a higher one, and I declined it. Samantha agreed and kept looking.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great to know your first transport went so well and that everything lined up the way you and your sister needed. We’re glad the handoff felt easy on both ends and that the pricing matched what you were expecting. Really appreciate you choosing us for something so important.

    Profile pic of the author.
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffRatesTransparencyCommunication

    Reviewed Nov. 15, 2025

    I recently booked with your company to get my car shipped from California to Washington. I requested for it to be picked up on the weekend but was pressured by Samantha to have it be picked up this past Friday, as she had mentioned it was a great opportunity since there was availability on the truck and a “good deal”. Not really but okay. I agreed and paid the deposit. She told me if I had any questions or concerns to reach her by her phone. Friday rolled around and I received no updates or notifications or timeframes of when it would be picked up whatsoever. My family waited around all day and when I tried getting in touch with Samantha Smith, she did not answered any calls or texts since then. Immediately went to voicemail. The other phone number I was given for AmeriFreight is exactly the same. I am not able to contact ANYONE.

    When I finally got into contact with someone they told me my car was now going to be picked up Saturday morning. I was given no updates, no one asked for my consent or if anyone would like even be home that day for my car to be picked up. They just assume we have no jobs or no life?? I had to be the one to call and reach out and inquire to actually know what the heck was going on with my car transportation. Because of your company’s unprofessional service and lack of communication I know that you wouldn’t have told me any of this otherwise. No one bothered to update me at all. You leave your clients in the dark and have them wait at your beck and call and keep pushing back the date of when their car will be picked up. That is extremely rude and selfish and unprofessional, and makes your company look terrible.

    Do you just assume your customers will be home all day waiting and waiting for you to show up and not receive any calls or emails or text updates regarding what time their car will be picked up? Do you guys actually get business this way?? I am requesting for a full refund, this is completely unacceptable and I am extremely disappointed by the terrible service. You completely wasted my time, that is very unprofessional. I wish I could rate this company 0.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2025

    My agent provided satisfying customer service. She always made sure she is available for help for any inquiry I may ask. She and her team did a good job in guiding me throughout the waiting process of the car delivery. She was professional and so is her team. Recommendable to other potential customers who seek their auto carriers.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great knowing you felt supported the whole way through and had someone you could rely on whenever questions came up. We appreciate you choosing us for your transport.

    Verified purchase
    Staff

    Reviewed Nov. 7, 2025

    Excellent service. This is the fourth time I've used AmeriFreight and everything went great as always. On time. Courteous driver. Car in good condition on delivery. Will use them again. Rep was Michelle ** who was great. Five stars.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for coming back to us again and again, it really means a lot. Glad to know everything went right with your latest shipment.

    Staff

    Reviewed Oct. 27, 2025

    I used Amerifreight to ship my vehicle and, unfortunately, the experience was pretty disappointing. When a last-minute issue came up during delivery, I was told there wasn't anything they could do. I understand some things are out of their control, but there didn't seem to be much effort to help or even offer guidance. The lack of support during a stressful situation really stood out to me. I wouldn't use them again based on this experience.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    As stated elsewhere, we’re really sorry to hear that your experience didn’t go as it should have. It sounds like we could have done a better job staying in touch and helping you through the issue. We appreciate you taking the time to share this, and we’ll be using your feedback to improve how we handle situations like this. We stand by those words and are genuinely working to make sure we are able to offer the proper guidance when issues arise.

    Verified purchase
    StaffRates

    Reviewed Oct. 24, 2025

    I was moving, so I needed my car moved. I googled reliable transportation companies, researched about five companies, and got it narrowed down to AmeriFreight. It’s really easy to set up the transport. I want to specifically shoutout the guy I talked to, the broker. He was really, really communicative and good. I called and started this on a Saturday, which I didn’t want to do because it’s the weekend. The fact he did all of this on a Saturday, and a holiday too, was pretty nice. There was a lot going on, and he was really great.

    The pick-up went really smoothly, my mom said. It was picked up where she lived, in a townhouse area, which I assume was pretty small. But my mom didn’t say anything negative. It went perfectly fine. For the drop-off in the city, I was there. They were able to get the truck through the craziness of traffic in broad daylight, and that’s a good thing. When I got the vehicle, I didn’t see anything wrong. It was just really dirty from bugs, but that’s not their fault. It was perfect. I would definitely recommend them. I have recommended them to a few people already, in fact.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad to know the setup went smoothly and that everything worked out at pickup. It’s great to hear that communication stayed strong throughout, even over the weekend!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 24, 2025

    I heard of AmeriFreight on Google, and they were insistent. Initially, they gave me the lowest quote, but I don’t know if that ended up being the case after all. And the customer service people were quick to reply, but the process was a little confusing.

    Whoever organized the pick-up was a really great communicator, and seemed like she was working to find a driver that fit for me. But once we found a driver, the communication really sucked. There were technically two or three different drivers, and they didn’t have the right numbers. It was kind of weird. It all worked out just fine, but after I paid AmeriFreight, they passed it off to the driver, and I couldn’t get ahold of them, and they couldn’t give me dates, and they gave me the wrong number. I felt like there was something else.

    My biggest complaint was that you couldn’t book something in advance. So, they would just give you a 24 or 48-hour notice and then keep trying to schedule on that timeline, which didn’t work for me. So, I really just needed to say, “Two weeks from now at 7:00 AM, pick up the vehicle.” And I understand maybe that’s not how AmeriFreight works, and it’s just like gambling who’s in the area, but that was the biggest issue, having to make a decision within 24 hours. And I wasn’t at the vehicle’s location. And the quote was different every single time. So, it was just annoying.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for laying that out so honestly. It sounds like parts of the process went right, but the timing and communication clearly could have been better. We appreciate you taking the time to spell that out. It helps us see where we need to tighten things up.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2025

    I knew some guys in the military who had good experiences shipping their cars with AmeriFreight, so when I got stationed in Washington, that’s what I went with. The transport service was good. I actually had an issue where they had the delivery marked to Seattle, and I’m an hour and a half west of Seattle. So, I was on the phone with them as soon as I saw that and customer service was fantastic. Whenever I called and no one was able to answer, they called me back right away. And my delivery guy helped me get it figured out. I sent him the correct address, and we got the car sent over here.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    That’s such great feedback, and we really appreciate you sharing it. We’re glad Harry was able to get the address issue sorted quickly and keep everything on track for you. Thanks for trusting us with your vehicle during such a big move!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 17, 2025

    I called AmeriFreight when I needed to ship my truck from Montana to Michigan. I worked with Jennifer ** and she definitely delivered 5-star customer service. I highly recommend asking for her. She was very helpful every step of the process!!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We really appreciate you taking the time to share your experience! Jennifer will be happy to know her support made the process easy for you from start to finish. Thanks for choosing us to handle your truck’s transport.

    Verified purchase
    Punctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Oct. 17, 2025

    All I can say is it was a pleasure working with your representatives. Rosalind ** and other representatives from your company were very easy to work with. I appreciate their honesty and I always felt they were doing their best for me. This was the first time I shipped a car and I had a lot to learn about the process. They helped remove the apprehension and stress I had entering this endeavor. I also have the highest regard for the carrier; Thru48 LLC. Their young driver; Pavel was exceptional. Not only was he a real professional, but he was also very easy to talk to and work with. My car was picked up the day we agreed to have them ship the car and was delivered within 4 days later after traveling over two thousand miles. This was a wonderful experience for me. I really appreciate that I wasn't asked for a credit card number until we agreed on the carrier. Thank you!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great to know everything went just as planned and that the carrier took such good care of your car along the way. We really appreciate you sharing this.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 16, 2025

    I had to move a truck from California to Wisconsin. I looked at some reviews at a web service that accessed a whole bunch of transport companies and found AmeriFreight. They were pretty good along with another company. After talking to AmeriFreight, I decided to go with them as I liked them better.

    I worked with two people, at first, a gentleman and a lady to cover for him and check in on us. They covered our needs, explaining that they're a broker and that they put the transport for bids, and that when someone comes with a bid, they’ll send it to me. They told me the cost would depend on the route and how many bids they get on it. They gave me a quote, which was fine. I wasn't unhappy with the price I got since the trip was off the beaten path.

    My daughter met the driver at a parking lot across a gas station, and the driver picked it up. When I met the driver for the delivery, he had unloaded it already. The vehicle came on an open transport, so it was dusty from the trip, but it was fine. The process was smooth.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for taking the time to share all of that, Ken. It’s great to hear your truck made the trip safely and that our team kept you in the loop throughout. We appreciate your trust and your thoughtful feedback.

    Verified purchase
    Staff

    Reviewed Oct. 16, 2025

    Re order# **. Good Morning. This is the fifth time I’ve sent my car from New Jersey to Florida with Harry **. I was most impressed this time that even when Harry was out of the office, he arranged for someone to meet my needs and get my car picked up and delivered exactly when I needed it to, even though I only gave him two days notice. Harry has to be commended for his incredible Excellent Service at AmeriFreight. Thank you Harry **.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Harry continues to take great care of you trip after trip. It’s wonderful knowing everything came together on short notice and right on time. We truly appreciate your continued trust in us.

    Verified purchase
    Customer ServicePriceOnline & AppEase of UseRatesFollow-Through

    Reviewed Oct. 16, 2025

    My son was moving away to college across the country and we went with AmeriFreight because of the pricing and the ratings. I had to talk with them when the price raised quite a bit at the very end, which I wasn't happy about. But they were able to get me down further so it worked out fine.

    The transport was smooth. We got a phone call saying they were down the street. They met us at an appropriate place. Because they were coming in a day earlier than we had anticipated, we had them change the drop-off spot and they accommodated that just fine. AmeriFreight did everything they said they were going to do.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad we could help with your son’s move, Danae. It’s great to hear the team delivered on their commitments and worked with you to find a fair solution on pricing. Appreciate you choosing us.

    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 16, 2025

    I've used AmeriFreight before and I used them again to ship my daughter's car to college. I shipped two cars with them from Chicago to Charleston and Chicago to Dallas. I was there for pickup and my kids were there for drop-off. The driver usually calls and you pick a place that's close by to meet for pickup.

    I keep going back to AmeriFreight because all the quotes are always about the same and AmeriFreight is very communicative during the process when other companies are not. I would tell anyne to go ahead and use them.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re happy to hear things went smoothly again. It means a lot that you’ve trusted us for more than one shipment, and we’re glad the process continues to feel simple and dependable for you.

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Oct. 16, 2025

    I used AmeriFreight to ship a jetski from Streetman, Texas to Poway, California. Everything went okay with the delivery. They keep contacting me to let me know where they are.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    That’s great to hear, Nelson. We’re glad your jet ski made it safely and that the updates along the way helped keep things clear!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Oct. 16, 2025

    I needed to transport a passenger car to Florida from Rhode Island. The person from AmeriFreight who I spoke with was extremely helpful and didn’t pressure at all. She was good in explaining their function that they take the information and put it out to bids. She also explained that we weren’t obligated to take the quote and that we could wait and get a lower one.

    The transport company that came out was based in Tampa so they were good in terms of knowing where to take it down in Florida. They picked the car up and got it there faster than I thought. I had an airline ticket to fly down there to meet the transport. The driver kept us informed and showed up, but we had to drive to a larger parking lot. It was explained that we may have to do this so we weren’t surprised.

    The only complaint is that the quote that was originally provided to me was a little lower than what we ended up paying. Because when the rep put it out and got the bid back, the quote was higher. But we decided it was good enough and we took it. It was my first time to go through this process, but I understand it better now.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s wonderful to know you felt supported and never pressured while setting up your transport. Thanks for trusting us to handle your car’s trip south!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 15, 2025

    We needed AmeriFreight because my wife and I were moving from Texas to Delaware and we needed to ship one of our three vehicles. The experience with the AmeriFreight representative was very positive. We had left the car in front of a neighbor's home and they had the keys. It was prearranged for the carrier to actually contact the neighbor to get access to the keys and that happened as planned.

    The total transport was three days, but the car would have gotten there before we would. So we had to delay departure of the car until we were going to be there to receive it. We knew that ahead of time and it was almost perfect. The vehicle of the carrier in Delaware was too large to bring through the neighborhood street, so we arranged with him to drop it off at a shopping mall parking lot and it was great.

    The driver was very pleasant. He expected us and we expected him. We both took a point-by-point inspection of the car just to make sure that there was no damage done in transit. It was in great shape, so we had no problems with it.

    AmeriFreight helped us and that was the original purpose for doing this since we had three vehicles and two drivers. An interstate move was a wonderful way of making sure that the vehicles all get transported, especially one that you can't drive. It saved on huge mileage from the wear and tear on the vehicle itself by having the truck transported. It was wonderful. AmeriFreight was terrific from beginning to end.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    That’s such a thoughtful review, William. We’re so glad the timing worked out just right and that the driver kept things smooth and flexible on both ends. It’s great to hear everything went according to plan.

    Verified purchase
    PriceStaff

    Reviewed Oct. 15, 2025

    I was moving house, and I googled who to use, and decided on AmeriFreight. The pickup and drop-off times changed because the booking changed, but the driver was great. He picked it up and dropped it off on time. Everything was easy. The quote was noticeably lower than what I ended up paying. So, I ended up paying noticeably more. But it’s fine.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for sharing your experience, Hugh. We’re glad your pickup and delivery went smoothly and that the driver handled everything efficiently. We appreciate your honest feedback.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTransparencyCommunication

    Reviewed Oct. 15, 2025

    AmeriFreight wasn't a good experience. The quote to final price was acurate and I got my car and it was safe, but it was an ordeal. I had to constantly call because no one called to confirm the day before. I called the AmeriFreight rep and the place that actually was transporting the car. They said the brakes on their truck was in the shop and they were supposed to pick it up in the morning. They didn't get here until almost night. I kept calling them to find out where were they until I got my truck.

    The driver was very nice, very professional. The transport only took one day. It was just from Maryland to Atlanta and I needed to move my daughter into college that next morning. So he was supposed to drop it off that night, but he said he can come the next day at 3:00. But moving time was in the morning, so I needed it first thing in the morning. And he said he would do his best and did come early in the morning, but didnt tell me until he got here. I just happened to look at my phone and he said he was there.

    Communication with AmeriFreight and the driver could have been a lot better. I spoke with the owner and I had to give him all my information, which they should already have. With the drivers, there were three people that I was communicating with and it should be them calling me. I felt like AmeriFreight wasn't there to help me. So I had to start calling the owner and the driver myself.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re sorry your experience didn’t match your expectations. We pride ourselves in our communication so it's disappointing that it seemed to breakdown during pickup and delivery. We’re glad your car arrived safely, but we understand how important consistent updates are and appreciate you taking the time to point this out.

    Verified purchase
    PriceStaffRates

    Reviewed Oct. 8, 2025

    Raz ** from Amerifreight was phenomenal. She communicated well and was able to get a driver in the price range I was requesting. The driver that she sent was outstanding and did exactly what I asked him to do. Great experience from beginning to end. Highly recommend! Order # **. Raz **

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    That’s wonderful to hear. We’re so glad Raz was able to find the right carrier and keep everything running smoothly from start to finish. Thanks for the recommendation.

    Verified purchase
    Customer ServicePriceStaffHonesty & Transparency

    Reviewed Oct. 2, 2025

    We picked a plan and then made arrangements, and then they came out to install 13 panels. Their price was very reasonable. They did a roof inspection as well to make sure that I did not need any roofing repairs. Overall, the experience was very positive, and I have given out the rep’s name to some of my friends too. There has definitely been a difference in my bill.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s great to hear Elizabeth’s honesty and clear communication helped make the whole experience straightforward and stress-free. Thanks for trusting us with your son’s car and for the kind recommendation.

    Verified purchase
    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed Oct. 2, 2025

    Samantha ** at AmeriFreight was great help helping me schedule the transportation of my Harley Davidson Trike from Colorado to Virginia. The price range she provided was a great price and the availability dates she provided were good. She maintained contact with me keeping up to date on how things were coming. She provided great service.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Really appreciate you sharing that. It’s great knowing Samantha kept things organized and stayed in touch through every step. We’re happy your Harley made the trip right on time and at a fair price.

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed Oct. 2, 2025

    I was moving from Iowa to Washington. I googled the efficient truck services that can transport cars and I read some reviews. There are a lot of positive reviews for AmeriFreight, so I decided to try. They gave me some options of open and close, and I chose the open.

    It exceeded my expectation. I expected maybe it will take me eight days for my car to get here, but it only took three days. The communication was very clear. They communicated well before they picked my car, on their way, and some hours before they got here. I was surprised they are here. The condition of my vehicle was just perfect. The rate was okay because of the miles, 1,000 and something, so it was quite well. It was very efficient.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    ChatGPT said:

    That’s wonderful feedback. We’re so glad your car arrived even sooner than expected and in perfect shape. It’s great to know the process felt clear and efficient from start to finish.

    Verified purchase
    Staff

    Reviewed Oct. 2, 2025

    Our experience interacting with AmeriFreight was excellent. I was impressed with the woman I worked with. They informed us about the delivery. The driver had a problem with the hand-off, and he didn’t feel like he could get to the place where he was supposed to deliver it. That confused my son. That was the only issue. Otherwise, the driver did great.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We really appreciate you sharing that. It’s great to hear our team kept you informed and that things went smoothly overall, even with that bit of confusion at drop-off. Thanks for the honest feedback and for recommending us.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2025

    AmeriFreight moved my newish car from California to Florida, fast & hassle-free! AmeriFreight, specifically Samantha, provided outstanding customer dialogs, walked through every step of move, was there with continuous contact when needed, delivered quick service, an excellent operator/carrier transporting. "Top-drawer" service provision, 5-Stars PLUS... Samantha was terrific to perfect.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re thrilled to hear everything went quickly and without any hassle. Samantha will be so happy to know her care and communication made the whole process feel seamless.

    Verified purchase
    PriceStaffRatesTransparencyCommunication

    Reviewed Sept. 24, 2025

    As a first-time car shipper, I was a bit nervous about the process—but Samantha ** at AmeriFreight made it incredibly smooth and stress-free. She was knowledgeable, patient, and always available to answer my questions. Her professionalism and attention to detail gave me confidence from start to finish. My car was shipped from Phoenix on 9/10/2025 and arrived in Philadelphia on 9/13/2025—an impressively timely delivery. The pricing was affordable and fair, with no hidden surprises. Samantha kept me updated throughout and made sure everything went according to plan. I highly recommend Samantha ** and AmeriFreight to anyone looking for reliable, efficient, and friendly car shipping service. Order #**. Five stars all the way!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We know shipping a car for the first time can feel uncertain, so it’s great to hear Samantha helped make it easy and stress-free. We’re glad everything went right on schedule and that the experience left you feeling confident from start to finish.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 21, 2025

    Very impressed with the professionalism of AmeriFreight and the excellent customer service from Samantha. I had a very specific timeframe for pickup and delivery, and Samantha was able to accommodate my needs. I was very worried because it seemed that a transport would not be found, but Samantha came through. The shipper was on time, courteous, and highly professional. Transporting with AmeriFreight was one less thing that I had to worry about. This shipper arrived on time for pick up and delivery. Because it was a late night delivery, he kept me posted about his ETA. The costs was a bit high, but the service was definitely worth it. Door to door service was exceptional.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Really glad to know everything worked out so smoothly. Samantha takes real pride in keeping things organized and it sounds like she did just that. Thanks for letting us be part of your transport plans.

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed Sept. 20, 2025

    I needed a transport service to take my daughter's Hyundai Santa Fe to college, from Chicago to Tucson. A friend had recommended AmeriFreight and their quote seemed fair to me from what other people had told me it cost them to do a similar route. I'd recommend them as well.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad to hear that, and we appreciate you sharing your experience. It’s great knowing your daughter’s car made the trip to Tucson smoothly and that our team helped make the process easy and reliable for you.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 20, 2025

    AmeriFreight transported my vehicle from Indianapolis to Maryland. The representatives that I spoke with were very good. I was very pleased. The quote went up because the date changed but they were still able to get the vehicle to me in a timely manner. The pickup and delivery went well.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Sounds like things came together well in the end, and we’re glad our team kept the process smooth and professional for you. Really appreciate the honest feedback on pricing and service.

    Verified purchase
    Staff

    Reviewed Sept. 19, 2025

    I got AmeriFreight the last minute because another company fell through, and everything was great. I had them transport a small SUV. They were great. I highly recommend them to anybody.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    That’s great to hear. We’re glad everything went so smoothly with your SUV transport and that our team could step in when you needed a reliable solution. Thanks for trusting us to get it there safely.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Sept. 19, 2025

    I looked for son's car to be transported separately since his family was flying for their relocation from Denver to Massachusetts. AmeriFreight did an excellent job. They were responsive, fully answered my questions, and helped us come up with a good option for transporting the vehicle. There was no transport company that could equal AmeriFreight's quote. It was higher. But based on my having spoken with a number of other transport companies, I know that the higher cost was in line with some of the other quotes I received. The business operates a service that has two components. One is AmeriFreight providing customer interface, the second is finding a transport company, which is a separate company, to actually do the vehicle transport. It was that second portion of the process where the price came in differently than was originally hoped for.

    There are a couple of ways that could have been improved upon. Both for pick-up as well as delivery, the transport company did not want to come to the specific residence where the car was being picked up from or dropped off. They proposed a different location, which would be managed by the transport company because they have a big tractor-trailer and needed to maneuver a car off the vehicle, and it potentially involves moving other vehicles that are also on their carrier.

    That should have been information that was conveyed right from the get-go. Describe to us that it was not. It was the transport driver who said to us, "I want to pick up and drop off the car at a different location than the residence." I don't know if another broker would have shared that information with us. Also, the transport driver on pick-up suggested a location because it had good room for his maneuverability, but it was an industrial site, and it would be picked up at night, when there would be no other traffic at the site. I encouraged my son to negotiate a different location for that pick-up, which was a Home Depot site, where Home Depot was open later. It's well-illuminated. There's other traffic there. A more comfortable location, rather than a location that could have been empty at that time.

    The same thing happened on the drop-off end, when I, the one receiving the car, negotiated with the transport driver, a shopping center which ws open and illuminated, and there was traffic, so it would be a more comfortable location for us to receive the vehicle. In my son's case, who was driving the car and dropping it off, because that was the only vehicle they had, he had to get an Uber drive home. He didn't have his own means of transportation because he was dropped the transportation off for the transport driver to pick up. That's something that also should have been made known upfront that we may have to arrange a two-way transportation ourselves, where one way, we are obviously driving the vehicle that was being transported, but the other way, either in terms of getting back home or getting to the location, requires a different vehicle to accomplish.

    The transport driver who I met at the time we picked up the car when it was delivered was very responsive and friendly. But when he was arranged for the drop-off, he described to us in several text messages that he was one hour out from the delivery site. He said he was one hour out, but one hour later, he was still an hour out, and still after another hour later. I don't know why he was not able to give us a more accurate estimate of when he would arrive with the vehicle. These drivers today operate with GPS navigation systems.

    I don't know whether AmeriFreight needs to have more candid conversations with the companies they contract with, or they need to share information that may be unusual, but still within the realm of possibility so that the clients who AmeriFreight engages are better informed about what the the backend of the process looks like or could have some not necessarily recognized complications as to how it plays out.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for taking the time to share this. I’m glad our team made things easier on your end, even if the carrier side added a few bumps along the way.

    Verified purchase
    Customer ServicePriceStaffRatesTransparencyFollow-ThroughHonesty & Transparency

    Reviewed Sept. 19, 2025

    I got a few quotes, and after getting the responses, AmeriFreight was the most upfront about everything. I felt good about them. I used them to transport my vehicle from Oregon to Indiana, and I had a great experience. When my vehicle arrived, it was a bit dusty, but it was fine. AmeriFreight gave me the price, and when my vehicle was delivered, it was still the price. There was no funny business. I appreciated that it went exactly as they said it would. It was a bit expensive, but it was a long distance haul so it was reasonable.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Really appreciate you saying that. It’s good to hear the process matched what we promised and there weren’t any surprises along the way. That kind of feedback means a lot to us.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 16, 2025

    I have had two back to back amazing experiences with AmeriFreight. In particular Ms. ** assisted me and made sure my vehicle transportations were scheduled quick even on a short notice with excellent prices offered. A few weeks after my first experience I reached out for the shipment of my second vehicle and I was not let down. I received an identical service and very happy with my decision to do business with this company.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re really glad both shipments worked out just the way you needed and that we were able to make things happen quickly for you each time. Thanks for coming back to work with us again.

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed Sept. 9, 2025

    I had my car shipped from CA to GA and the delivery was only 4 days, which is quick and smooth. Customer service was great as they made sure I had a good experience with them. The rate is not the cheapest but it’s a good trade off. Overall, great service.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for your thoughtful review! We're glad to hear your car made it from CA to GA so quickly and that our team helped make the process a positive one. We always aim to balance fair pricing with dependable service, and it’s great to know you felt it was worth it. We appreciate you choosing AmeriFreight!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2025

    This experience was seamless; pick up and drop off of my car went super smoothly and everything was on time with no damages to car. Samantha ** was amazing and went above and beyond with communication; would definitely recommend this company. Not a single thing went wrong.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s wonderful to hear Samantha made everything so seamless for you! We’re glad the communication, timing, and care of your vehicle all came together exactly as planned. Thank you for trusting AmeriFreight. We’d be happy to help you again anytime!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2025

    Samantha with AmeriFreight was amazing! She helped me ship my sister’s vehicles, including two classic cars, from GA to OR. Everything went smoothly, the carriers were professional, and she was so responsive and helpful. Vehicles arrived on time and all in good condition. Highly recommend!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Samantha could help make the transport smooth and stress-free, especially with your sister’s classic cars. It’s great to hear the carriers were professional, the timing worked out perfectly, and the vehicles arrived in excellent condition. Thank you for your kind words and for recommending AmeriFreight!

    Verified purchase
    StaffFollow-Through

    Reviewed Aug. 29, 2025

    AmeriFreight made our auto transport move from Virginia to Texas a breeze. Our representative, Samantha, was genuine, knowledgeable, realistic, and understanding of our needs. She made sure our three vehicles were booked in a reasonable time frame with a reputable delivery driver, order #**. Our driver was skilled, a great communicator, and very professional. Our vehicles were delivered as promised in excellent condition. Thank you to Samantha for all her support during our relocation. Our overall experience was definitely five stars.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Samantha made your move from Virginia to Texas feel straightforward and well-organized. It’s great to hear she arranged everything within your timeframe and paired you with a professional driver. Thank you for trusting AmeriFreight—we truly appreciate your five-star feedback!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed Aug. 28, 2025

    I needed to move a vehicle, and my experience with the representatives from AmeriFreight who set up the transport was fine. While they didn’t communicate with me until the week before the move, I did receive reminder emails.
    We had some issues with the pickup. The transport driver called me about 10 minutes before arriving as opposed to giving me more of a heads-up. I was just sitting around all day waiting for a pick-up time.

    The original quote given was also inaccurate. They upcharged by a couple of hundred. Apparently, they were trying to figure out the vendors in the area. And the only ones who would be willing to do the transport were upcharging.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for taking the time to share your feedback with us. We’re glad to hear your vehicle arrived without issue, but we’re sorry for the frustration caused by the short notice at pickup and for the stress that created in your schedule. While we always aim to keep communication timely and consistent, carrier availability and market demand can sometimes impact both scheduling and pricing. We appreciate your patience in working through those challenges and are grateful you chose AmeriFreight. Your comments help us continue improving the experience for our customers.

    Verified purchase
    PriceRates

    Reviewed Aug. 28, 2025

    Order #: **. Amerifreight worked hard to find a transportation company to take my motorcycle on short notice. I needed to ship my motorcycle within the week and they came through. They work hard to communicate between you and the shipper to minimize any information that could be lost between interactions. I would recommend them to anyone I know that needs a good shipping broker. Reason for 4 star was the difference in price from online quote to actual quote. Only pickup date was discussed. I needed to coordinate delivery date with the transportation company when they picked up my motorcycle as my travel time was longer than the transportation company's travel time.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We truly appreciate you choosing us to handle your motorcycle shipment, especially on such short notice! While we understand your concerns about the quote variation and delivery coordination, we're grateful for your trust and kind words about our communication. Your recommendation means a lot to us.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Aug. 28, 2025

    AmeriFreight's communication could have been better. That was the biggest issue. The person didn’t show up at the address we had given. When we initially talked to customer service, we gave them the address where we wanted the pickup, but somehow they got our home address instead. Because our street is a small one-way street, we knew it would be a problem. We had picked a plaza where there would be more space. The pickup wasn’t amazing, but on the delivery end, the communication was decent and there weren’t too many issues. Throughout the process, customer service was fantastic.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks so much for sharing your experience with us! We're glad the scheduling and communication went smoothly overall, and we really appreciate your patience with the pickup mix-up. Your feedback helps us improve, and we're happy to hear you'd still give us a solid four stars.

    Verified purchase
    Customer ServiceTechPriceStaffRatesResolution

    Reviewed Aug. 27, 2025

    AmeriFreight gave me the best price. That’s why I used them. And my experience with their representative was fine. Because my expectation was to have a broker negotiate with a trucking firm to get my car from California to Vermont, and some of the vendors have stopped doing that, and they just give you this high quote. So, I wanted somebody who can negotiate, and so I can tinker with the price somewhat.

    During the pick-up of the car, the vendor didn’t call me. I found that out by email and from the broker that sold me the car. And the guy who actually picked up the car just stepped out of the Ukrainian war. He was smart, and I liked him, but he didn’t get instructions that he should be calling the customer when he picked up the car and send the pictures. So, this person was not as socially astute in American commerce, but he was a very bright man. He spoke broken English, and that was fine.

    And then the company that sold the car to me, Car Roll, had a hard time getting the car up on the trailer because it got hit on the front driver’s side tire. But it did move. We found out later that he got it to move at my house when he dropped it off. But they picked the car up and put it on the trailer with a lot of other cars with a forklift, which was fine.

    But then it got to where the vendor, who was near Syracuse, New York, he thought he had to get it off the trailer with a forklift, which he had to procure. And it took a long time for him to do that. And I don't know if he thought I was lying to him, but the information I had did roll from the outfit that sold it to me. All these cars are damaged in some way. But the thing was, they kept telling me that they're gonna deliver it, and they didn't. And the back and forth took two weeks, and it got to the point where it put me in a bad position. So, I called AmeriFreight, and they handled it effectively for the circumstances we're in. And they don't use that vendor anymore.

    I don't think they're trying to jerk me around, but I don't know if they have the sophistication to know what to do and get a forklift. So, they got a forklift, took it off the big trailer, and put it on a small multi-car carrier. But AmeriFreight didn't cause it. And I did get a reduced rate because they caused me so many problems.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 27, 2025

    I shipped multiple cars with AmeriFreight because I relocated about 2,000 miles. And I chose to use them because they seemed to be a good choice among the multiple bids I got. And AmeriFreight was polite and responsive. The pick-up and drop-off process was also smooth. AmeriFreight is a broker, and so you end up dealing with the individual transporter to coordinate those things, but that was just fine. The transporter was easy to deal with. During the drop-off, I met them at a place where they could maneuver their truck because they have a large transport unit that can’t fit in someone’s driveway. AmeriFreight’s quote was also fair. I think they charged a fair brokerage fee, and the transporter received the bulk of the amount.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for sharing such a thoughtful review. It’s encouraging to hear that the process went smoothly from start to finish and that the carrier assigned was professional and accommodating. Competitive pricing, clear communication, and reliable transport are always top priorities, and it’s great to see those reflected here. Recommendations and repeat customers mean a lot!

    Verified purchase
    Staff

    Reviewed Aug. 27, 2025

    I needed to transport my car from Pennsylvania to Miami, and my experience with AmeriFreight was good. The whole trip took three days, and my experience with the driver was good. I had no issues.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Your feedback means a lot to us—thank you for sharing! It’s great to know your transport from Philadelphia to Miami went smoothly and that the driver made the experience a positive one. We’re glad everything was handled within just a few days and that the service met your expectations.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 27, 2025

    I recently used AmeriFreight because my daughter needed a car to transfer from Arizona to Georgia. She just got in the Air Force. We used them before because we actually had to ship the car out to her three or four years ago and we just got the same outfit.

    Everything has been scheduled and it was within a very reasonable time frame, within a week or two, when we made the original thing. But it was all coordinated and scheduled. It all worked out well.

    The quote was very accurate and reasonable compared to the other places. They all had different numbers. But this one made sense. I even considered flying out and driving the car back myself, but after adding up flights, hotels, and other expenses, it was probably cheaper to use your service.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re honored you chose AmeriFreight again to transport your daughter’s car, especially during such an important time for your family. It’s great to hear the process was smooth, well-coordinated, and that the pricing proved both accurate and economical compared to other options. Thank you for your trust and for recommending us—we wish your daughter all the best in her Air Force journey!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 27, 2025

    We used AmeriFreight for a military move after researching a few companies and seeing good reviews. I looked at three options, and the deciding factors were price and the reviews.

    I ended up changing from shipping one car to a different one. The car was in a rural or out-of-the-way location, which I wasn’t informed about beforehand. Because of that, no one would pick it up since it was off their route. That was honestly challenging and scary because we were moving and trying to get the car shipped. We kept waiting and waiting for this car to get shipped out and it got to the point where it was almost the last possible minute before we’d have to figure out another solution. Finally, someone picked it up. But it cost an extra thousand dollars. I forgot how many days it was quoted for transport but it arrived on the expected date.

    The person I worked with was really helpful and great. My only issue is that I wish I had known beforehand that the location was so out of the way.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for taking the time to share your experience. We’re glad your vehicle arrived safely and that our team was able to assist along the way. We do our best to provide accurate quotes up front, but costs can sometimes change depending on location and carrier availability—especially in more remote areas. While door-to-door delivery is always our goal, it isn’t guaranteed in every case, and we’re sorry this wasn’t better explained from the beginning. Your feedback is very helpful, and we truly appreciate your recommendation.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Aug. 27, 2025

    I was moving from Charlotte to Indiana and since I've used AmeriFreight to transport my vehicle in the past, I used them again this time. I've always had a good experience. The transport organizer communicated very well. There was a delay in the pickup. It wasn't picked up the day that they first thought it would be picked up, but they called and let me know and communicated and it all went smoothly. It didn't cause any issues. The vehicle still got to Indiana when I needed it to. The delivery was the amount of days that they said. Overall, AmeriFreight offers good pricing, good communication, and reliable service.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 27, 2025

    AmeriFreight's drivers were on time. So, I wasn't really worried. They seemed like they knew what they were doing. While they did not communicate with me throughout the delivery, they were really communicative when the vehicle was approaching where it was supposed to be delivered.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 26, 2025

    Order #**. This was my second time using AmeriFreight, and once again, the experience was outstanding from start to finish. Samantha ** went above and beyond with her follow-up, making the entire process smooth, stress-free, and incredibly easy. She stayed in touch every step of the way, answered all my questions promptly, and ensured everything went exactly as planned. It’s rare to find such consistent professionalism and personal attention, and Samantha delivers it flawlessly. I will absolutely be using AmeriFreight again and highly recommend their service to anyone in need of reliable vehicle transport.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Hearing that Samantha made your second transport smooth from beginning to end really means a lot. Her professionalism and care are a big part of what we strive to deliver for every customer. We’re grateful for your recommendation and glad we could earn your repeat business.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 25, 2025

    They communicated well and they were pretty quick with being delivery, they found me a driver even though my car was out in the middle of nowhere. This is my first time moving a car through a carrier service and they help me every step of the way, my car came undamaged on time and the same condition I left it in.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad our team was able to guide you through your first car shipment and make the process easy, even with a pickup in a harder-to-reach location. It’s great to hear the driver delivered on time and your vehicle arrived safely just as you left it. Thank you for trusting AmeriFreight—we’d be happy to help again whenever you need us!

    Verified purchase
    Staff

    Reviewed Aug. 19, 2025

    We brought our car from Florida to California, Amerifreight was super professional and we were in Kristin's care, she guided us step by step to the success in transporting our car. The car arrived before the agreed date and during the days of the trip Kristin was in direct contact with us, super polite, attentive and extremely professional. If you need vehicle transport, this company is responsible and look for Kristin!!!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Kristin was able to guide you step by step and make your Florida to California transport such a smooth experience. It’s wonderful to hear she kept in close contact, was professional throughout, and that your car even arrived ahead of schedule. Thank you for trusting AmeriFreight—we’ll be sure to share your kind words with Kristin!

    Verified purchase
    PriceStaffRates

    Reviewed Aug. 18, 2025

    I had a fantastic experience working with Raz (Order #**) from AmeriFreight! She assisted me every step of the way during my car shipment from Florida to Washington. Raz was incredibly responsive and answered all of my questions and concerns in a timely and professional manner. She was also able to get my rate below the quoted price! The process was smooth and stress-free, thanks to her support. I truly appreciate her help and would highly recommend Raz to anyone needing vehicle transport services!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad to hear Raz made your shipment from Florida to Washington such a smooth experience. It’s wonderful that she was able to answer all your questions quickly, keep you reassured along the way, and even secure you a lower rate than expected. Thank you for recommending her and for trusting AmeriFreight with your transport!

    Verified purchase
    Staff

    Reviewed Aug. 15, 2025

    I had to relocate up the east coast on short notice for work, and needed to have my car shipped. I was recommended Raziah ** from Amerifreight. Since it was my first time shipping a car, I had a lot of questions, and she was very helpful explaining the process and arranging with a carrier. The carrier Amerifreight used delivered my car on time and in the same condition it was picked up. Overall, I had a positive experience and would use Amerifreight/Raz's services again.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Raziah was able to guide you through your first car shipment and make the process feel straightforward. It’s great to hear your vehicle arrived on time and in perfect condition, giving you peace of mind during your relocation. Thank you for trusting AmeriFreight—we’d be happy to help again whenever you need us!

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed Aug. 13, 2025

    I needed some type of coverage if the car just randomly breaks down, so I checked out CarShield. The signup process wasn’t difficult at all, and the lady helped me lot and gave me discounts to make it as cheap as possible. At some point I was struggling, and I couldn't afford to pay it, but another representative helped me lower the price even more. I haven't really had to use CarShield, and I don't like the fact that I must pay my deductible. But it's good knowing that I'm covered, so it’s fine.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad that your agent was able to help you find the right option at a fair price and keep you informed throughout your transport. It’s great to hear everything went smoothly from quote to delivery and that the cost stayed consistent with what was promised. We appreciate your note about the driver not locking the vehicle—we’ll keep that in mind as we continue working with our carrier partners. Thank you for trusting AmeriFreight with your shipment!

    Verified purchase
    Customer ServiceCoveragePriceStaffBillingRatesHonesty & Transparency

    Reviewed Aug. 13, 2025

    We're very happy with the AmeriFreight customer service. The quote was very fair and they were able to ship my vintage pickup for 1,200 miles. The pickup went smooth. We dropped it off at a local Walmart and met the driver there. It was painless. They then dropped it off at my daughter's house and unloaded it. That also went well. We gave the payment to the driver and they gave us a receipt. It was easy. I would use them again.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so happy to hear that our team made the process feel simple and stress-free for such a special vehicle. Providing clear options, fair pricing, and dependable service is always our goal, and it’s great to hear that came through in your experience. We truly value your trust in AmeriFreight and look forward to helping you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 13, 2025

    AmeriFreight Auto Transport was the first one I tried and called. It worked out. It was wonderful. Liz, the representative, was fantastic. She was very helpful with getting where I needed my car to go, and she told me the timelines and what to expect.

    I thought the quote was fine. It seemed to be the reasonable price that most of the people were getting quoted that I was talking to. They took my vehicle from Arizona to North Dakota. And, Travis was fantastic.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Liz was able to make your experience seamless from start to finish. It’s great to hear you found our quote reasonable and the process convenient over the phone. Thank you for recommending AmeriFreight and for sharing your experience!

    Verified purchase
    Customer ServiceTechStaffTransparencyHonesty & Transparency

    Reviewed Aug. 13, 2025

    The single handedly least stressful experience I've ever had as far as customer service and entrusting my vehicle and most of my belongings with strangers. The contract was open and easy to discern, the customer service/agent I was issued was an absolute pleasure to work with (Sy **). Transparent, humorous, competent, honest, motivated, and most importantly reliable. I have never had a better customer service interaction anywhere else. I cannot say 1 average thing about Amerifreight after my experience. I am very pleased.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re thrilled to hear Sy made your transport such a positive experience. It’s wonderful that you found the process straightforward and that his reliability, communication, and personality put you at ease. Thank you for your thoughtful feedback and for trusting AmeriFreight—we’d be happy to assist you again anytime!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Aug. 12, 2025

    I went with AmeriFreight Auto Transport because I had previously used them. This time I got them for relocation. Everything was fine. The customer service was excellent. The overall process was great, and I was satisfied with it. I have no complaints, and I would use AmeriFreight again.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad your relocation went smoothly and that communication kept you well-informed throughout the 3,000-mile journey. It’s great to hear everything went according to plan and left you fully satisfied. Thank you for choosing AmeriFreight again. We’d be happy to help again anytime you need us in the future!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 12, 2025

    I have used AmeriFreight a couple of times in the past, and they have been great, so I called them again for a vehicle I bought at an auction to have it shipped to Kentucky. The coordinator and the driver were good.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad you chose to work with us again and that this shipment to Kentucky went just as smoothly as your past experience. It’s great to hear the process was hassle-free, the driver communicated well, and your vehicle arrived even earlier than expected. We truly appreciate your trust in AmeriFreight and your thoughtful feedback!

    Verified purchase
    PriceStaffRatesTransparencyHonesty & Transparency

    Reviewed Aug. 12, 2025

    Amerifreight did a good job. I chose them because they were more honest on the phone when I talked to them. I know how this all works. I've had cars transported before. The people that you pay to transport it aren't the drivers. They basically post something like a Craigslist for drivers. So AmeriFreight said, “We'll post the job. We'll tell you how much the best bid comes in for,” versus saying it's going to be this much, and then tacking on fees added like the other people do.

    The driver was funny. I live on a narrow road, so it's a pain for big rigs to drive down my road. He was smart enough to basically park the rig at the beginning of the road. The road has low trees hanging over it, so there's no way he was going to be able to safely drive and not scratch his other vehicles. He parked by himself. I was mowing the lawn and didn't see him. He just drove the vehicle up. He’s like, “Yeah, I'm here.” And I said, “I'll give you a ride back, man.” I came right back to his truck and all was good. That was smart too.

    He was a little bit late picking it up. It took him longer to get there, but I can't fault him for that. When it came down to bringing it to me, he delivered it on a weekend. He was here early in the morning on Saturday. The final price was fair. It was what they said it was going to cost and still cheaper than the other people that I called.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad you appreciated our upfront approach to pricing and the transparency of our process. It’s great to hear your delivery went smoothly, and that the driver’s flexibility made drop-off safe and convenient for you. Thank you for recommending AmeriFreight—we’re happy we could provide a refreshing change from your past experiences!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 12, 2025

    My husband and I have been talking about AmeriFreight. Customer service with them was phenomenal. We were given a good quote, too. I had to meet them just across the street, a quarter mile, to pick up the cars. But they were able to bring it directly to me there. We were very happy with the AmeriFreight side. Unfortunately, the company that we were outsourced to, there were several hidden things and we were not so happy. I watched them drive through trees with other people's cars getting scratched up, and when our cars arrived, you could tell that similar things happened. We tried to talk to them about it, and they spoke zero English. I wouldn't want to use the same shipping company potentially if I were to do it again.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad to hear you had a positive experience with our customer service team and felt the quoting process was fair. We’re sorry to learn that the carrier’s handling of your vehicles didn’t meet expectations and that there were additional charges. We are looking into the carrier’s conduct based on your claims, as we make it a priority to only partner with the top carriers in the industry. Your feedback is important, and we’ll be sure to share it with our team to help evaluate carrier partnerships. Thank you for recommending AmeriFreight while also sharing your honest perspective—it helps us improve.

    Verified purchase
    StaffRates

    Reviewed Aug. 12, 2025

    I found AmeriFreight online as I was trying to move out of California. And I had been referred to them also by one of my former fellow Marines.

    Customer service was really good. They were a little busy, so there was a tough time getting in contact. But when I was in contact, there were no issues. They helped me navigate a few different people and got a pretty good rate. The transport was 2100 miles for about $3000 for my '83 Winnebago Ataca 30-foot. I went with the open transport option. They picked up and delivered directly. There was a delay but other than that, it was good.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad we could help you get your Winnebago transported across the country and that everything went smoothly once you were connected with our team. Thank you for choosing AmeriFreight and for sharing your experience!

    Verified purchase
    TechPriceStaffRates

    Reviewed Aug. 12, 2025

    I did some online research and found a couple of vendors. AmeriFreight was one of them, and I reached out to them. They gave me a competitive price and decided to go with them. The transport went well. They were very communicative and met the timeline we needed. They were flexible, so it all worked out.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad to hear everything went smoothly and that our team was able to be flexible with your timeline. It’s great that you found our pricing competitive and our communication helpful throughout the process. Thank you for recommending AmeriFreight—we truly appreciate your trust!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffBillingRates

    Reviewed Aug. 12, 2025

    It was a pleasant experience dealing with AmeriFreight and they had the best price. I was moving across the country, and my father-in-law recommended AmeriFreight ‘cause he had used their services twice. The plan was to pick the car up at my old place and then drop it off at my new rental address in Michigan. I had to drive my car a couple of minutes to a road right by the freeway to have it picked up, and same with delivery, my wife and I had to borrow a car and drive 10 minutes to where I picked up the car. Neither of those were mentioned before I signed up, but it was minimally inconvenient and I didn't really care too much. The process was smooth, the contracting drivers were high-quality drivers, and I was happy.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad to hear your cross-country move went so smoothly and even faster than expected. It’s great that our team, along with the carrier, was able to provide reliable service and a competitive price, and that you found the pickup and delivery arrangements manageable. Thank you for trusting AmeriFreight and for sharing your positive experience!

    Verified purchase
    Customer ServicePricePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 4, 2025

    I have had contact with your representative Liz ** several times. She is always pleasant and patient with professional attitudes. I felt I had confidence in her when I deal with her. The pick carrier driver also very professional. He took pictures very carefully and in detail from every corner and angles. The charge of freight is very fair. The delivery was fast and efficient. The car was delivered in good condition without any damage. Even the contents inside of the car also were not broken.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad to hear Liz provided such pleasant, patient, and professional service every time you worked with her. It’s great that the carrier was just as thorough and careful, ensuring your vehicle arrived in perfect condition. Thank you for trusting AmeriFreight and for sharing such positive feedback!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2025

    Scheduled a transport of a truck I bought out of state. Unfortunately the delivery vehicle itself needed a repair, so this delayed the delivery by a day. Throughout the process Michelle my agent was friendly and diligent. She followed up immediately to assist the transport. Received my truck without issue. The driver was nice and friendly. My only critique was that I did not receive notification when the truck was picked up or an ETA of arrival once the vehicle was picked up. At the end of the day a delay of one day is no big deal. Everyone was friendly, professional, and I received my truck without issue - so I'd say it was a success.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad to hear Michelle’s friendly and diligent approach helped keep things on track, even with the brief delay. It’s great that both she and the driver made the process professional and easy, and that your truck arrived without any issues. We appreciate your feedback on pickup and ETA updates—it’s helpful for us to know where we can improve. Thank you for choosing AmeriFreight!

    Verified purchase
    Staff

    Reviewed Aug. 1, 2025

    My experience was good, they were very helpful with the process and although my transport was not tracked the driver was very communicative with me about when he would be delivering. It gave me peace of mind to know my delivery would be delivered on time.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re happy to hear our team was able to help you through the process and that the driver’s communication gave you peace of mind. It’s great that your delivery arrived on time and without issues. Thank you for choosing AmeriFreight!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed July 25, 2025

    I started the process with AmeriFreight in February. I called really early, and they gave me the most information and an estimated price. Most of the other companies wouldn't even give me too much of a price because I was calling so early. AmeriFreight's customer service representatives always answered right away, or if they needed to call me back, they would call me back. They were very quick to respond.

    They had my vehicle shipped, and when it arrived, it was in good condition. I wasn't the person that was here to pick it up. Somebody else picked it up for me. I did find a couple of spots, and they were really small enough that I didn't really call back or do any claim on it. Overall, my experience was very positive. The price was reasonable. The driver of the truck was very accommodating and quick. He got here faster than I did. They were very easy to work with.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad our team could provide you with clear information early on and be available whenever you needed answers. It’s great to hear your vehicle arrived quickly and in good condition, and that the driver went above and beyond to be accommodating. Thank you for recommending AmeriFreight—we truly appreciate your trust!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 24, 2025

    Amazing!! Went above and beyond to help us move our vehicle across multiple states in a single day! She was incredibly patient and understanding with both parties and I couldn't be more satisfied with my care! Very quick to call and communicate with me about every step in the process, wonderful attitude even under stress, I truly can't recommend her enough

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so happy to hear that your agent made such a difference in your transport experience. It’s great that she kept you informed at every step, stayed patient under pressure, and helped get your vehicle moved so quickly. Thank you for choosing AmeriFreight and for sharing such kind words!

    Verified purchase
    StaffTransparencyCommunication

    Reviewed July 24, 2025

    The service was very efficient, well organized, and everyone involved (broker, messengers, drivers) were extremely friendly. The drivers were incredibly nice and kept me in the loop about their arrival time. I also received frequent status updates from the broker. The car arrived 3 days earlier than predicted and it took only 4.5 days from West Coast to East Coast.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad to hear the process felt organized and efficient from start to finish. It’s great that both our team and the drivers kept you well-informed, and that your car made it across the country ahead of schedule. We truly appreciate you choosing AmeriFreight!

    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedStaffBillingTransparencyTimeliness

    Reviewed July 19, 2025

    AmeriFreight Is a Complete Scam — Stay Far, Far Away. Let me save you time, money, and a massive headache: do not, under any circumstances, use AmeriFreight. This company is the definition of incompetence, indifference, and borderline fraud. I shipped two vehicles—one to Texas, the other to Los Angeles—and despite filling out every detail with obsessive accuracy, AmeriFreight managed to screw up both in spectacular fashion.

    Disaster #1: WRONG CITY. They listed the wrong destination for my Texas car—a full three hours off. This meant I had to personally negotiate with the driver to get the car where it was supposed to go which cost me at least an extra $100. This wasn't a minor oversight. This was pure negligence. Their mistake. My problem. Their solution? Silence. Disaster #2: Ghosted Over Pickup. The LA car wasn’t picked up on time. I called five times, got the same robotic nonsense: "The carrier will call you." No one ever did. I had to track down the carrier myself and arrange my own pickup, over 12 hours late. Again—AmeriFreight was completely useless.

    Disaster #3: 7-Day Late Delivery, No Updates. The car was seven days late. No updates. No calls. No apology. I had to play detective and find the carrier on my own to figure out where the car was. Why even hire a broker if you have to do all the brokering yourself? When confronted with questions about the carrier, AmeriFreight again said “let me work on it” 30 hrs later, no response.

    Disaster #4: Shady Payment and No Receipt. Their payment system is a joke. You pay 20% upfront to AmeriFreight by credit card, then you’re forced to pay the rest in cash at delivery—yes, cash, in 2025. It’s a system designed for zero accountability. When I asked for a simple cash receipt, I got ghosted. It’s been 3 weeks. I've called 15+ times, emailed them detailed requests with "CASH PAYMENT RECEIPT" in bold letters and still, nothing. Either they won’t or they can’t provide proof of the money I handed over.

    Final Word: AmeriFreight is not a logistics company—they're a middleman that takes your money, passes you off to random carriers, then vanishes the moment anything goes wrong. They are disorganized, and dangerously unprofessional. They created problems, ignored my calls for help, and left me cleaning up their mess—over and over again. As I write this review, I am still waiting on the cash receipts. This company is a masterclass in how not to run a business. If you want stress, wasted time, surprise costs, and zero support, AmeriFreight’s your match. Everyone else: RUN. If I could give negative stars, I would.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We're so sorry to hear about your experience, and we completely understand how upsetting this must have been. This isn’t the kind of service we aim to provide, and it’s clear we fell short here. Our Sales Manager, Richard Jernigan, has been trying to get in touch with you because we’d like the chance to talk things through and find a way to make this right.

    We take feedback like yours seriously, and while we can’t undo what’s already happened, we’d like the opportunity to help bring some resolution and restore your confidence in us. If you're open to it, please feel free to reach out to Richard directly at (678) 821-2653 or r.jernigan@amerifreight.net. We’d really appreciate the chance to follow up with you directly.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2025

    Job well done! I couldn’t have asked for a better company and carrier to move a 1986 pickup from Texas to Ohio! The customer service and driver were awesome! This is the first time requesting this service and I’m glad I choose AmeriFreight for this move! Outstanding job! If I ever plan to move a vehicle in the future this is the company I’m going to call. I’ll also promote this company to my friends who plan to move a vehicle in the Conus. My compliments to the entire staff at AmeriFreight and the vehicle carrier companies they work with on getting vehicles from origin to destination.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so happy to hear your first experience shipping a vehicle went so well! It’s great that both our team and the carrier made the process from Texas to Ohio smooth and stress-free. Thank you for your kind words, your recommendation, and for trusting AmeriFreight—we’d love to help again anytime you need a vehicle moved.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 18, 2025

    Working with AmeriFreight was great. Christine was really great with me. She was really good. The quote was a little bit higher than I would like, but Christine was able to help me to find something that was a little less. She was like, "Okay. I'll just call you when I have something close to this number." It was fine. At first, it was a little cheaper. But I ended up having to pay a little bit more. 

    The pickup was super smooth, though. And it was earlier than it would be. When I got to Colorado because we did a duty move, the truck was already here. The driver was just waiting for me and he was also very nice. I was like, "I'm not gonna be there till this time. So can you wait?" He said okay. Then, he came right in front of my new apartment building and it was pretty good.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad Christine was able to help make your military move to Colorado easier by finding a rate that worked within your budget and keeping you informed throughout the process. It’s great to hear the pickup went smoothly, delivery was right where you needed it, and the driver was accommodating to your schedule. Thank you for trusting AmeriFreight. We truly appreciate your kind words about our service!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 18, 2025

    AmeriFreight's quote was very reasonable. The person I worked with was very helpful, communicative, and stayed in touch. I was moving a car to my daughter who lives in Colorado and I live in Virginia. The pickup was fine. The guy showed up, I met him in a supermarket parking lot, and he was very courteous. He told us what he'd be doing and then took the car out. My daughter met him in Colorado at a similar place. We had a great experience overall and I'd recommend using AmeriFreight on any future transfers.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad we could help make the car transport to your daughter a seamless experience. It’s great to hear our team’s communication and the driver’s professionalism gave you confidence from pickup to delivery. Thanks so much for recommending AmeriFreight. We’d be happy to assist again anytime!

    Verified purchase
    Contract & TermsTechPricePunctuality & SpeedStaffTransparency

    Reviewed July 18, 2025

    We were needing a transport service for a job relocation, and my husband found AmeriFreight on Google and we used them. The pickup was in Indianapolis, Indiana, and the drop-off was in Phoenix, Arizona. While I was not at the drop-off, I was there for pickup. The driver brought a large semi that transports 8 to 10 cars. He had my address, but I was living in a side street, so he was too big to fit down there, so we found a closed business parking lot where he just pulled in and that was where we loaded. The driver was great. I was trying to catch a flight, and so I had to leave but he ensured me that he would send a photo of my vehicle once it was loaded just for my peace of mind so I knew that it was secured. He did that, and then he also updated me the second day of the drive.

    The first quote that I got was $300 lower than what we ended up paying, so it was not very accurate. We tried to negotiate with a couple of drivers, but none of them were budging on price. So, the quote did not match what we paid. I would still use AmeriFreight. I recommended them to a coworker. There's so many businesses in this industry. Now that I have somebody that I know of, I would rather just continue to use them since they also know me, as compared to trying to find a new transport company.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad to hear your transport from Indianapolis to Phoenix went smoothly and that the driver was so accommodating and communicative throughout the journey. We appreciate your understanding about the pricing process and are happy to know your experience has built trust and familiarity with our service. Thank you for recommending AmeriFreight and for continuing to choose us for your transport needs!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 17, 2025

    With AmeriFreight's help, I didn't have to be in a new state without my vehicle for too long, so that was good. I first heard about them online and when I set up the transport, the young lady that I spoke to was able to work it out to where it was available or they could provide me with the dates that I needed. So I was very happy with that. She also made me feel at ease with the whole process. In fact, I had set it up with another company prior to AmeriFreight, but because of her personality and the way she was helping me, I ended up switching over and going with AmeriFreight. She was she was very informative, and all the dates and times were exactly as they were explained to me upfront. Right now, I'm experiencing something that's going on with my vehicle's alignment, which is a result of how the delivery person had it hooked up in their vehicle. So I'll have to get that checked out. But that's not AmeriFreight's fault.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad our team was able to work with your schedule and get your vehicle to you right on time after your move. It’s great to hear that your agent's professionalism played such a big role in your decision to choose AmeriFreight. Thank you for sharing your feedback. We appreciate your trust and hope to assist you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed July 17, 2025

    I went on Google and looked at reviews for vehicle delivery companies, and found AmeriFreight. I submitted a request online, and someone called me, and everything was handled from there. The transport from Georgia to Texas took about three days and the communication was great, especially with the driver. We had each other’s numbers and he would text me updates over the weekend. And the car arrived on the day it was expected.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed July 17, 2025

    I had a good experience with AmeriFreight, one of the few times I have had a good experience with a car carrier. These guys, especially in the beginning, were really good with communication. They were constantly bringing me quotes, regardless of whether it was higher or not, just to gauge my appetite for going up higher or waiting.

    The only thing is, on the receiving end, you don't get a lot of notice. But that's the way it works when they bring it to you. It was all fine. They were upfront with me regarding the cost. I've done it before. Essentially, it was more. I could have held out for lower price, but I decided to go ahead with it. It wasn't a whole lot more.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so glad your transport was a positive experience and that our team’s communication helped you feel comfortable throughout the process. It’s great to hear you found our updates and transparency helpful, even with slight cost variations, and that everything was handled smoothly on arrival. Thank you for recommending AmeriFreight. We truly appreciate your trust!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 15, 2025

    I did a military move, so I needed to send my truck back home. AmeriFreight had pretty good reviews on the Better Business Bureau and it was a pretty seamless process talking to their agent and getting something arranged. I was sighted three days prior to the 4th of June, then the pickup was on the 3rd. I had to meet the driver to pick up my truck a short distance away. We had originally planned to go a mile away and I said that was ridiculous. So we eventually picked a place that was within walking distance of my residence. Where I had lived was pretty closed off, so I totally understood choosing a parking lot to get it picked up at, which he picked it up at a school parking lot. So that was fine and we had no problems there.

    It took about four days to get cross-country and the drop-off was on time. When the vehicle arrived, it looked good. It was an open transport, so it was obviously going to get a little dirty. But other than that, there was no damage or anything like that. Overall, the transport process with AmeriFreight was fairly easy. The communication could have been a little better for AmeriFreight with the scheduling, but that was okay. I knew they had to deal with getting a truck. The unfortunate side of it was just trying to having them meet somewhere, even though there was plenty of room to get it dropped off at the residence. But that's my only small critique and I'd recommend them to others. There are a ton of options, so people should go with who they're comfortable with. There were more regional options that might be more fitting, but I did a cross-country one and AmeriFreight was big enough for that.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad to hear your transport went smoothly and your vehicle arrived in good condition after the cross-country trip. It’s great that pickup was convenient for you and that the drop-off worked out without major inconvenience. We appreciate your feedback about delivery communication—it’s helpful for us to know where we can improve. Thank you for recommending AmeriFreight!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 15, 2025

    I’ve had previous experience with AmeriFreight and it has always been a good experience. I've also heard from some other people that I know that it's been a great experience, which made me decide on AmeriFreight. Harry, the rep, was fantastic. It was the best service I’ve had so far. He was very friendly and efficient, and he answered any questions that I had. He stayed on top of everything that needed to get done and made sure to let me know every step of the way. Everyone was buttoned up tight and very straightforward. It is as good as it could be and I'm highly pleased.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed July 15, 2025

    I shipped two vehicles through AmeriFreight and although I was given an option for the covered transport, I went with the uncovered one. The quote was fair for these times. Setting up the transport was easy and the team worked with me on the pickup and delivery. The location was changed at the last minute, but it was right up the street from my house. When the vehicles were delivered, they were dropped off directly at the door of the house I'm going to. So, the team did good. It was a little bit last minute for the contact of when they arrived, but somebody was waiting.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 15, 2025

    I was going to be moving out of the area and I did a lot of research to see which companies had good reputations and were well-reviewed. AmeriFreight kept getting positive comments and reviews so I reached out to them. I was impressed with the way they appeared to do business. The rep was extremely friendly, very courteous, professional, very responsive to communication and answered all my questions very clearly.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks so much for choosing AmeriFreight. We truly appreciate your trust in us.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 15, 2025

    I researched transport service companies and due to cost and time, I selected AmeriFreight among the four companies I looked at. From pick-up to drop-off, the whole transport took three days from California to Missouri. The truck they used was a mid-sized truck and wasn't as big as some of the other ones. On delivery, I met the driver somewhere and he was fine. He photographed the car and the vehicle arrived in good condition. We had no issues there. But the quote was a few dollars more than what I was originally quoted. Other than that, it was a good experience and the service was very fast.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 1, 2025

    The service of AmeriFreight was excellent. I was impressed with their response when I had questions and their communication. The car arrived a little earlier than we expected. They said they'd be here on Thursday but they were here Tuesday morning before the banks opened. And it was Memorial Day weekend and a bank holiday.

    There was some confusion on the payment. They said to give payment to the driver, but I didn't know who the driver was. I contacted a representative of AmeriFreight who tried to contact the company but didn't get a response. I was gonna go to the bank and get a certified check, but I didn't know who to write the check to because the person who picked the car up was different than the person who delivered it. So we didn't know who that was until they showed up. And they said to write the check to the driver and not the company. I had no idea how to do that.

    The driver showed up the next morning before I could even get to the bank to get cash. So it was between my daughter and I trying to get Venmo and other forms of payment. That was the only hiccup.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechPriceStaffTransparency

    Reviewed June 30, 2025

    I was just looking up companies on the internet and I probably talked to 20 different ones, but I never got the car transported because everyone sounded so shady. No one really explained how the process worked until I talked to AmeriFreight. They explained that it’s not really a quote, it’s more like a bid that they put out to drivers. Since they were able to explain it to me like that, that's why I went with them.

    I felt very comfortable and they did a great job. The transport was 1,300 miles from Arkansas to Nevada. I called them on a Thursday, they picked up on Friday, and it was delivered by Sunday. They were just great and communicated well. They explained exactly what was going on, and I really felt like they were for real.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed June 30, 2025

    I needed to transport a car from Pennsylvania to California, so I researched a bunch of different sites online, and AmeriFreight just kept coming up. I contacted them and they got back to me immediately. The woman I talked to was really helpful. She answered all my questions and got back to me with every question.

    The pickup point was our home in Media, Pennsylvania, which was very incredibly convenient. It was picked up really fast, within four days. The vehicle was going to my daughter, and she said the drop-off was very smooth with no trouble at all. She checked the car and signed the paperwork, and everything was fine with no damage or anything. It was very good.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed June 29, 2025

    I found out on Monday that my car was being picked up on Tuesday. Earlier was better. AmeriFreight was very communicative the whole time, letting me know that it was gonna be pretty close to the pickup day. But had a hard cut-off, so I was a little antsy. In the end, everything worked out great and was true to what AmeriFreight said. Their service was exceptional. If I ship a car, I'd use them again.

    Thanks for your vote!
    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed June 28, 2025

    We did a Google search and AmeriFreight was one of the top companies. It was the first time we shipped something, and they were responsive. We got calls from a couple of different people who work with AmeriFreight and each of them answered our questions well.

    They all seem to give honest, competitive prices. It did not sound too good to be true, but it was competitive. There were a couple of others that responded, but they were the quickest, so we went with them. Pickup and delivery of my vehicle was easy. The guy came as close as he could to the house. We live on the side road, so he could not go directly there. They all did great.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 28, 2025

    AmeriFreight is reputable. Customer service was excellent. I was pleased with everything. It was easy. I requested a closed transport, and the quote for Utah to Michigan was reasonable.

    I didn't have to worry about my truck. They picked it up from the dealership, did an inventory checklist and drove it straight to me. They beat the time that they said they would to get it to me, and it got there in the same condition they put it on the truck.

    If you're looking for someone who does high-quality shipping on time, go with AmeriFreight. If you're just looking for the cheapest person, they are not it. It was a cheaper route to ship it, but I wanted my truck to come without any new stone chips or damage to it, and I wanted to get it on time.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed June 28, 2025

    I was moving, and I just sort of looked up the companies that had the best reviews. I probably considered 10 companies. I eliminated any that wouldn't let me put stuff in the car. And then I picked the ones that had the best reviews and the lowest rates from there.

    I met them downtown, so it was a 20-minute drive. But they were pretty communicative, and their instructions were all good. I was satisfied with everything.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 28, 2025

    I used AmeriFreight a couple of months ago and it was a good experience. Setting up the transport was easy. Pick-up and delivery was from Ohio to Massachusetts and everything went well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2025

    Ivan was great. He called when he got closer and we met for him to load the vehicle, he was very careful. He was absolutely a great transporter! When he got to CA, he called my cousin and delivered the car with much care. She stated how nice he was!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2025

    #**. Before I went with AmeriFreight I went with Montway, once I got my reservation set for montway my broker became nonresponsive which made me worry. I called them to cancel my order then all of a sudden my broker started to text me back but I still decided to cancel. Samantha from Amerifreight texted me all the way through and answered any questions and when she wasn't available their care team would take over and also made sure if my car was picked up/delivered on time. The carrier that was dispatched to my vehicle was Nalbandian Transportation LLC and Diego was very responsive throughout the whole process. I have shipped cars before and have had brokers and carriers ignore my calls and text but Samantha and Diego were both very professional.

    Thanks for your vote!
    Verified purchase

    Reviewed June 26, 2025

    Thank you AmeriFreight for the exceptional experience with getting a request to have a vehicle in my possession shipped. AmeriFreight was very flexible with me allowing me to rearrange and reschedule times for my shipment. It appeared first that the shipping process would take longer than I expected but my financed vehicle arrived within one week of it being picked up. Thank you again for the exceptional service AmeriFreight.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed June 24, 2025

    I had an outstanding experience with AmeriFreight, and it's all thanks to Samantha **. From the very first message, she made what could’ve been a stressful situation feel completely manageable. I had just purchased a new car six hours away from home and needed my old vehicle shipped back quickly. I called Samantha, and she got to work immediately—texted me right away to introduce herself, then followed up with a phone call once she secured a carrier. She was 100% transparent about costs, gave me all the info I needed up front, and worked within my tight timeline without hesitation. The carrier she arranged was just as professional and communicative. Everything was handled with care, and I felt like my car was in good hands the entire time.

    One small but meaningful detail: Samantha even texted me a “good luck” message on the morning I left to get my new car. It was such a kind gesture and showed me she actually cared—not just about the logistics, but about me as a customer. I’ll definitely be reaching out to her again next time I need to ship a vehicle. I would add a picture, but no one cares to see my old, beat-up 2009 Explorer. She made it home though! Thank you. ❤️

    Thanks for your vote!
    Verified purchase
    Rates

    Reviewed June 23, 2025

    Easy company to work with. My shipment counselor Liz provided great service and did not lead me astray. Definitely made the shipment process painless and simple. I shipped two vehicles across the U.S. and the rates were fair as well. I will use this service again to shipments future vehicles I purchase.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedTimeliness

    Reviewed June 23, 2025

    My shipper fell through and I contacted AmeriFreight in a pinch. Olivia passed me promptly to the scheduler Christine and she had my truck picked up the next day and at my house in 3 days. Marc followed up with me to make sure everything went smoothly. The entire experience was exceptional and I will not hesitate to contact AmeriFreight again if I need a car shipped! Shipping ID **.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed June 20, 2025

    The customer service was helpful and prompt. The car carrier service was also good. The biggest drawback is that the final price ended up being double that of the original quote, which is very misleading. The pick up and drop off dates of the car were also late. Lastly, I asked for an open carrier but was only provided with an enclosed one.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for your feedback. We're glad to hear you were satisfied with the customer service and carrier experience. Regarding pricing, we understand how frustrating it can be when the final cost exceeds the initial estimate. Our economy rate is designed as a starting point based on market trends, but it does not guarantee a final price; it allows us to begin searching for a carrier willing to accept that offer. If carrier availability is limited or market conditions shift, we reach out with updated offers before confirming the shipment. Transparency is important to us, and we always strive to communicate these potential adjustments as clearly as possible.

    Verified purchase
    CoveragePriceStaffRatesTimeliness

    Reviewed June 19, 2025

    We were originally shipping 2 vehicles in one order ** but they messed up and only assigned one to carrier. So we had to create another order ** for the second vehicle. Michelle ** took over, who was very responsive. But we had to pay a higher price. However, what was ridiculous was that, the two orders ended up got assigned to the same carrier, and got shipped on the same day. Then why they could not combine the order like it was supposed to be, and why shall we pay a much higher price for two separate orders and also double the insurance? The carrier itself was wonderful, delivered safe and sound with no issues with the vehicles.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for sharing your feedback. We’re glad your vehicles were ultimately picked up together and delivered successfully, but we’d like to take a moment to clarify how our pricing and services work. While both vehicles happened to be picked up by the same carrier, our broker fee structure is based on the number of vehicles transported, not whether they are on one order or two, so the pricing would not have been impacted by this. Our economy pricing model works by listing the shipment at a competitive rate based on current market trends, but the final carrier price depends on the actual offers we receive. This means pricing can vary depending on timing, route demand, and carrier availability.

    Additionally, the AFTA plans you purchased are not insurance but optional gap coverage that covers one vehicle per plan. As you requested both vehicles be covered, separate plans were required regardless of how the transport was structured. We also want to note that as a gesture of goodwill, we’ve already issued a partial refund of our broker fee to help address your concerns. We appreciate the opportunity to clarify these details and thank you again for shipping your vehicles with us.

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffTransparency

    Reviewed June 15, 2025

    I had a car that needed to be picked up, and my friend who drives a shipping truck said to call AmeriFreight. The communication could have been better. It was a very busy time, and they were overloaded with cars. I didn’t hear anything about my car when it was going to get picked up, even on the day it was supposed to be picked up.
    I wish they had told me it was a busy time and that I’d be waiting a few weeks. The representative told me there were 70 cars on the board on the day of my supposed pickup. To get to the top, I ended up paying double. At the quoted price, which was great, no one wanted the car, so I had to go from $1,300 to $2,000. Even then, they picked it up three or four days late, and I had booked it three weeks in advance.

    The pickup itself went great. We talked to the driver, and everything went fine.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRatesTimeliness

    Reviewed June 15, 2025

    I’m on active duty in the military and was moving. I purchased the vehicle in Maryland, and I was moving to New Mexico, but the 28-hour drive wasn’t worth it. So, I signed up with AmeriFreight, and they had a military discount.

    The customer service was pretty good and punctual. She laid everything out. The price was pretty accurate from what she said. It ended up going up a little bit because I got insurance on it, but aside from that, it was accurate. It ended up working out.

    I submitted a question because I hadn’t heard anything in a few days leading up to the pick-up. I reached out to make sure everything was still on track, and the representative reassured me, so it was good. I heard back from them the same day, it was pretty quick.

    I met the pick-up driver at a local dealership because he wasn’t able to get through the neighborhood, but it’s off of the highway, so there’s a lot of space. I just drove there and had the car picked up. The driver was good. He met me on time.

    My experience has been good. It was straight to the point. That’s kind of where I needed to be, and they got my car here with nothing wrong, like cracks in the windshield. That’s what I was worried about because all of the states it goes through are nothing but like a rocky road. The driver was able to get it through with nothing dented or broken. I’d recommend AmeriFreight Auto Transport.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 14, 2025

    I was needing to transport my motorcycle from Minneapolis, Minnesota to Wickham, Michigan because I was going move here for the summer. And I chose AmeriFreight because I found them on ranking websites on lists of best shipping companies in the US. The setup experience went smoothly and quickly. They were the only company that guaranteed me that they would be able to most likely ship my bike the day after. It took a day for shipping.

    The driver had a truck with a trailer and he picked up and dropped off right next to my address, so it was smooth on that side. However, I was given a number for the shipment to call to, but my actual driver had another number. So, that was a little confusing, but I was able to figure out. The communication between AmeriFreight and the shipment company could be better. Still, the service was good, and they were reliable. They got the job done.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 14, 2025

    I've used AmeriFreight twice and so far, no issues. They’re in the top 10 for car shipping. They were very responsive and straightforward. One of their drivers was easy to work with but the second one wasn't as responsive, but I had no issues with pickup or delivery. There were a couple delays, but it was ok. AmeriFreight made it really simple and affordable to ship. It made a very big thing seem really easy, so I’d definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 13, 2025

    We shipped two vehicles on separate times with AmeriFreight. One of them was a 2021 Nissan Altima and the other one was a 2020 Mazda Miata. I contacted them with the first car. They were always kind and helpful. The way it works is that they’d get quotes and then call me back with some. Since we were coming to Vermont, a little more remote than Chicago, it took a little bit longer to get enough quotes. We all want the price cheap but AmeriFreight’s appropriate.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed June 13, 2025

    It was a fantastic experience with AmeriFreight. I'll be using them again in the next week or so.

    The price was fantastic and customer service was good. The delivery driver was very nice as well. I thank the team for organizing a good delivery driver at a reasonable rate.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2025

    I relocated from Arizona to North Carolina with AmeriFreight. I looked at three other companies. Setting up the move with AmeriFreight as smooth, and communication with the driver was good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2025

    I was looking to ship my car and found AmeriFreight online. The customer service experience I received was good. The lady who helped me was very nice, and I don’t have any complaints. The delivery driver went out of his way to help. He was good.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 9, 2025

    Excellent service. Sy ** was professional, knowledgeable, and helpful. Vehicle was delivered on time and in excellent condition. We were updated the entire time. Easy and stress free experience. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2025

    After trying several other companies, I finally found the perfect fit with AmeriFreight. Their attention to detail and commitment to customer satisfaction is unparalleled. I can’t say enough good things about this business. From the moment I contacted them, they were responsive and accommodating. I will definitely be using their services again in the future.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 3, 2025

    Working with Kristin was amazing after being scammed by another company. She assured me that everything was going to be alright. Her attention to detail was incredible and she connected me with a driver quickly. He delivered early without any issues. I would use them again and again. The vehicle I transported was inoperable and needed a winch to be loaded, Kristin assured me this was not a problem. The driver showed up and everything she explained was completed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsCoveragePriceStaffBilling

    Reviewed May 31, 2025

    I had a Jeep Grand Cherokee moved from Appleton Wisconsin to Minnesota. Although I informed AmeriFreight that I did not want the additional AFTA auto insurance, they charged me for it anyways. Once AmeriFreight has your money, they do whatever they want and won't lift a finger to help if things go wrong. I have numerous communications with them and they keep saying the charge will be credited to my account, it never happens. I have disputed the charge with my credit card company and filing complaints with the BBB and Attorney General's office.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We are truly sorry for the experience you had and want to sincerely apologize for the frustration and confusion you’ve faced. We’re currently looking into where the breakdown in communication occurred so we can address it directly and prevent this from happening again. We want to reassure you that your AFTA gap protection plan payment has been fully refunded. Your feedback is incredibly important to us, and we appreciate you bringing this to our attention so we can improve.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 26, 2025

    We used AmeriFreight to transport our car from Florida to Illinois, and they did a good job. They were in communication with us the whole time, so we were happy with that. It wasn’t the cheapest but it’s okay.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for trusting us to handle your auto transport needs. We’re glad our team was able to provide the clarity and reliability you were looking for. Your recommendation and thoughtful feedback are much appreciated.

    Verified purchase
    Customer ServicePriceStaffRatesTransparencyCommunication

    Reviewed May 25, 2025

    I was moving from Oregon to Virginia and I needed my '17 Chevrolet moved. AmeriFreight seemed like the best option for the budget that we had. The driver made the pickup seamless, just loaded it up on the little wrecker truck and gave me an invoice and an estimated date and that was that. He was running a little bit behind that day, but was informative about where he was. I was still moving during the delivery, but somebody met him somewhere just because where it went was a rural area and it went smoothly. It was a solid experience. I don't really have anything to complain about.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad we could help make your cross-country move a bit easier. It’s great to hear that communication stayed consistent, even with the rural delivery logistics. Thank you for sharing your experience and for considering us again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 25, 2025

    I was transporting my car about 1,500 miles from South Carolina to New Mexico. I found AmeriFreight online and decided to go with them because they were the easiest to communicate with by text and were responsive. There was no problem at all with the pickup and delivery. The carrier himself was great. He came, picked up the car, and dropped it off. My only complaint is that they quoted lower than what the actual price is going to be to transport. I picked them because the quote I got was kind of in the middle, but it ended up being $300 more than quoted.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for your thoughtful and honest feedback. We understand pricing changes can be frustrating, and we’re constantly working to make those transitions clearer. We’re glad the transport itself went smoothly and that you felt supported by the team throughout.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 25, 2025

    I needed to ship a sedan from Houston, Texas to Virginia. I went with AmeriFreight for their pricing and efficiency-wise and I was impressed with the rep’s professionalism. It’s a quick and easy process. There was no hassle and it only took two days for the car to arrive. I would recommend them.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so pleased your shipment to Virginia went off without a hitch. Thanks for recognizing the professionalism of our team and for recommending us. We’re always happy to help!

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed May 25, 2025

    My brother gave me a car, and I arranged AmeriFreight to transport it from Tennessee to Nevada. The communication with the driver was good, and everything went fine until the drop-off. When the car was dropped off, I thought it would be by the complex, but it was left on the opposite side of the road. I had to walk across the main street with my two-year-old son to get there. The driver was waiting, and I told him I could probably get a ticket because I couldn’t make a U-turn and had to wait for all the traffic to go, but he assured me I wouldn’t.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed May 24, 2025

    Setting up the transport was smooth. John was my rep and he was great. He coordinated everything, and I didn't have to do a thing. The initial quote was $675, and I ended up paying $850. But the most important thing is they took care of the vehicle for me regardless of the price, so I was very satisfied with that.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 24, 2025

    I had a Jeep Cherokee and a Ford Fusion shipped through AmeriFreight. They delivered them later than expected. They kept trying to deliver past midnight, which isn’t allowed in this area, so we had to work with them to set a new time the next day.

    Their customer service responded quickly. The quote was pretty close to the actual price I paid, so that wasn’t too bad.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 24, 2025

    My uncle gave me a 2003 Forester and I needed it moved from North Carolina to Western New York. AmeriFreight was the quickest in response and estimate. I liked the friendliness and good customer service of the rep I worked with. He was very helpful. Go for AmeriFreight. It was good. The car is great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 21, 2025

    Raziah ** handled my transport #**. Very professional, friendly, answered all my questions and explained the entire process to me. The driver, Eugene, was also friendly, helpful and capable. My vehicle was successfully delivered in 4 days. AmeriFreight and Raziah made this a very stress free experience. Would definitely recommend this company and would use again.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for the thoughtful review! We’re so glad Raziah helped make the process smooth and stress-free from start to finish. It’s great to hear everything went well with your delivery—we’d be happy to help again anytime!

    Verified purchase
    Staff

    Reviewed May 20, 2025

    Shannon ** was my agent and order number was **. I was facing a bit of a unique challenge as I was having to travel to another state for a week before being able to receive my vehicle delivery. Shannon came up with an innovative solution and went beyond what was required to help me. Her kindness and extra effort means a lot to me and I’m so appreciative. I received my vehicle on the date I was told I would and the entire process went smoothly. Shannon was available to answer my questions throughout the whole process and even gave me her personal number to ensure I could reach her in case I needed anything. My positive experience with AmeriFreight was all thanks to her!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you so much for sharing your experience! It’s wonderful to hear how Shannon went above and beyond to find a solution that fit your unique situation. Her thoughtfulness and dedication really shine, and we're so glad she helped make the process smooth and stress-free for you. We’ll be sure to pass along your kind words—she’ll be thrilled to hear them!

    Verified purchase
    Customer ServicePunctuality & SpeedCommunication

    Reviewed May 19, 2025

    Shipping my vehicle with AmeriFreight was great overall. However, I had no communication with the delivery guy for three days after they said they were gonna drop it off. They could have done better communicating what day they're gonna drop it off. Still, the delivery was good. I got my car, and I can’t complain.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffFollow-Through

    Reviewed May 17, 2025

    When I shopped for car transport carriers I received 27 quotes. Of the 27 only ONE picked up the phone and called me to help with our transport, Raziah ** of Amerifreight. Raz was amazing. She was always available for our calls and questions and she followed through throughout the entire process. The level of comfort and confidence we got from the attention Raz gave us made us feel so comfortable that not only was our car going to get there on time, if anything went wrong, we could call Raz. Five stars!

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Wow—27 quotes! We’re so glad Raziah’s personal touch stood out among the crowd. It’s great to hear she made you feel confident and cared for throughout the journey. We’ll be sure to pass along your kind words to her!

    Verified purchase
    Customer ServiceStaffLoan ProcessResolution

    Reviewed May 17, 2025

    I’m glad I dealt with Christine from AmeriFreight because she was very patient with me. I talked to her a lot. At first, I thought I had the money for the transport, but it went up, so I couldn’t do it. When I was finally able to get the car since I got a loan from a family member, I called Christine to let her know.

    The company that brought the car here stole four or five things. I texted the person to let them know there were things missing, and they said they didn’t know what those could be. But they should know because they probably had it in their truck.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We're grateful for your honest feedback and for recognizing Christine’s care and professionalism. That said, we’re very sorry about the trouble you experienced during delivery—it’s definitely not the kind of outcome we aim for. We take situations like this seriously and your input helps us strengthen how we handle these rare but frustrating challenges.

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffBillingRates

    Reviewed May 16, 2025

    I used AmeriFreight once before and they did a good job, so I was a repeat customer. Customer service was excellent. They were timely and proactive in communicating status. The price ended up increasing 15% and I expected some variability but not that much. It was for my mother-in-law's vehicle in Florida, and I scheduled it all. The neighborhood was too small for the driver to pull his big rig in, so I had a neighbor drive the car to Walmart and meet him. It wasn't as convenient, but I understand. The driver had multiple deliveries, so it took a couple of days longer due to some weather issues, but he was great. I met him at a convenient truck stop and picked up the car there. The only challenge I had was the payment had to be given directly to the driver versus through AmeriFreight. I would’ve preferred it to be a single transaction. I call AmeriFreight, they schedule, the driver loads and unloads, and I pay through AmeriFreight. But I understand they're bidding it out to independent contractors. I have recommended AmeriFreight to a couple of people.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so grateful to have earned your repeat business! Thank you for the honest and detailed feedback. While coordinating with independent carriers can come with some variables, we're glad to hear the process was still manageable and the driver was reliable. For future shipments, we do offer the option to pay us in full for a more streamlined experience, and we’d be happy to walk you through that if it’s a better fit next time.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2025

    I used AmeriFreight to move some vehicles from my house to my brother's house. I did look for anyone else, but I went with AmeriFreight because of their customer service. It was good. The driver who came and picked up everything was great.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re happy to hear everything went smoothly and that both our team and the driver left a positive impression. Thank you for choosing AmeriFreight and for taking the time to share your experience—we appreciate the recommendation!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed May 15, 2025

    I spoke with their representative, Christine. She was great, awesome, and she was always calling me back to let me know what’s going on.

    The driver was great, and he was better than I thought because I was okay with an open trailer, and he happened to be coming from up north down to Naples, Florida, in a two-car enclosed trailer, and it worked out perfectly for both of us. He got here in a timely manner like he said he would. When we were done, I paid him, and everything was perfect.

    I had a good experience with AmeriFreight Auto Transport. Everything was fine. They did exactly what they said they were going to do. I’ve also recommended them to one friend.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re so pleased Christine made a strong impression and kept you informed every step of the way. Sometimes those unexpected trailer upgrades end up being a nice surprise—we’re glad it worked out even better than planned. Thank you for your thoughtful recommendation and for passing our name along.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRatesTransparency

    Reviewed May 15, 2025

    AmeriFreight has provided us with better pricing compared to other transporters. Scheduling for our relocation from New Hampshire to Iowa was very easy, and the communication was perfect.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We're so pleased to hear your move went off without a hitch. Getting your vehicle to Iowa in just a few days, with solid communication throughout, is exactly the type of experience we aim to deliver. Thanks for choosing AmeriFreight!

    Verified purchase
    PriceStaff

    Reviewed May 15, 2025

    Christine was excellent to work with. This was our first time transporting a car, so we had a lot of questions but Christine was patient and took time to answer all of them. Our car moved from Florida to Massachusetts in 2 days at a reasonable cost. Pick up and Drop off as planned without any issues. Would definitely use again and recommend to others.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We're so glad Christine could walk you through the process and make your first vehicle shipment a smooth one. It’s great to hear everything went according to plan. Thanks for allowing us to assist, and for recommending AmeriFreight!

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 14, 2025

    I had my vehicles transported from Georgia to Vegas. I went with AmeriFreight because they offered a better price. The customer service was fabulous, and everything was communicated well. The transport driver was wonderful.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We’re glad our pricing and service stood out during your search, and it’s great to hear the handoff with the carrier added to the great experience. Thank you for choosing AmeriFreight!

    Verified purchase
    Customer ServicePunctuality & SpeedRatesCommunication

    Reviewed May 14, 2025

    Shipping my car with AmeriFreight was excellent. A friend of mine in Florida gifted me a car, but I live in Texas, and the condition was that I ship it. I called three companies, and AmeriFreight was the first to answer. The setup with their representative was great, but they had me worried because I didn’t get any responses confirming when the pickup was until two days before, which made me anxious.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for the five-star rating and for trusting us with your shipment. We're glad the overall process met your expectations, and we appreciate your honesty about the communication delay. Feedback like yours helps us better support our customers from start to finish.

    Verified purchase
    Customer ServicePriceStaffRatesTransparencyValue

    Reviewed May 14, 2025

    I had a good experience with AmeriFreight when I was relocating from New Mexico to Georgia. I saw that they had good reviews and high ratings online, so I went with them. Their pricing was fair. Their representative was really good at helping me set everything up. The communication was also good. I was able to contact them via phone call. They also sent me a text message and email. The pickup and drop-off was very easy. The condition of the vehicle was the same as it was when I dropped it off. I will recommend using them.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    It’s wonderful to hear that the process felt smooth, well-communicated, and within your budget. Knowing your vehicle arrived just as it left, and that we helped take stress off your plate, means a lot to us. We’re grateful for your recommendation and were glad to be part of your move!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 14, 2025

    When I needed to send an SUV from Wisconsin to a friend in Texas, I did a search and found that AmeriFreight Auto Transport is the second or third rated vehicle movers. So I called them and got going from there. Their customer service representative helped me find the right option. We had good communication during the shipment and getting it delivered. However, it was a little more expensive than I had originally been quoted. But I needed to move it, so they got the job done.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for placing your trust in us after your research. We're glad we could deliver a reliable and well-communicated experience. It’s great to know your SUV arrived safely, and we truly appreciate your feedback!

    Verified purchase
    PriceRatesResolution

    Reviewed May 14, 2025

    I had a car transported from Florida to New York and chose AmeriFreight because the pricing was pretty good. However, it ended up costing more because they couldn’t get anybody to pick up the car at the original quoted price, so I had to pay a little more to get it done. They did get the job done at a competitive price. It was what everybody else was kind of quoting in the beginning, but again, the price wasn't what was originally discussed. There was a little glitch in the delivery, but they did work it out.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for the review and for giving us the chance to coordinate your Florida-to-New York transport. We recognize that price changes can be disappointing, even when they remain competitive, and we appreciate your patience as we worked through the process. We're happy your Odyssey arrived as expected and that we could address the delivery issue quickly.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 14, 2025

    I had no problem scheduling the transport with AmeriFreight at all. The cost was a little expensive, but we were able to deal with it.

    The pickup and delivery all went very smoothly. It went from South Carolina to Rhode Island. The agent that we used, Harry Davis, worked out very well. We had a good communication.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We're so pleased to hear that your transport went smoothly and that Harry’s support made a positive impression. We understand cost is always a factor, and we're glad you felt the service lived up to your expectations. Thank you for your recommendation!

    Verified purchase
    Customer ServicePrice

    Reviewed May 14, 2025

    Setting up the transport with AmeriFreight from California to Wyoming across 1,400 miles was good. Communication with them was also good, and there were no issues with pickup and delivery. The final cost was a little more expensive than I expected. But it was a custom delivery as the car was inoperable, so that was what caused that.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for trusting us with your long-distance transport, especially given the extra considerations for an inoperable vehicle. We’re glad the communication felt clear and the process went smoothly from start to finish. We truly appreciate your understanding and your kind words.

    Verified purchase
    Customer ServiceStaffRatesHonesty & Transparency

    Reviewed May 13, 2025

    Highly recommend AmeriFreight if you need to ship a car from cross-country or even within state. Excellent communication and excellent pick up and drop off times you can feel safe interest them with one of your biggest assets. I did extension research and found a more freight to be the most reliable and honest.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for the kind and thoughtful review! We're so glad to hear that our communication and timing met your expectations, and that you felt confident trusting us with your vehicle. It means a lot that your research led you to choose AmeriFreight—we truly appreciate the recommendation!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2025

    Raziah ** did a great job with order #**. She helped me find a carrier to take a CRV from Seattle, WA to a small town in upstate New York called Hamilton. The car was delivered exactly as scheduled and the carrier she recommended was very easy to work with.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thanks for sharing your experience! We're glad Raziah was able to find a dependable carrier for your CRV. It's always great to hear when things arrive right on time and the process feels straightforward. We appreciate you trusting us with your shipment!

    Verified purchase

    Reviewed May 10, 2025

    This was my first experience having my car transported from one side of the country to the other side of the country. My experience with AmeriFreight and Katie ** was all ACES! Katie kept me well informed throughout the entire process. First impressions are lasting impressions and I will not hesitate to use Katie and AmeriFreight again.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    We really appreciate your review. It’s great to hear that Katie kept you well informed and made the process feel manageable from start to finish. We're glad your first long-distance transport was such a positive one!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed May 6, 2025

    I needed a vehicle transported but because I'm off the beaten path it was difficult to find someone else at a reasonable rate. I canceled the order twice but Liz was there to help & accommodate. No attitude when I canceled just "WE ARE HERE WHEN YOU NEED US" very pleasant experience.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed May 4, 2025

    I did some searching online and then came up with AmeriFreight as one of several options that I looked into. After speaking with them, they seemed to have the best service. John, the person I spoke with, was very knowledgeable, and he answered all my questions. At the time, it was the second lowest estimate that I received, so I decided to go with them. The pick-up and delivery of my vehicle were both seamless. I was not in California when it was delivered, my son was, and they were very accommodating with him and his schedule to make sure that they could drop it off to him.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Thank you for the thoughtful review! We’re so glad John was able to answer all your questions and help you feel confident in choosing us. It’s great to hear the pickup and delivery went smoothly and that the carrier worked around your son’s schedule—those little details make all the difference. We truly appreciate the recommendation!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 1, 2025

    I had contacted a company out of California initially, who said the drivers that accepted the job couldn't do it, wanted money up front and changed the price – this is common practice because what the company offers is not necessarily what the driver wants to charge. A week had gone by and they messed up the date anyway, so I told them to forget it.

    I then called AmeriFreight because it was somewhere close, and it was excellent. The communication was instant and answered any questions. Customer service was really good. I got my car delivered out of Ashland. It was Tennessee they went and got it.

    The price was still different. It’s not always the same price because it depends on who’s picking it up and what they charge. I found that out because I had gotten two other vehicles shipped in a year’s time. But I would definitely use them again, and recommend it to anybody that was looking for freight.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 30, 2025

    I used AmeriFreight when I transported my vehicle from California to Maryland. Their quote was ok. The pick up and delivery could have been better. I was dealing with people who barely spoke English. The drivers did not give me a good experience.

    They weren't on time and I had something scheduled. They were supposed to come on a Wednesday. Tuesday and Thursday wouldn’t work since my mom wouldn’t be there because she was working. My mom can only do it on a Friday. So they had to wait two days after they were supposed to come on a Friday. They were two days late for that. Other than that, everything AmeriFreight did was good.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed April 30, 2025

    I used AmeriFreight for the first time a year ago. I got them off of a general search, and when I reached out and spoke to them, I felt comfortable so I used them. Then I wound up using them again and it was just as good as the first time. They’re not only reputable, but their pricing was also transparent, and scheduling pickup and drop-offs with them was easy.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2025

    I'm glad I gave AmeriFreight a try to transport my sister’s car from New Orleans to Ohio because it worked out really well. The person I talked to was very helpful. She told me things to look out for and answered all the questions I had. The transport lasted two days. The guy driving the truck had several other cars that he had to drop off, but it was okay with us. If I had to move a car again, I would use AmeriFreight.

    Thanks for your vote!
    Loading more reviews...

    AmeriFreight Auto Transport Company Information

    Social media:
    Company Name:
    AmeriFreight Auto Transport Company
    Company Type:
    Private
    Year Founded:
    2004
    Address:
    417 Dividend Drive, Suite D
    City:
    Peachtree City
    State/Province:
    GA
    Postal Code:
    30269
    Country:
    United States
    Fax:
    770 486 7429
    Website:
    www.amerifreight.net

    Media

    VIDEOS & IMAGES