How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

RoadRunner Auto Transport Reviews

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Fact-checked by: Jon Bortin

About RoadRunner Auto Transport

RoadRunner Auto Transport is a car shipping broker. A team of shipping coordinators arranges fully insured transport with no deposit required. This auto transport provider operates throughout the U.S. and has earned a number of very positive customer reviews on our site. RoadRunner Auto Transport offers 24/7 live online vehicle tracking and free instant car shipping quotes on the company website.

Visit www.roadrunnerautotransport.com
Pros
  • Ships anywhere in U.S.
  • Ships almost any type of vehicle
  • 24/7 online vehicle tracking
  • Door-to-door shipping
Cons
  • No terminal-to-terminal shipping

Helpful Reviews

Brooklyn, NY
Verified purchase
I recently had my Hyundai Sonata transported from New York to Ohio, and the experience was outstanding from start to finish. The company was very professional, responsive, and kep...

Read more

Decatur, TX
Verified purchase
My Suburban was delivered just as shipped. Nothing inside the truck moved or shifted. Delivery was timely and efficient. The customer service was thorough and provided timely updates...

Read more

What is RoadRunner Auto Transport?

RoadRunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. It offers 24/7 tracking that lets customers know where their vehicle is at any moment during the shipping process. RoadRunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. RoadRunner can ship almost any vehicle anywhere in the United States.

How RoadRunner Auto Transport works

You can get started with RoadRunner Auto Transport by visiting its website and filling out a short form to request a quote to ship your vehicle. You’ll enter some details about your car and the shipment date along with your name, number and email. Customers can also get a quote by calling RoadRunner directly.

Transportation is typically easier to find on popular routes, while less-traveled routes may have fewer available carriers and drivers. The number of available carriers can impact the price.

Once your vehicle has been shipped, RoadRunner Auto Transport online tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number.

RoadRunner’s customer service hours are 9 a.m. to 10 p.m. Eastern time on weekdays and 9 a.m. to 5 p.m. on Saturdays. Once your vehicle has arrived, both you and the driver should inspect it to make sure it wasn’t damaged on the route.

RoadRunner Auto Transport shipping options

RoadRunner Auto Transport provides shipping services nationwide. RoadRunner can ship to or from anywhere in the United States, including Hawaii, Alaska and Puerto Rico. It also offers services across parts of the Caribbean.

RoadRunner offers door-to-door shipping. It can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs, boats and heavy equipment, like tractors.

You can choose from a few shipping options for your vehicle. The two most common shipping options are open carrier shipping and enclosed carrier chipping.

  • Open carriers are generally cheaper and transport up to 10 vehicles at one time. Your vehicle will be exposed to the elements, but this option is often the fastest and most cost effective.
  • Enclosed carriers offer more protection during transportation because your vehicle is protected from the elements. This option is usually more expensive, so it may make sense if you have a high-value, luxury or vintage vehicle that needs extra care.

Other RoadRunner shipping options include dealership shipping, corporate vehicle shipping and shipping options and discounts for military members.

RoadRunner Auto Transport cost

The cost to transport a car with RoadRunner Auto Transport varies based on many factors, including season, transport type (open or enclosed) and pickup and drop-off locations. RoadRunner estimates the national average cost to ship a car is $1,215.

Transport times normally take around two to four days, but this timeline depends on the distance you’re shipping your vehicle. In general, summertime is the most expensive time to ship a car. You can have your car shipped on the top-level of the carrier for an additional $99. RoadRunner doesn’t require an upfront deposit, so you won’t have to pay anything until the day your vehicle is scheduled for pickup.

Shipping a 2025 Toyota Corolla

The table below reflects the cost to ship a 2025 Toyota Corolla in the summer with four weeks' notice. As a reminder, the summer is often the most expensive time to ship a vehicle. All pricing is accurate at the time of publishing.

RoadRunner Auto Transport coverage

All RoadRunner Auto Transport shipments include basic liability coverage. However, RoadRunner offers the option to add additional coverage with its premium shipping options.

FAQ

Where is RoadRunner Auto Transport available?

RoadRunner ships vehicles anywhere in the United States, including Alaska and Hawaii. It also offers auto transport to Puerto Rico and the following ports in the Caribbean:

  • Anguilla
  • Antigua
  • Barbados
  • British Virgin Islands
  • Caribbean Netherlands
  • Costa Rica
  • Dominican Republic
  • Guatemala
  • Haiti
  • Honduras
  • Montserrat
  • Panama
  • St. Kitts and Nevis
  • St. Maarten
  • Trinidad
  • U.S. Virgin Islands
Is RoadRunner Auto Transport a broker or carrier?

RoadRunner is an auto transport broker, which means they work with a preferred network of transport companies to ensure your vehicle or fleet is shipped safely and efficiently to its destination.

Does RoadRunner Auto Transport offer instant quotes?

Yes, RoadRunner Auto Transport offers a very easy process compared to other transporters, with instant quotes available online within seconds.

How much gas should I put in my vehicle before it ships?

RoadRunner recommends having a quarter of a tank of gas in your car. This amount ensures there is enough fuel to load and unload your vehicle without adding unnecessary weight.

Can I put personal items in my vehicle for shipping?

Yes, RoadRunner allows customers to put personal items in their vehicle as long as the total weight of the items does not exceed 100 pounds and they are stored in the trunk or the back seat of the vehicle below the window line.

Still have questions?

Is RoadRunner Auto Transport legit?

Yes, RoadRunner Auto Transport is a legitimate provider if you need to ship your car. It can ship nearly any vehicle as well as boats, motorcycles and heavy equipment, anywhere in the U.S. Its 24/7 online tracking helps you stay informed and keeps drivers accountable. The company offers a free instant quote tool on its website, so you can easily estimate the costs to ship your vehicle.

RoadRunner Auto Transport Reviews

Filter by Rating

  • (796)
  • (78)
  • (26)
  • (20)
  • (298)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 1 Reviews 0 - 35
    Verified purchase
    PriceRatesTransparencyHonesty & Transparency

    Reviewed Oct. 9, 2026

    Had a good experience with Road Runner after a terrible experience with another company. They were honest and upfront with their pricing and picked up when they said they were going to. I knew the ETA they gave was a bit of a stretch, so I wasn’t upset when they didn’t make it. The only thing that could have been better is updating the ETA when the original date wasn’t met.

    Thanks for your vote!
    RoadRunner Auto Transport
    Response from RoadRunner Auto Transport

    We appreciate you giving RoadRunner a chance after your previous experience. It’s great to hear that our pricing and pickup communication met your expectations. We also appreciate your feedback about ETA updates, as keeping customers informed when plans change is important. Thank you for sharing your experience with us!

    Not sure how to choose?

    Get buying tips about Auto Transporters delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      PricePunctuality & SpeedStaff

      Reviewed Oct. 1, 2026

      I was able to get a quote fast and they were patient while I checked other options. I ultimately decided to go with Road Runner and they were flexible to allow me to schedule a pick up on a Saturday. The car transporter Lee (I don't know the spelling but I spoke with him), was very nice and friendly and was able to get my car quickly and safely from California to Wisconsin. I would definitely recommend them to anyone. I actually already did refer a friend who was deciding on moving to another state soon.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We really appreciate you taking the time to share such positive feedback. It’s great to hear that everything worked out with the Saturday pickup and that the carrier was so helpful throughout the process. Thank you for choosing RoadRunner and for already recommending us to a friend. That means a lot to our team!

      Verified purchase
      TechPricePunctuality & SpeedStaff

      Reviewed Sept. 29, 2026

      Road Runner Transport is a broker for transport, not the actual transport company so when you contract with them your experience will be based on whatever company they select for you. My company did however deliver the car very quickly and on time. When there was an issue at pickup because of the urgency of the purchase they helped get everything fixed immediately and even came back to get the car after a slight delay. The car was delivered on time and when I needed information on timing they were accurate and able to help narrow down the delivery window. They were significantly cheaper than the dealers “preferred” transport so I was happy with the experience

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear everything worked out well with your vehicle transport. It’s great to know the pickup issue was resolved quickly and that the carrier was able to accommodate the slight delay while keeping you updated on the delivery timing. We really appreciate you sharing your experience and are glad we could help make the process easier for you. Thank you for choosing RoadRunner!

      Verified purchase
      StaffTransparencyCommunication

      Reviewed Sept. 28, 2026

      The driver who came to pick up, our vehicle was very courteous and caring. He kept me updated daily, and when he was arriving in the area, he updated me further. If he had any delays, my brothers received the vehicle intact and said the driver was very courteous to him also, the service was great. We are very happy with this and if we plan to move any vehicles in the future, we will use Roadrunner again.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear you had such a great experience with your vehicle transport. It’s great to hear the carrier kept you updated throughout the process and that everything went smoothly. We really appreciate your kind words and are grateful you’d choose RoadRunner again for any future vehicle transport needs!

      Verified purchase
      PricePunctuality & SpeedStaff

      Reviewed July 23, 2026

      We were concerned when the car sat at the shipping yard all week, but somehow they still managed to deliver in the narrow window we needed. Pickup and Dropoff went smoothly and the guys were professional. Went above and beyond delivering a day early to help us with our schedule. Note that not all carriers have Roadrunner's personal items policy and we were almost charged for personal items, but it worked out when we pointed out the Roadrunner policy of 100 lbs or less/secured/out-of-sight.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're glad everything came together and that your vehicle was delivered within the timeframe you needed. We understand your concern while it was awaiting shipment, and we're happy the delivery ultimately aligned with your schedule. We also appreciate you mentioning the personal items issue. We will make sure to remind carriers about the policy. We're pleased everything was resolved, and we truly appreciate you taking the time to share your experience. Thank you for choosing us to assist with your vehicle transport.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 9, 2026

      I highly recommend RoadRunner Transport for shipping your vehicle. The communication and making an appointment was very easy and clear. The Driver was excellent and on time and communicated when he would arrive. We were very pleased with this company and all its employees.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate the recommendation! It's great to hear that scheduling was easy, communication was clear, and the carrier made the experience even better. Thank you for choosing RoadRunner and sharing your feedback!

      Verified purchase
      Staff

      Reviewed Oct. 9, 2026

      Excellent and efficient service, always professional. Have used multiple times CA to NY and back.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you coming back to RoadRunner for your vehicle shipments. It means a lot to know you’ve had consistently positive experiences with our team. Thank you for your continued support!

      Verified purchase

      Reviewed Oct. 9, 2026

      Our experience was good. The only reason I gave a 4 is pick up and drop off was delayed a bit.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate your feedback and are sorry the pickup and delivery took longer than expected. We understand timing is important when coordinating a vehicle shipment, and we appreciate you choosing RoadRunner Auto Transport.

      Verified purchase
      Staff

      Reviewed Oct. 8, 2026

      Roadrunner is the best auto transport service in the business! I used them twice to transport my vehicles from Arizona to Alabama and from Massachusetts to Texas. Both times the driver was was responsive and reliable. I highly recommend this company for transporting your vehicles across the country.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you choosing RoadRunner for both of your vehicle shipments! It means a lot that you came back to us a second time and had good experiences on both routes. Thank you for recommending us and for sharing your feedback!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 8, 2026

      Troy was the driver. He was excellent and we communicated well. My car arrived unharmed and because Troy’s timing was not as we originally planned because of his stops before me, he was willing to work around my schedule so I could pick up the car in the daylight at a time that was convenient.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear you had a good experience with the carrier and that communication was smooth throughout the process. It’s great that they were able to accommodate your schedule and that your car arrived safely. We appreciate you taking the time to share your feedback!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 8, 2026

      Shipping was very quick. Picked up a day early and dropped off 2 days early. Driver was very accommodating.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear the carrier was able to get your vehicle picked up and delivered ahead of schedule! We appreciate you sharing your experience and are happy the driver was accommodating throughout the process. Thanks for choosing RoadRunner!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 8, 2026

      Everything went very well. They picked the vehicle up a day early. They did ask prior if that would be okay. The delivery made it across country 3 days early. The driver was cautious when unloading my truck.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear your truck made it across the country ahead of schedule and everything went smoothly! It’s great to know you had a positive experience with the transport and were pleased with how everything was handled.

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 7, 2026

      I would definitely use the service again if I ever needed to transport a vehicle. Very friendly staff and the transportation was quick.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We really appreciate you sharing your experience! It’s great to hear that our team was friendly and that everything moved along quickly. Knowing you’d choose us again means a lot, and we’d be happy to help whenever you need to transport another vehicle.

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 7, 2026

      Thank you for helping me with transporting a car to Charlotte. Communication was great!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear everything went smoothly with your vehicle transport to Charlotte. We know clear communication can make a big difference during the process, so we’re happy our team kept you informed along the way.

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Oct. 7, 2026

      Great communication across the board. Delivery was quick and stress-free.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear that communication was consistent and that the delivery was quick and stress free. We’re happy everything went smoothly and appreciate you choosing RoadRunner.

      Verified purchase
      Customer Service

      Reviewed Oct. 6, 2026

      Great communication, right on time, perfect delivery.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear that communication was smooth and your vehicle arrived right on time. We appreciate you taking the time to share your experience and are glad everything went well with your transport!

      Verified purchase
      PriceRefunds & Payouts

      Reviewed Oct. 6, 2026

      Road Runner & Abel Carriers did a topnotch job with transporting. They are more expensive but you get what you pay for.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for the great feedback! We’re happy to hear that you were pleased with the transportation service and felt the experience was worth the cost. We appreciate you choosing RoadRunner and taking the time to share your experience.

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Oct. 6, 2026

      Our car was picked up 9/29 and delivered 10/2. We only waited a few days for pick up. The real time tracking was not accurate and communication was not easy. We received the car much later at night than they originally said.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you sharing your feedback and your understanding. We apologize for the issues with the tracking information, communication, and later delivery time. We’re glad the overall experience still earned your 5-star rating, and we truly appreciate you choosing RoadRunner.

      Verified purchase

      Reviewed Oct. 6, 2026

      I have used them multiple times. Each time has been smooth and simple.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We really appreciate you coming back to us each time you need a vehicle transported. It means a lot to hear that your experiences have consistently been smooth and straightforward. Thank you for continuing to choose RoadRunner!

      Verified purchase

      Reviewed Oct. 5, 2026

      Only critique of service was delivery of vehicle occurred at 1155pm. Everything else was great at pick up location and transport was uneventful.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for sharing your feedback. We’re happy to hear that the pickup and transport went smoothly overall. We apologize that the carrier’s delivery took place so late in the evening, as we understand that an 11:55 PM delivery was not ideal. We’ll be addressing this feedback with the carrier. We appreciate you taking the time to share your experience.

      Verified purchase

      Reviewed Oct. 5, 2026

      I’ve never been happier with a transport than I was with this one using RoadRunner. Everything about it was perfect, we are so happy, we will definitely use you again.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear how pleased you were with your experience! It means a lot to know that everything went so smoothly and that you would choose RoadRunner again. We really appreciate you taking the time to share such great feedback.

      Verified purchase

      Reviewed Oct. 5, 2026

      Delivered my car exactly as described and accommodated a change in dates on my end. No damages to my car, and everything was super easy.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for sharing your experience! We’re glad everything worked out smoothly, especially with the changes to your dates. It’s great to hear your vehicle arrived safely and without any damage. We appreciate you choosing RoadRunner and sharing your feedback!

      Verified purchase

      Reviewed Oct. 5, 2026

      I had a great experience with RoadRunner Auto Transport company. My car arrived to its destination a day earlier than estimated. Thank you.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for sharing your experience! We’re glad to hear your vehicle arrived safely and even a day earlier than expected. It’s great to know the transport went well, and we appreciate you choosing RoadRunner.

      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed Oct. 4, 2026

      Great experience with order their transportation service from Los Angeles to Nevada. Affordable rate after comparing with other companies and car arrived safely. The only thing is the driver was supposed to call 2 hrs before delivery, but instead called 15 minutes before. Besides that, I would highly recommend and I will use them again.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for sharing your experience. We’re happy to hear that you found the service affordable, your vehicle arrived safely, and that you would recommend us and use us again. We apologize that the carrier’s call came only 15 minutes before delivery instead of the expected two hours. We’ll address that feedback with the carrier. We appreciate you choosing RoadRunner and taking the time to share your feedback.

      Verified purchase
      Customer ServicePriceRates

      Reviewed Oct. 2, 2026

      On-time service, competitive pricing, good customer service, and the car was shipped well.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear the transport worked out well for you. Getting your car there on time at a fair price and in good condition is exactly what we want for every customer. Thanks for choosing RoadRunner and sharing your feedback!

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 2, 2026

      Very easy to arrange transport...was able to do it all completely on phone. Vehicle was picked up and delivered on days requested. Communication was excellent as was the follow up.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad the process was easy to arrange and that everything stayed on schedule for your pickup and delivery. It’s great to hear the communication and follow-up made things simple along the way. Thanks for taking the time to share your experience with us!

      Verified purchase
      Staff

      Reviewed Oct. 2, 2026

      Excellent experience. Driver courteous, on time with pickup and delivery. Car transported as described and with care.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy the driver was courteous, the timing worked out, and your vehicle was handled with care throughout the trip. Thanks for sharing your feedback!

      Verified purchase
      StaffTransparency

      Reviewed Oct. 2, 2026

      Driver spoke little English but updated me when I asked, was very patient with me when the car was being picked up and being delivered because I was not nearby. Did step on my seat to get out due to the tight space but that can be washed. Very happy with my transport. And car was delivered in immaculate position.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you sharing your experience. It’s great to hear the updates were helpful while you were coordinating the pickup and delivery from a distance, and that your vehicle arrived in great condition. Thank you for choosing RoadRunner and for taking the time to share your feedback!

      Profile pic of the author.
      Customer ServiceContract & TermsPricePunctuality & SpeedRatesTransparency

      Reviewed Sept. 30, 2026

      Very disappointing experience — $1,200 quote became $1,800 after a 12-day wait. I booked RoadRunner Auto Transport after receiving a $1,200 quote and being told to expect pickup within approximately 72 hours. Instead, I waited 12 days. After waiting that long, I finally received a call from dispatch saying they were ready to pick up my vehicle. I agreed to proceed. I was then told that the price had increased from $1,200 to $1,800 — a $600 increase. I asked why the price had changed so significantly after I had already waited 12 days. Rather than receiving a clear explanation, I was simply asked whether I wanted to cancel. I said yes.

      The booking was canceled within seconds, and the dispatcher ended the call. My booking number is **, and I still have the original shipment confirmation and documentation from RoadRunner. What disappointed me most was not simply the delay. It was the combination of the 72-hour pickup expectation, the 12-day wait, and then a $600 price increase when pickup was finally being arranged. I ultimately had to make other arrangements to transport the vehicle.

      I am posting this review based solely on my personal experience and the documentation I received. I believe potential customers should know exactly what happened so they can ask the right questions before booking. If you use RoadRunner, I strongly recommend getting the total price, pickup timeframe, and any conditions that could change the price clearly documented before committing. Keep your confirmation and all communications. RoadRunner later responded to my review saying they could not locate my booking. I provided the booking number ** and have the original confirmation. This review is about my actual transaction and my direct experience with the company.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re truly sorry for the frustration and inconvenience this experience caused. Regarding the rate adjustment, there are times when a surge in demand around a customer’s desired shipment dates can result in limited carrier availability. In these situations, an optional rate increase may be offered to help secure a carrier and prevent further delays. Customers are always free to decline the updated rate or cancel their booking at no charge. We see that you chose to cancel. We’re sorry we weren’t able to provide the experience you expected, and we appreciate you sharing your feedback.

      Verified purchase

      Reviewed Sept. 29, 2026

      Vehicle delivered within 48 hours. Perfect condition.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear your vehicle made it to you so quickly and arrived in perfect condition. We appreciate you sharing the outcome and trusting RoadRunner to help with your transport!

      Verified purchase
      Customer ServiceStaff

      Reviewed Sept. 29, 2026

      Really happy with my experience! Everything went smoothly, communication was great, and my car arrived exactly as expected. The whole process was easy and stress-free, and everyone I dealt with was helpful and friendly. Would definitely use them again!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear everything went smoothly and that you found the process easy from beginning to end. It’s great to know the communication and service were what you expected. We really appreciate you sharing your experience and would love to work with you again in the future!

      Verified purchase
      PriceRates

      Reviewed Sept. 28, 2026

      They deliver on time, hassle-free. Good prices and overall expedite delivery. I've used them two times now and it has been a good experience.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you so much for taking the time to leave such positive feedback. We’re so glad you had a great experience both times. We hope to assist you again in the future.

      Verified purchase
      Staff

      Reviewed Sept. 28, 2026

      When asking to ship my son's car the Washington DC, I had no idea what to expect. Roadrunner made the process very easy. The car was delivered on time in excellent condition, and there were no negative issues.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you sharing this feedback! It’s great to hear that everything went smoothly and that your vehicle arrived in excellent condition. Thank you for choosing RoadRunner, and we hope to work with you again down the road!

      Verified purchase
      Staff

      Reviewed Sept. 28, 2026

      Friendly and helpful driver - communicated well on both pickup and delivery - worked with us to find a good and close pickup location on both ends.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear you had a positive experience with the carrier! We appreciate you sharing your feedback and taking the time to leave us a review. It means a lot to our team!

      Verified purchase
      Customer ServicePriceStaff

      Reviewed Sept. 28, 2026

      Excellent customer service. My vehicle was picked up and delivered as estimated, and the cost was very reasonable.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear everything came together smoothly with your shipment. We’re especially happy that the timing and pricing worked well for you. Thanks for sharing your experience with us!

      Verified purchase
      Staff

      Reviewed Sept. 28, 2026

      Everything is so excellent - super, super, super excellent. I am happy.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We love hearing feedback like this! It’s wonderful to know you were so happy with your experience. Thank you for sharing your kind words with us!

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 27, 2026

      I had a great experience with Road Runner transporting my car from Chicago to Boston. The driver, Mitri was great! Prompt communication and made pick up and drop off so easy.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear you had such a positive experience with your shipment! It’s great to know the communication was prompt and that everything went smoothly from pickup through delivery. We’ll be sure to pass along your kind feedback to the carrier. We appreciate you choosing us and hope to assist you again in the future!

      Verified purchase
      Staff

      Reviewed Aug. 26, 2026

      My pick up and delivery were great, easy and convenient. The driver was a pleasure to work with! Very communicative throughout the process! Thank you!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad to hear everything went well with your shipment! It’s great to know the carrier was communicative and made the pickup and delivery process easy and convenient. We appreciate you sharing your experience and hope to assist you again in the future!

      Customer ServicePunctuality & SpeedStaffTransparencyCommunication

      Reviewed Aug. 24, 2026

      Do NOT book with RoadRunner Auto Transport. I scheduled a vehicle pickup with RoadRunner, and the scheduled pickup date came and went with absolutely no communication from the company. No call, no email, no update—nothing. I tried repeatedly to contact them by phone and email and could not get a response. Their so-called “live chat” was no help either; it appeared to be nothing more than automated/AI-generated responses and provided no actual assistance.

      After being left with no pickup and no communication, I finally gave up and booked with another transport company. I was shocked when they told me I was the third person in just one week who had come to them after having the same type of experience with RoadRunner. This was incredibly frustrating and a complete waste of my time. If a company cannot fulfill a scheduled pickup, the very least they can do is communicate with the customer. Save yourself the trouble and frustration and use another company. I would absolutely not recommend RoadRunner Auto Transport.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We sincerely apologize for the lack of communication you experienced regarding your pickup. We understand how frustrating it is to have your scheduled pickup date pass without receiving an update, and we’re sorry we fell short in keeping you informed.

      We take communication seriously and regret that we did not provide the updates and assistance you expected throughout the process. We appreciate you sharing your feedback and are sorry for the frustration and inconvenience this caused.

      Verified purchase
      Staff

      Reviewed Aug. 21, 2026

      This is truly legit company, with professional service. Highly recommend! I could not be a happier customer. All I can say is thank you!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re thrilled to hear how happy you were with your experience! Providing professional and reliable service is always our goal, and we truly appreciate your recommendation. Thank you for choosing RoadRunner and for taking the time to share such wonderful feedback!

      Loading more reviews...

      RoadRunner Auto Transport Company Information

      Company Name:
      RoadRunner Auto Transport
      Year Founded:
      2010
      Address:
      1055 Stewart Ave.
      City:
      Bethpage
      State/Province:
      NY
      Postal Code:
      11714
      Country:
      United States
      Website:
      www.roadrunnerautotransport.com