Barclays Bank Reviews

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Edited by: Ashley Eneriz

About Barclays Bank

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Barclays Bank is the online U.S. banking division of Barclays—a global financial services provider based in London. It offers savings accounts, certificates of deposit (CDs) and personal loans, all with competitive yields and low fees. But it doesn’t offer checking accounts or money market accounts (MMAs).

Pros
  • Competitive interest rates
  • No minimum balance requirements
  • No monthly fees
  • Savings account has no monthly withdrawal limit
Cons
  • No checking accounts
  • No money market accounts
  • No ATM access

Helpful Reviews

Hereford, United Kingdom
Verified purchase
Customer service varies from excellent to indifferent. Very few staff visible in the bank premises. Everything is automated and therefore impersonal. Staff from Barclays Bank/Juni...

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Oakland, CA
I was recently married and while changing my last name, Barclays was the easiest, fastest card to do so with no hassle. I also appreciate they give me a monthly FICO score as I ha...

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Our editor’s take

Barclays Bank is a prime choice for savers prioritizing high-yield savings accounts and CDs; it offers competitive rates across the board with no monthly fees or minimum balance requirements. However, those needing comprehensive banking services—including checking accounts and ATM access—will need to look elsewhere.

How does Barclays Bank work?

Barclays Bank operates as an online-only institution that provides customers with a simple way to grow their savings. As a customer, you'll manage your accounts exclusively through its digital platform and mobile banking app with no access to physical branches.

Barclays specializes in high-yield savings accounts and CDs, focusing on delivering competitive interest rates that outstrip many traditional banks. Unlike conventional banks, you won't find checking accounts or an ATM network with Barclays.

Barclays Bank products and services

Barclays Bank’s financial products include savings accounts, CDs, personal loans and credit cards.

Savings account

Barclays Online Savings account offers a competitive rate with an annual percentage yield (APY) of 4.35% at the time of publishing. It has no monthly maintenance fee or minimum balance to open. Through the Barclays savings account app, you get 24/7 online access to funds plus the ability to view statements and deposit and transfer money.

Certificates of deposit

Barclays CD rates can range from 3.50% to 5.15%, depending on the term. CD terms range from 12 to 60 months. There’s no minimum balance to open an account, so you can lock in a rate with any amount.

You can choose to leave your CD’s interest inside the account to let it grow, or you can have it transferred to another bank account each month for immediate use. As with all CDs, you’ll pay an early withdrawal penalty if you need early access to your money.

These are Barclays CD rates as of publishing:

CD termAPY
12-month CD5.15%
18-month CD4.50%
24-month CD4.00%
36-month CD3.50%
48-month CD3.50%
60-month CD3.75%
Personal loans

If you’re looking for a personal loan for debt consolidation, emergency expenses or other major purchases, then a Barclays personal loan could be worth exploring. These loans have a fixed interest rate with no origination fees, no late fees and no prepayment penalties.

Credit cards

Barclays offers several credit card products, including cards in partnership with:

  • Airlines like JetBlue, Hawaiian Airlines, Frontier, Emirates and American Airlines
  • Cruise lines like Carnival, Princess and Holland America
  • Retail stores like Gap, Old Navy, Athleta and Barnes and Noble

Barclays Bank’s credit cards feature a variety of benefits, including rewards points for travel and retail, entertainment perks and cashback programs. Its cards have annual fees ranging from $0 to $499, depending on the card you choose.

Barclays Bank rates

Barclays Bank rates outpace the national average by a long shot and compete head-to-head with many online banks. At publishing, the national savings account interest rate is 0.46%, but Barclay’s savings account rate is 4.35%. If you kept $10,000 in a savings account for a year, that’d be the equivalent of earning $435 in interest with Barclays compared to just $46 with the national average.

Barclays Bank fees

Overall, Barclays Bank has far fewer fees than the national average. Of the fees it charges, the amount is less than many traditional banks, too. For instance, many banks charge around $30 for nonsufficient funds or overdrafts, but Barclays charges $5.

Barclays Bank has no monthly fees or stop-payment fees. But you may run into these charges:

  • $5 for nonsufficient funds
  • 50 cents for paper statement copies
  • $5 for returned deposit items, up to $50 per day
  • $5 for cashier’s checks

How does Barclays Bank compare?

Compared to other financial institutions, Barclays holds its own, especially in terms of APY for savings accounts. However, competitors like Ally and SoFi have more savings account features that might interest you.

Barclays Bank FAQ

Does Barclays have checking accounts?

No, Barclays doesn’t currently offer checking accounts. Instead, it provides customers with savings accounts, CDs, personal loans and credit cards. If you’re looking for an online bank with good checking accounts and savings accounts, check out Ally and SoFi.

Does Barclays’ savings account have a withdrawal limit?

No, unlike most savings accounts, you can make however many withdrawals you’d like for a Barclays Bank online savings account without penalty.

Where is Barclays Bank located?

Barclays Bank is headquartered in London, England, and has locations across Europe, Asia, Africa and the U.S. Barclays Bank is based in Wilmington, Delaware, but operates online.

Is there a Barclays Bank in the US?

Yes, Barclays Bank is the online banking arm of Barclays, which is a global financial services company.

Still have questions?

Is Barclays Bank legit?

Barclays Bank of Delaware (Barclays) is part of a multinational institution that has roots from 1690—yes, over 330 years ago. In fact, Barclays created the world’s very first ATM, so that proves just how far its banking roots go back. Today, Barclays has over 48 million customers and is a member of the FDIC. All of your bank deposits are insured up to the maximum amount allowed by law.

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Barclays Bank Reviews

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    Page 1 Reviews 0 - 10
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    Customer ServicePrice

    Reviewed May 12, 2026

    I have had a fraud charge on this card that customer service will not handle properly. They told me they closed my account for me and it’s still open. I am very unhappy with this card and the service.

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    Punctuality & SpeedBilling

    Reviewed May 7, 2026

    I have been a customer of Barclays for over 10 years, I have never had a late payment with them, ever, I have paid off my card multiple times over the course of the business relationship, but as of currently have fallen on hard times and have maxed out my credit card, but have always continued to make the minimum payment and have never fallen behind. I woke up this morning to see that they closed out my account. I am currently in the process of reestablishing my credit and getting back on my feet and now closing down this account that I have the longest business relationship with is going to be detrimental. Their excuse is because they re-ran my credit report and I have high debt income. I will never, ever consider doing business with them again, and I caution anyone to put faith or finances in such a terrible and heartless company.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed May 6, 2026

      If no stars were an option, I would give zero. Worst customer service ever. Have a business account, ordered a card for a new employee and it been a month and I still don't have it. First one was sent to an incorrect address but they won't tell me where. Second and third ones were sent via Fedex. Fedex didn't deliver and they will not provide a tracking number but they won't tell you the tracking number. So you can't call Fedex to find out why they won't deliver. If you have other card options, run as fast as you can from Barclays!! I am a month in and still do not have a card, makes it hard for my employee to fuel his company vehicle.

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      Sales & MarketingStaffBillingTimeliness

      Reviewed May 6, 2026

      Worse company ever. I applied for the Breeze Easy Airline credit card for the discount on my airline ticket. I used my PIN number for a cash advance and then the Fraud department demanded that I fax them my bank statements, front and back of my driver's license, front and back of my social security card. I had to fax it 3 times because they would say they couldn't read my license then it was the social security card. I ended up mailing and faxing documents that are supposed to be kept under lock and key. I have a credit freeze so I do not know how they issued me a credit card to begin with. I paid off the cash advance the very next day.

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      Billing

      Reviewed April 24, 2026

      You will never be able to talk to a human at Barclays Bank so if you have a problem good luck. Just trying to make a payment. Tried to submit. Would not accept this.

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      PriceBilling

      Reviewed April 15, 2026

      We closed our credit card account. Barclays reopened and allowed false charges and is now wanting us to pay. What a joke! Stay clear!!!!

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      Customer ServiceRefunds & PayoutsStaff

      Reviewed April 11, 2026

      They only hold statements online for 2 years so I called to request a statement from 3 years ago and they said it would take 7 to 10 days to receive it. When I asked if I could pay for expedited shipping they simply said, no. They just don't care about customer service.

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      Customer Service

      Reviewed April 10, 2026

      If i could give them 0 stars I would, the customer service is abysmal, I opened a savings account with a 5000$ deposit, I sent the money into the account. They took the money from two accounts, then I received an email from the "deposit research" department requesting I send a copy of my bank statement and drives license, I sent it 3 times via email and one time using regular mail. I have never had to do something like this to very an account, it makes no sense, taking the money from those accounts and then verifying. I called multiple times and they said that they received docs, but could not articulate why the issue wasn't resolved. Every time I called, It sounded like a phone from the 1920's. The worst banking experience I have ever had bar none, horrible experience, I just had them send me a check with my deposit. They have no clue what they are doing.

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      Customer ServiceBilling

      Reviewed April 9, 2026

      I’ve had a deeply disappointing experience with Barclays US Consumer Bank and their handling of my JetBlue Plus Card account. Without prior warning, Barclays reduced my credit limit from $23,000 to $8,000. This action instantly drove my utilization on the account to 100%, materially impacting my credit profile, not due to new behavior, but due to their unilateral decision. When I contacted them, I was informed the decision was based in part on: A single ~$800 collections account currently under active dispute with TransUnion, for which I have supporting documentation. Elevated utilization across accounts (which their own action significantly worsened).

      I approached the conversation professionally and in good faith. I requested a modest adjustment, restoring the limit to even $10,000, to bring utilization to a more reasonable level while I finalize repayment of balances (which I am in a position to do imminently due to an upcoming liquidity event), and citing my perfect payment history over the years that I have done business with them. That request was declined without meaningful consideration or flexibility. What’s most concerning is not the existence of risk controls, those are expected, but the lack of proportionality and communication. A sudden, drastic limit reduction that directly worsens a customer’s credit standing, combined with a refusal to engage constructively when the customer demonstrates both intent and capacity to resolve the issue, reflects poorly on Barclays’ approach to customer management.

      I would caution prospective customers; especially those who value stability and predictability in their credit relationships, to consider this risk when choosing a card issuer. Based on this experience, I do not plan to continue my relationship with Barclays once my balances are resolved. This approach creates a feedback loop where customers are penalized in ways that increase risk metrics rather than reduce them. That’s not risk management; it’s risk amplification.

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      PricePunctuality & SpeedBillingRates

      Reviewed April 8, 2026

      Hawaiian Airlines cardholder and HI resident. Went to Cancun, MX January ‘26 and stayed at an all inclusive resort 10 minutes from Resort Zone. One rainy afternoon we Uber'd to Resort Zone. The following day I noticed a $13 and a $48 charge from Fat Tuesday’s and a $430 charge from Restaurant Kai. We used this card twice that day. Barclays keeps denying my fraud claim claiming that because I had my card in my possession the whole time, there’s no way this could be fraud. They won’t ask for camera footage or provide a signature associated with the charges. They said I have to had done this and denied 4 claims. Why would we spend $430 at dinner, in Mexico, when already paying thousands for the resort?

      This is just ridiculous when I’ve never been late on a payment and keep my card at a 50% limits threshold. Real sad to lose customers when they have the banks best interest before their clients! They asked me to provide verification that I was somewhere else at the time of the charges! HELLO… It’s Mexico where this happened!

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      Barclays Bank Company Information

      Company Name:
      Barclays Bank
      Formerly Named:
      Juniper Financial
      State/Province:
      DE
      Country:
      United States
      Website:
      www.banking.barclaysus.com