Pulte Homes Reviews

We purchased our Pulte home in good faith, relying on their express 5-year water intrusion warranty and 10-year structural warranty for protection against exactly the type of failure we are now experiencing. Unfortunately, we are currently displaced from our home due to severe water intrusion caused by defective shower construction and failed waterproofing, and Pulte has not taken full accountability to date.

Pulte does not allow upgrades to the single slab foundation vapor barriers to a much better product. 6 mil to either 10 or 15 mil product, even though customer willingness to cover the additional costs. A stronger vapor barrier has proven itself in colder climates to prevent loss of heat from foundation slabs.

Pulte homes are straight garbage. I've held a job in most trades, 30 years of experience. I take pride in my work. Pulte homes is the definition of cheapest lowest bid construction possible. You couldn't give me a pulte home. I've run into them from Maine to Florida. Always same product, thrown together as quickly as possible with garbage materials. This is never and has never been a good recipes. Pulte is the joke of the industry.

I wanted to take some time out to talk about my ongoing experience with Pulte. I’ve been a homeowner of Pulte Homes for 8 years now. Unfortunately, I had to get foundation repairs done on my home. James with Pulte has been a godsend. He helped me through the whole process to get the foundation repairs done and all of the repairs fixed due to the foundation damages. I am so thankful that Pulte has such an awesome employee! He is the reason why I feel great being a Pulte homeowner. The start off was very stressful but James stepped in and helped the rest of the process. Any bad experience I had in the beginning has changed because of James and his great service. He is a great representation of Pulte all together. Thank you, James for turning my experience around to the best one!! I am truly grateful!

The building process was informative as this was the first home that we have built. The contractors are extremely lazy when it comes to cleanliness and leave trash everywhere throughout the home, despite Pulte's attempts to "charge them $100/day for trash left." I don't think there was ever any follow up on those signs as there was food, cans, cigarette packs, water bottles, etc. left in and around the home almost daily. However, after multiple complaints it got... Better. Fast forward to 5 months later and we have this awful smell permeating the 1st floor of the home. We put in multiple trouble tickets with Pulte, have them come out to figure out what the problem is, and 3 weeks later... We are still living in a home that smells like rotten eggs. We have done everything they have told us would "solve the problem" with no resolution.

If I can give 0 to their warranty/customer service department I will give it. Both our son and us have a house from Pulte in El Cidro, Goodyear. We have call for warranty service and we have been told NO. First my son call because his outdoor faucet is not working and he was told to put a screwdriver thru the faucet to see if the hard water is stuck and if that doesn't work then they might send a plumber. My husband call because our electric outlets are tripping the breaks and was told to only plug what is needed. Are we in a third world country that we can't plug in the kitchen all our appliances. What type of builder is this? We purchase here because they were supposed to be good but that is not true. We have been living in the houses for less than 1 year (My son since February 2025 and us since July 2025.)

The roof leaked and they hid it at final walkthrough before closing. All trades were subcontracted and I was told by the superintendent that their work would only be reviewed (inspected) once per week - supposedly, only hired experienced contractors with a good track record. Long story short, run don't walk away.

I purchased a new home from Pulte and it felt like a used home when I received it. Still outstanding issues that were not addressed prior to closing. I would never purchase from Pulte again; too many issues with the house. They claim to be a "quality" builder but they are like any other builder and actually a little less. I have had a good experience with prior homes from David Weekley, Ashton Woods, and Ryland. When you are considering with Pulte you have to document everything and ask lots of questions (there is so much they will not tell you); and you have to get a Home Inspector to inspect. After you purchase you will actually be fixing things on your home that should have been delivered as new. Just a bad experience for my wife and me.

We bought a Pulte home and have experienced several repair issues. The biggest is the paver driveway, plumbing and electrical. They took over a year to come back out to relay the pavers and now the pavers are worse than ever. They are saying that it is now out of warranty and it is our place to fix. How are we supposed to know that this would happen again within the week that this was laid. Pavers are breaking and driveway is rolling because of the poor work. Our plumbing is not very good but we make do. They wanted to save money and put so many rooms on one circuit that we can't have the microwave and coffee maker going at the same time. Pulte is not a quality home. I would not recommend them as a Florida builder. The Pulte brand in Georgia is so much better.

SCAMMERS. Worst company in the world. They scammed us with our house. Cheapest built house, never try to help, and terrible customer service. We asked for help and they threw us aside since they have a lot of power. They lied about the house to be able to sell it. Stay away.

I’m extremely disappointed with how Pulte Homes has handled my refund for The Exchange at 401 (Lot 56201). It has been more than two weeks since I was told that the refund department would contact me, but no one has reached out — not a single email or phone call. The sales representative keeps saying that refunds are not his responsibility, and there is no clear way to reach anyone in the refund or accounting department.

Warranty work is not great. Have lived in our home for two years and still dealing with warranty work. There is no communication with the employees. The project manager lied about the things we pointed out before the final walk through. We have had multiple people over to complete the same job and still not complete. I have emailed and left message regarding these issues and nothing has been done to complete this work that should have been done the first time. Extremely dissatisfied with Pulte. Also the floor plans with the features they show in the model homes are not offered because they say they are old features. Again no communication to the buyer.

Our home has a failing foundation and framing issues, multiple wall cracks with one being over 1/2 inch wide. The house isn’t even five years old, yet Pulte is not honoring their 10-year structural warranty. Our floors are also separated from the walls in places. We reported these issues to Pulte over a year ago, and still, there has been no resolution. The problems continue to worsen each month.

My experience with Pulte Homes has been very disappointing. The house was delivered with poor workmanship, unfinished paint, cracks in walls, drainage problems, and even dead landscaping and a dead tree before move-in. Despite repeated follow-ups, most issues remain unresolved, and communication has been inconsistent. I would not recommend Pulte Homes due to their lack of quality control and accountability.

My cousin and I who live at the same address received a letter that looked official sent by Department Of Children and Families, but upon closer inspection, I realize these letters were a fraudulent attempt to get our personal information. The originator came from the Pulte Group. I had reached out to them to notify them, but they didn’t seem to care. Spoke with Tracy.

Avoid buying a Pulte Home. You’re likely to have similar negative experiences as others who’ve complained. The workmanship and materials are poor. I had repeated cracks, omitted painting spots, warped windows, poorly installed carpets, and floor cracking noise. While they repaired and replaced above, it was time-consuming and messy. My biggest issue is my heating system. I live in Northeast Ohio, so we use heat 6 months a year. In my first heating season, I heard a knocking in my second-level floor every time the heat turned on, startling me multiple times a night. I contacted Pulte warranty, who sent the contractor who installed the system. They cut into my ceiling, saying the hangers were too tight and wouldn’t allow the exhaust line to expand. They cut some hangers and repaired the ceiling. Pulte sent a repair/painting crew, who got paint overspray on my floor and leather couch.

I regret choosing Pulte Homes due to the ongoing nightmare with the flooring in my new home. The LVP flooring was poorly installed from the beginning, with visible gaps, uneven sections, and loose planks. I raised multiple service requests over the past year, and while their team did come out to inspect and fix a few areas, they left several problem spots untouched. Despite repeated follow-ups, the remaining issues were never addressed. Now, after a year of back-and-forth, Pulte is telling me that the LVP color is no longer available and they can’t do anything further. This is unacceptable. A builder of their reputation should stand behind their work and ensure proper resolution, not leave homeowners with half-fixed problems and excuses. If you're considering Pulte Homes, I strongly recommend looking elsewhere unless you’re prepared to deal with frustrating service delays and incomplete repairs. I expected better quality and accountability.

I am just over a month away from closing on November 7, 2025. We lost an asset that was supposed to help pay for our down payment. I called my sales consultant, and she basically told me to ask everyone I know for money. No one is just giving away thousands of dollars! I am being forced to close and do not have the money for it. I am upside down on a car loan and no one is giving me the value for it. I have medical debt, my parents are going through serious health issues, and I don't believe I make enough income to qualify. She threatened me with losing my $12,000 deposit and $250 daily penalties if I don't get the money. She is not helpful and was dismissive. I feel coerced into signing for a home that I cannot afford just to make sure she gets a bonus. MY experience is extremely disappointing.

Do Not Buy a Home from Pulte – Terrible Experience with Solar and Zero Support. We were forced by Pulte to purchase our solar system exclusively through Sunova. Despite our requests to go with a different solar provider offering a significantly better price, Pulte insisted that Sunova was the only option allowed. As a result, we paid $45,000 to Sunova – and now the company has gone out of business.

Pulte is very bad at construction quality and it is taking years to fix an issue. Instead of fixing it they did a workaround and it is causing more damage. When we raise a case regarding the same it takes months for them to reply even after daily status requests emails from me. Once in two to three weeks they reply saying they will reach out to me but never keep their words. They finally came out after two months and say the fix was applied as per Pulte standards and they can't do anything more. Our neighbor had same issue and that was fixed well but for me they say they can't do any thing. The worst construction company with low build standards and after closure support. I will never recommend them even if they are building for free of cost. Pathetic support and pathetic response along with worst build quality.

Updated on 10/23/2025: We recently purchased our home in RMV and the solar company that installed the solar panels went out of business. Pulte knew about it but still charged us 23K for the panels without disclosing the information or who installed the panels. We purchased our home August 2025 and now it's the end of October and we can't get old of anyone at Pulte to get these panels activated. They took our money, left us without any solutions and our bill is $800 or more a month. I personally feel like a victim of a crime. Money was taken from me and no working product was delivered. This is not how business is done. If the company went bankrupt find a way to have another company take over or let the buyer know about. I would have preferred to get my own solar panels and not have a high electricity bill and useless solar panels. Very disappointed with Pulte.

I purchased a Pulte Built home in Domani, Palm Desert, CA, in the summer of 2025. Build quality is average to below average based upon experiences with other homes that I have owned. Vendors for repairs take quite some time to respond and even if you have a great person to reach out to Pulte post purchase, per se; their hands are often tied to how the vendor (the one they use to repair a warrantied item) and Pulte vendors are QUICK to say that if you did not spot the issue within 30 days, it is not covered. Like you are going around your house all day looking for small flaws.

I was forced to close on July 25, 2025, on top of all, despite serious, major unresolved defects. On July 22, three days before closing, they threatened me with losing my $30,000 deposit and $250 daily penalties if I didn’t sign. On July 25 closing day, I was told my damaged entry door would only be replaced if I closed immediately. I felt coerced into signing for a home that was not safe or finished.

My daughter and her husband had a brand new home built in 2022 and their air conditioner was faulty and when we had someone come out to check it, we were told that the unit had some aftermarket parts in the unit that we had nothing to do with and refused to replace it. We have no air and had to buy window air conditioner for all our rooms, with no help from Pulte Homes.

Buyer beware! We purchased a brand new home in Sun City in Georgetown Texas. We paid $65,000 for a view lot. Pulte never disclosed the fact that Atmos energy was going to build these huge substation right behind our house. Our view lot is now destroyed by these huge pipes for the substation. Pulte should have never charged us the $65,000. They will not pay it back. The realtor did not disclose anything. Pulte did not disclose anything.

I entered into a purchase agreement with PulteGroup for a home I was very interested in and even placed a $15,000. deposit in good faith. Throughout the process, I was fully qualified by my lender with strong credit and financial standing. Unfortunately, my lender declined the loan - not because of me as the buyer, but because PulteGroup failed to disclose critical deed restrictions and encumbrances on the property. This undisclosed restrictions directly affected financing eligibility and prevented the load from being approved. Despite this, PulterFroup has pressuring me to sign a cancellation agreement that would forfeit my deposit. I did not agree to this, as the failure to close was caused entirely by their nondisclosure of material facts about the property.

I am writing to formally lodge a complaint regarding the conduct and performance of one of your sales representatives. His name is Chad ** who is in charge for California Roseville Camellia at Solaire. This staff did not reply to the message on time, delayed the handover process, and had a bad attitude. This behavior is unacceptable and has caused delay / financial risk / unnecessary stress] in my home purchase process. I expect Pulte Homes to investigate this matter promptly and provide a written resolution. Please be advised that if this issue is not addressed in a timely manner, I reserve all rights to escalate the matter further, including pursuing legal remedies if necessary.

We purchased a home from Pulte in Sun City in Georgetown, Texas about 2 years ago! We purchased a yard package for 3,000 dollars three oak trees to be planted. The trees are beautiful and we cared for them with protection to all outside elements that could harm the trees. We now are informed that the trees are too close to the retaining wall and they need to be removed. Now keep in mind PULTE PLANTED THE TREES, not us. They placed the trees! So now we are out 3,000 dollars and they are replacing the trees with three Crepe Myrtle’s medium shrubs. Do the math. We are out at least 2,000 dollars! I am very disappointed in Pulte and would like the money I am out! You may want to think twice when you buy a Pulte Home! Very disappointed customer!

Where do I begin… I chose a lot and chose from a variety of building plans a subdivision Beaufort’s, SC in 2011. It took 3 months to build my home that initially, looked great until I started noticing nail pops all over my ceilings, Ill-fitted windows in 2 rooms that leaked and significant temperature differentials between upper and lower floors. Each time I addressed these issues with them in the owner entry portal, eventually they were addressed by a brief patch-up. And the general managers sent out to inspect turned over a lot. And it was like starting all over again with the recurring complaint. The next problems raised when the company bought and proceeded to deforest property adjacent to my home. Trees clearly on my property were marked by them to remove without my permission.

Our Lennox HVAC did not work during the first week in our new home in March 2024. The upstairs loft is hot in the Summer. The front bedroom is freezing in the winter. The HVAC has continually been problematic and is currently not working after a year and 5 months in the home. This is the fourth defect associated with the a subpar Lennox HVAC. Duct work shortcuts were taken impeding the flow of air in the loft with smaller ducts used for the loft. We have spoken with many loft owners who report cooling and heating issues in either the loft or main floor.

Be careful with these guys. DO NOT CLOSE until you get them to fix everything. They cut and run once they are paid. Sunny Grove, Pulte's landscape installer in Sarasota, installed three large palm trees in our backyard and the trees were dead/defective/damaged when they went into the ground. Pulte keeps pointing to their policy of not warrantying landscape. So, they can install dead trees and not take any responsibility for it.

Do not buy a Pulte home! We are living a nightmare 8 years after building with Pulte. Our daughter’s ADA shower was improperly made, which resulted in water and mold damage. Our youngest now has mold toxicity and after 6 months and tens of thousands of dollars in remediation and demo, our house is completely uninhabitable, our middle handicapped daughter is without use of a safe way to shower and our youngest daughter is in a very expensive program to heal from the effects of mold.

My experience with Pulte Homes has been nothing short of frustrating and disappointing. From the beginning, the management and overall communication have been completely unprofessional. They consistently failed to provide timely updates and showed little regard for keeping me in the loop throughout the process. The biggest issue arose when my closing date was pushed back due to a foundation problem that was entirely on their end. This wasn’t a minor delay, it was a major construction issue that directly impacted my ability to close and move forward with my plans. Yet despite this, Pulte refused to take accountability or show any urgency in resolving the matter.

Shoddy construction, particularly plumbing. Pipes not connected with shower drain water coming through the dining room ceiling, toilets not bolted to floor. I’ve spent HUNDREDS of dollars on MULTIPLE plumber trips to fix everything. They cut so many corners. Do not buy a Pulte home.

We have come to terms and resolved this.

I have an horrible experience with Pulte. I still didn't do the closing and they reduce the price of same model by 52K and asking regarding that they are only reducing 22K. Incentives varies with the sales agent you are working and it varies a lot. I know few customer getting 85K incentive and few just 25K. They will promise with promotional interest rate offer which is not applied. The worst part is they will let you talk to any senior official whom you can raise the concern

Home Defects and Legal Pressure Years After Purchase: I bought a new construction home in June 2020, expecting quality and peace of mind. Instead, I’ve dealt with years of construction defects, unresponsive service, and pressure from legal counsel when I tried to seek fair resolution. Key issues included an undercharged HVAC system (confirmed years later), hardwood floors installed over an uneven slab, poor plumbing layout, and multiple interior workmanship problems. I spent months communicating with the builder, trying to resolve things respectfully.

I would never buy a Pulte Home again, we have had nothing but trouble with the home since we moved in, Example, we've had Six service tickets for a breaker that is still not fixed. This is a fire Hazard and should be corrected, but we keep getting strung along for over a year now.

Consumer Beware: We purchased a home from Pulte/Centex in January 2019 and have encountered numerous issues since then, for which the company has not taken responsibility. Initially, we experienced multiple leaks in the basement that required sealing over the first two years. More recently, the main floor has started to split, with the flooring manufacturer and installers blaming each other. Pulte has attributed the problem to excessive humidity in our home, suggesting that we should have installed a humidifier, despite no prior communication indicating this requirement. Additionally, we have noticed that several walls are detaching from the baseboards and some are bowing more than a quarter of an inch.

Added on 08/28/2025: I am back again with more to add to my previous review. Whatever you do, please pay attention to the unfinished garages. It just seems that they are in a rush and don't really care about the consumer. Check out the pictures out of our garage below. We've been experiencing insects and rodents that seem to be getting in our home through our garage. When you spend this kind of money on a home, you deserve to be treated the best.

If I could give negative stars I would. We purchased a Pulte Colibri house in Santa Fe NM in January 2025. I have written to customer service 5 times to try to get them to fix the cross lot drainage issue causing our side lot to flood every time it rains. Because of a construction defect and poor gutter design, the rain from my uphill neighbor's roof gutter shoots into our side yard and floods it. In addition, the raised berm with gravel meant to divert drainage down thru the 2 side lots has been totally eroded with the force of the water run off so not only do we get the roof run off but we get the neighbor's normal ground run off as well.

The reason Pulte gets poor reviews is simply the lack of quality in their entire process. Disclaimers to cover poor workmanship to a laughable Warranty, Pulte disappoints end to end. Unless you intend to constantly pour money to correct their problems stay away!

PulteGroup does not build a quality home. Also they do not honor their warranty. I recommend you do your research before dealing with them. You will find they receive at 1.3 out of 5 approval rating. Many homeowners have reported issues with the quality of construction and workmanship. Also you will find many complaints filed with FTC and BBB that they do not honor their warranty.

I would steer clear of anything to do with Pulte. I had a flooring problem start a couple of months after the “warranty” ran out. First time I reached out there was no response. I gave it a while and reached out again. You are suppose to get a response with 24-48 hours and I just received my response today (16 days later). Of course I got the response “we know this is not the answer you wanted but we are sorry, your floors are out of warranty”. I had a home inspector come and look and he stated that it looked like a moisture barrier was not installed. So, now my floors are bubbling, peeling etc…. I have had other people reach out to me and state they have had the same problem with no rectification! I plan on going up the chain of command to try and get this rectified.

I purchased a brand new home from Pulte in April 2025. Just two months later, the inner pane of our double-glazed sliding glass door (fixed/non-sliding one) spontaneously shattered—with absolutely no sign of impact, misuse, or damage to the exterior panel. This is a textbook example of a stress fracture or material defect, which is supposed to be covered under Pulte’s 1-year limited warranty (per their own performance standards under section 10.5 for cracked windows and stress cracks). A well-installed and properly manufactured sliding glass door SHOULD NOT spontaneously crack within 2 months.

Bought the Brand New home in 2022. It was right after Covid. The person overseeing the build (Spencer) was very manipulative. During the walk-through, we had so many issues. I have all the conversations on video and audio. He promised he will get everything addressed but never did. Water was getting logged in the backyard. There was no proper drainage system installed. The house was built in a hurry and on Video, I have Spencer telling me that if I don’t close on the agreed date, I will lose my deposit. Being a first time buyer, I blindly trusted him. After raising many complaints, they finally put a French drain. This was in 2023. Even with the French drains the grass all dried up with water in puddles everywhere. When they came to install French drains, I showed them the cracks in the walls. They brushed it off saying it is normal and it will be okay.

At first everything was fantastic. We finished the build had our meeting with warranty, and less than two months later there was a major water leak from the a/c drain which impacted the upstairs wall, floor, and second bathroom. The wall had to be torn out, we had to empty a bucket of water every few hours with the extra water draining. Finally after nearly a week of doing that, someone came to actually create a temporary drain which we no longer had to dump every few hours. The bathroom cabinet had to be torn out, along with the sink, and we had a hole in the wall for nearly a month before it was patched up. Then someone came back to take care of the plumbing, and re-install the sink and new cabinet.

Quickly summarizing just Google PULTE reviews and you’ll know exactly what I’m talking about. Customer service is great so is the staff but the warranty department and PULTE‘s response to my complaints are nothing short of horrible. Everyone knows when you do that final walk-through you’re not gonna notice everything that is wrong with your purchase not to mention price and high interest rates. Portion of my house on the exterior, not completed painting a light fixture in my garage that is already out. And no need to report that because that’s not a warranty issue. A scratch on the drain hole in the bathroom sink that has started to rust. That’s not a warranty issue.

After having 10+ homes built or renovated over the past 50 years I can unequivocally say that a Pulte built home is the absolute worst possible experience in every way. The construction is beyond dismal. The representatives continually misrepresent the product. The post purchase assistance is below horrible. Over the past year and a half my wife and I have consistently searched for positives. There simply are none. Check the BBB for more info. The one and only mistake we have ever made regarding home builds or purchases!

Poor quality construction with little attention to detail. Houses are expensive and constructed on the cheap. We recently built a new house in Ohio and have had many issues. Service after the sale is nonexistent and a joke to be honest. Corporate is quick to respond to posts like this as they know it hits their bottom line, but you just get dumped back into the same BS system. Cracks in concrete pavers, HVAC components not finished until we realized it months down the road.

I purchased my Pulte home in 2022 with confidence in my new built home only to be disappointed along the way. I have already spent money on all crappy installed appliances and of course the warranty is expired after only 3 years. I had to replace a bathtub for a hairline crack. At installation a oven that circuit randomly went out and now a whole HVAC system. This is unbelievable. I would not recommend these homes and the headache of no one to help.

They'll put a roof over your head, that's about it. The quality of the construction is poorly done. Items are finished just enough. Missing grout in bathrooms, poor quality paint that is easy to mark and comes off when you rub it with a rag, uneven tiles that are just within spec to not be bothered. Got a warranty claim? They'll get around to it, eventually. Found large water damage from a poor roof repair and instead of getting to it quickly, to at least stop the leak during our rainy season, they schedule a guy to look at it over a week out. That's not including sheetrock and insulation repairs. Just remember when buying a home, the layout may be nice, the sales team may be nice during the process, then you're left high and dry after signing the dotted line. Great layout options. Scrappy quality builds for the price.

We purchased new construction home and from day one, we had issues. Most of the contractors they use are sub par, the cleaning people they use are horrible, they use one cloth to clean everything, I,e, same one to wipe off the counters in the kitchen to the bathrooms. However, just as disturbing was their workmanship, we had to go through 2, appliances that were broke, there were several other issues, just too much to list, I will say at one time they use to be good, many years ago. This is not the same Pulte.

Pulte Homes: A Post-Closing Nightmare. We closed on our Pulte home in March, and while the pre-closing experience was smooth and responsive, the post-closing service has been an absolute disaster. We made the significant mistake of closing with several pending items, including internal corrections and external finishes like painting, caulking, and repairs to driveway concrete holes. This decision has proven to be a huge regret.

I bought a Pulte stacked townhome in New Jersey last year from a previous owner (not directly from the builder). The house was 9 years old when I bought it. The overall quality is average and manageable. But the reason I give only two stars is because of the low quality of insulation between the floors especially in a stacked unit. There isn’t as much noise even in multi-unit apartment buildings. And when I got to contacting the builder after trying to work through solutions, the house was little over 10 years and out of the warranty period. So they just tell me that they delete records about sound barrier materials and any info on insulation after 10 years.

We bought a home from Pulte in the Frog Pond neighborhood of Wilsonville, Oregon. 3 months in, we noticed our floorboard lifting in the kitchen. They came to inspect and found water sitting underneath the floorboards (not properly dried and sealed before flooring was put down). They replaced the floorboards within about 4 weeks of our notifying them. A month later, we noticed our crawl space moisture barrier had holes in it. Not just a few little holes, but tons of tears everywhere. We have been in a back and forth battle with Pulte for months about this issue, they've sent out people to tape the holes up as their solution but that is not long term and the issue has come back.

We built our home in 2023 and closed in January 2024. During the process, the salesperson had no clue what was going on and what he sold. There were a lot of hand-offs between project managers. Some of the project managers were good, and others were not. They did a rush job on explaining the electrical walk through which was bad and things were clearly missed. Also, they were not fully honest with me about the concept of a generator, as I clearly had planned to install a generator after the closure. I think the largest items after the build is that my driveway concrete has cracks because they drove their construction trucks over my driveway when it was done to build other homes and they did not install the stone around the fireplace as contractually agreed upon.

Absolute trash!! They promise to fix things with certain construction warranties but make excuses on why things are the way they are. Basic things like our trash and getting mail became a nightmare. Houses are straight basic with 24 inch studs instead of your traditional 16. Most folks don’t know basic construction. They act like they care but as soon as you buy house you are nothing but a number. Please look for better options on your area!!!!

We purchased a beautiful new Pulte Home and on moving day found that one of our bedrooms was flooded due to a ruptured pipe in one of the walls. It was a nightmare trying to get Pulte to fix it (they took 6weeks to resolve it, we were unable to use that bedroom the whole time) but the real nightmare is now almost a year later when we have been served legal notices stating that Pulte is refusing to pay the vendor who has, in return, put a lien on our home and is planning to foreclose.

When I went to purchase a home from them Jasheem ** in Las Vegas, NV I made a earnest deposit of $5000. I asked several times, prior to giving the deposit, if I don't sell my house will get the money back and he said yes it takes 4-6 weeks. I asked about this several times and Dasheem played phone tag with me for weeks. I just learned today I won't be getting my money back.

I wanted to share my experience with Pulte Homes for anyone considering buying from them. Like many, I was drawn in by the sales pitch, high-quality craftsmanship, peace of mind, and the promise that if something isn’t right, they’ll make it right. Unfortunately, that hasn’t matched our reality at all. Ongoing Drainage Issues: We’ve had a persistent problem with water pooling on the side yard of our home. Instead of draining away, it collects along the fence line and creates a muddy mess that’s now softening the ground where the fence posts are anchored. It’s a grading issue confirmed by two separate independent home inspectors, yet Pulte continues to dismiss it.

We love the Price Ponds community and the Sunbury area. This review is about our experience with Pulte’s post-closing service. We moved into our home in February 2025 and have dealt with months of unresolved exterior work. The driveway wasn’t installed due to weather, but it was at least packed gravel and accessible. After weeks of asking for updates, we finally had sidewalks and a walkway poured — but the result left our yard in worse shape. A basic patch was done (some dirt loosely spread and the surface smoothed over), but no gravel, no grading, and no drainage prep. Now, anytime it rains, it turns to mud.

I am writing this review to express my extreme disappointment with the services I received from Pulte home group since purchasing my new home at Hartford terrace in Davenport FL in December of 2024. First, I had an issue with meter of the sprinkler system. The timer was set and was check by constructor management Gustavo. The sprinkler system was defective turning on and off at irregular times not according to the programmed schedule which cost me 1,445 dollars. I called the warranty, and they refused to even inspect it stating that was not covered under the warranty. Second, I monitor my house water usage through the eye on water app provided by Haines city utilities, and I discovered that my water and electricity were being used with my authorization from January to March 2025 for a new construction next to my house while the house was unoccupied.

If I could give Pulte zero stars, I would. Buying a home from them has been one of the most stressful, frustrating, and disappointing experiences of my life. The quality of construction is shockingly poor, there is absolutely zero quality control, and the warranty process is a complete joke. Instead of standing behind their product, Pulte passes off warranty work to subcontractors who are clearly unqualified and unprofessional. It’s like playing contractor roulette—and losing every time. It took two years to resolve issues that were identified before I even closed on the home. Pulte promised everything would be fixed within 30 days. That turned out to be a complete lie. Here’s just a partial list of what I’ve endured:

I cannot express how disappointed we are in Pulte Homes. We bought a new build in 2024 and spent A LOT of money on this one. Having bought a new home in 2020 with a different company, I was very excited to move into a house that we designed and that had no issues. How wrong I was. Not only did Pulte push back out our anticipated close multiple times, the week of our final walk through, they tried to push our close out another two weeks for a reason that was never clearly explained. We had already sold our other house and they did accommodate but we walked into a mess. In addition to just poor workmanship (mudding blobs, carpet already coming up at the transitions) we've had some major issues as well.

We purchased a Pulte Home in 2020 and we were so excited. We were told that after a year someone would come out to repair nail pops and anything else that happens with the settling of a home. It was near impossible to get someone to come out to to do those repairs. Then after that we needed them to come out and repair a window sill and they never responded to our request. Here we are 5 years into this and we are having to replace ALL of the siding on the house because it was not installed correctly. The siding can not be twisted and $40,000 later we have to have the siding replaced and all of the wood trim replaced. A complete hassle and insured all because they hire installers who don’t know what they are doing. Will never use them again.

Sales agent lady was super rude and not knowledgeable at all. She has no patience to listen to what customer is asking. Also don’t trust their announcement emails for lot release as what they are releasing and what is actually available to be released often don’t match. This happened to me and when I complained sales agent unsubscribed me from receiving any emails from Pulte.

I have been a realtor for 19 years and sold many new construction homes. My clients had some minor issues with their new homes but none of them have ever had as many problems as I have had with my home in Del Webb e-town in Jacksonville, FL. I LOVE my community and my floor plan but the quality and workmanship in my home is sub-par. I paid a lot of money (at least for me) for my home and was assured the quality would be nice. I know it is not a custom home, but I am disappointed more attention wasn't taken with the finishes and care taken when installing things.

As many others have said, I deeply wish we would not have purchased a Pulte home. Within months of us moving in (in August 2020), our brand new driveway began deteriorating - despite sealing it immediately as instructed. At our one-year walk through we brought this issue up, and at that time the customer care staff member offered no resolution. The driveway continues to disintegrate and multiple third party concrete companies have told us that it is clear that the concrete mixture was flawed.

I purchased a new Pulte Home in July of 2021, imeediately after moving in, the hardwood floors began to rise. It became so bad that if you were in bare or stocking feet you would catch your foot. The rep for Pulte came out and found that the floor needed fixed, however, they agreed only to replace 15-20 panels of the floor. Mind you, the entire first floor, over 1,800 square feet was this hardwwod floor. The issue was the floor was glued to the concrete foundation, no sub-floor was used. Only after I contacted the Virginia Attorney General did Pulte take my complaint serioulsy. They begrudgingly replaced the entire floor.

Pulte Homes has a bad customer service and did not follow their warranty service. We bought the house on North Park Isle in Plant City just one year ago. There are many parts are defected for just very short time after the purchase. One example, the filler that is placed in the control joint the driveway and garage floor has been defected and falling apart; however, they denied to fix the issue and claim that is part of routine homeowner maintenance. Surely homeowner will take responsibility to maintain the wear and tear for later down on the road, not just for this brand new home. I do not think Pulte Homes keeps their warranty as promise. Think again when you want to buy a home from them. I will not do this again for sure!

Moved into a Pulte home a little over a year ago. A lot of mistakes with the house, which you could tell the building of it was rushed. After a year, they allow the homeowners to let them know what is wrong with the home so it can be fixed for free. We got a third-party inspector and he found an endless amount of issues including hollow floor where tiles were placed on, cabinet placing incorrect, cement wall outside tilted and will collapse. After bringing this to Pulte during our one year review, they will only replace 11 tiles while there are 30 tiles needing to be replaced and they blamed us for the cement wall when multiple neighbors have the same issue. You can tell Pulte is only wanting money and do not care about their customers.

I will put the response from Pulte in this review so others can reflect on exactly how poor pulte is with customer satisfaction. I am missing a four inch piece of trim on my siding. A simple mistake and I can admit I didn't notice until someone pointed it out. But a hole is a hole and I'd feel better without a hole in the side of my just built home.

Pulte Homes is constructing a community next to the farm I board my horse at, a community called Riversedge in Riverview, FL. We frequently find crushed beer / redbull cans, roofing nails, plastic and other waste materials from their job site in our turnout areas where horses eat and graze. It’s dangerous and could cost our horses their lives. I could go on about how invasive this process has felt with them. Please don’t buy from this builder.

We built our house last year, and things were going smoothly with minor service repairs up until recently. We knew we would have some new-house settling issues (cracking in drywall in various places, trim, etc.) and those were taken care of in a timely manner. Our primary bath shower though is poorly built, leaking water onto our floor every shower. We have had the service team out twice so far to "fix" it (they did work but never actually turned on the shower to test their work, even though I requested them to).

BUYER BEWARE OF POOR QUALITY AND SERVICE. Issues with both home and solar system was $32k with battery pack added to the price listing price of the home and we also spent nearly 100k of upgrades. We purchased a Pulte Home in Nov 2024 and even after two inspections (one self paid for and 2nd was pre-close inspection with a Pulte construction manager and after paying the down payment, signing the deed and yet still they dropped the ball by closing on the house and gave us our home keys even though the house was not complete. Our jaws had dropped and we were shocked and disappointed at making the biggest investment of our lives when we unlocked the door to our new construction home in such a poor condition. There were a long list of deficiencies in the home with pictures taken to send proof to Pulte.

I want share my experience, I am a victim of new home purchase of Pulte Home Builder and Pulte Mortgage. Pulte seller agent and Home builder In Aurora Ohio misled customers. They confiscate my deposit $45,000. They intention don't refund my $45,000 dollar my deposit money no matter what happen. They scammed. Don't trust them. They are bad agent. I don't recommend purchase Pulte Home.

We purchased our home from Pulte 3 years ago. The home was so poorly built with bad paint job, cracks on the concrete, damages to our LVP floor during construction. Recently, A large piece of concrete from our front porch cracked and collapsed. We contacted Pulte, we were told the warranty is expired even though their website states 10 year structural warranty. We will never buy from Pulte again.

A drunk monkey can build a better house than Pulte! Their house has so many issues from quality to horrible workmanship to defects and materials including structural. In the first year alone, I had AC unit problem, Heater, water leak, electrical, window leaking rain, loose rails, wall and baseboard cracks, ceiling needed to repaint, front door leaking air, garage door unable to close. Both master and guest floors reattached (now laundry room is loose and they refused to fix it). I wonder how they were approved for sale in the first place. They use cheap labor to build the houses that the warranty will only last a year and they will not cover anything when you reach their customer service. I had so many issues and continuing to have with my Townhouse. DON’T BUY FROM THIS HORRIBLE BUILDER. Save your money and find a better one.

Coming from Michigan I knew people who purchased Pulte homes and their experiences were consistently terrible, and my image was one of total negativity. Now in Florida, I signed for a home by DiVosta, a Pulte subsidiary (my term). My experience has been overwhelmingly positive! We have had a couple of issues with our appliances and one with shower drainage. But, our Building Contractor, John ** has been exemplary!!!!

Emailed Pulte my inspection report a month before the year end warranty period. Received an automated confirmation email and then silence. So I called the emergency warranty number and they assured me Brock the person who took my case is gonna reach out to me. Did came before end of warranty period to inspect. Scheduled with the vendors ( dry walls, insulation, roofing, painter, door frame issues) some showed up as scheduled, some didn’t. Then the case manager went on leave and my case was passed around to two other people.

We purchased a new Pulte home less than two years ago and the driveway is coming apart. The concrete was mixed incorrectly and the Pulte Reps are blaming it on salt. We live in a 55 and older community and do not have anything to do with the snow removal. Why is the damage to our driveway and not to either of our neighbors? Stay away from this builder. They do not care about their customers.

We had a Pulte home built in a 55+ community in NC in 2024. AWFUL!!! Absolutely TERRIBLE job of building this home. And when you have your 1-year review, they will try to deny/lie & tell you things are OK - when they ARE NO! We had uneven flooring, uneven walls! We argued with them & finally got some of the things fixed. Unbelievable. They DO NOT use "craftsman" to build these home. It's more like anyone with a pulse! NEVER AGAIN would we build or even buy a Pulte home. That's how strongly we feel about their terrible ability to build a quality home. $700K for a crappy house. Live & learn, I guess.

In contrast, there are numerous overpriced houses with concealed charges and fees. Additionally, they pressure you to deposit more earnest money by informing you of a 30-day contingency period and your earnest money is safe under those 30 days, which is not accurate. Their sales representative provide you with various monthly payments, and when you actually collaborate with their mortgage department regarding payment increases, if you decide to withdraw, you will forfeit your earnest money. This precisely occurred in my case at HAWTHORNE RIDGE, McDonough Ga.

I am writing to share my recent experience purchasing a new home at Pulte, Creekview Meadows, and to highlight a few challenges I encountered during the process. When I signed the contract, I was informed that I would receive a $20k incentive, which could be used either for a buy-down of the interest rate or towards closing costs. However, no further details were provided about the restrictions or conditions related to this incentive. As I progressed through the loan process, I was told that I could not use the full $20k for a conventional loan, and the loan officer recommended switching to an FHA loan. After understanding this limitation, I agreed to move forward with the FHA loan.

Horrible quality construction, nail pops, shingles blowing off and leakage into the house when the house is only 4 years old. Do not spend your hard-earned money with these scam artists, promises are made but never kept and warranty is only a year.

I purchased a Quick Move in home from Pulte Homes in Avalon Park at Ave Maria in January 2025. I mainly selected this home because of the location/lot and patio. I wanted a home with a beautiful yard. It turns out I did not buy a house with a yard, but instead a house with a small swamp as a yard. No one has taken ownership of the problem, offer a real remedy not to mention, offer an apology or actually show a real concern for my issue with the home except the Property Manager. On the contrary, I have been told to my face that the yard has no issue and is normal for Florida Patios to hold water that way. Since I moved in, the yard has had stagnant water, small puddles in different areas throughout the yard. One of the medium size plants installed in my yard is sick, the leaves are full of black spots. This is because the yard holds too much water. I have 3 medium size dogs and I have not been able to enjoy my yard because of this situation.

Buyer Beware!!!! Pulte is quick to sell you a home, provides vague information on standard and upgrade features. Then smacks you with additional fees for items that were sold as standard features. Only to move in and have to pay additional contractors to finish work that should have been completed as part of the build. Then when something does break due to substandard quality materials, it is passed of as a homeowner responsibility... Horrible communication throughout the build, worse after closing customer care!! STAY AWAY FROM PULTE!!!

We purchased our Pulte new build home in 2015 and paid extra for the phenomenal view. Then less than 1 year the neighbor constructed a miniature version of their house in the backyard and our view was gone (along with the rest of the houses behind us). I wish we would have known our view would be taken away when we had purchased the house, at least we would not have paid extra for it. This was the whole point of paying extra money for the view. I am not sure who is to blame, pulte or the HOA. It was my understanding there were to be no approved large structures to allow the view for the whole block of houses that purchased the view.

We purchased our Pulte townhome in May 2020, excited about the promise of "outstanding quality" and a home where we could "live our dreams," just as your mission statement claims. Instead, we’ve faced repeated, serious water damage—not from homeowner negligence, but from poor workmanship and a lack of accountability. August 2020: A major water leak from the third-floor laundry room flooded down to the garage, caused by a contractor failing to properly secure the drain tube when installing our washer and dryer, which we purchased as part of Pulte’s package. Spring 2020 and 2021: Our master bedroom leaked with heavy rain. The issue? Roof vents that were improperly sized, allowing water to seep in—an issue affecting multiple units. October 2022: A main water pipe to the sprinkler system failed, causing another flood in the utility room.

I purchased a brand new house from Pulte Homes and they give you a year warranty to repair anything with the house, so a year passed and I did a report of the things that needed to be repaired, they came out to repair minor stuff but they never came back to repair some broken roof tile, bathroom mirror, kitchen cabinet and floor tile, I called the guy in charge I think his name is JOE but he stopped answering the phone,

Pulte Homes has been the worst experience ever! They build crapy homes built with crappy materials and use crappy vendors so they can point the fingers at. Purchased a NEW home. Nothing works as it should. Heater AC roof - doors windows flooring even large concrete cracks. PULTE has ran AWAY from EVERY ASPECT. We need to spend 30k on a a/c heater since plate could not install properly - THIS NOW FALLS ON THE HOMEOWNER as they refuse to do anything with INTEGRITY. RUN AWAY FROM THESE GUYS. THEY WILL RAKE YOU OVER THE COALS FROM THE HELLISH ENVIRONMENT they run. We have had so many claims on our new home IT IS UNINSURABLE. Multiple SUB CONCRETE LEAKS. I WISH I WOULD HAVE NEVER SPENT THE KIND OF $ - ARBITRATION and HIDING are the only things pulte is good at!

Updated on 02/22/2025: I just wanted to mention that Pulte responded asking for contact information, indicating the review resolution is in progress. However, there has been no resolution yet, as I haven't heard from them.

I have been in my brand new home since 12/20/2024 and here in Florida we experienced real cold weather. We get it for a few days every year. This time it was weeks. Let me tell you how cold it is in our home on the 1st floor. Today is a warmer day but still cold and you can see the temperature differential is 4 degrees. When the temperature drops it will widen the difference. Last week The AC technician that came over had a reading in the 50s while upstairs was in the 70s.

Michael **

Purchased a Pulte home in August 11, 2022. The home is beautiful. August 16, 2022 we started having problems with the electrical and air conditioning. The response from Pulte was quick, but no one resolved the problems. The problems continued for 2 1/2 years without fixing the problem. Pulte warranty no longer covers. I have paid out over $1000. The electricians stated problem is inverter to the solar panels. Sunrun says no their system is working fine that it is a Pulte problem. No solution reached. Second challenge is HVAC unit. The company found incorrect installation and they fixed it. System not working correctly and now they tell me they can no longer service me. Need to hire an outside company paying money out of my pocket. Pulte investigates and leaves it up to the vendors to fix it. Vendors delay repair. While the customer is left to deal with the vendors directly, no help from Pulte.

New roof, new hot water heater, new floors, bathroom toilets coming off walls. New toilets, new AC, new shower, windows broken. Patio sliding doors broke, had to replace, all this had to be replaced. New windows. Installed windows all fogged up. Cracked porch cement. Driveway split. Screens split had to replace. Horrible home builder. They do not care either. No relief from them. Lemons homes here.

Pulte doesn't care about your home buying/owning experience. We have bought 3 brand new builds and this was by far the worst experience. If I had to choose between the local high school building my home and Pulte, I'd pick the local high school. Guys are showing up drunk on the job, none of them can keep the house in order and are mixing up projects. Our house had the wrong paint on one wall, chipped paint on the door, our windows won't lock. We've been in this house for three months and we still haven't gotten anything fixed let alone a call back.

This is my second Pulte home and I am extremely disappointed in the lack of follow up after move in. I have been trying since July, 24 (move in) to get them to come back and complete the items on my punch list. I've called, emailed and nothing has been done. I also find that the person in charge of the ARC is unreasonable and makes decisions that are random and not compliant with the by laws. I really enjoyed working with those in charge of sales and construction but the follow up after closing is TERRIBLE.

I am a homeowner of 6+ years. The problems started with initial build, many, many issues. This house my house was placed on a lot to small for the footprint of the ROANOKE model. This caused the initial and biggest problem being they had to jack hammer my garage floor out 12 inches and repour just so I could fit a Prius in my two car garage. They only did this because I wouldn't close.

We purchased a Pulte home in Del Webb. While we love the neighborhood, the quality of the build is not what we expected. Floorboards are loose, windows break, hot water is slow, appliances are faulty, shower grout continues to crack, and our home is only 7 months old. Customer Care is difficult to reach and could care less about improving their product. Pulte is not concerned about quality. It’s a greed based business model.

Horrible home. Six months in and my basement was saturated with mold. My garage entrance was installed on the wrong side and 90 percent of my battery joints on my siding were not installed with required facia.

We have had terrible experiences with Pulte whenever we make requests under warranty. We were initially made aware of subfloor issues in 2022 and when we put in a request for repairs, we were told that the cracking in the floors were due to owner neglect. Fast forward several months later, we finally had someone come do a visual inspection and confirmed that there were in fact subfloor issues. When the flooring company was sent out to make the repairs, they did a horrible job. Please note that it took a year for Pulte to send them out to make the repairs. Once the repairs were made, the contracting company left messy caulk and grout everywhere. They did a very poor job.

After a little over 2 years in our home, I can honestly say that I wish I had read more reviews before buying a Pulte-made house (not home). Within a few months, we started having issues. It starts with cheap drywall falling with very little weight. Soon after fixing that, the hot water tank blew. The floors are not level in our dining area as well as the master bedroom as the furniture wobbles on it. The outside GFI outlets trip with the slightest hint of rain. The appliances they installed are better off in the box….they’re cheap and have already been replaced. Should I continue….???

My experience building my first new home has been deeply frustrating. A major leak above the furnace caused severe mold growth, clearly pre-existing before closing. Neither the construction manager nor the warranty team caught it. Despite the mold’s presence, the warranty personnel refused air quality or mold testing, dismissing concerns based solely on photos. I’ve had to pay for testing myself to protect my family’s health. Other issues, like cold drafts through outlets and wall dripping, are brushed off as ‘normal.’ The warranty team refuses to investigate insulation or ensure the home meets code. This builder’s claims of quality and energy efficiency feel entirely misleading. I cannot recommend them based on my experience.

We have had nothing but problems with our Pulte Home. 90% of the windows bowed up at the bottom, and the "repair work" was all done substandard. Our second floor is at least 10 degrees warmer than the first floor, and Pulte's solution was to close down the vents upstairs as they do not install dampers to control airflow. Several other problems that are too numerous to mention.

I moved in a new home built by Pulte Homes in the last June. One of the issues in the home is low temperature of the hot water from bathtub faucet in the master bath. The hot water is little bit below 110 degrees (108 or 109 degrees) at highest, which is not satisfactory. However, the hot water from the sink and shower in the master bathroom and the hot water from the other bath tub faucet is hot enough (close to 120 degrees).

Email me for an open and honest review. Not a good experience all around. Very deceptive business practices. Misled, lied to and not for whatever paid for. Email me for more involved details of experiences.

I do love my home but Pulte will absolutely try to get out of repairing, replacing or following through. They installed dead sod and we had to wait 8 months for them to replace it, and that was after multiple calls and emails. We had a leaky shower that they refused to fix. We had to pay to fix their poor work after buying a brand new home. Also beware the walk-through where the CM blue tapes a lot of paint dings so that you won’t notice other issues. They’re known for this and definitely did it in our home. My oven is a different brand than my other appliances, which is embarrassing.

My experience with Pulte Homes has been nothing short of frustrating and disappointing. From the moment I took possession of my home, it has been riddled with issues that should never exist in a newly built property. Doors that won’t close properly, poorly painted finishes, misaligned tiles, warped cabinets, roof damage, and even an unprofessionally installed doorbell are just the beginning of a long list of problems. Despite bringing these concerns to my project manager’s attention repeatedly during the building process, I was met with dismissive and unprofessional responses like, “not everything is perfect” or “let’s be realistic.” Since closing, the promised repairs have yet to be completed, and communication has been abysmal. It’s been months, and many areas of my home still have blue tape marking the unresolved issues.

Pricing too high for the little you receive. Customer service sucks. They do not get back to you promptly and have excuses for why they can't do things for you that you expect need done. Quality of all products poor.

We recently bought a Pulte home. We paid a very large amount of money for the home, including what Pulte termed "upgrades". We are very disappointed. The construction is very poor, the "upgrades" were expensive and were provisioned using the cheapest materials possible. For example, our "upgraded" stainless steel kitchen sink is thin and tinny and there is not enough (if any) stainless steel to attract a magnet. Our two car garage door has only one spring and not only is it extremely noisy, the same door/spring combo collapsed at a neighbor's house.

Noticed the toilets in both bathrooms were used (discoloration of the seats) and the Comfort Height I am currently paying for was not installed. The stories I get from Debbie ** is, "they were not like that when I moved in," seven months ago and Pulte Mortgage sets the standard for what is and is not a Disability Toilet. Her solution, which she phrased as (being nice) was to buy me new toilets seat. The house developed a crack (very minor at this point) five months after living here because of a poorly installed drain in MY back yard. The sod they chose to put in as my lawn is straight from a dandelion farm. The driveway was crumbling and allegedly repaired, but I am still blowing away concrete.

This has been the absolute BEST process my husband and I have ever experienced. Upon our initial meeting we were offered an incentive to help "sweeten" the deal, which sold us even more. After we moved in, I inquired about the incentive and was told that it wasn't included in the contract. However, after a pleasant conversation with Charlene, she advised that she would get back to us ASAP and she did. We got informing us that we were on the schedule and the most BEAUTIFUL job has just been completed today! I rate the Pulte Group ⭐️⭐️⭐️⭐️⭐️+ for their professionalism & genuine concern to satisfy their customers. Way To Go Team Pulte!!

My family has built a home in Rocking K community Tuscon. Place looks like it will be beautiful when completed. We hope to enjoy all the amenities one day. The sales person in Del webb Winnie was great to work with. As time went on we found Pulte and del webb's sales office do not work together. Once a home is sold del webb wiped there has cleaned of everything. Sad! Pulte did not give the 45- 60 day notice of a closing date as we were told. When the walk through came there were more than 30 major things that needed to be fixed. So we stopped the closing as the home was not ready to move in.

Could’ve been mortgage free if we never purchased our first home with them in 1997. The home we purchased was supposed to our first and only one. Home was cheaply built and the subdivision had to be rerouted to accommodate I 485 in Charlotte NC. So fast forward we sold and had to start over in 2005.

We purchased a Pulte home in April 2016. We had it license inspected. A few months later we noticed the third bedroom was warmer than the other rooms. That particular bedroom was used by my sister who was living with us at the time. After my sister moved back East to my son moved into that room being that it was a bit larger. The first thing he noticed was how incredibly warm the room was during spring and how intolerable the room became in the summer. We adjusted the temperature of the thermostat, my entire house was absolutely ice cold but this room was still hot. After years of dealing with this and no one able to do anything about it, we hired Colton Mechanical.

I wouldn't trust Pulte to build me a bird house let alone a home. Lived at Pulte home 2 years, good luck with the horrendous quality and any sort of warranty repairs as they do them wrong or not at all.

Absolute 100% garbage homes. I bought my Pulte home from the original owner 6 years ago, I have had absolutely nothing but problems since. The latest is a PEX water line that split inside the garage wall, and the drywall and insulation have to be removed because it's soaked, the plumbing fixed, and then the drywall and insulation reinstalled. Not to mention it also ruined a custom cabinet that was inside my garage that also has to be rebuilt. The plumber that was here to give an estimate for the repair said it was extremely shoddy workmanship on how the line was installed, it was only a matter of time before it failed.

I want to express appreciation for Mr. Bradley **. He goes far beyond the normal in his ability to sell you the home you really want. It is obvious that he cares about you. He empathizes with your need and seeks to fulfill it. Honesty and integrity are his strengths. He exhibits a masterful understanding of the entire home building and real estate process, and he answers questions with experience, clarity, and sincerity. Anyone that I know who is looking for a knowledgeable, no pressure, and for-real salesman I will send them to Mr. **. I’d be more interested in buying a home from him than from any particular company. He has raised the bar and represents Pulte Homes with excellence.

Moved into home 2021. House filthy inside and out. Response from manager of cleaning contractor. Will return in 23. Complained about scratch in countertop after my wife cleaned house. Had customer care senior exec. question the community customer care manager "How do we know if the customer did not do it". After pointing out numerous problems standard reply was "You must have had a custom home" which I never have. Pointed out to the second supervisor that overlooked construction of our home that doors do not close properly. After closing doors still not repaired. Answer "subcontractor stated that was best he could do".

The quality of construction is very poor and after purchasing support is very irresponsible and won’t respond unless you escalate multiple times. The house will have cracks on stucco everywhere and they won’t fix them and house looks like 20-30 years old even though it is built 2-3 years ago. They are ridiculously expensive and construction quality is very poor. I would not recommend this builder if you are looking for good quality home for the money you spend. I regret buying a home from Pulte homes.

Pls think carefully before you purchase this Pulte home. Worse than Ryan Home I think. I can paint and drywall job better than this. They did not clean the house before the settlement. Not professional and I really hope you don't make the mistake which I made.

We have a Pulte home that we bought in 2019. The homes were built around 2002. It's builder basic with cheap finishes, small kitchen, ugly countertops, etc. The siding is not the expense type. I like the look of the house because it's ranch. SF is about 2,025. What I hate is that the builder vented the dryer vent to the roof instead of straight out. So, no. 1 it's a fire hazard. No. 2, laundry takes 3 hours - 1 hour washing machine, 2 hours dryer. I found out from neighbor that during construction, our lawn was a burial ground. So, we have a permanent ditch in our front yard.

Building a house in Arabella on the Prairie. Wish I weren’t. Was told it would be done end of April beginning of May. Then end of May. Then June. Then July. Now they have no idea when my home will be ready. Meanwhile I’ve been homeless living out of boxes and sleeping on a couch.

The worst part is the 1 year service that is promised is half ass completed. It's like pulling teeth and begging to have things fixed. My worst experience is that this company didn't have the ethical responsibility to inform buyers to this day that the subdivision would include 150 homes that would be purchased by a company for rent. This subdivision is just shy of 1 year and it's like my worst nightmare. To say this is by far my worst financial decision, is an understatement! To add insult to this community, they installed a small pool to be used by 450 homes not including 4 guest per household. From my experience, I'll never purchase from this company again!

Updated on 08/24/2024: Pulte is resolving this matter.

I received not only a filthy house that was not clean, it had significant safety issues that have come to light over time. One ceiling fan in the bathroom fell out of the ceiling, upon inspection of the remaining ceiling fans all of them were missing the securing hardware. The dryer did not work, not only did they leave a screen over the dryer vent on the roof which they removed, further inspection found they had crimped the dryer vent hose which is supposed to be a minimum of 4 inches, at best it was Smooshed to 1 inch. Never never buy a house from them, and if you're doing a new build get an independent home inspection. It's not a matter of opinion, it's a matter of safety. There could have been someone seriously injured if that fan had fallen on someone, or if I didn't insist on getting all of them inspected.

Pulte Homes used to be top quality and finishing, many years ago. Recently 2 of my family members purchased a home with them and it was the worst experience ever. From the beginning to closing, a nightmare. Let me start by saying that if you bring your own realtor, they pay the lowest commission between all builders and their own realtors have no knowledge and experience at all. Pulte owns its own title company and they make you use it for closing. Their title company it is even worst than the builder itself. They do not answer phones, if you have an issue with documentation and it's their fault, they run from you, they take no responsibility. They are rude, make you provide unnecessary documents and they do not make it easy for you.

Only giving it one star because there is no option to leave a big fat zero! We are disgusted with how this company ripped us off. Nothing but issues with our new build home (2022). Don’t believe the reviews on their site. They’re probably paid to say good things about them. We have nothing but regrets from using Pulte. Stay away! Josh, our contractor is a scam artist. The entire company is a scam.

I would strongly advise against considering this HOA if you value your peace of mind and autonomy as a homeowner. My experience with them has been nothing short of frustrating and disappointing. They enforce arbitrary rules with an iron fist, seemingly more concerned with minor infractions like the length of grass blades than addressing genuine community needs. Communication is abysmal, and attempts to engage with them are met with indifference and rudeness. They impose hefty fines without warning or explanation, creating undue financial stress for residents. Overall, this HOA has created a hostile living environment rather than fostering a sense of community. Save yourself the headache and look elsewhere for a neighborhood that respects and values its residents.

Our experience with Pulte Homes has not been good. From electrical plugs not working to seams not finished on ceiling and the worst kitchen cabinets are crooked. Like who put up these cabinets? I have to leave my home so I can workers come in to sand and paint the ceilings, due to drywall being everywhere. I could go on and on. However I would never buy a Pulte Home again, it’s been a nightmare.

The look and price of these homes is great, and what ultimately drew us to Pulte. We have lived in our home for over 6 years now. We are a little wiser now, and here a few things we experienced. 1) Our foundation was, “approved” by the township and Pulte was going to continue building, however we had NO foundation bleeders. 2) Our second floor ceiling was cracking from day. They fixed it before we closed. It cracked again. We used the 1 year warrant to have it fixed a second time. It cracked very shortly after the second repair. 3) All of the paint in the entire house is flat pain, that cannot be washed and shows every fingerprint and scuff. Even if you, “upgrade” the paint, it only upgrades the color (you will still get low quality flat paint that cannot be washed).

Please think twice before purchasing a Pulte home. Really really really poor craftsmanship. I’m going to have to have my own painters come in here and fix All of my windowsills. They look like they’ve been beaten with a hammer I have waviness in my drywall. The outside of my home looks terrible. They tried to caulk it, and I had to rip all of the caulk out. It was a sloppy job. I cry every day over this mess. Buyer beware.

I went under contract with a quick move in house that was scheduled to be completed 15 April. I was not allowed to speak with the builder until after I signed the contract. The day after the contract was signed I was told it was never that date. The date was mid May. The closing date has changed 3 more times and is now 21 June. My project manager was fired and replaced. That following week the new manager went on vacation and left his boss in charge. Everything keeps getting pushed and no one can say why. The new project manager doesn't know why and tells us to call there supervisor who controls it. They never answer emails, text or phone calls. They're a scam! They may have been good in the past, but stay away now!

So our home was built in 2021 and we moved in July 21 of that year. The second day we were in the house, we had sewage backing up into our first floor bathroom (4 story townhome) that was caused by builders using the toilet down there before the water was turned on. Since then, our front door does not close properly (not the builders problem they say) and you can hear everything outside. For the bottom floor our lvp was placed directly on the concrete slab, resulting in broken bones for two different individuals.

Do not purchase from Pulte Homes. They close before the home is substantially complete, they make up provisions that are not in the warranty documents in order to stall and not comply with the contract. This company is clearly not being managed in the right way as their construction and customer service is extremely poor. I own a home in Heron Preserve in Port St. Lucie, Florida. On May 13, 2024, I was admitted to the hospital. I requested to delay the closing for a few days until the following week. Pulte advised me that if I delayed the closing, I would have to pay over a $1000.00 in fees. Therefore, I decided to pay for a remote notary and sign the closing documents early on May 15, 2024, so that my closing would be effective on May 16, 2024 which was the date that my closing was scheduled for.

Do not purchase a Pulte home in Northpointe, Peoria, Az. It has been the worst home buying experience I have ever had. Poor quality - do not close with any repairs because everything is a fight to get repaired. All my tile flooring had to be replaced including the shower floor - the flooring company agreed right away but pulte took 5 months to schedule the repairs. I had to hire a flooring inspector and they still made it very difficult. I could not fully unpack or enjoy my home. My neighbors have been in for over a year and also need a full tile replacement. I have many items which are not complete after a year. Poor workmanship, bad trades and bad customer service. I’m a realtor and have sold homes for over 20 years.

Purchasing a new home built by Pulte in Canton MI is definitely the worst decision I have ever made. Customer service is awful. Once I was in my home and had concerns, the customer service department was evasive, unprofessional, cocky liars and have not stood by or taken responsibility for their shoddy work. I wish I would have read the reviews before purchasing. Buyer beware, be safe not sorry. Stay away from Pulte.

We are very upset and confused with our purchase from Pulte Homes. The quality of these houses is extremely poor. They build as cheaply as possible while selling at the highest possible price. We do not recommend Pulte Homes to anyone. They appear serious and friendly until you sign the paperwork. The Pulte Homes warranty is a big lie. When you have a problem, they ignore you and laugh in your face. Do not be fooled by the warranty.

This company builds a decent home, but their Customer Service during the first year is atrocious. They'll promise you the world, but they don't deliver on their promises. The Daventry Service Manager, Kenneth **, has outright lied to me and not followed through on a single promise he's made. I've reached the point that I'm going to evaluate legal action against the company as a Co-Plaintiff with both of my neighbors, who have similar complaints. Beware when purchasing a home from this company. You will not be happy with their follow-through on Customer Service complaints. Knowing what I know now I would not have purchased this Pulte home. Furthermore, beware of the deceptive loan practices Pulte Mortgage Company uses. I am gathering emails and other documents to file a complaint with the Tennessee Department of Financial Institutions. I will post more on this issue in the near future.

My warranty experience with my new home was not good. I had cabinet issues that I reported immediately upon moving in. The cabinet company changed hands and for almost a year they were not responding to my concerns. When I finally got in touch with someone Pulte said I was out of warranty. They acknowledged the issue but I was turned down because my 1 year warranty was over. Please be aware that Pulte practices unfair judgment. Also upon emailing the President Mr Ryan Marshall several times I got no response. I guess he’s too busy counting the money he made from us seniors.

We have purchased a Pulte Home by Del Webb in Fuquay Varina, NC. Our problem along with everyone in Carolina Gardens is NO HOT WATER in your kitchen sink until you run the water wastefully for 3 full minutes. Pulte has refused to fix this issue which requires a hot water booster installed under your kitchen sink. In my home the main hvac system has a very poorly built filter set up that has also been ignored by Pulte although the secondary hvac upstairs system has a great filter set up. Both inspector/foreman from Pulte just ignore and deny these problems. BE VERY CAREFUL BEFORE possibly dealing with Del Webb.

Pulte promises high quality homes but nothing can be further from the truth. This builder throws up homes as quickly as possible but the homes are poorly built and you will regret buying a home built by them. My wife and I bought a home at Hammock Crest and it was the worse decision we have ever made. The first week our power went out because the hot water heater was improperly installed. Several weeks later our kitchen flooded because the dishwasher was improperly installed and we identified a high hole in the back of the machine. Our 11 month warranty inspection identified roofing issues that will lead to leaks and mold and faulty HVAC installation. Do not buy a Pulte home or you will regret it. Eric ** a representative was extremely rude and refused to remediate the issues. He claimed the state certified inspector's report was wrong without seeing any of the identified issues. Warn your friends Pulte is a terrible home builder.

A lot of money for zero quality. "We have no control over our trades". This is the standard quote from all of their staff. Shoddy workmanship, missing items, cutting corners and then the best part is, at the one year warranty review, DENY that there is a problem. We love Sun City Hilton Head but it is sad that Pulte is the only option. They are quick to take your money, faster to deliver your home, adamant about receiving a great review, absent when it comes to taking responsibility. I would urge everyone to not use Pulte. If you do, get an agent, your own inspector, your own closing attorney and document. Your experience will dictate that you need protection against their deceptive ways.

We were forced to settle earlier than initially informed, while our street is a virtual war zone! Our brand new stove in our upgraded kitchen in excess of $20,000 is defective and Pulte is claiming it’s a problem with Whirlpool and we are still waiting for word back after now going on 3 weeks and counting!! So many imperfections in the home due to rushed work… and that is just to name a few.

We have had so many issues since we closed - work was done wrong - every Saturday they blow the trach and nails into your yard to clean the streets, 7 flat tires on our street alone - no way to contact Pulte Corporate - they make it impossible - most recent is we personally Thompson sealed our pavers - let it cure for 3.5 days - we have outside cameras and one of Pulte's contractors American Builders Supply - pulls into our driveway to turn around in their huge truck leaving tire marks - sent a note to Pulte - but as usual no response - make sure you have a good lawyer if you buy from them - you will need it - they build their homes fast and crappy using undocumented workers - this was told to us by our foreman so I am not just saying it.

When I am writing this review so far 9 closings has happened in Amber Fields, 3 are **, rest are **. Mine was second closing in mid Dec-23. While driveway was done for six, all ** families are still waiting. Isn't it a super big coincidence? I was given the excuse that city has closed the trucking during winter. Wonder how the work was prioritized and completed for those who had closing months after us!

After spending 8+ years in war my wife and I saved $10k to put down on a home when ready, and a job transfer was that moment. Found a new lot, chose the build and put down our $. 2 weeks later the job transfer changed to a different location, and we could not go through. They never even broke ground, but kept all $10k and said “sorry for your loss”….Mde no sense to keep it.. But company rules outweigh ethics. Their ETHICS. We were devastated, but also resilient. PULTE HOMES…Never again, and Corey….How do you smile knowing you took all we had? Disgusting.

Upgraded carpet at purchase. Path worn after 1 year. Just relaxed to find the carpet and pad are the lowest quality. Talked to others in Carlson place.. same experience. Don’t let them put this carpet and pad in your home. It is now like walking on concrete. Pad is so bad.

You work with a agent to pick the home. You pick upgrade packages. They give you the estimate, want 6000 dollars non-refundable cash to start process. Next you go to the design center, where they add 17000 in flooring cost and if you want to see the granite before installing. It is 500 more. Do yourself a favor, run from them.

PULTE employees forced us to close a new house on the contrary we lost the down payment 20% of the total price. The house was built with poor quality materials, all neighbors in Weslyn Park Sunbridge have issues with PULTE in regard to the construction. All house are new, no more than 3 months, and the house is coming down step by step

02-05-2024. Warning To Prospective Pulte Home Buyers!!! Do yourself a favor and hire a Professional Home Inspection Company to inspect, very carefully, your Pulte home during various stages of its construction. Especially important are plumbing installation, roofing construction, and your electrical installation, This Is A Must!!! We bought our home in Banning, Ca in 2000 at Sun Lakes Country Club. This development was started by Presley Homes, in the 1960’s I believe. We loved the community, not necessarily BANNING. Anyway, we lived in MI at the time so we could not inspect during the various stages of construction. What a mistake this has turned out to be for us. While we love our home and have not has SERIOUS Problems, one issue has cost us over $25,000 in the past two years.

Pulte Home builders use the cheapest building materials and labor available. After I moved into the house, I felt like I could have spent a lot less money if I'd bought a double wide trailer, and would have the same quality abode. These houses are sold for top dollar, are is a very poor quality built house. My advice - DON'T BUY A PULTE HOME!

I spoke with Kristin on 1/31 regarding lot avail abilities. My interest was in #145. I indicated the type of home I wanted built. She shared that lot section has not been released yet but the range will be 620K-800K (later with upgrade options). I shared having a pre-approval. I asked if their is a waitlist. She said “there could be one.” The next day my agent and I had an appointment on site with Kaylee. She said that the lot is not released yet but indicated ‘depends on what you're willing to pay” when asked if there is a way to make it available.

I would NEVER build a home with Pulte if I knew the experience would be as it has. I have been working with the construction manager and the customer service reps since BEFORE I moved in (during our final walkthrough) to fix many things in our home. It has been over 5.5 months now and I still can only get a meddling response every few weeks that contains more excuses every time. The subcontractors that they get are the cheapest and worst around...their work is equivalent to my 6 year old nephews. They also sneak wording into the purchase agreement that makes them "not liable" for the correct property taxes, costing the homebuyers 1000-1500 dollars so that they can pad their pockets. If I could go back in time, I wouldn't just walk away, I would sprint to another builder or home.

Moved here in September, 2023 with great anticipation of a social retirement. However, the Pulte-controlled HOA has implemented new rules restricting any clubs or special interest groups based of politics, religion, or culture. This is a direct violation of our rights of speech, religion and assembly. Many people here are very upset. Stay away if you have these interests.

Purchased a new construction home in a gated community (which one gate is never closed). Was sold on many things, but very few were true. The amenities were a big selling point. Three years now. Dozens and dozens of homes built. No amenities yet. The after sale care is awful. The HOA and Pulte will not talk to each other to resolve anything. Nobody will help or take responsibility. I wish I had done my homework before buying. Pulte only cares about Pulte and not customer satisfaction. Run away if you are considering using them. This is the fourth home that I have built in my life and far and away the worst experience.

If I could give 0 stars I would. DON'T BUY PULTE! They don't back their product! 1) Cracked Trusses and beams not even attached. 2) Have said from the 1st year the stucco is not right that there are too many cracks and it is failing. They are said it was fine and just tried to patch. 3) Said from day 1 garage door is defective. Would not address it. 4) Windows are separating and have cracks in the welding. They said there is only a 1 year warranty on windows. 5) I think I have mold. 6) AC never worked right and ended up finding leaks in coil and condenser. 7) I have 1/2" separations in plywood and you can see the felt for the roof. 8) Grading on the side of the house was not right and I had to have it fixed. I am going to have to hire an attorney and sue. Hopefully I can get a class action lawsuit against them!

The company value engineered by hiring poor quality electricians, painters and landscapers. Problems: many outlets installed that weren't level. No transition strips from hallway to carpeted bedrooms or from carpet to tile floors. Wood surrounding fireplace cracked after 2 years (out of warranty period). Wood used on porch is poor quality, twisted and knotted. Painters didn't use dropcloths - paint is now embedded in the wood floor. Landscaping - cheapest, smallest bushes with no soil amendments - the Palmetto Palm died because it was planted 1.5 feet too deep. Sprinkler control pad was installed inside Wood cage around AC unit (required by HOA) - only way to reach it was to climb over it. Shower room tile uneven. Bathtub in 2 bedrooms has pinpoint rust spots (not noticed until after a year because those are guest bathrooms). Friendly company until you sign the papers - find a better builder.

Pulte delivers a poor product and their warranty department is disorganized and does not put the needs of their buyers first. It has been an extremely disappointing experience. We are waiting for them to do the repairs for 13 months. Items that were on our walk thru have not been completed.