PODS Reviews
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About PODS
PODS pioneered portable moving and storage in 1998, offering a simpler and more flexible way to move for more than 25 years. Today, with over seven million moves, PODS provides residential and commercial moving and storage services in the U.S., Canada and the UK. Whether you're moving internationally or across town, PODS likely has a solution for your relocation.
Visit www.pods.com- Flexible moving and storage rentals
- Affordable options
- No driving required
- Unavailable in some states
Helpful Reviews
When I called PODS to get a quote and set up service, the agent did an excellent job. He explained everything in great detail from price to dates and times. He answered all of ...
What is PODS?
PODS is a moving container company that rents out containers to those who are interested in a partially do-it-yourself relocation. PODS is available in most states; it doesn't offer services in Alaska, Montana, North Dakota, Vermont, West Virginia or Wyoming.
In addition to moving and storage services, the company sells a number of supplies, including:
- Packing paper
- Tape and dispensers
- Lifting straps
- Rubber mover bands
- Moving boxes
- Mattress bags
- Stretch wrap
- Locks
- Moving blankets
PODS can also match you with companies that offer packing and loading assistance, vehicle transportation and moving loans.
How does PODS work?
PODS offers customizable moving and storage options using its containers, which come in three different sizes. You can choose to keep a PODS container on your property, store it at a local PODS Storage Center or have the container transported to a local or long-distance destination. PODS recommends getting a quote and scheduling service at least seven days in advance.
PODS moving services
PODS has three container sizes: 8-foot, 12-foot and 16-foot. The full dimensions of each container are in the table below. PODS delivers the container to your address for loading. You're responsible for loading the PODS container; the company can connect you with third-party professionals for packing and loading assistance.
| Dimensions* | Maximum weight | Good for | |
|---|---|---|---|
| Small container | 8' x 7' x 8' | 5,200 pounds | Studio apartment |
| Medium container** | 12' x 8' x 8' | 4,700 pounds | 2- to 3-room home |
| Large container | 16' x 8' x 8' | 4,200 pounds | 3- to 4-room home |
How much does PODS cost?
You can expect a local move with PODS to cost up to $550. Most long-distance moves cost between $1,000 and $3,000. Monthly storage costs start at $149 a month. The cost of moving with PODS containers is based on the number of containers you rent, the size of the containers, the distance of the move, the length of the rental and the time of year.
| PODS service | Estimated cost* |
|---|---|
| Local move | $350 to $550 |
| Long-distance move | $1,000 to $3,000 |
| Monthly storage | $149 |
*At the time of publishing
To get a PODS quote, call the customer service line for a phone estimate or fill out the online form to have a representative contact you. PODS also offers discounts for members of the military.
PODS FAQ
Is PODS insured for moving?
Yes, PODS offers insurance coverage for moving. The company offers two coverage options:
- Container-only: This covers damage to or loss of a moving container due to fire, smoke, vandalism, falling objects, car accidents, lightning, windstorm or hail.
- Contents protection: This covers both the container and the items inside the container. Note that it doesn’t cover damage or loss due to improper packing, burglary at your home or water damage.
Prices for coverage range from $10 per month to several hundred dollars per month, depending on the level of protection.
Are PODS' containers climate-controlled?
No, PODS containers are not climate-controlled. They have a steel frame and aluminum panels, and they are weather-resistant.
Are PODS' containers waterproof?
PODS' containers are weather-resistant. According to PODS, they are designed to protect contents from rain and snow.
Are PODS' containers allowed on the street?
PODS’ containers may be allowed on the street. It depends on the location. Contact your local municipality to find out if you need a permit to have a PODS container on the street.
Is PODS cheaper than U-Haul?
Generally, yes, PODS is cheaper than U-Haul. Both options are cheaper than full-service movers.
How long can you keep a container?
You can keep a container for as long as you need it. The company rents out containers on a monthly basis.
Still have questions?
Is PODS good for moving?
PODS is worth a look if you’re relocating and don’t want to pay full-service moving prices. The company provides containers, moves your items from one location to another and offers storage at local facilities. It doesn’t, however, do any packing, loading, unloading or unpacking. We like that PODS is widely available in the U.S., has three different sizes of containers, has a reasonable cancellation policy and works with both homes and businesses.
PODS Reviews
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Our review standards
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- Financial relationships do not influence whether we publish a consumer review.
Reviewed Sept. 24, 2026
We had a personal reference for PODS and they were fantastic. They dropped the pod off at my house in Florida, and we packed it up. Then they came, picked it up, and delivered it up here in Pennsylvania. They were on time. They let me know what time they were coming closer on that day. The price was reasonable and it was certainly a lot less expensive than moving. I was very pleased with the whole experience.
We're grateful for your kind words and your choice to share your experience with PODS, Anne Marie. Thank you!
Reviewed Sept. 22, 2026
I got a pod that was put on my old home in Georgia and then transferred to my new home in South Carolina. I thought that PODS was an easy and convenient way to do it, and less expensive. I hired some people locally in both places that I knew, so it was good. As far as reserving the pods, I did it online and over the phone because I had some questions about the size. I got the 8 x 16. They helped me with the correct size. The driver was excellent. Overall, it was a great experience, and I would use PODS again if I moved. If you're moving, especially out of town, it's a great resource. Use them.
We hope you’re enjoying your new home! We’re so glad to have been part of your moving journey! We’d love if you shared your experience with PODS with your friends! We want to make as many families’ moves as smooth as possible.
Reviewed Sept. 16, 2026
I had already booked U-Pack which I had used before, and I had a very good experience with them. But I kept seeing PODS trucks randomly so I started thinking maybe I should use PODS for this moving that I wanted to do. I called and the person that answered me was a very nice woman. She answered all my questions and made a good impression. I also found out that the pod was even cheaper and bigger than U-Pack so I canceled my reservation with U-Pack.
My experience booking the pod was very nice from start to finish, and I would recommend PODS. All the drivers that came were very personable. I moved from Gainesville, Florida to Collinsville, Illinois and throughout the process, they kept updating me every time. There was standard communication all the time. Whenever they wanted to come, they would let me know in 24 hours. I loved that. The drivers would call me and tell me they were on their way. The very first time they came to drop the container was on July 31st. When they came to pick it up at my destination, it was around August 29th. The whole experience for that one month was fantastic.
We recognize you have many choices when it comes to moving and storing your belongings, Francis, and we're incredibly grateful you chose PODS! It was a pleasure working together with you! Let's do it again soon!
Reviewed Sept. 23, 2026
We're a childcare center. So, we had looked at renting a storage unit. We just couldn't really find one locally that was big enough to do what we needed in the time frame that we needed all the things. We had used PODS before. We were opening two new classrooms at our childcare center, and we needed to get everything out of that space so that we could start the build out. That was our quickest option that we knew would be easy for staff to be able to just move it out of the building instead of having to have my husband there with his truck and extra loading. All we had to do was walk it out the back door straight into the pods. So, that was the easiest solution for us to get it in and out with ease of use.
We rented a 16 footer because it was a bigger one. It was like as big as a parking spot. The sturdiness of it was fine. The cleanliness of it was fine. I feel like the weather made it a little difficult. It was really hot. It would rain, and then it would be kind of condensation-ish type stuff. We had some books in storage in there that didn't do well, but all the furniture and things like that did fine.
There was a piece of metal on the door that was like turned the wrong way. I had to have my husband fix it for it to work. It got hung on something, and I couldn't pull the door down a few times, and he had to mess with it to fix it. Other than that, everything worked great, and it was functional for us. We never had any issues with delivery and pickup.
We appreciate you taking the time to spread the word about your satisfaction with the level of service PODS provided, Danielle. Thank you!
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Reviewed Sept. 20, 2026
I was trying to prepare my mother's house for sale as part of her estate and I was living in the house along with my possessions. Pods was a great solution because I was able to put the things in a pod and store them, rather than having to move them into a storage unit and then have to move them out into a U-Haul and take them somewhere else. Pods would store it for me and I could even visit it if needed. Then, once I was ready to move, they would ship it and deliver it. The service was expensive compared to just renting a U-Haul, but it worked out well in that circumstance.
I made the reservation online and the self-help tools were good. It was nice being able to set up appointments and see the status of everything. The only snag I ran into was that Pods had someone who worked at the warehouse who was trying to be helpful and offered to set things up for a Saturday when they're technically not available. And that caused some issues. Someone from their office down in Florida contacted me afterwards and said they couldn’t do it. It was outside of their hours. And it contradicted what the guy said. But I won't hold that against Pods because the guy meant well.
I got the 16-foot container and it was perfect. The drivers were cool, and when they dropped it here in Colorado, things went well. I was a little bit worried about whether Pods’ warehouse was climate-controlled. I asked about that, and they weren't clear about it. They said that it is, but they leave the doors open at times, so it's not always perfectly cold. That's probably just them being honest about the circumstances. I haven't tested my vinyl yet that I packed in there, but it looks fine. I packed my television well and it survived. I didn't have a problem with moisture or heat either. It seems they've designed it well. It's a metal frame with some fiberglass sides.
I wish Pods were a little bit more upfront about how restrictive it is regarding where they drop the container so I wouldn't have been caught by surprise. I thought they would be able to place it in my driveway, but because of space requirements and other restrictions, I had to have them drop the container at their warehouse and then rent a U-Haul to ship things to it. If I had known that up front, things would have been a lot smoother with less frustration, and it would have been more worth it. I would have only needed to unload from my house to it. The driver checked the maps and he said he couldn’t do it. He called me even before he got there and informed me of this. But it would have been better if I had known that before the day that he was gonna drop it.
Pods was still very accommodating and we worked out a solution. The service was very convenient and helped a lot. There were people available after hours by phone who were able to help me. I was pleasantly surprised. If people need to sell a home, Pods is a perfect solution. For the scenario that I was in, the pod was perfect.
Thanks for the awesome review, Jason! We work hard to meet expectations such as yours, and we’re happy to hear we hit the mark for you. We'll be here should you ever need moving or storage assistance in the future. Cheers!
Reviewed Sept. 11, 2026
I saw a couple of TV spots on streaming about PODS, then they started popping up on websites once I started looking on how their service works. At the time, I had a large storage unit in our hometown and I needed to move everything in there to our new home across the country. I started to book with PODS online one evening and it got late, so I stopped. The next morning, somebody called me, saying that they saw me poking around there and asked if they could help me. Then they walked me through the rest of the process, which I found more helpful than me trying to do it on my own because there were things I didn't know or understand.
The pickup and delivery both really great. But they had told me several weeks prior that I was going to get a notification the day before confirming the day and approximate time that my pod was going to be dropped. I automatically assumed that they were going to drop it off first thing in the morning, and that as soon as they were up and moving, they were going to run this thing over. But I learned that was not the case.
In my case, I was emptying a 10 x 20 storage unit, so I had several of my friends take the day off of work to help me unload it because it was going to be a full-day project. I had that thing packed. So, it was only in the day before that I realized that we were all going to be all set to go at 9:00 in the morning, but there was no guarantee at this point that the pod was going to get dropped off before 9:00 in the morning. So I needed to confirm that a little bit clearer. When I called PODS back, that was when they informed me that, for around 100 bucks additional, I could lock in the first drop-off of the day, which, to me, was definitely worth it. But I wished I had known that at the start. For a first-timer, when I was having that initial phone call and walking through the whole process, that would have been a good part to have in their conversation script.
In the end, I was able to talk to somebody at PODS, got it confirmed the day before, paid the little bit extra to ensure that it was dropped off first thing that morning so that, when my friends showed up, there was something for them to help me do. So that worked out really well. The price seemed reasonable, too. I had to end up renting a Penske box truck as well, which was a 16-foot box truck, which was about the same price. But I had to put about $1,000 of gas into it. So getting the pod was the more cost-effective approach. At least for the pod, I didn't have to drive it across the country. It was dropped off at our house, I unloaded it, and I got it unloaded earlier than expected. So, I went back on the website and moved up the pickup date. Then they had it gone out of our driveway the very next day.
Thanks for the awesome review, Randy! We work hard to meet expectations such as yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Reviewed Sept. 4, 2026
From start to finish, everyone that I had interacted with was friendly, courteous, respectful, and professional. I did my homework on various ways of moving a home full of belongings about 1000 miles for the best use of my time and money. From full on moving companies to driving a rental truck myself. Pods was the best choice. And I am glad that I did choose them!
With using a POD container, we were unsure about what size to use, and how many we would need. The internal dimensions on google are accurate and I measured out a space in the garage to fit our boxes into. As we packed, the boxes filled the space. And when the container arrived, we filled it top to bottom and front to back. We used plastic totes for heavier items and for delicate things. We also used the totes for clothing that was placed in vacuum bags and shrank to conserve space. The pod has anchor points on the walls and I could secure the wall of totes, boxes, and furniture easily. Nothing moved from pick up to delivery.
For those using the pods container, understand that it takes time to get to your location if you’re moving any distance. Our pod took 10 days for a delivery. Knowing this, we packed 2 vehicles and a small trailer with clothes, kitchen things, a mattress and bedding, anything very breakable, and whatever we needed to “camp” in our new home for 2 weeks.
A few suggestions for future movers… Rent totes and fill them accordingly. If it’s heavy now, it’ll be heavier later. Mark every box. A roll of masking tape and a sharpie will save time and confusion later. Secure your load. Use the anchor points in stages as you load the pod. Longer ratchet straps will be your friend. Aside from any major catastrophic event, your pod should arrive as it was loaded. Anything inside that is damaged will be on whoever packs and loads the pod. And if you have ANY QUESTIONS, call the number on the website. They are amazingly helpful!
Our team is exceptional! We’re so glad you got to witness that too!
Reviewed Aug. 1, 2026
I had to take all of my belongings across the country in a move. It was me and my daughter and our two dogs and I'm not driving a big old truck not normally where I'm at. So, it was amazing to not have to worry about that. I had used PODS before, but only for local storage for two weeks. So, since I'd used them and had a good experience, I wanted to put them in the pool of possible moving options and then definitely went with them after doing my due diligence.
I started the process online, and then I ended up calling a representative who I didn't really care for and decided I wasn't going to use PODS after all because the person was very pushy. It was through the online chat thing, and they were so pushy and were like, "Well, you have to do this now. You're going to do this now." I was just gathering information to try to weigh my options and they were so pushy that it turned me off and I almost didn't go through PODS after all. However, I didn't hold PODS accountable for the one person.
I got the big container. It was my only option. They said that the two smaller ones were only for local storage. I'm glad they pushed into the big one because I filled that thing. It just didn't take really much furniture at all, but we moved in with my mom and dad. I got divorced. So, I left New Orleans and moved to L.A. I grew up here in Los Angeles. I moved in with my mom and dad because Los Angeles is expensive. So, until I can get my first couple of paychecks under my belt here, I'm living with my parents. They had all my stuff in the garage.
There was somebody who dropped off the pod and then she picked it up as well. Her name was Jasmine and she was amazing. I felt weird because I was videotaping her but that was because my dad likes mechanical stuff and I wanted him to see how the pod was picked up and delivered because the processes are so cool. I had to go out and talk to her and told her I was videotaping it for my parents, and she was so nice. My daughter has special needs and she was super cool with my daughter.
We had a guy who dropped off our pod here in L.A. He was also very accommodating. We had to cut a tree down in order to get him to move a bunch of branches to get the pod in and he was like, "Look, I don't know if I can make it. It might not be cut enough." My dad said he measured it. So, he tried it. We actually had an extra six inches of clearing. So, we were able to do it but he was trying to eyeball just to make sure because he didn't want to have to leave our stuff on the street or take it away. He worked really hard with us to make sure that we could move along the driveway.
The whole moving journey can be stressful. We’re glad we were able to make it stress-free for you, Donna! Let’s stay connected, Donna!
Reviewed Oct. 13, 2026
Met every delivery deadline. Did exactly what they said they would do.
Thank you for your awesome review, Carolyn! Our team is exceptional! We’re so glad you got to witness that too!
Reviewed Oct. 8, 2026
The experience was easy and professional at every step of the way. They have a well organized system. The agents and drivers were super nice and put my mind at ease. They were on point to arrive or depart. The online portion I found was not easy to navigate, but with a phone call everything was explained. The agents took care of any concerns and issues with ease. The costs were better than I expected. To go from Connecticut to California was $5500. I researched different ways to do my move and PODS beat any other way to do it. Even if I drove all of my stuff in a rental truck! PODS made it easy to make adjustments for my schedule without any issues whatsoever. Should I ever move again I would definitely use PODS!
We're grateful for your kind words and your choice to share your experience with PODS. Thank you!
Reviewed Oct. 8, 2026
This was the second time we used PODS on this move, and found the service to be excellent. Start to finish everything was very customer driven from the initial phone call to make the booking, to the communication on delivery, pick up, and arrival at the new location you were informed every step of the journey. The POD is handled so well, everything stayed in place and arrived in fine shape. Great way to move things, so get moving, call PODS.
We hope you’re enjoying your new home! We’re so glad to have been part of your moving journey! We’d love if you shared your experience with PODS with your friends! We want to make as many families’ moves as smooth as possible.
Reviewed Oct. 7, 2026
Delivery and pickup on time. Delivery drivers were informative and very nice. Would highly recommend.
Thanks for sharing this with us, Cappi! We appreciate you!
Reviewed Oct. 7, 2026
All in all, it was somewhat of a positive experience. At the beginning, you are led to believe that the customer support person will be able to assist you and address any of your questions or concerns throughout the moving process. This was not the case. I had many concerns and questions and had to rely on getting answers from different support personnel who could barely communicate in clear English.
This was very frustrating and made me rethink that any future move I may make will be with a U-Haul, as I have had no such issues as many times as I have used them in the past. Also, your payment/billing is very confusing. The bill does not read logically. The Las Vegas division was only ok when it came to letting you know when the POD is arriving or being picked up. The Nashville division was on top of their game!
We appreciate your review and your feedback. Understanding your experience is important to us and helps us improve. If there are specific areas you'd like us to address, please reach out so we can discuss further.
Reviewed Oct. 7, 2026
This was my 3rd POD order and there were several issues this time around. First the POD was delivered a day late. When you have 4 days to pack a POD and you lose a day this puts a lot of pressure on customer. The window for delivery changed several times. It felt like every 6 hours the estimate changed. When the POD was delivered, it was facing the wrong way. I checked the instructions online and it had the POD to be delivered facing the home, but the door was facing the street.
The driver said there was nothing he could do since it was put on the truck this way. However, when I complained later that day, someone came out with the same type of truck and was able to turn it around for a fee. This seems like I was taken advantage of. I had to pay a fee to turn the POD in the direction I had asked for it to be on delivery. Total scam!
We appreciate your review and your feedback. Understanding your experience is important to us and helps us improve. If there are specific areas you'd like us to address, please reach out so we can discuss further.
Reviewed Oct. 6, 2026
Had a great experience from beginning to where things are being housed in the warehouse. The drivers were very kind and helpful. Everyone was professional and efficient!
We're honored you chose PODS for your moving and storage needs, Tiffany! It was a pleasure working with you. Let's team up again in the future!
Reviewed Oct. 6, 2026
Service was excellent and on time. The POD we received shed paint all over the driveway. The paint was flaking off in huge chunks and made a mess of the driveway at pickup. It was somewhat better by the time it was driven 1500 miles. Also, the interior had only a few eyebolts to tie off on. They were in strange locations for tie-downs or straps.
Thanks for taking the time to leave a review. Your input is important to us as we strive to provide the best possible service. We're always looking for ways to improve, and your feedback helps us do that.
Reviewed Oct. 6, 2026
Pods was easy to work and schedule with. They made getting my house ready to sell a breeze. Highly recommended!
Your recommendation is invaluable to us. Thanks for spreading the word!
Reviewed Oct. 6, 2026
Do NOT USE!!! Currently, the company is holding my POD hostage, and I think I am going to have to sue to get my belongs back. I loaded my PODS and put my belongings in storage while I completed my move. 1) They have charged $55 a month for insurance that I did not approve nor that I need. My State Farm insurance already covers my POD. When I ask them to show me where I approved it, they cannot. 2) I have paid all of my monthly fees on their dashboard. I went online to schedule my POD delivery and then call to schedule the house delivery (my POD is required to go to another POD storage location for "inspection?" but it can be delivered to my house).
The person on the phone cancelled my delivery because I would not give them a credit number over the phone. They said the delivery fee has to be paid over the phone and I cannot use my customer portal to pay. Right now, they will not give me my POD unless I give someone overseas my credit card number over the phone. My customer portal still says I owe $0. None of this makes sense. I am frustrated and I just want my furniture. PAY MORE AND USE SOMEONE ELSE!!!!
We appreciate you sharing your feedback, Angela. We're concerned to hear about your experience and would like to discuss further. Please email socialmedia@pods.com with your customer ID and additional details.
Reviewed Oct. 5, 2026
Fair price and did what they said they would do. We had to change the pickup a couple of times, and then the final pickup once. It was flawless. The drivers were very good and polite.
Big shout-out to our team! Thank you, Wayne, for recognizing their dedication to exceptional customer care. Looking forward to working with you again in the future!
Reviewed Oct. 5, 2026
The POD deliveries, pickups, and drivers were great, and we could not be more pleased with the process. Unfortunately, we were not fans of the extra charges that were above and beyond the quote. We were quoted ~$4800 for the rent and moving of the POD and we disclosed the exact dates, but we were charged ~$7100 and we were never contacted about any upcharges. Very disappointing that you take advantage of customers that way.
We understand how frustrating this is, Steve. Please send us an email at socialmedia@pods.com with your customer ID. We want to assist right away.
Reviewed Oct. 5, 2026
I hired PODS for a complicated move involving packing, junk removal and extra helpers and the jobs went off without a hitch. I am so grateful for how everything worked out but PODS was so organized and informative that they were a pleasure to work with.
HUGE thanks to our team! They’re the best! We appreciate your kind words!
Reviewed Oct. 4, 2026
Both the lady who delivered my POD and the man who picked it up were very friendly and helpful. They were both excellent in controlling and moving the POD to where it needed to be.
Aren’t our drivers amazing?! We’re so grateful for them, and we’re always happy to hear when customers experience how amazing they are too! Thanks for the kind review, Dianne!
Reviewed Oct. 4, 2026
Ordered a POD for our reno, and it was so easy. The online account management is simple to understand and adjustments are a snap. I did adjust our pickup date and had no problems at all. The drop was great, the driver very pleasant and the timing was perfect. Pickup went smoothly, I wasn't even home for it. The POD itself was a great repair, very clean with no weird smells or anything. Highly recommend, would absolutely rent again.
Reviews like this are why we do it. We’re so happy to have been able to come alongside you on this journey. We’re here to help if you ever have to move again!
Reviewed Oct. 4, 2026
The team at the POD delivery and removal was spot on, excellent communications, attention to detail, punctual. Delivery at the destination was not. Even though I had reserved my delivery dates well over a month in advance and confirmed those dates by phone with customer service, two days before delivery I was informed the delivery date was delayed. The impact on my side was I had hired folks to help unload those PODS so now I was scrambling. The PODS were delivered the following day, times not communicated. The delivery people were excellent. Dates for pick-up, reserved online, were ignored, again no communication, no apology, no explanation. Several days later the PODs were picked up, no communication. The PODs appear to have been well handled and stored. I am very grateful for this.
We value your review and the opportunity to hear about your experience. Your feedback helps us understand how we can enhance our services. If you have further suggestions or comments, please don't hesitate to contact us.
Reviewed Oct. 4, 2026
Everything went very smoothly. Booked it while on a chat. The only thing that was frustrating was when I needed to actually make a phone call. Wait was very long. Having said that, I would recommend PODS for any move!
Thank you for choosing PODS for your move, Kelly!
Reviewed Oct. 3, 2026
Honestly the concept is super cool. The first driver was friendly and helpful. My issue is really with the price and size of the product. Cheap build and misleading size capacity.
Thanks for taking the time to leave a review. Your input is important to us as we strive to provide the best possible service. We're always looking for ways to improve, and your feedback helps us do that.
Reviewed Oct. 3, 2026
I love the idea of loading as I am able and then having containers moved. The reality was not as seamless as hoped. There is a serious disconnect between what the “office” thinks and what is happening on the ground. Service was rescheduled to two days later, delivery or pick-up occurred two hours after the stated service window… Also, the pod I just received has a door so balky I am unable to open or close it without a second person to help!
We appreciate your review and your feedback. Understanding your experience is important to us and helps us improve. If there are specific areas you'd like us to address, please reach out so we can discuss further.
Reviewed Oct. 3, 2026
Pros: I was impressed with the ease and convenience of the process end-to-end, from initial booking through to final pickup. Modifications to timeframes and other details were easy through their website. They're communicative and they follow up on inquiries quickly. The drivers know their stuff and were great with questions, POD placement, and timeliness. Most importantly, everything I packed made it with minimal settling and zero damage.
Cons: The cost was higher than I originally expected, but that certainly wasn't a deal-breaker considering the current price of fuel, good labor, convenience, and a job well done. The only other downside was the transport time -- three days' distance by car was fifteen days for the POD -- but nationwide logistics no doubt play a huge part in that and the PODs don't go site-to-site anyway. Plus they met every deadline and pickup/delivery window they set up throughout the process, so a little extra wait time was no big deal.
We hope you’re enjoying your new home! We’re so glad to have been part of your moving journey!
Reviewed Oct. 3, 2026
I would not recommend PODS to anyone. They confirmed my delivery window on the morning of the day my POD was to be delivered (10/3/26). An hour and a half later I received an email telling me they changed my delivery date to 10/6/26, three days later. When you call their so called customer service number they have no interest in helping the customer, all I heard from the rude agent was they changed my date and there was nothing I could do about it. They had no interest at all in helping me and didn't care that I was upset or what kind of issues their date change caused me.
I needed that POD on the date I booked it for (which was 10/3/26) because I had to have my furniture out by 10/4/26. They could care less about any of that and told me my POD would now be delivered on 10/6/26. I explained that I have contractors set to start work on 10/5/26 and that all of my furniture needed to be out. They said they couldn't help me and my POD would now be here on 10/6/26. This is a horrible business to try and deal with, they don't care at all about the customer and they offer no recourse when they make unexpected last minute date changes.
We appreciate you sharing your feedback, Lisa. We're concerned to hear about your experience and would like to discuss further. Please email socialmedia@pods.com with your customer ID and any additional details.
Reviewed Oct. 3, 2026
Everything was amazing. I already sent a review. Customer service spectacular.
Thanks for sharing your experience with us, Belen! This is a great review!
Reviewed Oct. 3, 2026
Efficient and effective way to move regardless of the distance. I’ve used PODS on my last 4 moves. I recommend PODS to all my family members and friends. I’ll use PODS again on my next move. 5 star experience.
Your recommendation is invaluable to us. Thanks for spreading the word!
Reviewed Oct. 3, 2026
PODS served us well as we re-located from Southern California to Washington over the summer. Communication with all the different teams was easy and clear. Staff was helpful and polite from first delivery for packing up until pick-up after emptying the PODs at our final destination. I would recommend this method of moving for anyone who needs to move out of one house before moving directly into another house.
Thanks for sharing your experience with us, Donna! This is a great review!
Reviewed Oct. 3, 2026
There was a seamless and effortless transaction with delivery and pickup of the pod during my house moving experience. The driver provided a courtesy call upon arrival, and everything was handled very smoothly and efficiently.
We're honored you chose PODS for your moving and storage needs, XX! It was a pleasure working with you. Let's team up again in the future!
Reviewed Oct. 3, 2026
Very satisfied with Pods.... Both the delivery and pick-up people were extremely nice and all telephone correspondence also was very positive.
We’re glad to hear that your move went smoothly! It’s what we expect here at PODS!
Reviewed Oct. 3, 2026
We relocated from Cincinnati, Ohio to Richmond, Virginia with an unknown time period in Richmond awaiting availability of our new residence. PODS services were the right solution for our circumstances, and they executed flawlessly in every respect. First class service.
Reviews like this are why we do it. We’re so happy to have been able to come alongside you on this journey. We’re here to help if you ever have to move again!
Reviewed Oct. 3, 2026
Great service. Great product. Fair price. Very easy ordering system.
This is what we love hearing! We’re grateful for your decision to choose PODS!
Reviewed Oct. 3, 2026
From the drop offs to the pick ups to everything in between, PODS made our move across country super simple and relatively affordable. The entire process was super clear in communication and the entire system of it all. The support team was also very helpful. We highly recommend!
This is what we love hearing! We’re grateful for your decision to choose PODS!
Reviewed Oct. 3, 2026
I was very pleased with the entire PODS process for my move. Online order was simple and easy. Schedule arrangements were convenient. Customer service operators listened well and solved my problem each time I called with a question or concern. Drivers were friendly and knowledgeable and worked efficiently (except for the delivery in New Haven...He had a hard time with the drop-off).
We're grateful for your kind words and your choice to share your experience with PODS. Thank you!
Reviewed Oct. 3, 2026
During a very stressful time, PODS was a very good experience for us.
Reviews like this are why we do it. We’re so happy to have been able to come alongside you on this journey. We’re here to help if you ever have to move again!
Reviewed Oct. 3, 2026
Overall very pleased with PODS. It was available quickly and delivered promptly. The unit was clean and well maintained. Delivery to the new location was without issue. Our only problem was that the pick up was cancelled and delayed several times by the company. However since it was their fault, they did not charge us extra for the delayed pick ups. Overall a great service and made moving easier!
We’re so happy to have been able to come alongside you on this journey. We’re here to help if you ever have to move again!
Reviewed Oct. 3, 2026
Everything went very smoothly. This is my 3rd or 4th time using Pods. Thank you.
This is what we love hearing! We’re grateful for your decision to choose PODS!
Reviewed Oct. 3, 2026
8’ pod was infested with rodents at some point because the interior was covered with rodent feces. Disgusting! The larger pod didn’t have this problem. Also larger pod was late arriving. I doubt I’d recommend this company.
We want to help address your concerns, B C. Please email socialmedia@pods.com with your customer ID so we can assist you.
Reviewed Oct. 3, 2026
This was my first experience with PODS. I find it to be a very easy process from getting a quote to the final pick-up. Their customer service was professional, knowledgeable, and courteous. The only issue I seemed to have was being able to get thru when I tried to call them. Overall, it was a very stress free process.
Thank you for choosing PODS for your move, Beverly!
PODS Company Information
- Social media:
- Company Name:
- PODS Moving & Storage
- Company Type:
- Private
- Year Founded:
- 1998
- Address:
- 13535 Feather Sound Dr
- City:
- Clearwater
- State/Province:
- FL
- Postal Code:
- 33762
- Country:
- United States
- Website:
- www.pods.com
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