Buyer's choice awards

Home Alarm and Security Systems

How did we pick our winners?

The Buyer's Choice Awards, driven by consumer feedback, incorporate over 4 million reviews from ConsumerAffairs website users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.

Best Customer Service Winners

Monitoring fees start at $29.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $599.99.

  • Fully customizable systems
  • Compatible with Alexa and Google Assistant
  • Useful mobile app

Monitored home security company. Offers numerous customizable equipment packages. Wide variety of equipment available, including smart home devices. Choice of DIY or professional installation. Nationwide availability.

  • Variety of equipment to choose from
  • Customizable packages
  • 24/7 professional monitoring with emergency dispatch
  • Nationwide availability with local service coverage
  • Integrates with Google Nest smart home devices

Best Product Offering Winners

Monitoring fees start at $29.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $599.99.

  • Fully customizable systems
  • Compatible with Alexa and Google Assistant
  • Useful mobile app

Best Installation Experience Winners

Monitoring fees start at $29.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $599.99.

  • Fully customizable systems
  • Compatible with Alexa and Google Assistant
  • Useful mobile app

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Past Winners: 2024